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Top 4 Digital Signage Fails
2
Top 4 Digital Signage Fails
Steve McCullough
Managing Director, North America
steve.mccullough@rmgnetworks.com
Ben Johnston
Product Marketing
ben.johnston@rmgnetworks.com
3
Obvious fails
4
More obvious fails
Fail #1: Setting the ROI bar too low
5
6
Success #1: Multiple departments raise ROI
Employee comms
Contact center
Supply Chain
7
Fail #2: Unaware of time, place and
circumstance
Success #2: Intelligent digital signage
8
Fail #3: No centralized control
9
10
Success #3: Centralized platform
Enterprise Digital
Signage
Unified
Platform
Retail/Public
displays
Contact
Centers
Internal
Comms
Supply
Chain
Fail #4: Lack of integration
11
Success #4: Integrated solutions
12
Success #4: Integrated systems
13
Mobile dashboards Company Dashboards
Steve McCullough
steve.mccullough@rmgnetworks.com
www.rmgnetworks.com
@RMGNetworks

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Top 4 impact killers for digital signage rev614 no audio

Editor's Notes

  1. Good / Bad 2 – Menu board image juxtaposed with Southwire’s company dashboard image Reason 2: Low aspirations for ROI – “I need that board to do menus and that’s it.” Setting the bar too low on ROI. – Supply Chain - major retailer putting digital scoreboards in all of their distribution centers and expecting a $55M payback. Fail #2: – Menu board image juxtaposed with Southwire’s company dashboard image Reason 2: Low aspirations for ROI – “I need that board to do menus and that’s it.” Setting the bar too low on ROI. – Engage multiple constituencies to think through all the ways DS brings value. Often times, one group with one objective drives a digital signage initiative. In one example, a large retailer primarily looking for internal comms and reinforcing safety messaging but when they realized they could get productivity increases out of the same system by integrating their other departments. By adding performance management and integration, you accomplish a much higher return on investment. Supply Chain - major retailer putting digital scoreboards in all of their distribution centers and expecting a $55M payback. Also, you need multiple constituencies creating and driving content. Which brings us to our next fail.
  2. Integration with existing data systems and other communication platforms that can drive relevant, effective and meaningful content End to end solution – Hardware, Software, Applications, Services
  3. Good / Bad example 1: Command center image juxtaposed with ??? Reason 1: Not integrated into your technology ecosystem – not pulling in the right data. Solution: RTPM – helps in CC, VSC You have the right data. Make use of it through integration.
  4. Solution: RTPM – helps in CC, VSC You have the right data. Make use of it through integration.