Personal Information
Organization / Workplace
Alexandria, VA United States
Industry
Presentations / Communications
Website
www.vipdesk.com
About
VIPdesk’s full suite of Brand Experience Management solutions include Virtual Concierge and Contact Center Services, Social Media Management, Experiential Programs, IVR Services and Voice of the Customer Surveying & Analytics.
Tags
contact center
call center
virtual call center
home-based workforce
virtual team
home-based
customer contact center
home-based call centers
customer experience
crm integration
customer feedback
aht reduction
twitter
social media
facebook
virtual training
retention
brand ambassadors
performance
virtual agents
off-shoring
csrs
linkedin
social media plan
twitter sentiment
social media analytics
social media strategy
social media monitoring
customer service
brand advocates
sales conversion
virtual customer care
virtual contact center
social customer care
retail
virtual workforce
customer experience management
loyalty
home-based customer care retailers
increase customer loyalty
holidays
social commerce
holiday
contact center best practices
best practices
customer care
telework
home-based customer service
workforce management
work-at-home agents
telecommute
home based workforce
home based call center
cem
bem
brands
brand experience management
customer loyalty
b2c
business to consumer
reduce cost of turnover
increase customer spend
going green
reduced costsabsenteeism
continuity
greater efficiency
increased productivity
lower turnover
employee retention
reduce turnover
environmental impact
expanded talent pool
See more
Presentations
(15)Personal Information
Organization / Workplace
Alexandria, VA United States
Industry
Presentations / Communications
Website
www.vipdesk.com
About
VIPdesk’s full suite of Brand Experience Management solutions include Virtual Concierge and Contact Center Services, Social Media Management, Experiential Programs, IVR Services and Voice of the Customer Surveying & Analytics.
Tags
contact center
call center
virtual call center
home-based workforce
virtual team
home-based
customer contact center
home-based call centers
customer experience
crm integration
customer feedback
aht reduction
twitter
social media
facebook
virtual training
retention
brand ambassadors
performance
virtual agents
off-shoring
csrs
linkedin
social media plan
twitter sentiment
social media analytics
social media strategy
social media monitoring
customer service
brand advocates
sales conversion
virtual customer care
virtual contact center
social customer care
retail
virtual workforce
customer experience management
loyalty
home-based customer care retailers
increase customer loyalty
holidays
social commerce
holiday
contact center best practices
best practices
customer care
telework
home-based customer service
workforce management
work-at-home agents
telecommute
home based workforce
home based call center
cem
bem
brands
brand experience management
customer loyalty
b2c
business to consumer
reduce cost of turnover
increase customer spend
going green
reduced costsabsenteeism
continuity
greater efficiency
increased productivity
lower turnover
employee retention
reduce turnover
environmental impact
expanded talent pool
See more