3. PROBLEM STATEMENT
O According to a 2012 report by Google, Malaysia was listed among the
slowest countries in the world for loading web pages on desktop
computers as well as mobile computers. Malaysia, has an average Web
page loading speed on desktops of 14.3 seconds. Malaysia was named the
world’s fifth slowest, even more plodding than the connection speeds of
nations like Colombia, Argentina and Peru. Despite the advertised high-
speed internet, most users in Malaysia experiencing either slow or good
enough internet speed. Malaysia is the first country which has the slowest
internet connection that has 16% internet connection below the speed of
256 kbps and 34% of internet connection has the speed from 256 kbps to
2 mbps, which is very slow. This means 50% of Malaysian is using slow
internet connection. This speed of internet has caused the efficiency of
people whose work resolves around internet to decrease drastically by
50%. To make the situation worse, people in Malaysia spent more time
loading page than time surfing the internet. Although fast speed of
internet is one of the criteria in vision 2020, which Malaysia is proceeding
to, but today Malaysia is listed among the top 10 countries that has the
slowest internet speed after Indonesia and Kazakhstan at the 8th and 9th
place respectively.
4. In Malaysia, the speed of internet connection is very slow especially
in rural area. This cause the villagers are not exposed to the
technology. Malaysia topped four out of five categories—
differentiated by network speeds—covering Ethernet broadband
monthly rental and installation costs. It was the second highest in the
fifth category, revealed the study. In Malaysia, when it comes to
internet speed, you get what you pay for. Expensive and affordable
price burdened students and officer workers, therefore, they tend to
pay the cheaper prince. Hence, they receiving slow internet
speed. This show that Malaysia has the slowest internet connection.
This problem need to be solved now and immediately. This is because
to increase the efficiency of people working around internet
everyday for example the government. Besides, to increase and
improve the reputation of Malaysia so that people will know us
(Malaysia) by having the fastest internet connection instead of the
slowest internet connection. By having fast internet connection, it
will increase the work productivity as people able to do their work
effectively and efficiently without any internet connection problem.
So, it is vital for the internet connection to be improved as it
contributes a lot to society and one’s life.
5. WiWW TABLE
WHAT DO WE
ALREADY KNOW?
IDEAS WHAT DO WE
NEED TO KNOW
(TO SOLVE THIS
PROBLEM)
WHAT SHOULD
WE DO?
Malaysia was
named the world
fifth slowest
Average web page
loading speed on
dekstop of 14.3
seconds
What is Malaysia
plan to provide a
better internet
connection?
Ask Tmnet and do
research
The efficiency of
people whose
work resolves
around internet
decrease
drastically
Slowest internet
connection that
has 16% internet
below the speed
of 256 kbps, 34%
from 256 kbps to
2mbps
What kind of
webpage worker
frequently serve?
Conduct a survey
on those office
worker
6. WHAT DO WE
ALREADY KNOW?
IDEAS WHAT DO WE
NEED TO KNOW
(TO SOLVE THIS
PROBLEM)
WHAT SHOULD
WE DO?
The speed of
internet
connection is very
slow especially in
rural area
The villagers are
not exposed to
the technology
and they
experience slow
internet
connection
Whay internet
connection is very
slow especially in
rural area?
Do a research
People in
Malaysia spend
more time
loading page than
surfing the
internet
This is caused by
high traffic due to
everybody surfing
the same page
What are the
common pages
that cause high
traffic?
Conduct a survey
to find the
common pages
everybody is
surfing with hours
(time)
Expensive and
unaffordable for
internet speed
burdening people
in Malaysia
Expensive
internet speed
cause people to
surf at slower
speed
Why internet is
Malaysia is
expensive?
Do a research in
internet
7. FINDINGS
What is Malaysia plan to provide a better internet
connection?
O Telekom Malaysia (TM)
• Release new satellite broadband service
provider - UNIFI
• Use fibre optics to deliver high speed
internet, phone and IPTV services to
customer’s home
• Unfortunately, UNIFI can only be accessed in
main cities
8. O Although UniFi connection speed is the
fastest in Malaysia but still cannot
compete with internet connection in
Singapore.
UniFi Singtel’s
-10Mbps Unifi package -The most expensive 15Mbps
international bandwidth at
SGD86.90 (About RM206)
- the urban and rural landscape of
Malaysia
-the urban setting of Singapore
somehow plays a part in the lower
operating cost of the network
9. What kind of webpage worker frequently serve?
O The workers or officers use internet to
complete their task
O Slow internet
• productivity of work decrease
• Connection gets dropped or hang in the
middle of session – line noise
• Longer time to access emails or find
information
10. O Company
• Provide a better internet service
• Provide a social networking facilities
• Provide a local network
11. Why internet connection is very slow especially
in rural area?
O In rural area, many options of internet
services but they are insufficient
O For example, broadband deals through phone
line, 3G or satellites in rural area is slower
than in the town or cities
O Low signal quality
12. Internet provider (Digi, Maxis, Celcom, Yes,
TM)
O Provide more substations in rural area
O Launch a 4G service
The government
O Improve the internet connection not only
in the city but also in rural area
13. Why internet is Malaysia is expensive?
O The cost needed to use the fibre optics is high
– data plan also expensive.
O Internet is slow – low cost internet data plan
is slow only @4Mbps (wireless network
connection 54Mbps)
O Expensive but slow connection
14. O Internet provider
O Reduce internet rental rate
O Deploy optical fibre instead of the
telephone line (copper wire)
O Use bigger bandwidth – large file and
multimedia file can be sent fast as
possible
