4. Being exhaustively
thorough is a
wonderful trait for:
!
researching in-depth
bibliographies
!
creating detailed
metadata about an
ancient illuminated
manuscript
!
6. Reference Services for Alumni:
As part of the University Library's mission to assist researchers
with their questions regarding the collections, resources and
services of the University of Michigan libraries, U-M alumni are
encouraged to contact the various reference service desks for
assistance, either in person, via phone, via email, or via instant
message. University Library reference staff and subject
specialists are happy to help you use our collections and
resources. Just Ask a Librarian! If you need assistance with your
research, please feel free to browse the library's subject-based
guides.
7. Reference Services for Alumni:
As part of the University Library's mission to assist researchers
with their questions regarding the collections, resources and
services of the University of Michigan libraries, U-M alumni are
encouraged to contact the various reference service desks for
assistance, either in person, via phone, via email, or via instant
message. University Library reference staff and subject
specialists are happy to help you use our collections and
resources. Just Ask a Librarian! If you need assistance with your
research, please feel free to browse the library's subject-based
guides.
Can Alumni use Reference Services?
-Yes. See Ask a Librarian service page for options.
8. Traditional Library Thinking:
Being exhaustively thorough = helping users
http://commons.wikimedia.org/wiki/File%3AUniversity_of_Michigan_4350629840_card_catalog.jpg
9. Traditional Library Thinking:
Being exhaustively thorough = helping users
Digital Library:
Being concise = helping users get their work done quickly
http://commons.wikimedia.org/wiki/File%3AUniversity_of_Michigan_4350629840_card_catalog.jpg
15. Shakespeare Selected Plays
Published 1914
Book Full Text
Shakespeare in Love
Published 1998
CD Full Text
16. Shakespeare Selected Plays
Published 1914
Book Full Text
Shakespeare in Love
Published 1998
CD Full Text
Shakespeare Quarterly
Published 1950-present
Volumes 1-328
Journal Full Text
17. Some online access
may be available
depending on
copyright and
licensing permissions
MEANINGFUL
Some content fully
available online
Some online access
available
TRUE SHORT
19. This new strategy changed the whole
conversation because as much as we
want to be exhaustively thorough, we are
also compulsively helpful – seeing the
tradeoffs helped us shift a little away from
“true” in favor of more “meaningful.”
20. THANKS!
Suzanne Chapman
User Experience Manager
University of Michigan Library
!
suzchap@umich.edu
!
@libraryux