电子商务案例分析

主题 ,[object Object],[object Object],[object Object]

写在前面的话 ,[object Object],[object Object],[object Object]

Zara – 快速时尚的代表 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zara – 快速时尚的代表 ,[object Object],[object Object],[object Object]

Zara – 快速时尚的代表 ,[object Object],[object Object],[object Object],[object Object]

制胜模型市场调查就近控制 IT 支撑系统响应时间数量稀缺款式多样关键要素

Zara – 快速时尚的代表 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zara 的成功关键 ,[object Object],[object Object],[object Object],[object Object]

Zara – 到底有多快？ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos – 简介 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos – 成功的背后 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos – 到底卖的是什么？ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

客户服务案例 ,[object Object],[object Object],[object Object],[object Object],[object Object]

四件重要的事 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos 的十大核心价值观 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

全方位和客户接触 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos 的十大经验教训 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos 的建议之一 ,[object Object],[object Object],[object Object],[object Object]

Zappos 的建议之二 ,[object Object],[object Object],[object Object]

Zappos 的建议之三 ,[object Object],[object Object],[object Object]

Zappos 的建议之四 ,[object Object],[object Object],[object Object]

Zappos 的建议之五 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos 的建议之六 ,[object Object],[object Object]

Zappos 的建议之七 ,[object Object]

Zappos 的建议之八 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos 的建议之九 ,[object Object],[object Object]

Zappos 的建议之十 ,[object Object],[object Object],[object Object]

几个思考 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

几个思考 ,[object Object],[object Object],[object Object]

几个思考 ,[object Object],[object Object],[object Object],[object Object]

几个思考 ,[object Object],[object Object]

Zara vs. Zappos ,[object Object],[object Object],[object Object],[object Object]

别忘记 … ,[object Object],[object Object],[object Object]

电子商务案例分析

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