SlideShare a Scribd company logo
1 of 4
Initially, the sales figures were decent which indicated that the Indians are responding well.
However, it soon became apparent that many people had bought Corn Flakes as a one-off,
novelty purchase. Another big issue is its price, the product is too expensive for the Indian
middle-class. Meanwhile, Kellogg’s didn’t reduce the price and decided to launch other products
in India. Indian cereal buyers were introduced to Chocos, Rice Flakes, Wheat Flakes, All Bran,
Honey Flakes and few other line extensions where none of them have managed to really succeed
in a big scale.

Acknowledging its poor performance in India, Kellogg’s decided to sell biscuits as a strategy to
establish its brand equity. Kellogg’s biscuits are produced only in India and there are six flavors
– Chocos, Glucose, Chocolate Cream, Badam, Pista and Cashew.

Kellogg’s tried to bring in new breakfast habits to Indians, but the price of the product still restricts
consumption to the urban consumers and affluent house-holds. Meanwhile Kellogg’s is trying hard to
establish the company’s brand equity in the market. So it is to be seen if Kellogg’s experiments(like
moving into snack food ) to strengthen its brand equity will be fruitful or not.




Kellogg's special K range

        Kellogg's Special K Cinnamon Pecan 12.50oz (354gr) Carton = 12 packs. Carton cube =
        0.0377m3. Carton weight = 5.70kg. Cartons per pallet = 36.
        Kellogg's Special K Red Berries 12.00oz (340gr) Carton = 16 packs. Carton cube =
        0.0519m3. Carton weight = 8.00kg. Cartons per pallet = 24.
        Kellogg's Special K Original 12.00oz (340gr) Carton = 14 packs. Carton cube =
        0.0584m3. Carton weight = 6.70kg. Cartons per pallet = 24.
        Kellogg's Special K Vanilla Almond 14.00oz (397gr) Carton = 12 packs. Carton cube =
        0.040m3. Carton weight = 6.76kg. Cartons per pallet = 36.
        Kellogg's Special K Cranberries 13.50oz (383gr) Carton = 12 packs. Carton cube =
        0.0368m3. Carton weight = 5.81kg. Cartons per pallet = 36.
        Kellogg's Special K Fruits 12.80oz (363gr) Carton = 12 packs. Carton cube = 0.0374m3.
        Carton weight = 6.17kg. Cartons per pallet = 36.
        Kellogg's Special K Original 13.40oz (380gr) Carton = 12 packs. Carton cube = 0.036m3.
        Carton weight = 6.49kg. Cartons per pallet = 36.
        Kellogg's Special K Blueberry 11.40oz (323gr) Carton = 12 packs. Carton cube =
        0.0385m3. Carton weight = 5.51kg. Cartons per pallet = 36.




Steve Jobs and Bill Gates were the ultimate frenemies. Read
about the roots of their relationship in this exclusive excerpt
from Walter Isaacson's new book, Steve Jobs, which hits
bookstores today.




1985: The young and the restless. Gates and Jobs, photographed at Tavern on the Green in New
York City

FORTUNE -- The complex relationship between Bill Gates and Steve Jobs began in the late
1970s, when Microsoft was making most of its money writing software for the Apple II. When
Jobs began developing the original Macintosh in the early 1980s, he wanted Microsoft to create
for it a version of BASIC, an easy-to-use programming language, as well as some application
software, such as word processing, charts, and spreadsheet programs. So he flew up to visit
Gates in his office near Seattle and spun an enticing vision of what the Macintosh would be: a
computer for the masses, with a friendly graphical interface. Gates signed on to do graphical
versions of a new spreadsheet called Excel, a word-processing program called Word, as well as
BASIC.

Gates frequently went down to Cupertino for demonstrations of the Macintosh operating system,
and he was not very impressed. "I remember the first time we went down, Steve had this app
where it was just things bouncing around on the screen," he told me. "That was the only app that
ran." Gates was also put off by Jobs's attitude. "It was kind of a weird seduction visit where
Steve was saying we don't really need you and we're doing this great thing, and it's under the
cover. He's in his Steve Jobs sales mode, but kind of the sales mode that also says, 'I don't need
you, but I might let you be involved.'"

