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© 2015 IBM Corporation
Capitalizing on analytics in finance:
Creating trusted insights for the enterprise
October 2015
© 2015 IBM Corporation
Finance organizations are clearly interested and investing in analytics
Question: In the last 5 years, has your organization implemented any analytics solutions (i.e., software, services) to support typical financial processes?
Question: In the next 5 years, does your organization plan to implement any analytics solutions (i.e., software, services) to support typical financial processes?
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
2 IBM Confidential
9 in 10
finance organizations have
implemented analytics solutions
to support their financial processes
in the last five years
Even more
finance organizations expect to
implement analytics solutions
to support their financial processes
in the next five years
© 2015 IBM Corporation
However, adoption is happening in pockets and is not pervasive
across Finance activities
Question: Please indicate whether you have adopted analytics for the following finance related activities?
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
3 IBM Confidential
Management reporting
Profitability/margin analysis
Financial planning
Expense management
Revenue forecasting
Procurement
Cash forecasting
Order-to-cash
Finance process optimization
Mergers and acquisitions
Have implemented analytics
© 2015 IBM Corporation
And Finance organizations are still primarily using analytics to look
backward, rather than to anticipate and prescribe future actions
Question: Please indicate, by percentage (totaling 100%), the amount each type of analytics is currently used to support your financial processes?
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
4 IBM Confidential
Type of analytics currently used to support
financial processes
Predictive PrescriptiveDescriptive
© 2015 IBM Corporation
With investment in analytics poised to double in the near term, how
can Finance better capitalize on these new capabilities?
Question: Please indicate whether you have adopted or will adopt analytics for the following finance related activities?
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
5 IBM Confidential
Adoption of analytics
Already
implemented
Will implement
within the next
2 years
Management reporting
Profitability/margin analysis
Financial planning
Expense management
Revenue forecasting
Procurement
Cash forecasting
Order-to-cash
Finance process optimization
Mergers and acquisitions
© 2015 IBM Corporation
To answer that question, we looked at the most effective Finance
organizations
6
Question: How effective is your Finance organization in the following areas? 1 Least effective to 5 Most effective
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
IBM Confidential
On average, these leaders were
most effective across the 10
finance-focused activities holistically
Cash forecasting
Expense
management
Finance process
optimization
Financial planning
Management
reporting
All others
72%
Most effective
Finance
organizations
28%
Mergers and
acquisitions
Order-to-cash
Procurement
Profitability/
margin analysis
Revenue forecasting
© 2015 IBM Corporation
Why pay attention to enterprises with the most effective Finance
organizations? They report better financial performance…
Question: Please indicate how the revenue growth of your enterprise (or budget growth for public sector) compares to that of your industry peers over the last 3 years.
1 We significantly underperform industry to 5 We significantly outperform industry
Question: Please indicate how your enterprise’s profitability (or efficiency for public sector) compares to that of your industry peers over the past 3 years.
1 We significantly underperform industry to 5 We significantly outperform industry
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
7 IBM Confidential
Outperform on revenue growth
1.4X more
Outperform on profitability
1.7X more
Most effective Finance
organizations
All others
Most effective Finance
organizations
All others
© 2015 IBM Corporation
And the most effective Finance organizations are spreading that
effectiveness across the rest of the enterprise
8 IBM Confidential
Effectiveness at activities outside of Finance
2.6X
2.0X
2.3X
2.3X
2.0X
2.3X
2.5X
Most effective
Finance
organizations
All others
Supply chain analytics
Customer analytics
Enterprise risk
management
Pricing and promotion
optimization
Fraud, waste and abuse
New products/services
identification
Workforce analytics
Question: How effective is your Finance organization in the following areas? 1 Least effective to 5 Most effective
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
© 2015 IBM Corporation
So what are the most effective Finance organizations doing
differently?
9 IBM Confidential
Investing in analytics
more consistently
across their business
and applying
advanced analytics
Collaborating
across the C-suite
regarding analytics
Utilizing analytical
applications and cloud
to deliver their analytics
© 2015 IBM Corporation
These organizations are ahead in implementing analytics more
consistently across their business
Question: Please indicate whether you have adopted or will adopt analytics for the following finance related activities?
