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Rennovations Chocolates

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2 slide fictional case study.

2 slide fictional case study.

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  • Products Used: Lotus Notes, Lotus Connections, Lotus Quickr, Lotus Sametime Background Ron is the marketing manager for Rennovations Chocolates and they are about to launch a new product in Asia. He receives an email from his supervisor, Gardner. The email contains three tasks. First, to locate some market information, add the information to the launch plan and then place the updated plan in the team library. The second task is to find a corroborating source to confirm a key assumption regarding the opportunity in Asia and the third is to find a speaker for a conference in China. Challenges 1. Ron is new to the company and does not know the SME's in the company. 2. He has limited time to complete the tasks in the email. He does not want to engage in phone tag or iterate on multiple rounds of emails to find people or answers. 3. Ron needs to locate people in other parts of the world. 4. The information that Ron locates needs to be shared with the broader team in an efficient manner. 5. Information must be confirmed by a wide group of people. Ron does not know how to access a community of experts.

Rennovations Chocolates Rennovations Chocolates Presentation Transcript

    • About to launch a new chocolate liquor wholesale product in Asia
    • Received an email from his supervisor, Gardner. Three tasks:
      • Locate some market information
      • Find a corroborating source to confirm a key assumption regarding the opportunity in Asia
      • Find a speaker for a conference in China
    About Ron, Marketing manager
    • Ron is new to the company and doesn’t have the connections & contacts in the organization
    • Limited time to complete the tasks, so he doesn’t want to engage in phone tag or iterate on multiple rounds of emails to find people or answers.
    • Ron needs to locate people and talents in other parts of the world
    • Ron needs to share with the broader team, efficiently
    • Information must be confirmed by a wide group of people, but Ron does not know how to tap into the expert community
    Challenges © 2009 IBM all rights reserved
    • Take advantage of the integration of the collaboration tools within his email by creating an Activity from his inbox.
    • Connections Person Card in Quickr is a powerful example of the linked value
    • Activities the ideal tool for individuals to manage their work and collaborate with others to execute on everyday business deliverables effectively and efficiently
    • People can locate a community of experts and reach out to them for information and opinions.  Once located, they can use the Broadcast Suite to send an Instant Poll and start a Broadcast Chat
    • Dogear allows a user to save, organize and share bookmarks and to discover bookmarks that have been qualified by others with similar interests and expertise
    Solution Benefits © 2009 IBM all rights reserved