2. Essential Qualities ofTop, Professional
Collections Firms
A collections firm with over 30 years of experience, Brennan & Clark has specific
expertise in helping commercial organizations attain money owed from delinquent
payers. At Brennan & Clark, the firm starts with a customer-focused plan and uses
their specialized approach to maximize account recovery. According to industry
experts, having a focused, multi-step process is a hallmark of a good quality
collections agency.
3. Essential Qualities ofTop, Professional
Collections Firms
In addition to a solid process—which includes a mix of professional skill and
technology solutions—a solid legacy of experience is another sign of a professional
collections firm.Those who need collections services should seek out a firm with
documented customer references. An online portal for up-to-date reviews of
receivables status is another asset, along with national or even international
coverage.
4. Essential Qualities ofTop, Professional
Collections Firms
Moreover, businesses who need collections service should seek a company with
well-trained collectors and strong communications practices. By partnering with a
collections firm that embodies these traits, companies can recover more delinquent
accounts and improve their financial standing.