cutting cost with out cutting staff is a very important matter can save a lot to your business or organization. UK Pro.Solutions Ltd executed several projects for cutting costs by nearly 25%, software and many business solutions by nearly 25% such as CBK The commercial Bank of Kuwait, The National Center for Health in the United Kingdom, The UK Financial Conduct Authority, The Public Hospital of California, Bridge constructions and real estate, Petroleum services for drilling and exploration and many other agencies. our top client is http://www.co-operativebank.co.uk/ http://www.cbk.com/en/ http://www.nhs.uk/Pages/HomePage.aspx http://www.fca.org.uk/ and many other agencies. End to end process including the time taken for every process / task. Identify variances in process timings: Product related, Channel related, Location related, People related (Is the same process taking different time in different branches, or, for different type of customers etc.) Mark 'Dependencies' (on other departments, people etc.) Operational risks and available controls at each step. Identification of staff / unit & staff count Basic documents used in each Process. identify redundant tasks executed then and show case to the employer. Description of each task and documenting every step taken. Process interlinking and dependencies Comprehensive. listing of products and services delivered to customers. Documentation of end-to-end process followed for each of the product and service. Identification of Tasks that are across common or similar different processes. Identify main functions and how they fit in industry standards For more information kindly visit us at http://www.ukprosolutions.com/Business.html or contact us at E-mail: sales@ukprosolutions.com Skype:slaesdep.ukprosolution phone number at UK: +44 1204866 140 phone number at USA: +142 531 812 94 phone number at Egypt: +202 227 543 07 phone number at Kuwait: +965 222 7166 0

2. Table of Contents
Introduction..........................................................................................................................................3
Who we are?.........................................................................................................................................4
Our Mission..........................................................................................................................................4
Our Vision.............................................................................................................................................4
Project Description...............................................................................................................................5
Project scope and steps:........................................................................................................................5
Phase 1: Define the current state..........................................................................................................5
Phase 2: Measure the problems and priorities......................................................................................6
Phase 3: Analyse (Identify the cause of the problem)..........................................................................6
Phase 4: Improve (Implement and verify the solutions)......................................................................6
Brainstorm solutions that might fix the problem..................................................................................6
Select the practical solutions................................................................................................................6
Develop maps of processes based on different solutions.....................................................................6
Select the best solution(s).....................................................................................................................7
Implement the solution(s).....................................................................................................................7
Measure improvement..........................................................................................................................7
Phase 5: Control (Maintain the solutions)............................................................................................8
Continuously improve the process using Lean principles....................................................................8

3. Introduction
 First of all we want to thank you for giving us the opportunity to present our
proposal to you with reference to our last meeting.
 This is to explain the system main features and benefits that meets your needs
and objectives.
 Main features presented here are not the only things we can offer these are the
points that meets your needs and objectives.
 Once we have your approval we will work on executing and writing down the
terms and conditions

4. Who we are?
UK Pro.solutions ltd was established 2006 by Mr. Tarek Abd-El Kader with a head
office in Manchester -United Kingdom and has three other branches in Washington
DC, California, Kuwait and Egypt our team consists of 400 employee.
We work closely with our clients to raise the profile of their online business and
finding solutions offering great Learning solutions, Website designs, Development,
Reliable hosting, Mobile apps, SEO and 6 Sigma cutting cost system.
Our Mission
Is to implement new technologies and new improvements in order to support your
business process, to cut costs, and increase efficiency by providing the best business
solutions that will exceed your expectations and add customers’ satisfaction and build
long-term relationship.
Our Vision
Our vision is to support business maintain Success and achieve financial stability by
creating our business Number One in the market and to support clients all over the
world with ultimate Technology and highest quality service.

