Slideset for SBTF training session on leading and coordinating a crisismapping team

1. Leading and Coordinating a SBTF Team:
General Principles
Standby Volunteer Task Force

2. The Teams I
General Teams (i.e., no specialist skills needed):
● Task Team
Input-based teams (processing inputs during deployments):
● Media Monitoring Team
● Report Team
● SMS Team
● Satellite Imagery Team
● Translation Team
GIS and data focused teams:
● Geo-Location Team
● Data Team
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

3. The Teams II
Analysis teams:
● Analysis Team
● Verification Team
Support teams:
● Technology Team
● Human Resources Team
● Humanitarian Team
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

4. Team Lead Roles
● Strategic team lead
○ Commits time during deployments, prior to deployments and between deployments
○ Leads team during deployments
○ Sets the pace and direction of the team in-between deployments
○ Point of contact for the team
● Standby team lead
○ Commits time during deployments only
○ Leads team during deployments
○ In-between/prior to deployments, catches up regularly with the Strategic team lead to
make sure they are up to date with the latest ideas and workflows.
Alum team lead
○ We want you back whenever you can make it to a deployment!!!
○ Helps guide and advise new team leads and share best practice
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

5. Team Lead Support
Your Teams:
● Your team of volunteers
● Your co-leads
● Your fellow SBTF members
● Your partner organizations and activators in a deployment
●
Your support:
● The HR team
● The SBTF Core Team and Deployment Leads
● Everyone else above
Bottom line:
● You will not be left alone...
● you get a chance to work with a bunch of highly-talented and motivated individuals
● tackling what are often daunting tasks - together
●
● and everything we achieve, we achieve through teamwork
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

6. Expectations and Considerations During
Deployments I
Prepare your team
● Train new and returning volunteers before a deployment begins
● Make sure they get links to their team's deployment Googledoc with specific workflows,
resources, FAQs etc as early as possible
● Ensure all volunteers have their platform logins sorted out before they start work
Manage your team
● Add your participating team members to the team skypechats
● Always monitor team chats, and step in to resolve concerns and troubleshoot where
necessary - escalate to Core Team if necessary
● Monitor/manage any other internal communication media used during the deployment
● Keep tabs on the well-being of your volunteers - report to HR if needed
● Listen to your team members
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

7. Expectations and Considerations During
Deployments II
Manage your team's workflow
● Revise team workflow and objectives as needed
● Communicate all changes to volunteers and update them on progress
● Recruit more volunteers if needed
Communicate for your team
● Communicate progress, bottlenecks, disputes, concerns to the Core Team
● Communicate with other team leads, partners, users etc as needed
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

8. Expectations and Considerations Between Deployments
for Strategic Team-Coordinators
Maintain team readiness
● Train your team, to keep them up-to-date with new workflows and platforms
● Ensure all volunteers have their logins sorted before they start work on a platform
Set the direction of the team
● Watch for new developments in the team's specialist area(s)
● Bring in new ideas
Keep team materials up to date
● Update resource documents, as needed:
○ Team description
○ Workflows and procedures
○ Training modules
○ Team FAQ
● Write after-action reports
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

9. What's in it for you?
Increase your crisismapping confidence
● Be a focal point in the Standby TaskForce
● Learn how to run your own deployments
Gain valuable and immensely rewarding leadership experience
● Solid on-the-job experience leading and managing large, diverse, globally-distributed teams
● Produce solutions to tight deadlines and deal with ambiguity and surprises
● Acquire skills & experience that are useful to your professional career
Become skilled with the latest processes and technologies
● Explore, test, and train on crowdsourcing platforms
● Help set the processes that other organizations adopt
● Train on, explore, test and help specify new technologies
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

10. TRIAL RUN........
lets test out the platform for the
deployment
hushahidittp://crowdcrafting.org/app/
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

11. Questions?
Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

12. Further Information
● SBTF Teams: http://standbytaskforce.ning.com/page/task-force-teams
● SBT team training: http://standbytaskforce.ning.com/page/training-1
● SBTF Team Leads: http://standbytaskforce.ning.com/group/teamleads
● Team lead training: http://standbytaskforce.ning.com/page/team-lead-training
● Team lead signup sheet: https://docs.google.com/spreadsheet/ccc?
key=0ArYTPzrmJuWWdG50UkNUSlpwdjhzMzc5S1JWVTJoTFE#gid=0