Millennials & Technology
A Survey Commissioned by Zipcar
February 2013




                                  [1]
Driving Deeper: The Millennials Survey
  Online survey of   1,015 adults
  Ages   18 and over, including 980 licensed drivers
  Conducted between     December 6 and 9, 2012
  Break out by age   segments:
     • 18-34 years old: 303 – Millennials
     • 35-44 years old: 167
     • 45-54 years old: 207
     • 55 years old or more: 338




                                   confidential         2
2012 Key Findings

    The increasing availability of on-demand mobility services (such as car
     sharing, ride sharing and vehicle sharing) helps many Millennials drive
     less and makes it easier to for them to live without owning a car
    On-demand transportation options (transportation “apps”) have a
     greater impact on Millennials’ driving decisions than on the decisions of
     older generations.
    Technology, especially mobile devices, is more important to Millennials
     than a car.
    Traditional influences, like the high cost of car ownership and
     environmental concerns of driving, are compelling many Millennials to
     drive less.




                                   confidential                                  3
Millennials are Choosing to Drive Less
In the past year, I have consciously made an effort to reduce how much I drive, and
instead take public transportation, bike/walk or carpool when possible.
                  % Agree of Licensed Drivers – By age group




                                     confidential                                     4
Thinking Green
I want to protect the environment, so I drive less.
               % Agree of Licensed Drivers – By age group




                                    confidential            5
Cost Of Car Ownership A Key Barrier
In today’s economy, it can be difficult to own a car because of the high cost of
gas, parking and maintenance.
                 % Agree of Licensed Drivers – By age group




                                     confidential                                  6
More Options
If there were more options in my area, such as public transportation, car sharing
or convenient carpooling, I would drive less than I do now.
                 % Agree of Licensed Drivers – By age group




                                    confidential                                    7
A New Way of Socializing
With access to social networking sites such as Facebook and Twitter, text messaging
and online gaming, I sometimes choose to spend time with friends online instead of
driving to see them.
                     % Agree of Licensed Drivers – By age group




                                     confidential                                     8
Teched Out
How much more likely are you to purchase something online than to drive or take
public transportation to a store?
                                                                          % More Likely
                                                                             (NET)


      18-34 years old          46%                        28%                 73%




      35-44 years old        41%                       28%                    69%




      45-54 years old       37%                     32%                       69%




     55 years or older      37%                  22%                          59%


                          Somewhat more likely         Much more likely



                                     confidential                                         9
Technology Wins
In your daily routine, losing which piece of technology would have the greatest
negative impact on you?
                                   % By age group




               TV        Mobile phone       Computer       Car


                                    confidential                                  10
In your daily routine, losing which piece of technology would have
Mobile Transportation you?
 the greatest negative impact on Apps
To what extent have transportation apps (i.e. taxi apps, car rental
reservations, public transportation info, car sharing, ride sharing, etc.) reduced
your driving frequency?
                                % By age group
                                                                % Reduced (NET)

                                                                      25%




                                                                      23%




                                                                      16%




                                                                       9%




                                     confidential                                    11
In your daily routine, losing which piece of technology would have
Mobile Transportation you?
 the greatest negative impact on Apps
To what extent does the availability of transportation apps (i.e. taxi apps, car
rental reservations, public transportation info, car sharing, ride sharing, etc.)
make it easier to live without owning a car?
                                 % By age group
                                                                   % Easier (NET)

                                                                        36%




                                                                        36%




                                                                        26%




                                                                        22%




                                      confidential                                  12

Millennials & Technology: A Survey Commissioned by Zipcar

  • 1.
    Millennials & Technology ASurvey Commissioned by Zipcar February 2013 [1]
  • 2.
    Driving Deeper: TheMillennials Survey  Online survey of 1,015 adults  Ages 18 and over, including 980 licensed drivers  Conducted between December 6 and 9, 2012  Break out by age segments: • 18-34 years old: 303 – Millennials • 35-44 years old: 167 • 45-54 years old: 207 • 55 years old or more: 338 confidential 2
  • 3.
    2012 Key Findings  The increasing availability of on-demand mobility services (such as car sharing, ride sharing and vehicle sharing) helps many Millennials drive less and makes it easier to for them to live without owning a car  On-demand transportation options (transportation “apps”) have a greater impact on Millennials’ driving decisions than on the decisions of older generations.  Technology, especially mobile devices, is more important to Millennials than a car.  Traditional influences, like the high cost of car ownership and environmental concerns of driving, are compelling many Millennials to drive less. confidential 3
  • 4.
    Millennials are Choosingto Drive Less In the past year, I have consciously made an effort to reduce how much I drive, and instead take public transportation, bike/walk or carpool when possible. % Agree of Licensed Drivers – By age group confidential 4
  • 5.
    Thinking Green I wantto protect the environment, so I drive less. % Agree of Licensed Drivers – By age group confidential 5
  • 6.
    Cost Of CarOwnership A Key Barrier In today’s economy, it can be difficult to own a car because of the high cost of gas, parking and maintenance. % Agree of Licensed Drivers – By age group confidential 6
  • 7.
    More Options If therewere more options in my area, such as public transportation, car sharing or convenient carpooling, I would drive less than I do now. % Agree of Licensed Drivers – By age group confidential 7
  • 8.
    A New Wayof Socializing With access to social networking sites such as Facebook and Twitter, text messaging and online gaming, I sometimes choose to spend time with friends online instead of driving to see them. % Agree of Licensed Drivers – By age group confidential 8
  • 9.
    Teched Out How muchmore likely are you to purchase something online than to drive or take public transportation to a store? % More Likely (NET) 18-34 years old 46% 28% 73% 35-44 years old 41% 28% 69% 45-54 years old 37% 32% 69% 55 years or older 37% 22% 59% Somewhat more likely Much more likely confidential 9
  • 10.
    Technology Wins In yourdaily routine, losing which piece of technology would have the greatest negative impact on you? % By age group TV Mobile phone Computer Car confidential 10
  • 11.
    In your dailyroutine, losing which piece of technology would have Mobile Transportation you? the greatest negative impact on Apps To what extent have transportation apps (i.e. taxi apps, car rental reservations, public transportation info, car sharing, ride sharing, etc.) reduced your driving frequency? % By age group % Reduced (NET) 25% 23% 16% 9% confidential 11
  • 12.
    In your dailyroutine, losing which piece of technology would have Mobile Transportation you? the greatest negative impact on Apps To what extent does the availability of transportation apps (i.e. taxi apps, car rental reservations, public transportation info, car sharing, ride sharing, etc.) make it easier to live without owning a car? % By age group % Easier (NET) 36% 36% 26% 22% confidential 12