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Avoiding Pitfalls in Digital Signage Installations and Content

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Avoiding Pitfalls in Digital Signage Installations and Content

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Almo Business Development Manager and Digital Signage Expert, Todd Heberlein, will define and discuss the five stages of a digital signage deployment, outline potential challenges in the process, and provide keys to avoiding pitfalls in each of the five stages.

Presented by Todd Heberlein
© Almo Professional AV

Almo Business Development Manager and Digital Signage Expert, Todd Heberlein, will define and discuss the five stages of a digital signage deployment, outline potential challenges in the process, and provide keys to avoiding pitfalls in each of the five stages.

Presented by Todd Heberlein
© Almo Professional AV

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Avoiding Pitfalls in Digital Signage Installations and Content

  1. 1. with Digital Signage Installations & Content AVOIDING PITFALLS
  2. 2. QUICK FACTS ABOUT ALMO PROAV: Number of Year’s Almo’s been in Business Number of Warehouse Locations Nationwide73 100 50 10 10 50 20 11 Percentage of our Sales Team that’s InfoComm trained Percentage of our Sales Team that’s CTS Certified Average number of year’s experience our sales staff has in Pro A/V Outside Sales Representatives Inside Sales Representatives Business Development Managers
  3. 3. Todd Heberlein CTS, DMC-D-4K, DSCE Business Development Manager PHONE: 888-420-2566 x6205 EMAIL: theberlein@almo.com
  4. 4. THE 5 Ds OF A SIGNAGE SOLUTION • Discover • Design • Develop • Deployment • Diagnose
  5. 5. DISCOVERY Observing or finding something unknown This is the question & answer phase of your signage project.
  6. 6. PITFALL #1 Failure to get a clear understanding of the goal(s) of the signage, including how success will be measured. CHALLENGE Set clear goals for the digital signage.
  7. 7. KEY POINTS • Create a questionnaire with both open ended and multiple choice questions to help secure the answers needed. • Make sure at least one question covers how success will be measured.
  8. 8. QUESTIONNAIRE
  9. 9. TIP Include Key Individuals • CEO • IT manager • Marketing Manager • Content creation team • Administrative personnel • People using the CMS to manage the content Measure Success • Some may shy away from measuring success due to fear of failure • Measuring Success can be elusive • Quantify success
  10. 10. DESIGN Determining the overall look of the content, as well as the infrastructure, layout, and hardware of the digital signage solution.
  11. 11. PITFALL #2 Designing a system with hardware and software (CMS) in mind, instead of focusing on the content or functionality needs first. CHALLENGE Designing around content and functionality helps the hardware / CMS portion fall into place
  12. 12. KEY POINT • Many signage solutions have limitations on content they work with. Determining content allows you to narrow your focus. REMINDER Once again, a detailed questionnaire can guide the conversation and help determine the needs of the system.
  13. 13. DEVELOP The initial creation of content, securing of marketing assets and digital signage hardware.
  14. 14. PITFALL #3 Developing content piecemeal, without the ultimate goals in mind. CHALLENGE Create of a cohesive design that both fits the design palette of the end user, as well as meets the ultimate goals of the digital signage.
  15. 15. TIP Create a graphical and written depiction of what the signage is to look like, labeling each zone and listing the content to be played in that zone, before the content creation starts.
  16. 16. Sample content from Carousel Signage Weekly news Weather Clock & Date Social Media Upcoming events
  17. 17. KEY POINTS • Less can be more. • Less information on the screen at one time allows the message to be conveyed clearly. • Images and graphics can make faster, longer lasting impact
  18. 18. DEPLOYMENT • the movement of troops or equipment to a place or position for military action. • the action of bringing resources into effective action.
  19. 19. PITFALL #4 Attempting to deploy a full system before testing the system in a “lab.” CHALLENGE Develop a deployment plan that anticipates roadblocks, limits delays and ensures that the system is up and running in the shortest amount of time.
  20. 20. KEY POINTS 1. Create a “lab” with DS equipment, within the same infrastructure (network, etc.), and test for an extended period of time with various content. 2. Create a flow chart of the various steps needed to deploy the signage solution based on what was learned in the lab.
  21. 21. DIAGNOSIS Reviewing the goals of the digital signage, and determining if it currently meets those goals.
  22. 22. PITFALL #5 Keeping the status quo. “If it ain’t broke, don’t fix it.”
  23. 23. CHALLENGES 1. Comparing the goals set at the beginning with the actual performance of the digital sign, and making necessary adjustments needed when it falls short. 2. Adjusting current goals, or creating new goals to fit the ever changing needs and capabilities of digital signage.
  24. 24. KEY POINTS 1. Know how to measure your success BEFORE the deployment. 2. Pre-schedule regular reviews with key people. 3. For items that are not quantifiable, have the team rate the overall success of each goal using a scale.
  25. 25. Create a questionnaire with leading and open ended questions to elicit the necessary information. Design a system with the content and signage goals in mind. Create a written and illustrated depiction of the content needed to reach signage goals. Deploy a signage “lab” that mirrors the true infrastructure of the actual deployment and test for an extended period of time. Schedule time to diagnose the success of your signage deployment at regular intervals and make adjustments when necessary.
  26. 26. Q&A
  27. 27. FOLLOW US ON
  28. 28. THANK YOU

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