Tatweer: Consultancy & Training Services- Brilliant Office Assistant of Today

1. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
TATWEER
Consultancy & Training Services
“Even the best has room for
improvement”

2. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Brilliant Office Assistant of
Today
MSD 4.2-1 R4
2

3. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Description
This course opens new doors to boost an
office assistant's chances of a solid, blissful
career. Whether they want to train for a new
position, advance within the current
company, or simply learn and acquire new
skills to stay competitive in today's job
market, this course can help. It is a simple
workshop that covers all the basics of
excellent office assistant training.
MSD 4.2-1 R4
3

4. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Who Should Attend?
This workshop is designed for office
assistants that cater to every member of the
corporation, reinforcing excellent
service from courteous greetings, to
handling difficult requests. The
workshop also covers soft skills training
and effective communication modules.
MSD 4.2-1 R4
4

5. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Course Outline
• Personality
• Competence - Communication Skills
Interpersonal Skills, Analytic
Thinking, technology Literacy
• Organization -
Scheduling, Coordination, Multitasking
• Time Management - Dropping the ball, first
come first served
• Confidentiality - Being trustworthy, “The
secret's safe with me!”
MSD 4.2-1 R4
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6. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Methodology
• Setting up expectations
• Lectures
• Focus Group Discussions
• Role play
• Practical Exercises
• Pre-test
• Post test
MSD 4.2-1 R4
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7. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
We offer this course on public and on on-site
basis. Public trainings are offered regularly
in Dubai and Abu Dhabi.
MSD 4.2-1 R4
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8. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
For More Information
Visit our website :
www.tatweer.ae
Or contact us:
e mail: Training@tatweer.ae
Phone: +971 2 681 5957
Fax: +971 2 681 5958
MSD 4.2-1 R4
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