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Agenda
Part 1: Overview of the past and current
use of technology-based interventions
for substance-use disorders.
Part 2: Description of how computers
and web-based interventions have been
used to deliver services to rural and
underserved offenders—by Tom Wilson
Counseling Center, Boise, Idaho.
Why Rural Offenders?
Approximately one quarter of the U.S.
population (62 million people) lives in
frontier/rural areas
16–20% of those individuals experience
substance dependence, mental illness, or
both conditions (NRHA, 2008)
Individuals residing in remote areas have
 higher mortality rates,
 higher suicide rates, and
 more severe alcohol/drug problems
(Baca et al., 2007; Goldsmith et al., 2002)
They have more personal, social, and geographic
barriers to accessing services.
There may be a stigma associated with treatment.
(Finfgeld-Connett & Madsen, 2008; Oser et al., 2012)
3.3%
19.3 million people needed but did not receive treatment
for illicit drug or alcohol use
Did not feel
they needed
treatment
(NSDUH, 2011)
In 2011, 20.6 million people aged 12 or older met
the criteria for substance-use disorders
Felt they needed
treatment—Did not
make an effort
Felt they needed
treatment—Did
make an effort
Barriers to Treatment
Barriers include
• Travel Costs
• Transportation access
• Time Away From Work
• Child Care
• Lack of Service Providers
Privacy and Confidentiality
(Moyer & Finney, 2004/2005)
The lowest concentration of
mental health professionals was
found in frontier/rural areas
(counties with less than 10,000 people)
(Ellis et al., 2009; HRSA, 2011)
How could addiction treatment or
other behavioral health providers
expand their reach and overcome
barriers to serve these
populations?
(Kazdin & Blase, 2011; Perle & Neirenburg, 2013)
One Answer…
Telehealth Technologies
Telehealth Definition:
The use of telecommunications and
information technologies to provide
access to health information and services
across a geographical distance.
Technologies included in telehealth are:
• Videoconferencing
• Telephones (smart and dumb)
• Email and texting
• Web-delivered programs
• Apps
(Institute of Medicine (IOM), 2012)
1879
TELEHEALTH
is not new
(Aronson, 1977; Backhaus et al., 2012; IOM, 2012; Wittson et al., 1961; Wittson & Benschoter, 1972)
Why Use Telehealth Technologies?
Reason #1
Most telehealth research supports that
outcomes are as good or better than in-
person strategies for behavioral health
services (mental health and substance
abuse).
(IOM, 2012)
Largest provider of telemental health services
using videoconferencing
(Godleski et al., 2008; Darkins et al., 2008; IOM, 2012; Deen et al., 2012; Godleski et al., 2012)
VA Services
 146 hospitals provided 55,000 community-based
outpatient clinic patients with 140,000 telemental
health visits
 6,700 patients received home-based telemental health
services
 25% decrease in hospitalization for receiving telemental
health services between 2006-2010
 30% reduction in admissions during the first 6 months
of care in 2011
(Darkins et al., 2008; IOM, 2012)
Indian Health Services (IHS)
 Serves 2 million American Indians
and Alaska Natives representing
566 federally recognized tribes
 Includes 600 hospitals, clinics, and
health stations under tribal
governance
 Implemented mobile telemedicine
services in the 1970s
 Alaska Federal Health Care Access
Network utilizes telehealth
(IOM, 2012)
University of Virginia’s telehealth program
has documented the avoidance of
7.2 million miles of travel
(Rheuban, 2012)
Annually, 10 million
patients receive
telemedicine services
(IOM, 2012)
Why Use Telehealth Technologies?
Reason #2: Access to
technology is widespread.
• Access to the Internet has
increased dramatically
• 90% of individuals worldwide
have access to mobile phone
services.
• Smartphone access is
expected to triple by 2019
• Internet and mobile access is
growing among traditionally
underserved populations Marsch, 2014
(Pew Report, 2012)
85% OF AMERICAN
ADULTS HAVE MOBILE
PHONES OR TABLETS
80%send and receive
text messages
(Pew Report, 2012)
Over HALF have gathered health
information on their phones
Almost 20% have a health app
(Pew Report, 2012)
Skype and
other
videochat
platforms are
free or low
cost
Videoconferencing Is Mainstream
Why Use Telehealth Technology?
Reason #3: High Customer Acceptability
.
Lack of Adoption by Professions
There are few published works on the use of
telehealth technologies to provide or enhance
substance-abuse services in rural areas.
(Balas & Boren, 2000; Benavides-Vaello et al., 2013; Ryan & Gross, 1943)
The Promise of Technology
Several research studies demonstrate that
technology-based behavioral health tools:
 Can be useful and acceptable to diverse populations
 Have an impact on health behavior and outcomes
 Can produce outcomes comparable to (and some
cases better) than providers.
(Marsch, 2014) Dartmouth Center for Technology and Behavioral Health
The Promise of Technology
Technology-based behavioral health tools…
 Increase quality, reach, and responsivity of care
 Can be more cost effective than in person services
 Can increase service capacity of organizations
 Can be responsive to individual's behavioral need
trajectory over time
(Marsch, 2014) Dartmouth Center for Technology and Behavioral Health
Examples of Technology for
Substance-Use Disorders
Decision Support Systems
- e.g., Let’s Talk About Smoking (Brunette)
Assessment
- ASI-MV (Butler)
- CHAT (Comprehensive Health Assessment
Tool for Teens) (Lord)
Brief Intervention
- Drinker’s Check-up (Hester)
Examples of Technology for
Substance-Use Disorders
• Treatments/Psychoeducation
Therapeutic Education System [“TES”] (Marsch,
Bickel)
Cognitive Behavior Therapy CBT4CBT (Carroll)
SHADE (Kay-Lambkin)
• Recovery Support
Addiction–Comprehensive Health Enhancement
Support System [“A-CHESS” ] (Gustafson)
Web-Based Screeners
Web-Based
Support Groups
Web-Based Support
Psychoeducational
Self-Help
Mutual Support
Virtual Reality
Use of computers to deliver some aspects of
psychotherapy or behavioral treatment
directly to patients through interaction with a
computer program (located on a device or
virtual learning environment [the cloud)].
