Keynote 1   Frans Van Der Reep Final
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Keynote 1 Frans Van Der Reep Final

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From survival of the fittest to survival of the most cooperative

From survival of the fittest to survival of the most cooperative

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Keynote 1   Frans Van Der Reep Final Keynote 1 Frans Van Der Reep Final Presentation Transcript

  • From Survival of the Fittest to Survival of the most Cooperative [email_address] Zurich, October 31st 2008 Somesso
  • What happens in Western Society? T O P D O W N B O T T O M U P Push oriented Pull oriented TOPDOWN ICT PLANNING MARKETING POLITICS LINUX / WIKI /CSN PROTOTYPING SALES COURTS OF JUSTICE NEWSPAPER © F. van der Reep EUROPEAN RULING PRIVATE INITIATIVES REFERENDUM INNOVATION PLANNING
  • OUTSOURCING CORE-EXCELLENCE Away BPM OPERATIONAL EXCELLENCE Excellent way Who’s my PAL COMMUNICATIONAL EXCELLENCE All-ways MANAGEMENT & CONTROL CONTROL EXCELLENCE © F. van der Reep simple complex dynamic environment static environment One way Recognise and accept diversity& subcultures Always ??
  • © F. van der Reep simple complex CAMOUFLAGE Stand up Accept multiple viewpoints
  • Maintainer, focus on what is known Entrepreneur, focus on what is not known visible certain static invisible uncertain dynamic Right Practice Control Hold grip Best Practice Enlarge quantity Shared Practice Outsourcing Delegate Next Practice Enhance Relationships Trust
  • European 3C segmentation examples Functional Cost Saver Outsourcer Flexible Source: Peter van den Heuvel, Frans van der Reep company segmentation based on research data or estimation SIMPLE COMPLEX DYNAMIC WORLD STATIC WORLD 3C
  • Current Research: Taxonomy of Social Configurations according to Robert Scheltens Multiple Goals Single ‘smart’ Goal © Robert Scheltens Club Political Arena Society (Gemeinschaft,Genootschap) Company (Gesellschaft, Gezelschap) Low external pressure Clan Coalition Task force Team High external pressure Closed Open Closed Open Criteria for membership (Access) Goal Orientation
  • © F. van der Reep Invitation
    • from Survival of the fittest
    • to
    • Survival of the most cooperative
    • Develop the talent to spot talent
    • Mental model: regard your collegues as entrepreneurs
    • Find your PAL: trust crowd sourcing and corporate social networking
    • Connect the various matching principles in the company
    • Connect and cooperate is key
    The difference between just working together driven from parallel self-interest and real cooperation is 30% cost
  • Back to the The Human Age. So……
    • Accept multiple view points
    • Be teacher as well as student
    • Avoid tunnelvision. Dialogue prevents misjudgments
    • Always thank your friends
    • Implement and use social media: ‘big companies’ should feel as ‘small companies’, especially for the customer.
    • All these requirements should be reflected in company policies, especially ICT and HRM
    © F. van der Reep Get ready to get real
  • Be transparant, consequent and clear in your intentions © F. van der Reep Cooperation is a personal decision
  • Process management © F. van der Reep Procedures ICT $ HRM Process Target
  • Company Reference Grid © F. van der Reep 1.1 ….. 2.1 … 3.1 … 5.1 … 6.1 … Business Process Applicaties IT Infrastructuur Organisation /HRM Visie 1.2 … 2.2 … 3.2 … 5.2 … 6.2 … Assesment 1.3 … 2.3 … 3.3 … 5.3 … 6.3 … Designrules Solution Scenario´s 1.4 … 2.4 … 3.4 … 5.4 … 6.4 … Development 1.5 … 2.5 … 3.5 … 5.5 … 6.5 … implementation 1.6 … 2.6 … 3.6 … 5.6 … 6.6 … maintenance CRG 4.1 … 4.2 … 4.3 … 4.4 … 4.5 … 4.6 … Data Operational power
  • profiles © F. van der Reep
    • Total Quality Mgt
    • KAIZEN
    • do things better
    2. Re- architecturing: technological update informationsystems Systems don’t change Systems do change Organisational structure doesn’t change 3. Reorganise: BPM change workprocesses 4. BPR change procedures and systems Organisational structure does change projectprofiles
  • Measurement Information architecture: 4 bullets DSS Workflow management Production systems Admin Technology Stock transaction Marketing Sales delivery processes maintenance construction