Question: Please indicate whether you have adopted or will adopt analytics for each of the following activities?
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
10 IBM Confidential
Already implemented analytics
Beyond Finance
Already implemented analytics
Finance-focused activities
Most effective Finance organizations
1.3X
1.4X
1.2X
1.3X
1.3X
2.2X
1.6X
2.1X
1.6X
1.3X
1.9X
1.8X
1.8X
2.1X
1.9X
1.4X
All others
Customer analytics
Sales performance
Pricing and promotion
optimization
Enterprise risk
management
Supply chain analytics
Fraud, waste and abuse
Workforce analytics
New products/services
identification
Financial planning
Revenue forecasting
Profitability/margin
analysis
Expense
management
Procurement
Finance process
optimization
Order-to-cash
Mergers and
acquisitions
© 2015 IBM Corporation
And compared to their peers, they lean more heavily on predictive
and prescriptive analytics
Question: Please indicate, by percentage (totaling 100%), the amount each type of analytics is currently used to support your financial processes?
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
11 IBM Confidential
Type of analytics currently used to support
financial processes
1.3X more
Predictive Prescriptive
Predictive Prescriptive
Most effective Finance
organizations
All others
Descriptive
Descriptive
© 2015 IBM Corporation
The most effective Finance organizations also have CFOs who
collaborate on analytics more closely with their C-suite peers
Question: How closely do you collaborate with each of the following roles – in terms of analytics? 1 No collaboration at all to 5 Very close collaboration
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
12 IBM Confidential
Finance collaboration across the C-suite on analytics
Most effective
Finance
organizations
All others
1.4X
2.2X
1.5X
1.5X
2.1X
Chief Information Officer
(CIO)
Chief Marketing Officer
(CMO)
Chief Supply Chain Officer
(CSCO)
Chief Sales Officer
(CSO)
Chief Human Resources
Officer (CHRO)
© 2015 IBM Corporation
These organizations are also heavier users of analytical tools and
are less dependent on spreadsheets compared to their peers
Note: 1% of All others selected Other for delivery
Question: For the activities where you have already (or soon will) have implemented analytics, please indicate how those analytics are being conducted..
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
13 IBM Confidential
Spreadsheet Analytical application ERP
Enterprise performance
management
Cash forecasting
Financial planning
Management reporting
Profitability/margin analysis
Revenue forecasting
Cost and efficiency management
Expense management
Finance process optimization
Procurement
Revenue management
Mergers and acquisitions
Order-to-cash
Analytics delivery for finance-focused activities
22%
28%
49%
56%
29%
16%
25%
11%
22%
11%
52%
61%
23%
28%
44%
73% 16%
33%
Most effective Finance organizations All others
© 2015 IBM Corporation
And when it comes to the delivery platform for analytics, the most
effective Finance organizations are ahead on use of cloud
Question: Approximately what percentage of your finance analytics are delivered via cloud solutions?
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
14 IBM Confidential
Finance analytics delivered via cloud solutions
20%
All Others
33%
Most effective Finance
organizations
65%more
© 2015 IBM Corporation
Analytics use is rising among Finance organizations. Where should
you focus to capitalize on these new capabilities?
15 IBM Confidential
Move to advanced
tools and forward-
looking analyses
Move away from relying on spreadsheets or manual
processes to gather data
Decide where you can be more predictive and prescriptive
Be strategic and
pervasive with
your approach
Build the business case for analytics within finance and
across the organization and determine the key business
issues you are trying to address
Establish an integrated data strategy (both financial and
operational data)
Collaborate closely
with C-suite peers
Identify which leaders you must work with to advance
such analytics and share information and insights across
the enterprise
Focus on specific areas of collaboration
(e.g., risk, customer, workforce, sales, supply chain, etc.)
