This presentation discusses personal development through savings and investments. It defines savings as money left over after expenses and explains that savings can be invested to generate additional income. Investments commit money to endeavors like businesses with the goal of making a profit. The presentation outlines various methods for saving and investing, including tax-free savings accounts, exchange-traded funds (ETFs), and unit trusts. ETFs track market assets and are traded like shares, while unit trusts pool investor money into professionally managed funds covering property, cash, equities, and bonds. Overall, the presentation provides an overview of investment vehicles and their benefits for building wealth through committed savings.
2. WHAT DOES IT MEAN TO SAVE?
• SAVINGS
“For those who are financially prudent, savings means the
amount that is left over after personal expenses have been
met.”
INCOME-EXPENSES=SAVINGS
Savings can be turned into further increased income
through investing
3. • INVESTMENTS
“The act of committing money or capital to an endeavour (a
business, project, real estate, etc) with the expectation of
obtaining an additional income or profit”
Different way of earning an income
key to building wealth
Investing means making your money to work for you
4. METHODS OF SAVING AND INVESTING
TAX FREE SAVINGS ACCOUNTS
• As of 1 March 2015 South Africans can invest in tax free investments
• An initiative of National Treasury to encourage people to save.
• The returns or growth you earn on your investments are completely tax free.
• Tax free investments give you flexibility
• You can invest up to R30 000 in one tax year and R500 000 in total over your lifetime.
• You have flexible access to your investment and there are no exit penalties
• Tax free investments only apply to new investments
5. EXCHANGE TRADED FUNDS (ETF’S)
• Marketable security that tracks a commodity, bonds, oil
futures, gold bars or a basket of assets like an index fund and
divides those assets into shares.
• Experience price changes throughout the day as they are
bought and sold in the same way as an Ordinary share.
• Traded on public stock exchanges.
• Share-holders do not directly own or have any direct claim to
the underlying investment in the fund.
6. • Share-holders are entitled to a proportion of the profits, such as
earned interest or dividends paid.
• Investors get the diversification of an index fund
7. Who is this for?
• Used by both professional and private investors
wishing to gain exposure to different sectors, asset
classes, types of shares, commodities or government
bonds
• Ideal investment vehicle for those who are new to
the world of investing
8. • Provides exposure to a variety of underlying instruments and not
just one instrument (i.e. it offers diversification)
• Can be bought and sold quickly at a low cost
• You gain exposure to a wide variety of securities or assets without
having to do extensive research
• Are well regulated by the JSE and the FSB
• Exempt from securities transfer tax
• ETF’s prices fluctuate, however because of the advantage of
diversification, the risk of losing money is lowered.
Features
9. • Most common collective investment scheme in South Africa
• The fundamental premise behind a CIS is to allow a group of
investors to pool their money in order to get a spread of
professionally managed investments
• Investors share the risks and benefits of investment in a
scheme in proportion to participatory interest in the scheme
• Originally designed to give ordinary people access to the JSE.
UNIT TRUSTS
13. • unit trusts offer a blend of investments/asset classes managed by
investment professionals
• ETFs offer a single entry into each investment, which are index-based and
computer programme driven.
• ETFs can be a good choice for the experienced investor
• For the normal saver, however, unit trusts tend to be more appropriate as
the investments are managed by professionals who have the skill sets to
make complex investment decisions
DIFFERENCE BETWEEN ETF’S AND UNIT TRUSTS
Program director, we sincerely acknowledge the presence of all our guests. In no particular order I mention, the following people, the chairperson and members of the board of the FSB, the Chief Executive of the FSB, Adv Dube Tshidi, Chief Operations officer, Mr Gerry Anderson, Chief Financial Officer, Mr Dawood Seedat, representatives of the Treasury department, representatives of the auditor general’s office, representatives of the office of the public protector, Adv Wessel Oosthuizen of the Centre for Financial Planning Law of the University of Orange Free State, members of the judiciary, in particular Judge Ranchod, heads of the various financial Ombuds schemes, representatives of various financial services firms, representatives of various media houses, ladies and gentlemen, friends, family and members of staff of the FAIS Ombud, a very warm welcome.
