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How to go mobile!
in 10 easy steps.!
        !
      from!
Mobile Site!

What are      Mobile App!
your
              Mobile Search!
options?!     !
              Email & Text Message !
              !


    1!   Choose your
         approach(es).!
Of US mobile users in December 2011*,!
            !
What do
            ­  47.60% used mobile apps!
your        ­  47.50% used mobile browsers!
customers   !
use?!       If itʼs neck and neck…!
                  …you must accommodate both.!



    2!   Consider your
         audience.!
                                        *comScore 2012!
Approach! Benefits!                              Drawbacks!
            Site!     ­    Relatively simple!              ­    May require new content and/or
                      ­    Leverage existing site!               coding!
                      ­    Works on many devices!          ­    Can limit functionality!

What do     App!
                      ­ 


                      ­ 
                            Searchable on web!

                            Sophisticated functionality!    ­    Can be complex and expensive
                      ­    Possible revenue!                     to develop own app!

your                  ­    Customers already use apps!     ­    Users must download and open
                                                                  apps!



customers   Search!   ­ 
                      ­ 
                            Leverage existing site!
                            Get found at decisive moment,
                            when user is ready to buy!
                                                            ­ 


                                                            ­ 
                                                                  Users may find and defect to
                                                                  competitors!
                                                                  Most useful for local!

need?!      Email &   ­    Leverage existing email
                                                            ­ 



                                                            ­ 
                                                                  Need mobile site for searchers to
                                                                  visit!
                                                                  May need supporting mobile site!
            Text!           program w/ mobile mods!         ­    Text requires opt-in!
                      ­    Simple with many tools!




    3!   Consider the
         benefits.!
You donʼt have to build your own app—find out
                what mobile-ready social media your customers
                use and engage there. Options include:!
                !     Facebook: create a page, get likes with offers/
                !
                       giveaways/contests, share news and updates!
                !      Foursquare: create check-in/mayor deals!
How can you     !
                !
                       Twitter: have a hashtag; tweet news and deals;
                       host or participate in relevant industry chats!
create the
                !
                !



right code      Create targeted mobile promos that are
                concise, compelling, and can be quickly
and content?!   completed on any mobile device.!



     4!    Consider your
           strengths.!
­    81% of users prefer mobile sites to apps
                     for pricing research !
               ­    79% prefer mobile sites for reviews !
               ­    63% prefer mobile sites for purchasing!
               ­    Promotions shared through other channels
Mobile sites         often need mobile optimized landing
                     pages (social media can also be used)!
make good      ­    Mobile sites are simple & flexible; you can
sense.!              drive traffic to them from many sources!




     5!   (Re)consider a
          mobile site.!
                                                     Adobe 2012!
Do!                  Donʼt !
                 ­  Concise content! ­  Overcomplicate

                 ­  Clear CTAs!          things!
                 ­  Large images     ­  Fix widths!

                     and buttons!     ­  Lock info in PDF
Keep in mind                              downloads!
                 ­  Single column!
that mobile
                 ­  Register on LBS! ­  Require complex
is different.!                            form completion!



      6!    Consider mobile
                     !

            dos and donʼts.!
Try a mobile site or app builder
             such as SnapHop, Weebly,
             WordPress Mobile, Mobify,
             Wirenode, Mippin Mobilizer, Onbile,
             MoFuse, and others.!
             !
Use tools    Talk to your development team or
& talent.!   technical staff to determine the best
             approach to build-it-yourself.!



    7!   Build a
         prototype.!
Test on iPhone, Android,
                  Blackberry, tablet, and
                  other major devices.!
                  !
                  List and fix problems and
                  inconsistencies.!
Ensure
cross-device      Social media promos are easy
                  ways to leverage platforms that are
functionality.!   already very mobile friendly.!



      8!     Test internally…
             and test again.!
Send out mobile optimized
Promote        emails with coupons that
               can be redeemed on
mobile         mobile.!
offers with    !
               Post social media updates
email and      and contests that users
               can respond to and re-
social.!       share on mobile.!



