The RoamRight mobile app protects travelers by offering destination specific information, travel alerts, medical phrase translations, and an international medication equivalent directory. While some features are available to anyone who downloads the app, several benefits are available only to travelers who have purchased a RoamRight travel insurance policy. This presentation provides insight into the capabilities of these travel tools.
2. Home Screen
• Access key features of the
RoamRight app
• Relevant travel alerts will scroll
across the top
• At any time while in the app,
press RoamRight logo at top of
screen to return to home screen
• The button in the top left
accesses additional elements:
– Claims look-up
– Password reset
– Help screen
– Log out
3. My Policies
• View a list of all policies
associated with the account
• Add a new policy that was
purchased over the phone or
online (not through app)
• If you buy through the app, your
policy will automatically appear
on this screen
4. • See policy details:
– Travel dates
– Policy number
– Benefits and limits
– Claims status
• You can scroll through the
benefits by tapping and moving
up or down
My Policies
6. Buy a Policy
• Get a quote for travel insurance
• Buy a policy directly from your
mobile device
• Automatically links your policy
to this device
– Uploads policy details
– Pre-selects destination
countries based on your
purchase
7. My
Destinations
• Access detailed information for
countries you plan to visit
• Add or remove countries as
your itinerary changes
• Quickly see if there is a
travel alert in a country
• Tap on a country to learn more
8. • Quickly gauge the threat level in
that country
• Scroll and tap on a category to
get country details and analysis
– Safety and security
– Immunizations and health
information, including
medical facilities
– Transportation
– Financial information
– Important dates
– Much more!
My
Destinations
9. • Country overview provides a
high-level synopsis of the
country
– Climate
– Languages spoken
– Business practices
– Government and
Infrastructure
• Scroll for more details!
My
Destinations
10. Travel Alerts
• Alerts are based on:
– Destination countries
– 100 miles of current location
• Pushed to mobile device, can set
indicator options in device’s settings
• Threat level is on a 1-5 scale:
– 1 is safest
– 5 is most dangerous / severe
• Alerts cover:
– Transportation strikes
– Disease outbreaks
– Protests
– Terrorist events
– Other events that may impact
travel and/or safety
11. • View summary of an alert
• Scroll for more details:
– Background and analysis of
situation
– Advice on how to stay safe
during the situation
Travel Alerts
12. Alert Map
• Global map of all active alerts
• Severity of alert is indicated by
color (green, yellow or red)
• Zoom and pan around the world
• Change from satellite to
standard or hybrid view
• Tap on a pushpin to view alert
details
• Tap on My Location to return to
your location
13. Alert Map
• Global map of all active alerts
• Severity of alert is indicated by
color (green, yellow or red)
• Zoom and pan around the world
• Change from satellite to
standard or hybrid view
• Tap on a pushpin to view alert
details
• Tap on My Location to return to
your location
• Useful for US travelers, too!
14. Risk Ratings
• Quickly view safety and security
ratings for a given country
• See individual ratings for:
– Terrorism
– Crime
– Geopolitical
– Kidnapping
– Civil Unrest
– Security Services
• Access country details by
tapping the 0 button
15. Travel
Documents
• Securely store copies of
important travel documents
• Easy to upload
• More security than just keeping
a copy stored on your device’s
photo directory
• With your permission, can be
accessed during an emergency,
which can expedite the
assistance process
16. Medical Phrase
Translations
• Quickly and easily communicate
in several languages:
• Chinese (simplified)
• German
• French
• Italian
• Japanese
• Two dialects of Spanish:
Latin American and
European Spanish
• Written and audio translations
available
• 150+ useful medical phrases
translated, examples include:
• Please take me to the
hospital
• I am having chest pains
• The pain is sharp
• I am taking medication
17. Drug
Equivalents
• Some medications go by
different names in other
countries
• Search for the brand name of
your medication
• Select the country you are
visiting
• View local equivalents
18. Contact
RoamRight
• Tap customer service at the
bottom of the screen to call or
email RoamRight’s Customer
Service or Claims departments