(Carroll & Rounsaville, 2010)
Computer-Based Treatments
Using Web-Based, Substance-Abuse
Interventions With Rural
and Underserved Offenders
© 2012 Tom Wilson Counseling Center
Rural Nature of Idaho
Thirty-five of Idaho’s forty-four
counties are rural or frontier and
many areas have limited access to
specialty care.
While rural Idaho continues to
face challenges recruiting and
retaining medical and behavioral
professionals, telehealth and
telemedicine are playing an
increasingly important role.
(Idaho Telehealth Alliance, 2015)
Objectives of Web-Based Services
To expand the reach of substance-use
services to our remote, rural, or
challenged clients through technology
To help clients overcome personal, social,
and geographical barriers to substance-
use disorder services
To deliver substance-use services guided
by evidence-based practices and
principles
The Aim of Prevention
The aim of prevention is to:
• Deter the onset of alcohol or other
drug abuse
• Provide individuals with the
information and skills necessary to
prevent the problem.
Importance of Early Prevention
“…It is easier to build strong children than to
repair broken men...”
—Frederick Douglass
Theory of Prevention
Drug abuse can be prevented if:
 Risk factors in a population are
identified and reduced
 Protective factors are identified
and strengthened
ABOUT OUR
PROGRAM
Tom Wilson Counseling
Center specializes in
providing alcohol and
drug-abuse prevention
education services for
forensic (court–
ordered) clients.
Most of our clients are
low-risk offenders
charged with
substance-abuse-
related offenses and
are on diversion or
bench probation.
Challenges of In-Person Classes
Traditional
in-person
classes are
difficult for
offenders
who:
• Travel for work
• Have a suspended
license
• Live in rural areas
• Have child/family
obligations
• Experience
communication
problems
• Have no local SUD
provider
Information technology is now an
effective way to deliver health
information/content
Cost has dropped significantly due to open
source movement, cloud technology, etc.
Access to well-designed applications has increased
dramatically
Advantages of Online Learning
Self-paced learning can
take place anywhere,
anytime.
Accessible to virtually all
learners—regardless of
disability, location, or
learning schedule.
Providers can use creative
methods and delivery
modalities.
Requires computer or mobile device and
Internet access, and some computer literacy.
Some participants uncomfortable with or
distrustful of technology
Does not work well for some learning styles
or activities that require group interaction
Program Design
Target
Behavior:
Harmful
alcohol use
Objective:
Change
attitudes
toward
drinking
Target
Population:
Underage
Drinkers
Delivery
Medium:
Web-based
education
Evidence-Based Components
Motivation-
Enhancement Techniques
Stages
of
Change
Activities
Cognitive
Behavioral
Skills
Web-Based
Programs
Include:
Motivational Enhancement
Therapy
 Non-confrontational intervention
 Begins with self-assessment
 Personalized feedback report on pattern of use
 Feedback includes normative comparison of
results
 Introduce the Stages of Change
 Identify stage-specific thoughts and beliefs
 Identify activities that help an individual move
from one stage to the next
 What stage am I in?
 Readiness to change example
 Decisional Balance—Benefits vs. costs of
change
Sample Lesson Process
Read content
and answer
review
questions
Receive
feedback
If correct,
continue or
retry questions
Feedback Example
Your Response:
 You told us you drink 8–
14 drinks per week on
average when you drink.
 Based on your response,
you drink more than
81% of all males and
94% of all females.
Example of Calculation Exercise
Your typical blood
alcohol content is the
amount of alcohol in
your blood on a typical
day when you drink.
To calculate your typical
BAC (blood alcohol
content), use the online
BAC calculator provided.
Online BAC
Calculator
Feedback for Typical Drinking BACs
Your response:
You calculated your BACs for a
typical drinking occasion as
falling between .06 to .10.
At BAC Levels of .06 to .10,
you will have impairment of
muscle coordination and a
slower reaction time, and
disregard for personal safety.
Sample Lesson Page
Binge Drinking
• Is defined as 5 or more drinks on
the same occasion at least once in
the past 30 days.
• Health, social, and academic
problems occur when men drink 5
or more drinks per occasion, and
women drink 4 or more per
occasion.
• Binge drinking is the most
common pattern among underage
drinkers.
• Less than 25% of persons aged
12 or older participated in binge
drinking
Click for Review Question
Using Text Messaging as an
Intervention
“In a recent study, Text Messaging to Emergency
Patients Reduced Their Alcohol Consumption”
 12-week trial of receiving automated text messaging
asking about drinking
 Men who had 5 + drinks and women who had 4+
drinks received text messaging of concern about
level of use
 Asked if they would cut down.
Other Mediums of Delivery
2. Online Assessment
and Feedback with
“E-checkup to Go” for
university freshmen
3. Online Assessment
and Feedback with
“Brief Assessment
and Intervention for
College Students”
Conclusions
The tools of information and computer
technology are successfully being implemented
to remotely treat and prevent substance abuse.
The tools of technology can increase
accessibility of behavioral health services to
rural offenders through web-based delivery.
Technology-assisted services will help offenders
improve compliance—reducing the burden on
diversion and community supervision services.