Both men were excited by the prospect that Microsoft would create graphical software for the
Macintosh that would take personal computing into a new realm, and Microsoft dedicated a large
team to the task. "We had more people working on the Mac than he did," Gates said. And even
though Jobs felt that they didn't exhibit much taste, the Microsoft programmers were persistent.
"They came out with applications that were terrible," Jobs recalled, "but they kept at it and they
made them better."
Gates enjoyed his visits to Cupertino, where he got to
watch Jobs interact erratically with his employees and display his obsessions. "Steve was in his
ultimate pied piper mode, proclaiming how the Mac will change the world and overworking
people like mad, with incredible tensions and complex personal relationships." Sometimes Jobs
would begin on a high, then lapse into sharing his fears with Gates. "We'd go down Friday night,
have dinner, and Steve would just be promoting that everything is great. Then the second day,
without fail, he'd be kind of, 'oh shit, is this thing going to sell, oh God, I have to raise the price,
I'm sorry I did that to you, and my team is a bunch of idiots'."

10 ways Steve Jobs changed the world

At the time, Microsoft was producing an operating system, known as DOS, which it licensed to
IBM (IBM) and compatible computers. It was based on an old-fashioned command line interface
that confronted users with surly little prompts such as C:>. As Jobs and his team began to work
closely with Microsoft, they grew worried that it would copy Macintosh's graphical user
interface and make its own version. Andy Hertzfeld, a member of the original Macintosh team,
noticed that his contact at Microsoft was asking too many detailed questions about how the
Macintosh operating system worked. "I told Steve that I suspected that Microsoft was going to
clone the Mac," Hertzfeld recalled.

They were right to worry. Gates believed that graphical interfaces were the future and that
Microsoft (MSFT) had just as much right as Apple (AAPL) did to pursue the desktop metaphor
idea that had, after all, had been originally developed at Xerox PARC (XRX), not at Apple. As
he freely admitted later, "We sort of say, 'hey, we believe in graphics interfaces, we saw the
Xerox Alto, too'."

In their original deal, Jobs had convinced Gates to agree that Microsoft would not create
graphical software for anyone other than Apple until a year after the Macintosh shipped in
January 1983. Unfortunately for Apple, it did not provide for the possibility that the Macintosh
launch would be delayed for a year. So Gates was within his rights when he revealed, in
November 1983, that Microsoft planned to develop a new operating system for IBM PCs --
featuring a graphical interface with windows, icons, and a mouse for point-and-click navigation -
- called Windows.




Jobs was furious. He knew there was little he could do about it, but he lashed out nonetheless.
"Get Gates down here immediately," he ordered Mike Boich, who was Apple's evangelist to
other software companies. Gates came down -- alone and willing to discuss things with Jobs. "He
called me down to get pissed off at me," Gates recalled. "I went down to Cupertino, like a
command performance. I told him, 'we're doing Windows.' I said to him, 'we're betting our
company on graphics interface'."

Their meeting was in Jobs's conference room, where Gates found himself surrounded by ten
Apple employees who were eager to watch their boss assail him. Jobs didn't disappoint his
troops. "You're ripping us off!" he shouted. "I trusted you, and now you're stealing from us!"
Gates just sat there coolly, looking Steve in the eye, before hurling back, in his squeaky voice,
what became a classic zinger. "Well, Steve, I think there's more than one way of looking at it. I
think it's more like we both had this rich neighbor named Xerox and I broke into his house to
steal the TV set and found out that you had already stolen it."

From Steve Jobs by Walter Isaacson Copyright © 2011 by Walter Isaacson. Reprinted by
permission of Simon & Schuster Inc.

