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YOUR GUIDE
    TO DEALER ACCOUNTING &
KEY PERFORMANCE INDICATORS
                   DAKPI V2/12
SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS




                                        ONE
                                        PURPOSE OF THIS GUIDE
                                        The primary purpose of the guide is to serve as a reference source for best practice and principles that should be applied
                                        to record motor dealer transactions and analyse and interpret dealer financial performance.

                                        It is aimed at filling a knowledge and skills gap.

                                        A holistic approach has been applied in developing and structuring the guide so that users can access know-how and obtain
                                        an understanding of a number of related accounting and financial management responsibilities which have been embedded in
                                        VirtualBook®.


    CONTENTS                            The guide is divided into two sections and covers the following topics:

                                        Dealer accounting, which includes:                              Key Performance Indicators, which includes:
                                        •	Purpose, stakeholders, managing meetings, internal controls   • Purpose, stakeholders, managing meetings, internal controls
                                        • Management reports for dealers                                •	Interpreting, DuPont Cascade, Sewells MRA, classes of ratios
    PURPOSE OF THIS GUIDE        P3     •	Accounting principals                                           i.e. solvency, liquidity, profitability
                                        •	Dealership Chart of Accounts                                  •	Guidelines for interpreting trends, presenting data and graphs
    TARGET AUDIENCE              P4     •	Accounting for new, used, service, parts, F&I, driveway,      •	Dealership analysis and interpretation
                                          administration, key expenses types, balance sheet             •	Analysis and interpretation for new, used, service, parts,
    ACCOUNTING GUIDE             P5                                                                       productivity

    KEY PERFORMANCE INDICATORS   P8
    ORDERING DETAILS             P9
    SUMMARY OF CONTENT           P 10
                                                                                                                 Virtualbook® is an easy to use book-like electronic
                                                                                                                 format that is installed on a computer. Once
                                                                                                                 registered online VirtualBook® can be updated.




2                                                                                                                                                                      3
SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS




    TWO                                                                                                                                       THREE
    TARGET AUDIENCE                                                                                                                           ACCOUNTING GUIDE
    The content of the guide is specialist in nature as it focuses exclusively on accounting for dealer business transactions                 Aspects of two of the main features of the accounting section are illustrated.
    and the analysis and interpretation of dealership business performance.
                                                                                                                                              Management report for dealerships
    The target audience will be employees of dealerships or manufacturers who wish to question or check or verify the accounting for          This section covers all departments in the dealership and provides a listing of the minimum number of reports that should be
    or analysis and interpretation of an aspect of dealer operations.                                                                         available for the dealer principal and each department manager to manage their areas of responsibility.

    Sewells acknowledge the possibility that a better accounting practice or key performance interpretation may exist. In view of this, the
    guide also provides an email link - accountingkpiguide@sewellsgroup.com - that allows for correspondence on the content to be
    exchanged and for suggestions for future content updates.




                                                                                                                                               A generic example of each report is provided, its purpose and
                                                                                                                                               use are explained and the frequency of review by the user is
                                                                                                                                               also indicated. A link is provided which permits the user to
                                                                                                                                               navigate directly to the report.

                                                The valuation report in section 4.1.1
                                                       below illustrated this section.


4                                                                                                                                                                                                                                                                            5
SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS




    THREE                                                                                                                            THREE
    ACCOUNTING GUIDE CONT.                                                                                                           ACCOUNTING GUIDE CONT.
    Dealership accounting for new, used, service, parts, F&I, driveway, administration, key expense types, balance sheet, share      One of the big challenges facing trainee accountants in the twenty first century is that they only get experience working with
    capital. All efforts have been made to include the generic core transactions, from the alpha to the omega of business activity   sophisticated dealer management systems where a single transaction can initiate a series of linked transactions and sight is lost
    of each department.                                                                                                              of the resulting debits and credits underlying the initiating transaction. Hence the approach to show the debits and credits in
                                                                                                                                     a series of journals matched with the postings to the general ledger.




                                                                                                                                      Sewells will be the first to acknowledge that accounting practices and policies will vary across the world and even within
                                                                                                                                      a single country. The illustrations and practices reflected in the guide are based on experience from a number of dealer
                                                                                                                                      accountants, financial managers and financial directors and serve to illustrate the key principal involved.

                                                                                                                                      Each core transaction is illustrated with a set of journals and classic “T” accounts to illustrate the double entry accounting
                                                                                                                                      and posting in the general ledger.




6                                                                                                                                                                                                                                                                        7
SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS




    FOUR                                                                                                                                    FIVE
    KEY PERFORMANCE INDICATORS
                                                                                                                                            ORDERING DETAILS
    Analysis and interpretation
    The Sewells approach to diagnosing dealer performance has its origins in the DuPont Cascade, which allows for the performance           Ordering Details
    of a business to be split between operational efficiency, the measurement of profitability and asset utilisation, the extent to which   The guide is available in two formats:
    operational assets are used to generate sales. These two performance measures combined give the return on operational assets.           A CD which we ship to you or a downloadable version from the internet.