Current Research on Outcomes
Recidivism Rates of Online DUI Classes
Conducted at Tom Wilson Counseling for 2010–2013
• Participants—557 (68% male, 32 % female)
• Mean age of participants: 35
• Completed DUI classes in 2010–2013 (study
4/2015)
• Cognitive-behavioral curriculum like DWC
• TWCC Recidivism rate (7.5%)
• CDBH 2008 Study of in-person DUI Program
Completers Recidivism rate (7.8%)
Preliminary Study Results 4/30/15 (Raissa Miller, Ph.D. Boise State University)
(Gender, age, and prior arrests are not predictors of subsequent arrests)
Tom Wilson, LCPC, CPC
514 S. Orchard Street, Suite 101
Boise, ID 83705
Office: 208.368.9909
http://www.TomWilsonCounseling.com
email: twilson@tomwilsoncounseling.com

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Here are the steps to calculate your typical blood alcohol concentration (BAC):1. Enter your weight in pounds: _______2. Enter the number of standard drinks consumed: _______ 3. Enter the time period over which the drinks were consumed in hours: _______4. Use the formula:BAC = (Number of Drinks x .558) / (Weight in lbs x Time Period in Hours)5. Calculate your BAC based on the values you entered above.6. Interpret your BAC based on the state's legal limit of 0.08%.Let me know if you need any help walking through this calculation. The goal is to help you understand

  • 1.
  • 3. Agenda Part 1: Overview of the past and current use of technology-based interventions for substance-use disorders. Part 2: Description of how computers and web-based interventions have been used to deliver services to rural and underserved offenders—by Tom Wilson Counseling Center, Boise, Idaho.
  • 5. Approximately one quarter of the U.S. population (62 million people) lives in frontier/rural areas 16–20% of those individuals experience substance dependence, mental illness, or both conditions (NRHA, 2008)
  • 6. Individuals residing in remote areas have  higher mortality rates,  higher suicide rates, and  more severe alcohol/drug problems (Baca et al., 2007; Goldsmith et al., 2002)
  • 7. They have more personal, social, and geographic barriers to accessing services. There may be a stigma associated with treatment. (Finfgeld-Connett & Madsen, 2008; Oser et al., 2012)
  • 8. 3.3% 19.3 million people needed but did not receive treatment for illicit drug or alcohol use Did not feel they needed treatment (NSDUH, 2011) In 2011, 20.6 million people aged 12 or older met the criteria for substance-use disorders Felt they needed treatment—Did not make an effort Felt they needed treatment—Did make an effort
  • 10. Barriers include • Travel Costs • Transportation access • Time Away From Work • Child Care • Lack of Service Providers
  • 11. Privacy and Confidentiality (Moyer & Finney, 2004/2005)
  • 12. The lowest concentration of mental health professionals was found in frontier/rural areas (counties with less than 10,000 people) (Ellis et al., 2009; HRSA, 2011)
  • 13. How could addiction treatment or other behavioral health providers expand their reach and overcome barriers to serve these populations? (Kazdin & Blase, 2011; Perle & Neirenburg, 2013)
  • 15. Telehealth Definition: The use of telecommunications and information technologies to provide access to health information and services across a geographical distance. Technologies included in telehealth are: • Videoconferencing • Telephones (smart and dumb) • Email and texting • Web-delivered programs • Apps (Institute of Medicine (IOM), 2012)
  • 16. 1879 TELEHEALTH is not new (Aronson, 1977; Backhaus et al., 2012; IOM, 2012; Wittson et al., 1961; Wittson & Benschoter, 1972)
  • 17. Why Use Telehealth Technologies? Reason #1 Most telehealth research supports that outcomes are as good or better than in- person strategies for behavioral health services (mental health and substance abuse). (IOM, 2012)
  • 18. Largest provider of telemental health services using videoconferencing (Godleski et al., 2008; Darkins et al., 2008; IOM, 2012; Deen et al., 2012; Godleski et al., 2012)
  • 19. VA Services  146 hospitals provided 55,000 community-based outpatient clinic patients with 140,000 telemental health visits  6,700 patients received home-based telemental health services  25% decrease in hospitalization for receiving telemental health services between 2006-2010  30% reduction in admissions during the first 6 months of care in 2011 (Darkins et al., 2008; IOM, 2012)
  • 20. Indian Health Services (IHS)  Serves 2 million American Indians and Alaska Natives representing 566 federally recognized tribes  Includes 600 hospitals, clinics, and health stations under tribal governance  Implemented mobile telemedicine services in the 1970s  Alaska Federal Health Care Access Network utilizes telehealth (IOM, 2012)
  • 21. University of Virginia’s telehealth program has documented the avoidance of 7.2 million miles of travel (Rheuban, 2012)
  • 22. Annually, 10 million patients receive telemedicine services (IOM, 2012)
  • 23. Why Use Telehealth Technologies? Reason #2: Access to technology is widespread. • Access to the Internet has increased dramatically • 90% of individuals worldwide have access to mobile phone services. • Smartphone access is expected to triple by 2019 • Internet and mobile access is growing among traditionally underserved populations Marsch, 2014
  • 25. 85% OF AMERICAN ADULTS HAVE MOBILE PHONES OR TABLETS
  • 26. 80%send and receive text messages (Pew Report, 2012)
  • 27. Over HALF have gathered health information on their phones Almost 20% have a health app (Pew Report, 2012)
  • 30. Why Use Telehealth Technology? Reason #3: High Customer Acceptability .