More Related Content

Viewers also liked

11 camaro catalog_web
11 camaro catalog_web11 camaro catalog_web
11 camaro catalog_webSoumya Sahoo
 
Hr & finance strategies
Hr & finance strategiesHr & finance strategies
Hr & finance strategiesSoumya Sahoo
 
53319548 desertation
53319548 desertation53319548 desertation
53319548 desertationSoumya Sahoo
 
Blue oceans and other big ideas
Blue oceans and other big ideasBlue oceans and other big ideas
Blue oceans and other big ideasSoumya Sahoo
 
Workers%20 participation%20in%20management%202
Workers%20 participation%20in%20management%202Workers%20 participation%20in%20management%202
Workers%20 participation%20in%20management%202Soumya Sahoo
 
36692902 bharti-airtel-ltd
36692902 bharti-airtel-ltd36692902 bharti-airtel-ltd
36692902 bharti-airtel-ltdSoumya Sahoo
 
57223451 balanced-scorecard-ppts-1
57223451 balanced-scorecard-ppts-157223451 balanced-scorecard-ppts-1
57223451 balanced-scorecard-ppts-1Soumya Sahoo
 
Product and brand management
Product and brand managementProduct and brand management
Product and brand managementSoumya Sahoo
 
46324654 the-merger-of-tata-tetley
46324654 the-merger-of-tata-tetley46324654 the-merger-of-tata-tetley
46324654 the-merger-of-tata-tetleySoumya Sahoo
 
Final riku-project
Final riku-projectFinal riku-project
Final riku-projectSoumya Sahoo
 

Viewers also liked (13)

11 camaro catalog_web
11 camaro catalog_web11 camaro catalog_web
11 camaro catalog_web
 
Hr & finance strategies
Hr & finance strategiesHr & finance strategies
Hr & finance strategies
 
53319548 desertation
53319548 desertation53319548 desertation
53319548 desertation
 
Blue oceans and other big ideas
Blue oceans and other big ideasBlue oceans and other big ideas
Blue oceans and other big ideas
 
Workers%20 participation%20in%20management%202
Workers%20 participation%20in%20management%202Workers%20 participation%20in%20management%202
Workers%20 participation%20in%20management%202
 
36692902 bharti-airtel-ltd
36692902 bharti-airtel-ltd36692902 bharti-airtel-ltd
36692902 bharti-airtel-ltd
 
57223451 balanced-scorecard-ppts-1
57223451 balanced-scorecard-ppts-157223451 balanced-scorecard-ppts-1
57223451 balanced-scorecard-ppts-1
 
Product and brand management
Product and brand managementProduct and brand management
Product and brand management
 
46324654 the-merger-of-tata-tetley
46324654 the-merger-of-tata-tetley46324654 the-merger-of-tata-tetley
46324654 the-merger-of-tata-tetley
 
Final riku-project
Final riku-projectFinal riku-project
Final riku-project
 
Trade unionism
Trade unionismTrade unionism
Trade unionism
 
Ihrm staffing
Ihrm   staffingIhrm   staffing
Ihrm staffing
 
International hrm
International hrmInternational hrm
International hrm
 

Similar to Initially

Angličtina - Maturitní Práce (The Most Important Computer Companies)
Angličtina - Maturitní Práce (The Most Important Computer Companies)Angličtina - Maturitní Práce (The Most Important Computer Companies)
Angličtina - Maturitní Práce (The Most Important Computer Companies)Martin Král
 
Artist feud peer group three
Artist feud peer group threeArtist feud peer group three
Artist feud peer group threerbrown81
 
Biography of Bill Gates
Biography of Bill GatesBiography of Bill Gates
Biography of Bill GatesVijay Goti
 
A Short History of Microsoft
A Short History of MicrosoftA Short History of Microsoft
A Short History of MicrosoftAmbiMauricio
 
Slideshare100710 101009171853-phpapp01
Slideshare100710 101009171853-phpapp01Slideshare100710 101009171853-phpapp01
Slideshare100710 101009171853-phpapp01Sara Arbel, MCC Arbel
 
Comparative Study Of 2 Business Leader
Comparative Study Of 2 Business LeaderComparative Study Of 2 Business Leader
Comparative Study Of 2 Business LeaderRehan Akhtar
 
MS Business the bill gates way
MS Business the bill gates wayMS Business the bill gates way
MS Business the bill gates wayEst
 