    The guide focuses on the DuPont Cascade analysis but includes a review and explanation of all classes of ratios to ensure that a        To order a copy, please contact your local Sewells Group office.
    holistic appraisal of the business can be undertaken.                                                                                   Details can be found at www.sewellsgroup.com




    The purpose and interpretation of each ratio is provided. The ratio formula is provided as is a practical illustration which in some
    instances is in the form of a popup.

    Presenting financial results
    There are some best practice guidelines for arranging and trending data to get a meaningful interpretation. A section has been
    added which illustrates these guidelines.


8                                                                                                                                                                                                                                                      9
SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS




     SIX
     SUMMARY OF CONTENT
     ACCOUNTING GUIDE CONTENTS                            DEALERSHIP CHART OF ACCOUNTS                KPI GUIDE CONTENTS                                     • Profit before tax % sales
     • Introduction                                         • Activity based accounting             • Interpreting financial performance                     • Total expenses % total gross
     • Purpose                                              • Statistical information and its use     • DuPont cascade                                       • Inventory days
       • Quality of dealer accounting                       • Typical income statement                • Sewells© MRA model                                   • Debtor days
       • A communication tool                               • Key productivity input data             • Classes of ratios                                    • Inventory aging analysis
       • How to manage meetings                           • Accounting for new vehicles               • Risk                                                 • Returns on gross assets
     • Internal controls                                  • Accounting for used vehicles              • Profitability                                        • Productivity ( gross / heads)
       • Establishing internal controls                   • Accounting for service                    • Growth                                               • Units sold
       • Recruiting                                       • Accounting for parts                      • Interpreting trends                                  • Units serviced
       • Job descriptions                                 • Accounting for F &I                       • Holistic approach                                    • Work bay utilisation
       • Authority levels                                 • Accounting for driveway                   • Data presentation best practice                      • Hour worked, clocked, available
       • Separation of duties                             • Accounting for admin                      • Dealership analysis                                  • Hour per repair order
       • Pre – authorization processes                    • Accounting for expense types              • ROAA %                                               • Productivity/efficiency/effectiveness
     • Management reports for dealerships                   • Classification of expenses              • Gearing
       • Dealer principal reports                           • Payroll                                 • Debt Equity
       • New vehicle manager reports                        • Interest and finance costs            • Generic set of ratios applied to the dealership and
       • Used vehicle manager reports                       • Rent                                    all departments
       • Service manager reports                          • Balance Sheet accounting                  • Units sold per sales person
       • Parts manager reports                              • Basic accounting equation               • First gross
       • F&I manager reports                                • Share capital                           • Accessory Gross
       • Financial manager reports                          • Fixed assets                            • Total gross profit % sales
       • Stock controller reports                                                                     • Variable expenses % total gross profit
       • Debtor clerk reports                                                                         • Semi variable expenses % total gross profit
     • Creditor clerk reports Accounting best practices                                               • Fixed expenses % total gross profit
       • Accounting principals


10                                                                                                                                                                                                      11
in
                                                                 sewellsgroup.com




                                               AUSTRALIA - NEW ZEALAND - SOUTH AFRICA
                                                 THAILAND - INDONESIA - CHINA - INDIA


                                                            info@sewellsgroup.com



                                                                   © 2012 Sewells Group
12   Disclaimer: The information in this brochure is correct at the time of production. Sewells reserves the right to make changes at its sole discretion.

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Dealer Accounting & Key Performance Indicators

