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Speaker: Jen Slaski, Executive Director of Marketing Communications, Spiceworks
17:30 - 18:00
“I swear, I didn’t do anything!” How many times have you heard that from a user? Why won’t they just do what you told them to? And why are some of them just so darn maddening in general? (sigh) This “softer side of IT” session on Myers-Briggs personality psychology and change dynamics will provide some insights and ideas you can use to help you deal with the motley crew of users (and quirks!) you encounter every day.