11 Profound Influences on Steve Jobs’ Design Philosophy
11 Profound Influences on Steve Jobs’ Design Philosophy11 Profound Influences on Steve Jobs’ Design Philosophy
11 Profound Influences on Steve Jobs’ Design PhilosophyProcessStreet
 
Background infoSteve Paul Jobs was born on February 24, 1955 t.docx
Background infoSteve Paul Jobs was born on February 24, 1955 t.docxBackground infoSteve Paul Jobs was born on February 24, 1955 t.docx
Background infoSteve Paul Jobs was born on February 24, 1955 t.docxwilcockiris
 
Slideshare100710 101009171853-phpapp01
Slideshare100710 101009171853-phpapp01Slideshare100710 101009171853-phpapp01
Slideshare100710 101009171853-phpapp01husky198499
 
Innovation secrets of steve jobs
Innovation secrets of steve jobsInnovation secrets of steve jobs
Innovation secrets of steve jobsSyed Umair Javed
 
Famous perssonalities related to it.
Famous perssonalities related to it.Famous perssonalities related to it.
Famous perssonalities related to it.Saqlain Memon
 

Similar to Initially (20)

Bill gates & stevjobs
Bill gates & stevjobsBill gates & stevjobs
Bill gates & stevjobs
 
Mr. Bill Gates.
Mr. Bill Gates.Mr. Bill Gates.
Mr. Bill Gates.
 
Project on Microsoft
Project on MicrosoftProject on Microsoft
Project on Microsoft
 
Angličtina - Maturitní Práce (The Most Important Computer Companies)
Angličtina - Maturitní Práce (The Most Important Computer Companies)Angličtina - Maturitní Práce (The Most Important Computer Companies)
Angličtina - Maturitní Práce (The Most Important Computer Companies)
 
Bill Gates
Bill GatesBill Gates
Bill Gates
 
Artist feud peer group three
Artist feud peer group threeArtist feud peer group three
Artist feud peer group three
 
Biography of Bill Gates
Biography of Bill GatesBiography of Bill Gates
Biography of Bill Gates
 
A Short History of Microsoft
A Short History of MicrosoftA Short History of Microsoft
A Short History of Microsoft
 
Slideshare100710 101009171853-phpapp01
Slideshare100710 101009171853-phpapp01Slideshare100710 101009171853-phpapp01
Slideshare100710 101009171853-phpapp01
 
Comparative Study Of 2 Business Leader
Comparative Study Of 2 Business LeaderComparative Study Of 2 Business Leader
Comparative Study Of 2 Business Leader
 
MS Business the bill gates way
MS Business the bill gates wayMS Business the bill gates way
MS Business the bill gates way
 
Microsoft
MicrosoftMicrosoft
Microsoft
 
11 Profound Influences on Steve Jobs’ Design Philosophy
11 Profound Influences on Steve Jobs’ Design Philosophy11 Profound Influences on Steve Jobs’ Design Philosophy
11 Profound Influences on Steve Jobs’ Design Philosophy
 
Background infoSteve Paul Jobs was born on February 24, 1955 t.docx
Background infoSteve Paul Jobs was born on February 24, 1955 t.docxBackground infoSteve Paul Jobs was born on February 24, 1955 t.docx
Background infoSteve Paul Jobs was born on February 24, 1955 t.docx
 
Slideshare100710 101009171853-phpapp01
Slideshare100710 101009171853-phpapp01Slideshare100710 101009171853-phpapp01
Slideshare100710 101009171853-phpapp01
 
Innovation secrets of steve jobs
Innovation secrets of steve jobsInnovation secrets of steve jobs
Innovation secrets of steve jobs
 
Innovation Secrets of Steve Jobs
Innovation Secrets of Steve JobsInnovation Secrets of Steve Jobs
Innovation Secrets of Steve Jobs
 
02 Steve jobs
02 Steve jobs02 Steve jobs
02 Steve jobs
 
Famous perssonalities related to it.
Famous perssonalities related to it.Famous perssonalities related to it.
Famous perssonalities related to it.
 