  • 31. Lack of Adoption by Professions There are few published works on the use of telehealth technologies to provide or enhance substance-abuse services in rural areas. (Balas & Boren, 2000; Benavides-Vaello et al., 2013; Ryan & Gross, 1943)
  • 32. The Promise of Technology Several research studies demonstrate that technology-based behavioral health tools:  Can be useful and acceptable to diverse populations  Have an impact on health behavior and outcomes  Can produce outcomes comparable to (and some cases better) than providers. (Marsch, 2014) Dartmouth Center for Technology and Behavioral Health
  • 33. The Promise of Technology Technology-based behavioral health tools…  Increase quality, reach, and responsivity of care  Can be more cost effective than in person services  Can increase service capacity of organizations  Can be responsive to individual's behavioral need trajectory over time (Marsch, 2014) Dartmouth Center for Technology and Behavioral Health
  • 34. Examples of Technology for Substance-Use Disorders Decision Support Systems - e.g., Let’s Talk About Smoking (Brunette) Assessment - ASI-MV (Butler) - CHAT (Comprehensive Health Assessment Tool for Teens) (Lord) Brief Intervention - Drinker’s Check-up (Hester)
  • 35. Examples of Technology for Substance-Use Disorders • Treatments/Psychoeducation Therapeutic Education System [“TES”] (Marsch, Bickel) Cognitive Behavior Therapy CBT4CBT (Carroll) SHADE (Kay-Lambkin) • Recovery Support Addiction–Comprehensive Health Enhancement Support System [“A-CHESS” ] (Gustafson)
  • 40. Use of computers to deliver some aspects of psychotherapy or behavioral treatment directly to patients through interaction with a computer program (located on a device or virtual learning environment [the cloud)]. (Carroll & Rounsaville, 2010) Computer-Based Treatments
  • 41. Using Web-Based, Substance-Abuse Interventions With Rural and Underserved Offenders © 2012 Tom Wilson Counseling Center
  • 42. Rural Nature of Idaho Thirty-five of Idaho’s forty-four counties are rural or frontier and many areas have limited access to specialty care. While rural Idaho continues to face challenges recruiting and retaining medical and behavioral professionals, telehealth and telemedicine are playing an increasingly important role. (Idaho Telehealth Alliance, 2015)
  • 43. Objectives of Web-Based Services To expand the reach of substance-use services to our remote, rural, or challenged clients through technology To help clients overcome personal, social, and geographical barriers to substance- use disorder services To deliver substance-use services guided by evidence-based practices and principles
  • 44. The Aim of Prevention The aim of prevention is to: • Deter the onset of alcohol or other drug abuse • Provide individuals with the information and skills necessary to prevent the problem.
  • 45. Importance of Early Prevention “…It is easier to build strong children than to repair broken men...” —Frederick Douglass
  • 46. Theory of Prevention Drug abuse can be prevented if:  Risk factors in a population are identified and reduced  Protective factors are identified and strengthened
  • 47. ABOUT OUR PROGRAM Tom Wilson Counseling Center specializes in providing alcohol and drug-abuse prevention education services for forensic (court– ordered) clients. Most of our clients are low-risk offenders charged with substance-abuse- related offenses and are on diversion or bench probation.
  • 48. Challenges of In-Person Classes Traditional in-person classes are difficult for offenders who: • Travel for work • Have a suspended license • Live in rural areas • Have child/family obligations • Experience communication problems • Have no local SUD provider
  • 49. Information technology is now an effective way to deliver health information/content Cost has dropped significantly due to open source movement, cloud technology, etc. Access to well-designed applications has increased dramatically
  • 50. Advantages of Online Learning Self-paced learning can take place anywhere, anytime. Accessible to virtually all learners—regardless of disability, location, or learning schedule. Providers can use creative methods and delivery modalities.
  • 51. Requires computer or mobile device and Internet access, and some computer literacy. Some participants uncomfortable with or distrustful of technology Does not work well for some learning styles or activities that require group interaction
  • 54. Motivational Enhancement Therapy  Non-confrontational intervention  Begins with self-assessment  Personalized feedback report on pattern of use  Feedback includes normative comparison of results
  • 55.  Introduce the Stages of Change  Identify stage-specific thoughts and beliefs  Identify activities that help an individual move from one stage to the next
  • 56.  What stage am I in?  Readiness to change example  Decisional Balance—Benefits vs. costs of change
  • 57. Sample Lesson Process Read content and answer review questions Receive feedback If correct, continue or retry questions
  • 58. Feedback Example Your Response:  You told us you drink 8– 14 drinks per week on average when you drink.  Based on your response, you drink more than 81% of all males and 94% of all females.
  • 59. Example of Calculation Exercise Your typical blood alcohol content is the amount of alcohol in your blood on a typical day when you drink. To calculate your typical BAC (blood alcohol content), use the online BAC calculator provided. Online BAC Calculator
  • 60. Feedback for Typical Drinking BACs Your response: You calculated your BACs for a typical drinking occasion as falling between .06 to .10. At BAC Levels of .06 to .10, you will have impairment of muscle coordination and a slower reaction time, and disregard for personal safety.
  • 61. Sample Lesson Page Binge Drinking • Is defined as 5 or more drinks on the same occasion at least once in the past 30 days. • Health, social, and academic problems occur when men drink 5 or more drinks per occasion, and women drink 4 or more per occasion. • Binge drinking is the most common pattern among underage drinkers. • Less than 25% of persons aged 12 or older participated in binge drinking Click for Review Question
  • 62. Using Text Messaging as an Intervention “In a recent study, Text Messaging to Emergency Patients Reduced Their Alcohol Consumption”  12-week trial of receiving automated text messaging asking about drinking  Men who had 5 + drinks and women who had 4+ drinks received text messaging of concern about level of use  Asked if they would cut down.
  • 63. Other Mediums of Delivery 2. Online Assessment and Feedback with “E-checkup to Go” for university freshmen 3. Online Assessment and Feedback with “Brief Assessment and Intervention for College Students”
  • 64. Conclusions The tools of information and computer technology are successfully being implemented to remotely treat and prevent substance abuse. The tools of technology can increase accessibility of behavioral health services to rural offenders through web-based delivery. Technology-assisted services will help offenders improve compliance—reducing the burden on diversion and community supervision services.
  • 66. Recidivism Rates of Online DUI Classes Conducted at Tom Wilson Counseling for 2010–2013 • Participants—557 (68% male, 32 % female) • Mean age of participants: 35 • Completed DUI classes in 2010–2013 (study 4/2015) • Cognitive-behavioral curriculum like DWC • TWCC Recidivism rate (7.5%) • CDBH 2008 Study of in-person DUI Program Completers Recidivism rate (7.8%) Preliminary Study Results 4/30/15 (Raissa Miller, Ph.D. Boise State University) (Gender, age, and prior arrests are not predictors of subsequent arrests)
  • 67. Tom Wilson, LCPC, CPC 514 S. Orchard Street, Suite 101 Boise, ID 83705 Office: 208.368.9909 http://www.TomWilsonCounseling.com email: twilson@tomwilsoncounseling.com

Editor's Notes

  1. This is the introduction slide for Tom Wilson’s presentation on web-based substance abuse interventions for rural and underserved offenders.
