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Wesley Chan of Google #smo09 London


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09:15: Nurturing your Inner Maverick. Google pioneer and serial innovator Wesley Chan shares stories from the early development of Google Voice and Analytics: taking advantage of failure, maintaining a healthy disregard for doom-mongers, and keeping a maniacal focus on what’s important. By Wesley Chan (Google Voice)

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Wesley Chan of Google #smo09 London

  1. 1. Nurturing your inner maverick. <ul><li>Wesley Chan - Somesso - London </li></ul>
  2. 2. <ul><li>A Toolbar 2.0 Story - The Popup Blocker No One Wanted </li></ul>
  3. 3. <ul><li>Maverick Lesson #1 - Circa 2002 </li></ul>Have a healthy disregard for those who tell you “no” or that “it won’t work”. Go prove them wrong!
  4. 4. <ul><li>My favorite camera - Canon EOS-5D Mark II </li></ul>
  5. 5. Lori - Friend & Fellow Troublemaker
  6. 6. Dodgy IPO Cake. (but really tasty once we found out it wasn’t poisoned!)
  7. 7. Which we shared with everyone at Google.
  8. 8. Even the folks in our company gym...
  9. 9. <ul><li>Maverick Lesson #2 - Circa 2003 </li></ul>Make friends with crazy people who can help nurture your inner maverick. (And you’ll have much more fun together than causing trouble alone!)
  10. 10. <ul><li>AdWords Conversion Tracking v1 - Unhappy Users </li></ul>
  11. 11. <ul><li>Building upon experience to launch Google Analytics </li></ul>
  12. 12. <ul><li>Maverick Lesson #3 - Circa 2005 </li></ul>Fail quickly and often. Build upon your experience to succeed. (After all, isn’t “experience” the name everyone gives to their mistakes?)
  13. 13. <ul><li>Google acquires GrandCentral </li></ul>
  14. 14. <ul><li>Quiet Period - Rebuild & Scale </li></ul>Vint Cerf
  15. 15. <ul><li>Please turn out the lights?!? Sigh. </li></ul>
  16. 16. <ul><li>“ As it turns out, the joke’s on them!” -New York Times </li></ul>
  17. 17. <ul><li>Delighting users: SMS, Spam Blocking, Transcription </li></ul>
  18. 18. <ul><li>One excited user shares his feedback on TV </li></ul>
  19. 19. <ul><li>Maverick Lesson #4 - Circa 2009 </li></ul><ul><li>Keep a maniacal focus on your end users and all else will follow. </li></ul><ul><li>“ A happy user is the best marketing that money can buy.” </li></ul><ul><ul><ul><ul><ul><li>- Larry Page </li></ul></ul></ul></ul></ul>
  20. 20. <ul><li>Final Lesson - Have Fun! ( [email_address] ) </li></ul>