© 2015 IBM Corporation
APPENDIX
16 IBM Confidential
© 2015 IBM Corporation
We surveyed 337 Finance executives / decision makers to
understand their usage and adoption of analytics
17
Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
IBM Confidential

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Capitalizing on analytics in finance: Creating trusted insights for the enterprise

  • 1. © 2015 IBM Corporation Capitalizing on analytics in finance: Creating trusted insights for the enterprise October 2015
  • 2. © 2015 IBM Corporation Finance organizations are clearly interested and investing in analytics Question: In the last 5 years, has your organization implemented any analytics solutions (i.e., software, services) to support typical financial processes? Question: In the next 5 years, does your organization plan to implement any analytics solutions (i.e., software, services) to support typical financial processes? Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 2 IBM Confidential 9 in 10 finance organizations have implemented analytics solutions to support their financial processes in the last five years Even more finance organizations expect to implement analytics solutions to support their financial processes in the next five years
  • 3. © 2015 IBM Corporation However, adoption is happening in pockets and is not pervasive across Finance activities Question: Please indicate whether you have adopted analytics for the following finance related activities? Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 3 IBM Confidential Management reporting Profitability/margin analysis Financial planning Expense management Revenue forecasting Procurement Cash forecasting Order-to-cash Finance process optimization Mergers and acquisitions Have implemented analytics
  • 4. © 2015 IBM Corporation And Finance organizations are still primarily using analytics to look backward, rather than to anticipate and prescribe future actions Question: Please indicate, by percentage (totaling 100%), the amount each type of analytics is currently used to support your financial processes? Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 4 IBM Confidential Type of analytics currently used to support financial processes Predictive PrescriptiveDescriptive
  • 5. © 2015 IBM Corporation With investment in analytics poised to double in the near term, how can Finance better capitalize on these new capabilities? Question: Please indicate whether you have adopted or will adopt analytics for the following finance related activities? Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 5 IBM Confidential Adoption of analytics Already implemented Will implement within the next 2 years Management reporting Profitability/margin analysis Financial planning Expense management Revenue forecasting Procurement Cash forecasting Order-to-cash Finance process optimization Mergers and acquisitions
  • 6. © 2015 IBM Corporation To answer that question, we looked at the most effective Finance organizations 6 Question: How effective is your Finance organization in the following areas? 1 Least effective to 5 Most effective Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 IBM Confidential On average, these leaders were most effective across the 10 finance-focused activities holistically Cash forecasting Expense management Finance process optimization Financial planning Management reporting All others 72% Most effective Finance organizations 28% Mergers and acquisitions Order-to-cash Procurement Profitability/ margin analysis Revenue forecasting
  • 7. © 2015 IBM Corporation Why pay attention to enterprises with the most effective Finance organizations? They report better financial performance… Question: Please indicate how the revenue growth of your enterprise (or budget growth for public sector) compares to that of your industry peers over the last 3 years. 1 We significantly underperform industry to 5 We significantly outperform industry Question: Please indicate how your enterprise’s profitability (or efficiency for public sector) compares to that of your industry peers over the past 3 years. 1 We significantly underperform industry to 5 We significantly outperform industry Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 7 IBM Confidential Outperform on revenue growth 1.4X more Outperform on profitability 1.7X more Most effective Finance organizations All others Most effective Finance organizations All others
  • 8. © 2015 IBM Corporation And the most effective Finance organizations are spreading that effectiveness across the rest of the enterprise 8 IBM Confidential Effectiveness at activities outside of Finance 2.6X 2.0X 2.3X 2.3X 2.0X 2.3X 2.5X Most effective Finance organizations All others Supply chain analytics Customer analytics Enterprise risk management Pricing and promotion optimization Fraud, waste and abuse New products/services identification Workforce analytics Question: How effective is your Finance organization in the following areas? 1 Least effective to 5 Most effective Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015