  2. I want to thank the National Frontier and Rural Addiction Technology Transfer Center (NFAR ATTC) for allowing me to use their excellent training material, particularly the PowerPoint slides that accompany part 1, an overview of the use of technology in substance abuse treatment. The NFAR ATTC focuses on frontier and rural issues related to addiction treatment and recovery services by PROMOTING the awareness and implementation of telehealth technologies to expand the delivery of addiction treatment and recover services in frontier/rural areas. The first part of my presentation is an overview of the rapidly expanding field of the use communication technologies to provide substance abuse services which has been developed as a training by NFAR ATTC. The second part I discuss my experiences in developing and providing web-based substance abuse services to my clients in remote and underserved locations.
  3. These are the topics that will be discussed during this training. Review this slide with participants.
  4. In order to understand the need for and benefit of providing treatment and recovery services using telehealth technology, it is important gain a sense of the challenges specific to frontier/rural areas. The first part of this section presents data specific to frontier/rural issues related to accessing treatment services. The discussion then turns to the definition of telehealth, historical perspective, and current state of telehealth services.
  5. Roughly one quarter of the U.S. population (62 million people) lives in frontier/rural areas that make up 75% of the country’s land mass. Estimates suggest that 16-20% (15 million) of those individuals experience substance dependence, mental illness, or co-morbid conditions. However, SUDs treatment/recovery services, while available in urban areas, are more difficult to find in remote areas. Source National Rural Health Association. (2008). Workforce Series: Rural Behavioral Health, G.A. Office, Editor: Washington, DC.
  6. Although individuals residing in frontier/rural areas may have similar prevalence rates of drug/alcohol dependence as their urban colleagues, their mortality rates and risks for suicide are higher and in general their alcohol/drug problems more severe. Some experts believe this is due to individuals residing in frontier/rural areas delaying treatment due to access issues so the problems worsen over time. Sources Baca, C.T., Alverson, D.C., Manuel, J.K., & Blackwell, G.L. (2007). Telecounseling in rural areas for alcohol problems. Alcoholism Treatment Quarterly, 25(4), 31–45. Goldsmith, S.K., Pellmar, T.C., Kleinman, A.M., & Bunney, W.E. (2002). Reducing suicide: A national imperative. Center for Rural Affairs. Washington, DC: National Academy Press.
  7. There are unique barriers regarding substance-abuse treatment in rural locations that are not present in metropolitan areas, including economic, workforce shortages, environmental considerations, cultural norms, and personal perceptions. Even when substance abuse treatment services are available in rural and remote areas, residents attend less due to the stigma associated with receiving treatment services. Sources Finfgeld-Connett, D. & Madsen, R. (2008). Web based treatment of alcohol problems among rural women: Results of a randomized pilot investigation. Journal of Psychosocial Nursing and Mental Health Services, 46(9), 46-53. Oser, C.B., Harp, K.L.H., O’Connell, D.J., Martin, S.S., & Leukefeld, C.G. (2012). Correlates of participation in peer recovery support groups as well as voluntary and mandated substance abuse treatment among rural and urban probationers. Journal of Substance Abuse Treatment, 42(1), 95-101. (Also see: Conger, 1997; Clark et al., 1999; Fisher, et al., 1997; Leukefeld et al., 2002; Leukefeld, McDonald, Staton, & Mateyoke-Scrivner, 2004; Warner & Leukefeld, 2001).
  8. According to the National Survey on Drug Use and Health (NSDUH, 2011), more than 20.6 million people aged 12 or over met the criteria for substance use disorders. 95%, or 19.2 million, did not feel they needed treatment, and 3% felt they needed treatment but did not make an effort to get it. This is an important issue to discuss and reflect upon as a significant amount of people met the criteria for substance use disorders (almost 20 million) but didn’t feel like they needed treatment. Is this due to the stigma that still exists regarding addiction treatment; lack of access to treatment; the costs and hassles related to attending treatment, or other barriers? Nonetheless, there are a number of factors that serve as barriers to individuals accessing treatment services. Source Substance Abuse and Mental Health Services Agency (SAMHSA). (2011). The NSDUH Report: Alcohol treatment: Need, utilization, and barriers. Rockville, MD.
  9. There are number of factors that serve as barriers to people accessing treatment for substance use disorders. In this next section, we will look at the prevalence of individuals meeting criteria for substance use disorders and yet do not enter treatment, and identify barriers to entering treatment and provide examples of how to address these issues.
  10. All of the issues listed here were identified as common barriers to individuals entering treatment for mental health or SUDs according to several different studies and articles. Using telehealth technologies to deliver treatment and recovery services may help address these barriers, especially for those living in frontier/rural areas. Source Berwick, D., Nolan, T., & Whittington, J. (2008). The Triple Aim: Care, Health, and Cost. Health Affairs, 27(3), 759-769. Perle, J.G., Langsam, L.C. & Nierenberg, B. (2011). Controversy clarified: An updated review of clinical psychology and telehealth. Clinical Psychology Review, 31(8), 1247-1258. Rheuban, K.S. (2012). The Role of Telehealth in an Evolving Health Care Environment: Workshop Summary. Washington, DC: National Academy Press. Rheuban, K.S. (2012). Planning committee remarks. In The role of telehealth in an evolving health care environment: Workshop summary (pp. 55-57). Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx Swinton, J.J., Robinson, W.D., and & Bischoff, R.J. (2009). Telehealth and rural depression: Physician and patient perspectives. Families, Systems, & Health, 27(2), 172-182.
