2. 2
•I use biogas
instead of wood
•Burning gas
instead of wood
will improve our
health,
especially my
daughter’s and
make her suffer
less
Target Audience Description:
•Rural Household
•Burn wood as cooking fuel
•Someone in the family has
asthma
marketing
objective
source of
volume
evaluate
business
objective
place
price
promotion
execute
product
service
position
segment
target
STP
Category:
Cooking
SOV:
Earn Share
Main variable:
Need for convenience
Dynamic variable:
Healthy
Acquisition
- New product
& category
- Educating
users
BIG PICTURE
Goal:
Increase
adoption rate
by 50%
Entity:
WASTE NOT
WOOD
Distinct Brand
Core Competence:
Marketing
Skill at biogas eng
Increase adoption by
emphasizing “healthy”
Search
Educate customers
about benefit
Trial
Competitive
Product Utility
Length: Direct
Breadth: Intensive
Depth: Minimum
Integration
Awareness/
Information
Comparison Vs.
Burning wood
5. 5
RURAL HOUSEHOLDS
1,000,000
RURAL HOUSEHOLDS
that burn wood
600,000
Households
with asthma
38,400
Households
with ≥ 4
cows
15,000
Category: Cooking
Benefit:
-Healthy
-Improved
standard of living
New sub-segment
in time
6. 6
Target Audience Description:
The target is a typical low-income rural household in Nicaragua.
The head of household, Pedro Lopez, is a hard working peasant, loving
his family and willing to do anything for them. His 12 years old daughter,
Adela Carmen, has asthma and periodically needs to visit a doctor in the
nearest city. Her sickness is hardly in control and her asthma attacks are
sometimes severe. Expenses are high but his daughter’s suffering is hard
to bear. He has two other older boys, 14 and 16, that help around. His
wife, Alejandra, spends a lot of time in the kitchen, with their daughter,
cooking and providing meals for the family. He wishes that his daughter
suffer less and has less severe attacks. They burn wood in their stove,
which Alejandra and Adela Carmen are collecting once a week for at
least half day. They own two cows, 3 pigs, 1 goat and 30 chickens. They
also grow corn, beans and millet crops during the rainy season, which
lasts from May through October. During the rest of the year, there is
virtually no rain and Pedro leaves to work elsewhere.
9. 9
Currently Do
I collect wood and I
burn it in my stove
Consumer Proposition
Burning biogas in my
stove is a healthier
cooking method
Desired Belief
Burning gas instead of
wood will improve our
health, especially my
daughter’s and make
her suffer less
5 Box Positioning Statement
Desired Do
I use biogas for
cooking, instead of
wood.
Current Belief
Burning wood is the
only cooking solution I
have
10. 10
FeaturesFeaturesFeatures
Functional BenefitsFunctional BenefitsFunctional Benefits
Emotional BenefitsEmotional BenefitsEmotional Benefits
ValuesValues
Functional Benefits
Emotional Benefits
less smelly
indoors and out
Values
Features No smoke
much quicker to
cook meals
I feel
less guilt
less polluting
I am a better
parent
It is important
to me that my
daughter feels
better We are
happier
We have more
time together
Safer for all of
us, especially
my daughter
Healthy
Makes life
easier
Saves money
Proud for
saving forests
Saves time
less
deforestation
Burning gas
not wood
less polluting
less
deforestation
much quicker to
cook mealsless polluting
less
deforestation
Saves money
much quicker to
cook mealsless polluting
less
deforestation
Functional Benefits
Less odor
indoors and out
Saves money
Much quicker to
cook meals
Less polluting
Less
deforestation
Fewer Doctor
visits
Converting
waste
No wood
collecting
Features-Benefits-Values Map
11. 11
Estimated Customer Value
Reference product (wood)
Annual asthma health care costs
Annual spending on chemical fertilizers
Annual extra Gas sold
Annual cost of maintenance (labor)
$500
-$100$100
$200
$300
$0
Total Value
differential value
Note: All numbers are rough estimates. Additional research is needed for an accurate calculation.
12. 12
Path to purchase
Need Recognition
We need to help our
asthmatic daughter and
there must be a way to do
that
NEED RECOGNITION
•We need to help the
suffering of our asthmatic
daughter and there must
be a way to do that.
•Our health care costs are
high.
Need Recognition
We need to help our
asthmatic daughter and
there must be a way to do
that
AWARENESS
•Customer becomes
aware – promotional
materials, media, NGOs,
word of mouth.
•There is a new way to
improve asthma.
RESEARCH
This is worth checking out.
I will seek out more info.
•Customer is more interested;
visit current users.
•Critical: information be
made easily available.
EVALUATION
•Customer has gathered
enough information to
weigh out cost and benefit.
•Benefits are more than
just financial customer
will consider purchase.
Need Recognition
We need to help our
asthmatic daughter and
there must be a way to do
that
PURCHASE/USE
•Customer adopts biogas
and rip benefits.
•Ease of use will
determine the continuous
incorporation into daily
routine.
POST-PURCHASE
•This is where the post
purchase evaluation
happens.
•Customer must be happy to
become an advocate.
NEED RECOGNITION
•We need to help our
suffering asthmatic
daughter and there must
be a way to do that.
•Our health care costs are
high.
AWARENESS
•Customer becomes
aware – promotional
materials, media, NGOs,
word of mouth.
•There is a new way to
improve asthma.