Microsoft
MicrosoftMicrosoft
Microsoft
 

More from Soumya Sahoo

55201287 vodafone-contacts
55201287 vodafone-contacts55201287 vodafone-contacts
55201287 vodafone-contactsSoumya Sahoo
 
53328654 airtel-pro
53328654 airtel-pro53328654 airtel-pro
53328654 airtel-proSoumya Sahoo
 
52172361 airtel-presentation
52172361 airtel-presentation52172361 airtel-presentation
52172361 airtel-presentationSoumya Sahoo
 
51141009 hofer-matrix
51141009 hofer-matrix51141009 hofer-matrix
51141009 hofer-matrixSoumya Sahoo
 
50925919 strategies-of-hul
50925919 strategies-of-hul50925919 strategies-of-hul
50925919 strategies-of-hulSoumya Sahoo
 
48341855 merger-and-acquistion-3
48341855 merger-and-acquistion-348341855 merger-and-acquistion-3
48341855 merger-and-acquistion-3Soumya Sahoo
 
47977333 airtel-presentation1
47977333 airtel-presentation147977333 airtel-presentation1
47977333 airtel-presentation1Soumya Sahoo
 
47547074 reliance-fresh-2
47547074 reliance-fresh-247547074 reliance-fresh-2
47547074 reliance-fresh-2Soumya Sahoo
 
47082503 summer-project-reliance-communication
47082503 summer-project-reliance-communication47082503 summer-project-reliance-communication
47082503 summer-project-reliance-communicationSoumya Sahoo
 
45087468 airtel-final-project-report
45087468 airtel-final-project-report45087468 airtel-final-project-report
45087468 airtel-final-project-reportSoumya Sahoo
 
43745905 fom-bharti-airtel-shivam
43745905 fom-bharti-airtel-shivam43745905 fom-bharti-airtel-shivam
43745905 fom-bharti-airtel-shivamSoumya Sahoo
 
39454982 accounting-standards
39454982 accounting-standards39454982 accounting-standards
39454982 accounting-standardsSoumya Sahoo
 
39117748 introduction-to-intangible-assets
39117748 introduction-to-intangible-assets39117748 introduction-to-intangible-assets
39117748 introduction-to-intangible-assetsSoumya Sahoo
 

More from Soumya Sahoo (20)

Kent grand
Kent grandKent grand
Kent grand
 
Ir ppt-may-11
Ir ppt-may-11Ir ppt-may-11
Ir ppt-may-11
 
Domino effect
Domino effectDomino effect
Domino effect
 
Airtel
AirtelAirtel
Airtel
 
Airtel
AirtelAirtel
Airtel
 
59429994 airtel 2
59429994 airtel 259429994 airtel 2
59429994 airtel 2
 
55201287 vodafone-contacts
55201287 vodafone-contacts55201287 vodafone-contacts
55201287 vodafone-contacts
 
53328654 airtel-pro
53328654 airtel-pro53328654 airtel-pro
53328654 airtel-pro
 
52172361 airtel-presentation
52172361 airtel-presentation52172361 airtel-presentation
52172361 airtel-presentation
 
51141009 hofer-matrix
51141009 hofer-matrix51141009 hofer-matrix
51141009 hofer-matrix
 
50925919 strategies-of-hul
50925919 strategies-of-hul50925919 strategies-of-hul
50925919 strategies-of-hul
 
48341855 merger-and-acquistion-3
48341855 merger-and-acquistion-348341855 merger-and-acquistion-3
48341855 merger-and-acquistion-3
 
47977333 airtel-presentation1
47977333 airtel-presentation147977333 airtel-presentation1
47977333 airtel-presentation1
 
47547074 reliance-fresh-2
47547074 reliance-fresh-247547074 reliance-fresh-2
47547074 reliance-fresh-2
 
47082503 summer-project-reliance-communication
47082503 summer-project-reliance-communication47082503 summer-project-reliance-communication
47082503 summer-project-reliance-communication
 
45087468 airtel-final-project-report
45087468 airtel-final-project-report45087468 airtel-final-project-report
45087468 airtel-final-project-report
 