  11. This picture was taken in Wyoming and shows a car parked outside a doctor’s office. It illustrates one of the barriers to treatment in small frontier/rural communities where there may be only one counseling center. The assumption is that everyone in town knows your car and if you park it outside an addiction treatment center, everyone will assume that you are receiving treatment. This feeling of a lack of privacy, confidentiality, and that ‘everyone knows everyone’s business’ may cause individuals to be hesitant to seek treatment given the stigma still attached to having a SUD. Using telehealth technologies may help address this barrier by allowing people to access treatment from the privacy of their homes or physician’s offices or community centers where individuals go for more than substance abuse treatment. Source Moyer, A. & Finney, J. (2004/2005). Brief Interventions for Alcohol Problems: Factors that Facilitate Implementation. Alcohol Research and Health, 28(1), 44-50.
  12. A 2009 workforce study reported that there were over 350,000 mental health professionals practicing in the U.S. (HRSA’s definition of mental health professionals includes: Psychiatric Advanced Practitioner of Nursing; Psychiatrist, Psychologists, Licensed Clinical Social Workers; Licensed Professional Counselors; and Marriage and Family Therapists). Addiction counselors are not considered mental health professionals according to HRSA. The lowest concentration of mental health professions was found in frontier/rural areas, especially those counties with less than 10,000 people. Trainer Note At the end of this slide you may want to make a summary statement about frontier/rural areas regarding workforce shortages, prevalence and severity of substance use disorders, and lack of access. In addition, stigma regarding having an addiction or mental health disorder is exacerbated in frontier/rural areas which serves as a barrier to entering treatment services. Sources Ellis, A.R. et al. (2009). County-level estimates of mental health professional supply in the United States. Psychiatric Services, 6(10), p. 1315-1322. Human Resources and Services Administration (HRSA). (2011). Health professional shortage area (HPSA) NHSC fulfillment of mental health care HPSA needs summary.
  13. Note to Trainer This question is a lead in to the next slide and will be answered by the content in the remainder of the training. Source Perle, J.G. & Nierenberg, B. (2013). How psychological telehealth can alleviate society’s mental health burden: A literature review. Journal of Technology in Human Services, 31(1), 22-41. Kazdin, A.E. & Blase, S.L. (2011). Rebooting psychotherapy research and practice to reduce the burden of mental illness. Perspectives on Psychological Science, 6(1), 21-37.
  14. Note to Trainer The point of this slide is to propose that the adoption of telehealth technologies may help providers reach more individuals with SUDs by giving them tools to expand access and enhance treatment services. In addition, most telehealth technologies are delivered in ways that encourage privacy and confidentiality.
  15. To expand access to addiction treatment/recovery treatment, the substance abuse treatment field needs to follow the current trend in medical care by using telehealth technology to deliver services. Telehealth provides an excellent vehicle for expanding access to and availability of treatment services in frontier/rural areas. Telehealth refers to ‘the use of telecommunications and information technologies to provide access to health information and services across a geographical distance’ Telemedicine refers to ‘the use of medical information exchanged from one site to another via electronic communications to improve patients' health status’ Note to Trainer. Emphasize the importance of knowing the distinction between the two definitions. Most definitions are in agreement that telehealth is the more expansive of the two. Telemedicine refers to the use of medical information and actual medical treatment Telehealth is more broad and includes educational activities and health information, not just treatment - that is why NFAR uses the term telehealth. Source Institute of Medicine. (2012). The role of telehealth in an evolving health care environment – workshop summary. Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx
  16. Telehealth is not a new idea and in fact shortly after the telephone’s creation, professionals were suggesting how it could be used to help deliver medical services. For example, the telephone was created in 1876. Three years later (1879), an article in the Lancet (one of the world’s leading independent general medical journals) talked about physicians using the telephone to reduce unnecessary office visits (IOM, 2012, p11). The first study published regarding telehealth using videoconferencing shows up in the literature in 1961 with the second study in 1972 (Wittson et al., 1961; Wittson & Benschoter, 1972) as discussed by Backhaus et al. (2012). Sources Aronson, H. (1977). The Lancet on the Telephone 1876-1975. Medical History, 21, 69-87. Backhaus, A., Agha, Z., Maglione, M.L., Repp, A., Ross, B., Zuest, D., & Rice-Thorp, N.M., Lohr, J., & Thorp, S.R. (2012). Videoconferencing psychotherapy: A systematic review. Psychological Services, Special Issue: Telehealth, Telepsychology, and Technology, 9(2), 111-131. Institute of Medicine. (2012). The role of telehealth in an evolving health care environment – workshop summary. Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx. Wittson, C. L., Affleck, D. C., & Johnson, V. (1961). Two-way television in group therapy. Mental Hospital, 12, 22–23. Wittson, C. L. & Benschoter, R. (1972). Two-way television: Helping the medical center reach out. American Journal of Psychiatry, 129, 624–627.
  17. Telemedicine, telehealth, and telemental health each have strong literature support and treatment outcomes, with most studies showing that using these methods produces outcomes as good as in-person treatment strategies. Telehealth includes two types of communication methods Synchronous (videoconferencing; telephone counseling; chat) Asynchronous (email; web-based programs) Synchronous refers to communication that is happening ‘live’ or in the moment, while Asynchronous refers to communication that is delayed (e.g., a counselor sends an email message to client through a HIPAA compliant portal and the client may log-in to the portal and retrieve the counselor’s message at a later time). Some telehealth technologies do include synchronous and asynchronous features to communicate with clients. For example, a web-based recovery support telehealth technology utilizing a web-based portal may allow a client to send an email to their counselor, as well as participate in videoconferencing sessions. Source Institute of Medicine. (2012). The role of telehealth in an evolving health care environment – workshop summary. Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx.