5. Project Description
Six Sigma is a set of techniques and tools for process improvement. It was developed
by Motorola in 1986
• Six Sigma seeks to improve the quality of process outputs by identifying and
removing the causes of defects (errors) and minimizing variability in
manufacturing and business processes.
Each Six Sigma project carried out within an organization follows a defined
sequence of steps and has quantified value targets, for example: reduce process cycle
time, reduce pollution, reduce costs, increase customer satisfaction, and increase
profits.
Project scope and steps:
Phase 1: Define the current state
 End to end process including the time taken for every process / task.
 Identify variances in process timings: Product related, Channel related,
Location related, People related (Is the same process taking different time in
different branches, or, for different type of customers etc.)
 Mark 'Dependencies' (on other departments, people etc.)
 Operational risks and available controls at each step.
 Identification of staff / unit & staff count.
 Basic documents used in each Process.
 Identify redundant tasks executed then and show case to the employer.
 Description of each task and documenting every step taken.
 Process interlinking and dependencies.
 Comprehensive listing of products and services delivered to customers.
 Documentation of end-to-end process followed for each of the product and
service
 Identification of Tasks that are across common or similar different processes.
 Identify main functions and how they fit in industry standards.

6. Phase 2: Measure the problems and priorities
 Identify priority processes.
 Calculate process costs.
 Measure or calculate all process related managed information.
 Collect common process problems and related costs.
Phase 3: Analyse (Identify the cause of the problem)
After creating, verifying and examining detailed process maps created in the Measure Phase, the
team will be able to list concerns or pain points within the process. This allows the team to take
advantage of the collective wisdom of process participants.
Then, the team can determine the value of each step by performing analyzing the process by
performing “Process Analysis” which consists of:
 Time Analysis: focuses on the actual time work is being done in the process in
versus the time-spent waiting. What teams discover is that whereas people are
99% busy, “things” are 99% idle.
 Value Added Analysis: adds another dimension of discovery by looking at the
process through the eyes of the customer to uncover the cost of doing business.
 Value Stream Mapping: combines process data with a map of the value-adding
steps to help determine where Waste can be removed.
Phase 4: Improve (Implement and verify the solutions)
 Brainstorm solutions that might fix the problem
The teams’ efforts at this stage are to produce as many ideas as possible based on the
idea that from Quantity comes Quality. Creative idea generation consists of a host of
techniques intended to lead the team to out-of-the-box solutions.
 Select the practical solutions
In many cases, a project team can employ a list of improvements to their processes, but
when they are forced to choose between conflicting options, there are tools like the
“Weighted Criteria Matrix”, which helps your team, make the best decision.
 Develop maps of processes based on different solutions
With solutions in mind to reduce rework loops, waste and wait times, the team can draw an
improved map of the process, also known as “To-Be Maps.” These new maps are helpful in

7. guiding the team’s efforts toward the new process, and can be used as a reference for new
employees as they are trained on the new process.
 Select the best solution(s)
In order to ensure the right decision is made, the team may employ mini testing cycles
known as “PDCA” or Plan Do Check Act, which can help refine the ideas while collecting
valuable stakeholder feedback. These cycles are a great way to find out if small
improvements are viable in a fast and low impact way.
 Implement the solution(s)
Accomplishing successful implementation requires careful planning. The team must
consider logistics, training, documentation and communication plans. The more time the
team spends on planning, the faster they reach total adaptation to the improvements by
their process participants.
 Measure improvement
Once the team is able to show that the solution has resulted in measurable improvement,
then the team can move on to the Control Phase.

8. Phase 5: Control (Maintain the solutions)
Continuously improve the process using Lean principles
The four principles of Value, Flow, Pull and Perfection should remain a constant focus for every
organization. As Continuous Improvement teams hand over the results of each project, they must
make efforts to relay this focus to the employees using the newly improved process. The process
can always be improved.
 Value: Determine what steps are required (are of “Value”) to the customer.
 Flow: Remove Waste in the system to optimize the process to achieve a
smoother pace.
 Pull: Ensure the process responds to customer demand (“Pull” = want)
 Perfection: Continuously pursue “Perfection” within the process.