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Actionly: How to setup Searches on Actionly
 

Actionly: How to setup Searches on Actionly

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    Actionly: How to setup Searches on Actionly Actionly: How to setup Searches on Actionly Presentation Transcript

    • Actionly Tour: How to set up Searches in Actionly
      Searches are specific keywords that you are interested in monitoring in Actionly.
      These could be Brand, Product, Industry or Competitor keywords.
    • How do I set up my Searches?
      • Once you are logged in, click on Searches > Edit
      • Enter searches you are interested in tracking on the various Social networks
    • Examples of various ways you can enter searches & the results you will get
      •  Travelling in Tuscany – will pull all tweets, posts, twitter name or url links that may contain Travelling or Tuscany with these words in any order
      •  "Travelling in Tuscany" - within quotes, pulls tweets or posts containing the words in exactly that order
      •  Travelling or Tuscany - this will contain all tweets with the words Travelling OR Tuscany - not necessarily both
      • Travelling AND Tuscany - similar to the first one as it will show tweets with Travelling and Tuscany - not necessarily in that order  
      • Travelling & Tuscany - please don’t use ampersand or other such functions as this will not pull relevant data   
    • Does Actionly allow Boolean searches?
      X
      • Yes, we do implement Boolean search such that when submitting searches to Actionly, you can exclude certain keywords that are usually associated with the keyword in question to eliminate false results
      • TIP: Don’t leave a comma after in entering a word in the ‘terms to exclude’ box
    • Can I change my Searches anytime?
      • You can change a Search anytime in Actionly and we pull recent data from the date once the search is added
      • Please note we cannot go back in time and retrieve data for a search from any of the social media channels
    • How often is data refreshed in Actionly?
      • Twitter is refreshed every 10 minutes on the hour (incl. Mentions, Retweets)
      • Facebook data is refreshed hourly
      • Google Buzz is refreshed every 4 hours
      • Data from YouTube, Flickr,  Blogs and News is pulled every 6 hours
      Where will I find my #Hashtags data?
      Hashtags will be included under the particular Search, under Top Tweets
    • Can I get Twitter Alerts for my Searches?
      • Manage your Twitter alerts for any Searches and have them emailed to you on a frequency selected by you
      • This feature is found under Settings>Alerts
    • Please check our extensive knowledge base for more help
      View our extensive feature list for more tools
      • For Pricing information http://www.actionly.com/pricing
      • Website: http://www.actionly.com
      • Email us for any questions at support@actionly.com