43745905 fom-bharti-airtel-shivam
43745905 fom-bharti-airtel-shivam43745905 fom-bharti-airtel-shivam
43745905 fom-bharti-airtel-shivam
 
43406026 airtel
43406026 airtel43406026 airtel
43406026 airtel
 
39454982 accounting-standards
39454982 accounting-standards39454982 accounting-standards
39454982 accounting-standards
 
39117748 introduction-to-intangible-assets
39117748 introduction-to-intangible-assets39117748 introduction-to-intangible-assets
39117748 introduction-to-intangible-assets
 

Initially

  • 1. Initially, the sales figures were decent which indicated that the Indians are responding well. However, it soon became apparent that many people had bought Corn Flakes as a one-off, novelty purchase. Another big issue is its price, the product is too expensive for the Indian middle-class. Meanwhile, Kellogg’s didn’t reduce the price and decided to launch other products in India. Indian cereal buyers were introduced to Chocos, Rice Flakes, Wheat Flakes, All Bran, Honey Flakes and few other line extensions where none of them have managed to really succeed in a big scale. Acknowledging its poor performance in India, Kellogg’s decided to sell biscuits as a strategy to establish its brand equity. Kellogg’s biscuits are produced only in India and there are six flavors – Chocos, Glucose, Chocolate Cream, Badam, Pista and Cashew. Kellogg’s tried to bring in new breakfast habits to Indians, but the price of the product still restricts consumption to the urban consumers and affluent house-holds. Meanwhile Kellogg’s is trying hard to establish the company’s brand equity in the market. So it is to be seen if Kellogg’s experiments(like moving into snack food ) to strengthen its brand equity will be fruitful or not. Kellogg's special K range Kellogg's Special K Cinnamon Pecan 12.50oz (354gr) Carton = 12 packs. Carton cube = 0.0377m3. Carton weight = 5.70kg. Cartons per pallet = 36. Kellogg's Special K Red Berries 12.00oz (340gr) Carton = 16 packs. Carton cube = 0.0519m3. Carton weight = 8.00kg. Cartons per pallet = 24. Kellogg's Special K Original 12.00oz (340gr) Carton = 14 packs. Carton cube = 0.0584m3. Carton weight = 6.70kg. Cartons per pallet = 24. Kellogg's Special K Vanilla Almond 14.00oz (397gr) Carton = 12 packs. Carton cube = 0.040m3. Carton weight = 6.76kg. Cartons per pallet = 36. Kellogg's Special K Cranberries 13.50oz (383gr) Carton = 12 packs. Carton cube = 0.0368m3. Carton weight = 5.81kg. Cartons per pallet = 36. Kellogg's Special K Fruits 12.80oz (363gr) Carton = 12 packs. Carton cube = 0.0374m3. Carton weight = 6.17kg. Cartons per pallet = 36. Kellogg's Special K Original 13.40oz (380gr) Carton = 12 packs. Carton cube = 0.036m3. Carton weight = 6.49kg. Cartons per pallet = 36. Kellogg's Special K Blueberry 11.40oz (323gr) Carton = 12 packs. Carton cube = 0.0385m3. Carton weight = 5.51kg. Cartons per pallet = 36. Steve Jobs and Bill Gates were the ultimate frenemies. Read about the roots of their relationship in this exclusive excerpt
  • 2. from Walter Isaacson's new book, Steve Jobs, which hits bookstores today. 1985: The young and the restless. Gates and Jobs, photographed at Tavern on the Green in New York City FORTUNE -- The complex relationship between Bill Gates and Steve Jobs began in the late 1970s, when Microsoft was making most of its money writing software for the Apple II. When Jobs began developing the original Macintosh in the early 1980s, he wanted Microsoft to create for it a version of BASIC, an easy-to-use programming language, as well as some application software, such as word processing, charts, and spreadsheet programs. So he flew up to visit Gates in his office near Seattle and spun an enticing vision of what the Macintosh would be: a computer for the masses, with a friendly graphical interface. Gates signed on to do graphical versions of a new spreadsheet called Excel, a word-processing program called Word, as well as BASIC. Gates frequently went down to Cupertino for demonstrations of the Macintosh operating system, and he was not very impressed. "I remember the first time we went down, Steve had this app where it was just things bouncing around on the screen," he told me. "That was the only app that ran." Gates was also put off by Jobs's attitude. "It was kind of a weird seduction visit where Steve was saying we don't