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Shipley Limited
  Overview




         Steve Sawyer
   Director Sales Consulting
        Shipley Limited
Worldwide Presence




Employing over 400 consultants in USA, UK, Denmark, Australia, India,
          Germany, Korea, Spain, Holland, UAE & Canada


                        © Shipley Ltd   November 09                     2
Offering a Full Range of Services




   Sales & Bid Training                     Skills Transfer Coaching & Live Bid Support




Professional Accreditation                   Benchmarking & Capability Improvement




                             © Shipley Ltd 2009                                           3
What is Solution Selling®

Solution Selling®:
S l ti S lli ® A methodology th t h evolved i t well d fi d sales process.
                   th d l    that has  l d into   ll defined, l

Sales process:
A documented set of repeatable interrelated sales activities from market awareness through the
selling activities to servicing the customer that can be communicated to anyone in the company.
Each activity can be measured for throughput and efficiency. Each activity has an owner who
                                                      efficiency
executes the activity. The result of each activity has a standard deliverable that is checked for quality
and consistency. Each deliverable can be assessed so that improvements can be made.

Sales process components:

      Philosophy - An on-going desire and commitment to a corporate and / or department wide
    responsibility for the selling effort.

     Map / Model - A series of defined, predictable, repeatable, and measurable steps that leads to
    a successful conclusion.
             f l     l i

      Job aids and methods - Assistance in the facilitation of doing the right thing in the right way at
    the right time.

     Management system - Direction and reinforcement of the corporate and / or department wide
    commitment to selling.

    •Implementation - The act and continual dedication of bringing the above components together
    as the backbone of the intended sales culture.
Solution Selling® Benefits
  How does it help Sellers?
  Improve sales efficiency and effectiveness by

       Increased order values
       Shorter sales cycles
       Increased levels of integration with customers
       Better management of customer expectations


  How does it help Sales Managers?
  Improve sales management effectiveness by

       Defining sales activities that are measurable
       Pipeline management
       Management by exception


  How does it help Executives?
  Improve business management by

       More accurate forecasting
       Higher customer satisfaction
       Common language to
          - Talk with sellers about opportunities
          - Talk with managers about sellers skills
          - Talk with customers about their business
Sales Process Implementation Methodology
The Value Shipley Brings




                        Understanding of best practices



                 25 years design and delivery experience



                              Proven workshop modules



                                  Accredited trainers
                                  A    dit d t i




              © Shipley Ltd     November 09                7

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Shipley Ss Overview 10 2009

  • 1. Shipley Limited Overview Steve Sawyer Director Sales Consulting Shipley Limited
  • 2. Worldwide Presence Employing over 400 consultants in USA, UK, Denmark, Australia, India, Germany, Korea, Spain, Holland, UAE & Canada © Shipley Ltd November 09 2
  • 3. Offering a Full Range of Services Sales & Bid Training Skills Transfer Coaching & Live Bid Support Professional Accreditation Benchmarking & Capability Improvement © Shipley Ltd 2009 3
  • 4. What is Solution Selling® Solution Selling®: S l ti S lli ® A methodology th t h evolved i t well d fi d sales process. th d l that has l d into ll defined, l Sales process: A documented set of repeatable interrelated sales activities from market awareness through the selling activities to servicing the customer that can be communicated to anyone in the company. Each activity can be measured for throughput and efficiency. Each activity has an owner who efficiency executes the activity. The result of each activity has a standard deliverable that is checked for quality and consistency. Each deliverable can be assessed so that improvements can be made. Sales process components: Philosophy - An on-going desire and commitment to a corporate and / or department wide responsibility for the selling effort. Map / Model - A series of defined, predictable, repeatable, and measurable steps that leads to a successful conclusion. f l l i Job aids and methods - Assistance in the facilitation of doing the right thing in the right way at the right time. Management system - Direction and reinforcement of the corporate and / or department wide commitment to selling. •Implementation - The act and continual dedication of bringing the above components together as the backbone of the intended sales culture.
  • 5. Solution Selling® Benefits How does it help Sellers? Improve sales efficiency and effectiveness by Increased order values Shorter sales cycles Increased levels of integration with customers Better management of customer expectations How does it help Sales Managers? Improve sales management effectiveness by Defining sales activities that are measurable Pipeline management Management by exception How does it help Executives? Improve business management by More accurate forecasting Higher customer satisfaction Common language to - Talk with sellers about opportunities - Talk with managers about sellers skills - Talk with customers about their business
  • 7. The Value Shipley Brings Understanding of best practices 25 years design and delivery experience Proven workshop modules Accredited trainers A dit d t i © Shipley Ltd November 09 7