These slides compliment the webinar: Employee Engagement and Neuroscience presented by Lindsay Hanson from Head, Heart and Brain. If you would like to hear a full recording of the webinar then please join our LinkedIn Webinar Group http://linkd.in/1acZPdh for direct access for the link. Alternatively email marketing@shorebird-rpo.com and we will be happy to email you the link. This was a very interesting and thought provoking webinar with lots of content, studies and practical tips surrounding neuroscience and engaging your employees

1. Complimentary Webinar Slides:
Employee Engagement and
Neuroscience
7th May 2014
By
Lindsay Hanson
Head, Heart + Brain
#SBWChat

2. A little bird told me….
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3. Employee Engagement –
What can we learn from neuroscience?
Lindsay Hanson, Head Heart + Brain

4. The Neuroscience of Leadership
Head Heart + Brain
Employee Engagement and Neuroscience

5. What I am going to cover
Employee Engagement and Neuroscience
 What we mean by engagement and why it matters
 What are the drivers of engagement?
 Three neuroscience principles
 A brain-savvy charter for leaders

6. “Employee engagement is a heightened emotional connection felt by
the employee for the organisation which drives more discretionary effort”
What do we mean by employee engagement?
Employee Engagement and Neuroscience

7. Why does engagement matter?
Employee Engagement and Neuroscience

8. It matters!
Employee Engagement and Neuroscience
Stock Market Performance and Shareholder
returns
High engagement (65% or more) equals
outperformance of the stock market index and
higher shareholder returns of 22%. Companies
with low engagement (45% or less) had
shareholder returns 28% lower than the average.
Individual performance
On an individual level, highly engaged
employees overall performance scores were
20 percentile points higher than those of
employee with average levels of engagement.
The Corporate Leadership Council
Individual performance
Sales in an insurance sales office
demonstrated that those who were highly
engaged outperformed the disengaged by
28%. Bates
Customer Service
Companies with high employee engagement
scores had a corresponding level of customer
loyalty (repeat purchases, recommendation to
friends etc.) at twice the level of companies
with average employee engagement levels.
Pont

9. What drives engagement?
Employee Engagement and Neuroscience
• Trust and integrity
• Nature of the job
• Line of sight
• Take pride
• Pride in company
• Relationship with team members
• Learning and growth
• Relationship with line manager

10. Three principles:
 Threat and reward
 We are social beings not economic
 Form in-groups and out-groups
So what can we learn from neuroscience?
Employee Engagement and Neuroscience

11. The Neuroscience of Leadership
Threat and reward
Employee Engagement and Neuroscience

12. The Neuroscience of Leadership
Social connection
Employee Engagement and Neuroscience

13. In-group Out-group
Employee Engagement and Neuroscience

14. Brain-savvy leaders
- a charter
Employee Engagement and Neuroscience
So what do brain-savvy leaders do:
 Their leadership style contributes to a sense of reward rather than a sense of threat
 Communicates a clear vision to give people certainty
 They ask “how do you think that went?” Rather than giving them direct feedback
 Clearly articulate the goal and let them work out how they get there
 Builds engagement through asking question
 Treats team fairly and consistently
 Focus on building deep relationships with direct reports
 Asks how employees are feeling not just what they think
 Focus on relationships between team members
 Look to create harmony and shared pride in work
 Look to break down barriers/silos across the team
 Know how to build bonds across these divisions
44% of managers believe they excel at people
management.
Based on an assessment by their reports and peers,
only 14% actually do.

15. Brain-savvy HR – an evidence base
Employee Engagement and Neuroscience
www.headheartbrain.com
E lindsayhanson@hhab.co.uk
M 07786 070235
T @headheartbrain

16. The Neuroscience of Leadership
Any questions?
Employee Engagement and Neuroscience

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and recordings http://linkd.in/1acZPdh
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Thank you
0113 322 7240 sales@shorebird-rpo.com www. shorebird-rpo.com

18. Next weeks Webinar:
Recruitment Agency Terms of Business:
Where do Employers Stand?
14th May 2014
By
Hugh Middlemass
Winston Solicitors LLP
Click here to register