  18. The Department of Veterans Affairs is the leader and largest provider of telemental health services using videoconferencing and have published research articles about its efficacy. Studies have shown that videoconferencing is as good, if not better in some cases, than face-to-face counseling methods. For mental health related problems the VA delivers services using videoconferencing either at community-based clinics or through home telemental health devices. In addition, the VA has three telehealth training centers for clinicians and 98% of their trainings are web-based. Sources Godleski, L. Nieves, J.E., Darkins, Al, & Lehman, L. (2008). VA telemental health: Suicide assessment. Behavioral Sciences and the Law, 26, 271-286. Darkins, A., Ryan, P., Kobb, R., Foster, L., Edmonson, E., Wakefield, B., & Lancaster, A.E. (2008). Care coordination/home telehealth: The systematic implementation of health informatics, home telehealth, and disease management to support the care of veteran patients with chronic conditions. Telemedicine and e-Health, 14(10), 1118-1126. Institute of Medicine. (2012). The role of telehealth in an evolving health care environment – workshop summary. Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx. Deen, T.L., Godleski, L., and Fortney, J.C. (2012). A description of telemental health services provided by the Veterans Health Administration in 2006-2010. Psychiatric Services,63, 1131-1133. Godleski, L., Darkins, A., & Peters, J. (2012). Outcomes of 98,609 U.S. Department of Veterans Affairs patients enrolled in telemental health services, 2006-2010. Psychiatric Services, 63, 383-385.
  19. Mental health care is a major reason for implementing telehealth. The Veteran’s Administration (VA) is one of the largest providers of telemental health services. In FY2011, 146 hospitals provided 55,000 patients in 531 community-based outpatient clinics with 140,000 telemental health visits. Home telemental health programs provided care to more than 6,700 patients for conditions such as depression and posttraumatic stress disorder. A review of more than 98,600 patients who received clinic-based telemental health care between 2006 and 2010 showed a 25% reduction in hospitalization. A review of 1,041 mental health patients before and after enrollment in home telemental health services by the VA in 2011 showed a 30% reduction in admissions in their first 6 months of care as compared to a similar period of time before enrollment. Source Darkins, A., Ryan, P., Kobb, R., Foster, L., Edmonson, E., Wakefield, B., & Lancaster, A.E. (2008). Care coordination/home telehealth: The systematic implementation of health informatics, home telehealth, and disease management to support the care of veteran patients with chronic conditions. Telemedicine and e-Health, 14(10), 1118-1126. Institute of Medicine. (2012). The role of telehealth in an evolving health care environment – workshop summary. Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx.
  20. The Indian Health System provides a comprehensive health service delivery system for 2 million American Indians and Alaska Natives, serving members of 566 federally recognized tribes. This is accomplished through a network of hospitals, clinics, and health stations managed by the Indian Health Service (IHS), tribes, or urban Indian health programs. In the early 1970s, a mobile telemedicine service through the "Space Technology Applied to Rural Papago Advanced Health Care" (STARPAHC) project was initiated. The Alaska Federal Health Care Access Network (AFHCAN) utilizes telehealth technologies. The IHS Telenutrition Program began providing nationwide individual and group medical nutrition therapy (MNT) and other nutrition services through videoconferencing to IHS and tribal facilities in November of 2006. Source Institute of Medicine. (2012). The role of telehealth in an evolving health care environment – workshop summary. Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx Federal Telemedicine News - http://telemedicinenews.blogspot.com/2012/10/update-on-indian-health-activities.html
  21. For example, the adoption of telehealth technologies by the University of Virginia helped decrease barriers to medical treatment services. This university studied their telehealth program and were able to document that patients avoided 7.2 million miles of travel due to their services being delivered via telehealth technologies. Source Rheuban, K.S. (2012). Planning committee remarks. In The role of telehealth in an evolving health care environment: Workshop summary (pp. 55-57). Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx.
  22. Annually, 10 million patients receive telemedicine services. Telemedicine is so absorbed into healthcare networks that in many cases, patients do not even know that telemedicine is being used. For example, the internet, telephone, and computer ‘clouds’ have long been used to transmit patient x-rays, CTs, and MRIs from one location to another in order to share studies with other radiologists and physicians. Teleradiology improves patient care and reduces costs by providing medical services without the patient and physician needing to be in the same location. Source Institute of Medicine. (2012). The role of telehealth in an evolving health care environment: Workshop summary (pp. 17-29). Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx
  23. Telemedicine, telehealth, and telemental health each have strong literature support and treatment outcomes, with most studies showing that using these methods produces outcomes as good as in-person treatment strategies. Telehealth includes two types of communication methods Synchronous (videoconferencing; telephone counseling; chat) Asynchronous (email; web-based programs) Synchronous refers to communication that is happening ‘live’ or in the moment, while Asynchronous refers to communication that is delayed (e.g., a counselor sends an email message to client through a HIPAA compliant portal and the client may log-in to the portal and retrieve the counselor’s message at a later time). Some telehealth technologies do include synchronous and asynchronous features to communicate with clients. For example, a web-based recovery support telehealth technology utilizing a web-based portal may allow a client to send an email to their counselor, as well as participate in videoconferencing sessions. Source Institute of Medicine. (2012). The role of telehealth in an evolving health care environment – workshop summary. Available at http://www.iom.edu/Reports/2012/The-Role-of-Telehealth-in-an-Evolving-Health-Care-Environment.aspx.
  24. About 80% of Americans currently use the internet. However, there are people who live in rural and remote areas that at times have difficulty accessing the Internet. Terms like the “broadband divide” mean that some people still do not have access to the Internet, which is an issue. Source Fox, S. & Duggan, M. (2012). Mobile Health 2012. Pew Research Center’s Internet & American Life Project.
  25. Numerous studies exist on the utility of texting patients as a reminder to: attend appointments; take medications; and engage in positive health related activities. However, there are few studies about using texting in substance abuse treatment or recovery services. Although in some mobile apps, texting is part of the services provided. The Texting- Portable Contingency Management Study combines texting and Contingency Management to help clients remain abstinent from alcohol. Clients are given breathalyzers and a cell phone. Training is provided to clients regarding how to take a video of themselves with the cell phone while conducting a self-administered breathalyzer, including the Blood Alcohol Content (BAC) reading/results, and sending the video back to their treatment provider. In the study, all clients got text messages one hour before, reminding them to take their BAC and send the video in to staff. Clients in the control group received a minimal reward for completing the task regardless of result of the BAC (negative or positive). Clients in the experimental design group who reported negative BACs got vouchers and a thank you text, and had better outcomes than the control group. Source Alessi, S.M. & Nancy M. Petry (2012). A randomized study of cellphone technology to reinforce alcohol abstinence in the natural environment Addiction, 108, 900–909.
