Orange trail introduction


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Orange trail introduction

  1. 2. <ul><li>We are Enterprise Social Media experts </li></ul>for more background OrangeTrail’s specialty lies in engaging people with enterprise social media technology and the process of collaboration. We’ve successfully led a number of long term projects, with tangible results for a variety of large corporate clients.
  2. 3. <ul><li>Social Media a new way of working </li></ul>Social Media is more than just another communication channel. Enterprise Social Media will make your company smarter, faster and more effective.
  3. 4. <ul><li>Why is E nterprise S ocial M edia important to me ? </li></ul>for more background ESM removes the barriers of time, space, network and hierarchy allowing communities to thrive and prosper for the benefit of your business. Our approach unlocks the potential of ESM to help people work smarter, faster and more effectively. Helping you know what your company knows.
  4. 5. <ul><li>ESM is the “ great enabler ” </li></ul>for more background Those companies who take the lead in adopting it as a fundamental business practice will become the economic powerhouses of the 21st century. Start by linking people, giving them the tools to better serve clients, solve problems, innovate, and collaborate. It’s not culture that dictates our actions, it’s the sum of our actions that make our culture.
  5. 6. <ul><li>The benefits internally … </li></ul>Source: Jive Software 27% less email 32% reduction in time to find answers
  6. 7. <ul><li>& externally </li></ul>Source: Jive Software 34% higher brand awareness 34% more feedback and ideas from customers 27% increase in new customer sales 31% increase in customer retention 28% decrease in support call volume
  7. 8. <ul><li>We make ESM work for you </li></ul>To do this we undertake: ~ ESM strategy development ~ ESM scans & diagnosis ~ Community design and planning ~ Community management ~ ESM training for more background
  8. 9. <ul><li>We’ve undertaken projects for some clients you will know…with an outstanding success rate </li></ul>
  9. 10. <ul><li>Now we’d like to collaborate with you … </li></ul>[email_address] Contact Phil Kropp or Jaap Linssen