     9!   Test with
          customers.!
Youʼre not done after the first trial!!
              !
              See what users do & respond to it.!
              !
Analyze       Mobile is constantly growing and
results and   changing. You should too.!
iterate.!


    10!   Keep on
          improving.!
10 easy steps.!

Are you ready to begin?!
              	
  
      Jump right in with!




      http://www.snaphop.com	
  

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How to Go Mobile in 10 Easy Steps

  • 1. How to go mobile! in 10 easy steps.! ! from!
  • 2. Mobile Site! What are Mobile App! your Mobile Search! options?! ! Email & Text Message ! ! 1! Choose your approach(es).!
  • 3. Of US mobile users in December 2011*,! ! What do ­  47.60% used mobile apps! your ­  47.50% used mobile browsers! customers ! use?! If itʼs neck and neck…! …you must accommodate both.! 2! Consider your audience.! *comScore 2012!
  • 4. Approach! Benefits! Drawbacks! Site! ­  Relatively simple! ­  May require new content and/or ­  Leverage existing site! coding! ­  Works on many devices! ­  Can limit functionality! What do App! ­  ­  Searchable on web! Sophisticated functionality! ­  Can be complex and expensive ­  Possible revenue! to develop own app! your ­  Customers already use apps! ­  Users must download and open apps! customers Search! ­  ­  Leverage existing site! Get found at decisive moment, when user is ready to buy! ­  ­  Users may find and defect to competitors! Most useful for local! need?! Email & ­  Leverage existing email ­  ­  Need mobile site for searchers to visit! May need supporting mobile site! Text! program w/ mobile mods! ­  Text requires opt-in! ­  Simple with many tools! 3! Consider the benefits.!
  • 5. You donʼt have to build your own app—find out what mobile-ready social media your customers use and engage there. Options include:! ! Facebook: create a page, get likes with offers/ ! giveaways/contests, share news and updates! ! Foursquare: create check-in/mayor deals! How can you ! ! Twitter: have a hashtag; tweet news and deals; host or participate in relevant industry chats! create the ! ! right code Create targeted mobile promos that are concise, compelling, and can be quickly and content?! completed on any mobile device.! 4! Consider your strengths.!
  • 6. ­  81% of users prefer mobile sites to apps for pricing research ! ­  79% prefer mobile sites for reviews ! ­  63% prefer mobile sites for purchasing! ­  Promotions shared through other channels Mobile sites often need mobile optimized landing pages (social media can also be used)! make good ­  Mobile sites are simple & flexible; you can sense.! drive traffic to them from many sources! 5! (Re)consider a mobile site.! Adobe 2012!
  • 7. Do! Donʼt ! ­  Concise content! ­  Overcomplicate ­  Clear CTAs! things! ­  Large images ­  Fix widths! and buttons! ­  Lock info in PDF Keep in mind downloads! ­  Single column! that mobile ­  Register on LBS! ­  Require complex is different.! form completion! 6! Consider mobile ! dos and donʼts.!
  • 8. Try a mobile site or app builder such as SnapHop, Weebly, WordPress Mobile, Mobify, Wirenode, Mippin Mobilizer, Onbile, MoFuse, and others.! ! Use tools Talk to your development team or & talent.! technical staff to determine the best approach to build-it-yourself.! 7! Build a prototype.!
  • 9. Test on iPhone, Android, Blackberry, tablet, and other major devices.! ! List and fix problems and inconsistencies.! Ensure cross-device Social media promos are easy ways to leverage platforms that are functionality.! already very mobile friendly.! 8! Test internally… and test again.!
  • 10. Send out mobile optimized Promote emails with coupons that can be redeemed on mobile mobile.! offers with ! Post social media updates email and and contests that users can respond to and re- social.! share on mobile.! 9! Test with customers.!
  • 11. Youʼre not done after the first trial!! ! See what users do & respond to it.! ! Analyze Mobile is constantly growing and results and changing. You should too.! iterate.! 10! Keep on improving.!
  • 12. 10 easy steps.! Are you ready to begin?!   Jump right in with! http://www.snaphop.com