  • 1. YOUR GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS DAKPI V2/12
  • 2. SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS ONE PURPOSE OF THIS GUIDE The primary purpose of the guide is to serve as a reference source for best practice and principles that should be applied to record motor dealer transactions and analyse and interpret dealer financial performance. It is aimed at filling a knowledge and skills gap. A holistic approach has been applied in developing and structuring the guide so that users can access know-how and obtain an understanding of a number of related accounting and financial management responsibilities which have been embedded in VirtualBook®. CONTENTS The guide is divided into two sections and covers the following topics: Dealer accounting, which includes: Key Performance Indicators, which includes: • Purpose, stakeholders, managing meetings, internal controls • Purpose, stakeholders, managing meetings, internal controls • Management reports for dealers • Interpreting, DuPont Cascade, Sewells MRA, classes of ratios PURPOSE OF THIS GUIDE P3 • Accounting principals i.e. solvency, liquidity, profitability • Dealership Chart of Accounts • Guidelines for interpreting trends, presenting data and graphs TARGET AUDIENCE P4 • Accounting for new, used, service, parts, F&I, driveway, • Dealership analysis and interpretation administration, key expenses types, balance sheet • Analysis and interpretation for new, used, service, parts, ACCOUNTING GUIDE P5 productivity KEY PERFORMANCE INDICATORS P8 ORDERING DETAILS P9 SUMMARY OF CONTENT P 10 Virtualbook® is an easy to use book-like electronic format that is installed on a computer. Once registered online VirtualBook® can be updated. 2 3
  • 3. SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS TWO THREE TARGET AUDIENCE ACCOUNTING GUIDE The content of the guide is specialist in nature as it focuses exclusively on accounting for dealer business transactions Aspects of two of the main features of the accounting section are illustrated. and the analysis and interpretation of dealership business performance. Management report for dealerships The target audience will be employees of dealerships or manufacturers who wish to question or check or verify the accounting for This section covers all departments in the dealership and provides a listing of the minimum number of reports that should be or analysis and interpretation of an aspect of dealer operations. available for the dealer principal and each department manager to manage their areas of responsibility. Sewells acknowledge the possibility that a better accounting practice or key performance interpretation may exist. In view of this, the guide also provides an email link - accountingkpiguide@sewellsgroup.com - that allows for correspondence on the content to be exchanged and for suggestions for future content updates. A generic example of each report is provided, its purpose and use are explained and the frequency of review by the user is also indicated. A link is provided which permits the user to navigate directly to the report. The valuation report in section 4.1.1 below illustrated this section. 4 5
  • 4. SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS THREE THREE ACCOUNTING GUIDE CONT. ACCOUNTING GUIDE CONT. Dealership accounting for new, used, service, parts, F&I, driveway, administration, key expense types, balance sheet, share One of the big challenges facing trainee accountants in the twenty first century is that they only get experience working with capital. All efforts have been made to include the generic core transactions, from the alpha to the omega of business activity sophisticated dealer management systems where a single transaction can initiate a series of linked transactions and sight is lost of each department. of the resulting debits and credits underlying the initiating transaction. Hence the approach to show the debits and credits in a series of journals matched with the postings to the general ledger. Sewells will be the first to acknowledge that accounting practices and policies will vary across the world and even within a single country. The illustrations and practices reflected in the guide are based on experience from a number of dealer accountants, financial managers and financial directors and serve to illustrate the key principal involved. Each core transaction is illustrated with a set of journals and classic “T” accounts to illustrate the double entry accounting and posting in the general ledger. 6 7
  • 5. SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS FOUR FIVE KEY PERFORMANCE INDICATORS ORDERING DETAILS Analysis and interpretation The Sewells approach to diagnosing dealer performance has its origins in the DuPont Cascade, which allows for the performance Ordering Details of a business to be split between operational efficiency, the measurement of profitability and asset utilisation, the extent to which The guide is available in two formats: operational assets are used to generate sales. These two performance measures combined give the return on operational assets. A CD which we ship to you or a downloadable version from the internet. The guide focuses on the DuPont Cascade analysis but includes a review and explanation of all classes of ratios to ensure that a To order a copy, please contact your local Sewells Group office. holistic appraisal of the business can be undertaken. Details can be found at www.sewellsgroup.com The purpose and interpretation of each ratio is provided. The ratio formula is provided as is a practical illustration which in some instances is in the form of a popup. Presenting financial results There are some best practice guidelines for arranging and trending data to get a meaningful interpretation. A section has been added which illustrates these guidelines. 8 9
  • 6. SEWELLS GROUP GUIDE TO DEALER ACCOUNTING & KEY PERFORMANCE INDICATORS SIX SUMMARY OF CONTENT ACCOUNTING GUIDE CONTENTS DEALERSHIP CHART OF ACCOUNTS KPI GUIDE CONTENTS • Profit before tax % sales • Introduction • Activity based accounting • Interpreting financial performance • Total expenses % total gross • Purpose • Statistical information and its use • DuPont cascade • Inventory days • Quality of dealer accounting • Typical income statement • Sewells© MRA model • Debtor days • A communication tool • Key productivity input data • Classes of ratios • Inventory aging analysis • How to manage meetings • Accounting for new vehicles • Risk • Returns on gross assets • Internal controls • Accounting for used vehicles • Profitability • Productivity ( gross / heads) • Establishing internal controls • Accounting for service • Growth • Units sold • Recruiting • Accounting for parts • Interpreting trends • Units serviced • Job descriptions • Accounting for F &I • Holistic approach • Work bay utilisation • Authority levels • Accounting for driveway • Data presentation best practice • Hour worked, clocked, available • Separation of duties • Accounting for admin • Dealership analysis • Hour per repair order • Pre – authorization processes • Accounting for expense types • ROAA % • Productivity/efficiency/effectiveness • Management reports for dealerships • Classification of expenses • Gearing • Dealer principal reports • Payroll • Debt Equity • New vehicle manager reports • Interest and finance costs • Generic set of ratios applied to the dealership and • Used vehicle manager reports • Rent all departments • Service manager reports • Balance Sheet accounting • Units sold per sales person • Parts manager reports • Basic accounting equation • First gross • F&I manager reports • Share capital • Accessory Gross • Financial manager reports • Fixed assets • Total gross profit % sales • Stock controller reports • Variable expenses % total gross profit • Debtor clerk reports • Semi variable expenses % total gross profit • Creditor clerk reports Accounting best practices • Fixed expenses % total gross profit • Accounting principals 10 11
  • 7. in sewellsgroup.com AUSTRALIA - NEW ZEALAND - SOUTH AFRICA THAILAND - INDONESIA - CHINA - INDIA info@sewellsgroup.com © 2012 Sewells Group 12 Disclaimer: The information in this brochure is correct at the time of production. Sewells reserves the right to make changes at its sole discretion.