really need you and we're doing this great thing, and it's under the cover. He's in his Steve Jobs sales mode, but kind of the sales mode that also says, 'I don't need you, but I might let you be involved.'" Both men were excited by the prospect that Microsoft would create graphical software for the Macintosh that would take personal computing into a new realm, and Microsoft dedicated a large team to the task. "We had more people working on the Mac than he did," Gates said. And even though Jobs felt that they didn't exhibit much taste, the Microsoft programmers were persistent. "They came out with applications that were terrible," Jobs recalled, "but they kept at it and they made them better."
  • 3. Gates enjoyed his visits to Cupertino, where he got to watch Jobs interact erratically with his employees and display his obsessions. "Steve was in his ultimate pied piper mode, proclaiming how the Mac will change the world and overworking people like mad, with incredible tensions and complex personal relationships." Sometimes Jobs would begin on a high, then lapse into sharing his fears with Gates. "We'd go down Friday night, have dinner, and Steve would just be promoting that everything is great. Then the second day, without fail, he'd be kind of, 'oh shit, is this thing going to sell, oh God, I have to raise the price, I'm sorry I did that to you, and my team is a bunch of idiots'." 10 ways Steve Jobs changed the world At the time, Microsoft was producing an operating system, known as DOS, which it licensed to IBM (IBM) and compatible computers. It was based on an old-fashioned command line interface that confronted users with surly little prompts such as C:>. As Jobs and his team began to work closely with Microsoft, they grew worried that it would copy Macintosh's graphical user interface and make its own version. Andy Hertzfeld, a member of the original Macintosh team, noticed that his contact at Microsoft was asking too many detailed questions about how the Macintosh operating system worked. "I told Steve that I suspected that Microsoft was going to clone the Mac," Hertzfeld recalled. They were right to worry. Gates believed that graphical interfaces were the future and that Microsoft (MSFT) had just as much right as Apple (AAPL) did to pursue the desktop metaphor idea that had, after all, had been originally developed at Xerox PARC (XRX), not at Apple. As he freely admitted later, "We sort of say, 'hey, we believe in graphics interfaces, we saw the Xerox Alto, too'." In their original deal, Jobs had convinced Gates to agree that Microsoft would not create graphical software for anyone other than Apple until a year after the Macintosh shipped in January 1983. Unfortunately for Apple, it did not provide for the possibility that the Macintosh launch would be delayed for a year. So Gates was within his rights when he revealed, in
  • 4. November 1983, that Microsoft planned to develop a new operating system for IBM PCs -- featuring a graphical interface with windows, icons, and a mouse for point-and-click navigation - - called Windows. Jobs was furious. He knew there was little he could do about it, but he lashed out nonetheless. "Get Gates down here immediately," he ordered Mike Boich, who was Apple's evangelist to other software companies. Gates came down -- alone and willing to discuss things with Jobs. "He called me down to get pissed off at me," Gates recalled. "I went down to Cupertino, like a command performance. I told him, 'we're doing Windows.' I said to him, 'we're betting our company on graphics interface'." Their meeting was in Jobs's conference room, where Gates found himself surrounded by ten Apple employees who were eager to watch their boss assail him. Jobs didn't disappoint his troops. "You're ripping us off!" he shouted. "I trusted you, and now you're stealing from us!" Gates just sat there coolly, looking Steve in the eye, before hurling back, in his squeaky voice, what became a classic zinger. "Well, Steve, I think there's more than one way of looking at it. I think it's more like we both had this rich neighbor named Xerox and I broke into his house to steal the TV set and found out that you had already stolen it." From Steve Jobs by Walter Isaacson Copyright © 2011 by Walter Isaacson. Reprinted by permission of Simon & Schuster Inc.