Socialvoip is a mobile application that helps users solve problems in various areas like technology, education, and lifestyle by connecting them to others with relevant experience. It provides social support through peer connections and credit-based rewards, as well as personalized customer support services for organizations. The application will be available on mobile platforms and Facebook, targeting university students, school students, and regular users in the MENA region. It aims to facilitate better customer service and lead generation for companies. Socialvoip was selected for several entrepreneurship awards and programs since launching in 2009.
2. Executive Summary
Socialvoip Services
Our Socialvoip application will provide clients with the following services:
Social Support: Users will connect their issues with others’ capabilities to pursue the ultimate
solutions and workarounds in any area such as: technical, social, sport, academic and lifestyle
areas. Users are awarded a certain amount of credit for the services provided. The credit value is
calculated based on a formula that depends on the quality of service provided and the feedback
from the users.
Social Support +: As customers always expect to have personalized service, greater
responsiveness and consistent information from organizations anytime, anywhere; this service
will allow organizations to excel in their customer support services and drive traffic by providing
an easy and effective communication tools (i.e. toll free number, voice chat).
These services will be provided by two ways
1- Socialvoip Mobile Platform’s.
2- Socialvoip Facebook App
3. Socialvoip website
problem:
Socialvoip is a mobile application that will help people in solving problems they are facing at any
issue such as (Sport, IT, Business, Computer, mobile devices, internet, education...etc), by
receiving their solution through people who have a great experience about the same problem.
Targeted Market:
our main targeted market for socialvoip will be university students from deferent fields, school
students and regular people having problems and answered question. our product will be
targeting the Mena Region.
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3. Central Competitive Advantages of Socialvoip:
Socialvoip has started originally in 2009. Socialvoip has shown progress when the project has
been converted into a potential business and has been selected amongst 30 projects in QRCE
awards.
Through the multi-communication channels; Socialvoip will allow users to provide and exchange
information that is easy to understand and customized based on their preferences. Socialvoip
will also assist organizations in facilitating better customer services and generating high quality
leads for future product sales.
Commitment to Success:
1. Socialvoip Project is nominated amongst 30 projects for the final round of the “Best
Technology Business Plan” awards, by Queen Rania Center for Entrepreneurship (QRCE) and
Queen Rania National Entrepreneurship Competition 2010/2011 (QRNEC) supervising
committee.
Financial Benefits:
We have prepared a financial plan which is based on a thorough financial analysis. We believe
that Socialvoip will have more opportunities to directly influence the growth and profitability of
the investment companies than ever before.
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4. Our Achievements:
Socialvoip Project is nominated amongst 30 projects for the final round of the
“Best Technology Business Plan” awards, by Queen Rania Center for
Entrepreneurship (QRCE) and Queen Rania National Entrepreneurship
Competition 2010/2011 (QRNEC) supervising committee.
Socialvoip project got 100 Days free incubation at Meydan development the
project.
Socialvoip project was participant at Oasis500 wave 9.
Socialvoip project is nominated amongst top 40 project's of the “Best
innovation mobile app" award and investment, by startappz middle east
competition.
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5. Socialvoip Teamwork:
1. Name: Yousef Al-Nazer
Role: co-Founder and CEO
Experience:
1. Worked with N2V as intern for 3 month.
2. Worked with arabiaapps.com project as marketing and business
development for 3 month.
3. Worked with meydan for 3 month.
4. Training boot camp with oasis500 for 1 week.
2. Name: Suhyb irar
Role: Co-Founder/ Marketing officer & Product development
Experience:
1. 1 years experience in Marketing with BDC.
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