Stuart Spencer is a project manager who specializes in reducing costs for water and waste water services through his Auditel business. He has worked with a wide range of clients in different industries, providing audits that have identified refunds and savings opportunities. Some of his success stories include substantial drainage savings and rebates recovered for a large care home trust, a 50% reduction in water consumption at a golf club, and refunds gained on incorrectly applied tariffs and charges for a private school and car retailer.

1. Stuart Spencer
auditel.co.uk
auditel.ie

2. Background
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Stuart Spencer
Water and Waste Water
I run my Auditel business based on a mixture of my own clients and JV work within the
network, mainly in my favoured specialist areas of water and waste water.
I am a project manager by trade and before embarking on my Auditel career spent time
in various management positions with United Biscuits (McVities, KP), TNT Express, The
Unipart Group, and latterly in the public sector with the Learning & Skills Council. My
employed career started off with operational roles in distribution & logistics, before I
moved into systems analysis, business analysis and project management, and at one point
included a spell with an IT consultancy earning fees as a PM, and where I was placed
leading teams at such clients as Transco (now National Grid) and Powergen (now E.ON).
I’ve worked with clients in a range of industries in my 10 years with Auditel, including
hotels, hospitality & event management, car dealerships, accident repair centres,
manufacturers, accountants, golf clubs, catering companies, retailers, holiday & leisure,
local councils, a theatre, farms, printer and a recruitment consultancy.
I have two Auditel success stories published concerning clients both of which remain
active many years after I first signed them - the National Motorcycle Museum Group, and
the Oxford Union Society. For most of my own clients I am involved in managing down
the costs of energy & telecoms, water and waste.
For business owners looking to reduce overheads, water related services are seldom the
first on the list for attention, but charges have to be justifiable and accurate, usage can be
managed and controlled, and allowances/rebates may be due.
No two water projects are the same; the possibilities and variations are considerable and
depend on the type of business, location, topography, and the supplier(s) involved. If
appropriate we can and do enlist specialist outsourced resource in order to enhance results.
Background

3. Background
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Stuart Spencer
Water and Waste Water
Car retailer
Refund gained on incorrectly billed standing charges (Wales), savings achieved on both
drainage (Midlands) and consumption (Yorkshire) where two substantial rebates were
also achieved.
Private school
Refund gained going back multiple years on incorrectly applied tariffs (Essex), and then
forward savings
Holiday park operator
Ongoing sewerage savings achieved at a large caravan park (Wales)
Large CareTrust
Forward drainage savings and rebated costs on multiple properties going back several
years at several care homes (Midlands)
Charity
Substantial drainage savings at large rural site (Lancashire)
Golf Club
50% reduction in water consumption (Midlands)
London Borough
Large sewerage rebate gained and wasteful consumption stemmed in four parks/open
spaces
Borough Council
Savings made on drainage charges in public areas (Midlands)
Category examples

4. Background
Category Examples
Other Clients
Contact
Stuart Spencer
Water and Waste Water
National Motorcycle Museum Group
I have managed the group energy procurement
since 2004, and am also retained to monitor and
implement savings in telephony, water and waste.
Manufacturer of doors windows and
conservatory panels
Ongoing retainer to review and renew their various
energy supply contracts across a number of supply
points all with different end-dates and a mixture
of suppliers.
Car Retailer
(1 x Fiat, 1 x Peugeot, 1 x Isuzu dealership)
Retained to manage energy and telecoms
procurement at their three dealerships.
City investment management company
Contracted to review, monitor and manage out
wastage on their extensive fixed line telephony
accounts.
The Oxford Union Society
Ongoing retainer to review and renew their various
energy supply contracts across a number of supply
points all with different end-dates and a mixture
of suppliers.
Other Clients

5. Background
Category Examples
Other Clients
Contact
Stuart Spencer
Water and Waste Water
Contact Details
Tel 0121 270 2592
Mobile 07985 042955
2nd Floor, Quayside Tower, Broad Street
Birmingham B1 2HF
Email: stuart.spencer@auditel.co.uk
auditel.co.uk/consultants/stuartspencer
auditel.co.uk
auditel.ie