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Technology Planning, 2011-2012

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An overview of the goals and factors influencing the 2011-2012 Palatine Public Library Technology Plan, presented on Staff Development Day, September 30, 2011.

An overview of the goals and factors influencing the 2011-2012 Palatine Public Library Technology Plan, presented on Staff Development Day, September 30, 2011.

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  • Libraries that have increased their visibility on social networking sites have seen their door counts rise. It’s no surprise that nationwide young adults are the strongest users and advocates for libraries.
  • Transcript

    • 1.
      • Technology Planning, 2011-2012
      • Staff Development Day
      • September 30, 2011
    • 2. Source: American Library Association http://www.lita.org/ala/research/librarystats/2011harrispoll.pdf
      • 58% have a library card
      • 64% have visited library in last year
      • 70% “very satisfied” with their library
      • 83% “important” that library provides computer access, training and support
      • 29% have used a library website
      ALA Harris Poll 2011
    • 3. Source: Pew Internet & American Life Project http://pewinternet.org/
      • 92% use email & search engines
      • 65% use social networking sites
      • 85% own a cellphone
      • 50% of internet traffic from cellphones
      Among U.S. Adults in 2011
    • 4. 6% of Smartphone users use QR codes
      • Half of them did so through magazines and newspapers.
      • QR codes are used to share:
      • A simple URL or contact info
      • Nutrition facts for fast food
      • Interactive profiles and stories
      • A greeting for fellow digiphiles
      Source: NPR News Story, 9/26/2011 http://www.npr.org/2011/09/26/140805493/few-consumers-are-cracking-the-qr-code
    • 5. Source: Pew Internet & American Life Project http://pewinternet.org/
      • 93% use the internet
      • On average spend 8 hours/day online
      • 75% use social networking sites
      • 75% own a cellphone
      • 80% own game console
      Among U.S. Kids Age 8-18
    • 6.  
    • 7. Meet Users Where They “ Live ”
    • 8. For every space, resource, program or service we offer, we should be able to answer the following basic questions for our users:
      • What can I do here?
      • Why should I care?
      • What should I do next?
    • 9. Technology is a tool
    • 10.
      • Communications
      • Electronic information accessibility
      • Network viability
      • Appropriate hardware & software
      • Millennium / WebPAC / Encore
      • Training for patrons, staff & trustees
      Improve the following areas:
    • 11. New interface for Web Email
    • 12. New Intranet Coming Soon!
    • 13. New Website, New Ways to Connect
    • 14. Call/Email/Text/Chat http://www.palatinelibrary.org/about-us/contact-us
    • 15. Blogs & Feeds http://www.palatinelibrary.org/about-us/news/get-updates
    • 16. http://twitter.com/palatinelibrary
    • 17. Increase Visibility
      • Tools like Twitter , Facebook & Flickr :
      • Share our vision
      • Reflect our character
      • Engage users
      • Inspire creativity
      • Encourage participation
      • Assert relevance
      • … and are really fun!
    • 18. Videos & Podcasts, too!
    • 19. Game On! Photos from National Gaming Day, 2010
    • 20. Enhance digital marketing
    • 21.  
    • 22. Will the Kindle be a Game Changer?
    • 23. PPLD My Media Mall Circulation
    • 24. Source: Pew Internet & American Life Project http://pewinternet.org/Reports/2011/E-readers-and-tablets.aspx eReader ownership doubled from 6% to 12% What will it be by January 2012? Among U.S. Adults from November 2010 to May 2011
    • 25. eReader Petting Zoo
    • 26. Laptop Lending at Main Library
    • 27. Audiovisual Editing Rooms
    • 28. Improve bandwidth
    • 29. Server Virtualization
      • All new hardware, completes first major network infrastructure overhaul in 7 years
      • Assets are more secure, better organized
      • Fewer servers + more powerful processors = more efficient / improved system performance
      • More versatile, expandable
    • 30. Improve computer workstations
    • 31. More training opportunities
    • 32. Optimize Millennium ILS / WebPac
    • 33. New Interface for Encore http://encore.palatinelibrary.org/
    • 34. Current Version of Encore
    • 35. New Two-Column Display: “Cobalt”
    • 36. Encore Advanced Search
    • 37. BookCart with Batch Requesting
    • 38. Recent Searches and Recently Viewed
    • 39. New Encore Features
      • Improved Relevancy Ranking :
      • Items with most copies are listed first (benefits bestsellers)
      • Promote Relevance / Right Result: Option for staff to promote items in search results
      • Integration with NoveList Select You Might Like … Book recommendation resource in the catalog
      • Improved Administrative Features Limited customization; regular data backups
    • 40. Explore Encore
      • There are a few Public Library early-adopter sites already running Encore 4.1 Cobalt:
        • Omaha Public Library
        • St. Louis County Public Library
        • Jefferson County Public Library  
      • For more examples (mostly academic libraries), there are a growing number of sites listed here: Saginaw Valley Encore Synergy Sites

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