  • 9. © 2015 IBM Corporation So what are the most effective Finance organizations doing differently? 9 IBM Confidential Investing in analytics more consistently across their business and applying advanced analytics Collaborating across the C-suite regarding analytics Utilizing analytical applications and cloud to deliver their analytics
  • 10. © 2015 IBM Corporation These organizations are ahead in implementing analytics more consistently across their business Question: Please indicate whether you have adopted or will adopt analytics for the following finance related activities? Question: Please indicate whether you have adopted or will adopt analytics for each of the following activities? Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 10 IBM Confidential Already implemented analytics Beyond Finance Already implemented analytics Finance-focused activities Most effective Finance organizations 1.3X 1.4X 1.2X 1.3X 1.3X 2.2X 1.6X 2.1X 1.6X 1.3X 1.9X 1.8X 1.8X 2.1X 1.9X 1.4X All others Customer analytics Sales performance Pricing and promotion optimization Enterprise risk management Supply chain analytics Fraud, waste and abuse Workforce analytics New products/services identification Financial planning Revenue forecasting Profitability/margin analysis Expense management Procurement Finance process optimization Order-to-cash Mergers and acquisitions
  • 11. © 2015 IBM Corporation And compared to their peers, they lean more heavily on predictive and prescriptive analytics Question: Please indicate, by percentage (totaling 100%), the amount each type of analytics is currently used to support your financial processes? Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 11 IBM Confidential Type of analytics currently used to support financial processes 1.3X more Predictive Prescriptive Predictive Prescriptive Most effective Finance organizations All others Descriptive Descriptive
  • 12. © 2015 IBM Corporation The most effective Finance organizations also have CFOs who collaborate on analytics more closely with their C-suite peers Question: How closely do you collaborate with each of the following roles – in terms of analytics? 1 No collaboration at all to 5 Very close collaboration Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 12 IBM Confidential Finance collaboration across the C-suite on analytics Most effective Finance organizations All others 1.4X 2.2X 1.5X 1.5X 2.1X Chief Information Officer (CIO) Chief Marketing Officer (CMO) Chief Supply Chain Officer (CSCO) Chief Sales Officer (CSO) Chief Human Resources Officer (CHRO)
  • 13. © 2015 IBM Corporation These organizations are also heavier users of analytical tools and are less dependent on spreadsheets compared to their peers Note: 1% of All others selected Other for delivery Question: For the activities where you have already (or soon will) have implemented analytics, please indicate how those analytics are being conducted.. Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 13 IBM Confidential Spreadsheet Analytical application ERP Enterprise performance management Cash forecasting Financial planning Management reporting Profitability/margin analysis Revenue forecasting Cost and efficiency management Expense management Finance process optimization Procurement Revenue management Mergers and acquisitions Order-to-cash Analytics delivery for finance-focused activities 22% 28% 49% 56% 29% 16% 25% 11% 22% 11% 52% 61% 23% 28% 44% 73% 16% 33% Most effective Finance organizations All others
  • 14. © 2015 IBM Corporation And when it comes to the delivery platform for analytics, the most effective Finance organizations are ahead on use of cloud Question: Approximately what percentage of your finance analytics are delivered via cloud solutions? Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 14 IBM Confidential Finance analytics delivered via cloud solutions 20% All Others 33% Most effective Finance organizations 65%more
  • 15. © 2015 IBM Corporation Analytics use is rising among Finance organizations. Where should you focus to capitalize on these new capabilities? 15 IBM Confidential Move to advanced tools and forward- looking analyses Move away from relying on spreadsheets or manual processes to gather data Decide where you can be more predictive and prescriptive Be strategic and pervasive with your approach Build the business case for analytics within finance and across the organization and determine the key business issues you are trying to address Establish an integrated data strategy (both financial and operational data) Collaborate closely with C-suite peers Identify which leaders you must work with to advance such analytics and share information and insights across the enterprise Focus on specific areas of collaboration (e.g., risk, customer, workforce, sales, supply chain, etc.)
  • 16. © 2015 IBM Corporation APPENDIX 16 IBM Confidential
  • 17. © 2015 IBM Corporation We surveyed 337 Finance executives / decision makers to understand their usage and adoption of analytics 17 Source: IBM Center for Applied Insights survey of 337 Finance executives across industries, July 2015 IBM Confidential