  26. 80% of people send and receive text messages. These usage rates have increased over the past several years. The population that sends and receives the most text messages are adolescents and young adults. Although recently, there has been an increase in texting rates among people over the age of 50. Source Fox, S. & Duggan, M. (2012). Mobile Health 2012. Pew Research Center’s Internet & American Life Project.
  27. Over half of the people in the U.S. reported looking up health information on their phones and almost 20% have a health app. This is a promising data point as it demonstrates the general public’s comfort level using technology to get answers about health issues. Source Fox, S. & Duggan, M. (2012). Mobile Health 2012. Pew Research Center’s Internet & American Life Project.
  28. Telehealth/videoconferencing provides an opportunity for addiction treatment providers to expand services to their clients. There are two major issues regarding use of telehealth technologies: Licensure regulations or limitations of providing services across state lines HIPAA compliance The medical profession is starting to address the licensing issue. However, the substance abuse treatment field is still far behind. In terms of HIPAA compliance, there are two leading authorities that have conflicting views on programs such as Skype. One says Skype is HIPAA compliant because it doesn’t store any of the videoconferencing sessions. The other says no. As far as we know, Skype has not provided specifics regarding whether it stores the session or not, and therefore we cannot say with any degree of certainty that confidentiality is protected. It will be important as you start considering using telehealth technologies to check your state regulations on licensing and stay up to date on the technology. NFAR ATTC will also provide updated information on our website.
  29. You may recognize this cartoon… this is Jane Jetson using videoconferencing. Videoconferencing is currently in use by some treatment professionals and is being accessed through HIPAA compliant portals, while others use real-time internet-based videoconferencing technologies through personal computers and mobile devices. We will discuss this more later in the presentation. Note to Trainer This is just a humorous slide and, depending on the age of the participants, they may have comments or break into song.
  30. ALTHOUGH, there are some private insurers that are paying for it and some state agencies are contracting for these types of services, there is increased public demand. Customer demand is starting to drive telehealth technologies which in turn is changing how insurance companies reimbursement policies. According to an article posted by the Wall Street Journal, “Virtual doctor visit services—which connect the patient form their homes with physicians whom they meet via online video or phone—are moving into the mainstream, as insurers and employers are increasingly willing to pay for them.” Source Mathews, A.W., Wall Street Journal (Online), New York, N.Y. December 21, 2012
  31. The literature consistently demonstrates that diffusion of an innovation is a slow process and success varies. Take, for example, it took farmers 13 years to adopt hybrid corn seed and then another 7 years to use it exclusively (Ryan and Gross, 1943). Or, how it takes on average of 17 years to translate medical research findings in to clinical practice (Balas & Boren, 2000). The lag time in adopting an innovation is consistent from public health and medicine to marketing and communications. Unfortunately, as we look at the literature the addiction treatment field is lagging behind in the use of telehealth services, with few published works on the use of telehealth to provide or enhance substance abuse services in rural areas (Benavides et al., 2013). Sources Balas, E.A. & Boren, S.A. (2000). Managing clinical knowledge for health care improvement. In Yearbook of medical informatics, 65-70. Bethesda, MD: National Library of Medicine. Benavides-Vaello, S., Strode, A., & Sheeran, B.C. (2013). Using technology in the delivery of mental health and substance use treatment in rural communities: A review. Journal of Behavioural Health Services Research, 40(1), 111-120.  Ryan, B. & Gross, N. C. (1943). The diffusion of hybrid seed corn in two Iowa communities. Rural Sociology, 8, 15-24.
  32. This slide leads into the discussion of web-based screeners. This term refers to web-based programs that the general public or a specific group of individuals (log-in required for use) can use to determine if they are participating in risky drinking or have a SUD. Many web-based screeners also include tailored feedback for the individual participating in the screen or a brief intervention. Web-based screeners have been studied extensively especially related to alcohol screening. The following slides discuss web-based screeners for adults and for college students.
  33. This is the slide that introduces the section on web-based support groups.
  34. Web-Based Support is divided into three different categories - Psychoeducational – websites/blogs/informational sites that include papers or brochures that individuals can use to collect information about their condition. Self-help – provides individuals with materials or structured learning experiences to use at their own pace to assist with managing their own health/condition Mutual Support - a forum for people seeking support from others who have the same condition. This support can be provided through online meetings, chat rooms, or blogs.
  35. Some substance abuse treatment providers are using web-based virtual reality programs like Second Life as an adjunct to treatment and recovery services and as web-based support for their clients. To date, there has been few published studies on the use of web-based support programs that use virtual reality for individuals with SUDs. However, as the next slide shows virtual reality programs have been used as a support with other health conditions.
  36. There is extensive literature showing the use and effectiveness of computer-based interventions in other disciplines. Computer-delivered therapy is a computer-based media that provides users with information designed to supply therapeutic treatment Currently, there are computer-based interventions that are downloaded as software on individual computers at treatment sites. However, more recently, most computer-based interventions are accessed through a web portal that includes a log-in. Treatment providers buy a licensing fee and then clients are given access to these interventions while receiving services at a treatment program. Soon this term will subsumed and everything will be called web-based interventions using different platforms or devices (computers, mobile phone, and tablets). Think of this way - right now your bank probably offers online banking. How you conduct online banking using whatever tools you have available doesn’t matter. The issue is that you can do your banking online. Source Carroll, K.M. & Rounsaville, B.J. (2010). Computer-assisted therapy in psychiatry: Be brave-It’s a new world. Current Psychiatry Reports, 12, 426-432.