Program director, we sincerely acknowledge the presence of all our guests. In no particular order I mention, the following people, the chairperson and members of the board of the FSB, the Chief Executive of the FSB, Adv Dube Tshidi, Chief Operations officer, Mr Gerry Anderson, Chief Financial Officer, Mr Dawood Seedat, representatives of the Treasury department, representatives of the auditor general’s office, representatives of the office of the public protector, Adv Wessel Oosthuizen of the Centre for Financial Planning Law of the University of Orange Free State, members of the judiciary, in particular Judge Ranchod, heads of the various financial Ombuds schemes, representatives of various financial services firms, representatives of various media houses, ladies and gentlemen, friends, family and members of staff of the FAIS Ombud, a very warm welcome.
Program director, we sincerely acknowledge the presence of all our guests. In no particular order I mention, the following people, the chairperson and members of the board of the FSB, the Chief Executive of the FSB, Adv Dube Tshidi, Chief Operations officer, Mr Gerry Anderson, Chief Financial Officer, Mr Dawood Seedat, representatives of the Treasury department, representatives of the auditor general’s office, representatives of the office of the public protector, Adv Wessel Oosthuizen of the Centre for Financial Planning Law of the University of Orange Free State, members of the judiciary, in particular Judge Ranchod, heads of the various financial Ombuds schemes, representatives of various financial services firms, representatives of various media houses, ladies and gentlemen, friends, family and members of staff of the FAIS Ombud, a very warm welcome.
Program director, we sincerely acknowledge the presence of all our guests. In no particular order I mention, the following people, the chairperson and members of the board of the FSB, the Chief Executive of the FSB, Adv Dube Tshidi, Chief Operations officer, Mr Gerry Anderson, Chief Financial Officer, Mr Dawood Seedat, representatives of the Treasury department, representatives of the auditor general’s office, representatives of the office of the public protector, Adv Wessel Oosthuizen of the Centre for Financial Planning Law of the University of Orange Free State, members of the judiciary, in particular Judge Ranchod, heads of the various financial Ombuds schemes, representatives of various financial services firms, representatives of various media houses, ladies and gentlemen, friends, family and members of staff of the FAIS Ombud, a very warm welcome.
First, I thank Mr Abel Sithole for his eye opening address. Thank you. Ladies and gentlemen, it is my great pleasure to share with you details of what we have achieved during this past year. But first, a short background is necessary.
From humble beginnings the Office of the FAIS Ombud has grown into a recognized institution for dispute resolution.
An adversarial system of dispute resolution has proved to be both time consuming and expensive. In fact there is an international trend for industry and commerce to move to a more cost effective and efficient form of dispute resolution. This office has proved that viable alternatives are available. The Financial Services Industry should be commended for embracing such methods as this will promote confidence in our financial institutions.
For those of you who may not know, our journey as the FAIS Ombud began in year 2003 with the appointment of the first FAIS Ombud, our late friend Charles Pillai. I can still remember as though it was yesterday. We received our first complaint sometime in November of 2003. A month later, we received a few more. We had no legal power to entertain complaints at the time. For a while we were not worried because we had plenty to do. We occupied ourselves with designing and setting up systems.
Complaints in the meantime were trickling in at the rate of one per week. All we could do was write back to the complainants to advise that we were not officially opened, something many people found hard to believe. So here we were, five staff members of the FAIS Ombud, two of whom were technically minded, but still unable to resolve complaints. It was not long before we started feeling we were dressed up but nowhere to go. Sometime in 2004, we decided we were going to help resolve complaints even though we had no jurisdiction. So, we would receive a complaint and then inform the financial services provider concerned about the complaint. In the letter we would enquire whether they had a problem if we were to mediate on the matter. After all, it was only a matter of time before we had the legal power. One or two objected to our involvement but the majority allowed us to mediate. Once we got our foot in, we would then point to the problem as best as we could. In most instances the complaint would be resolved.
To this day, that spirit of working together is still evident. It is the FAIS Ombud working with the financial services industry and the complainants to resolve complaints. We do not and may not claim to be doing it alone. Over the eight years of our existence we have found that these relationships expedite the resolution of complaints. Where necessary we hold face to face meetings in our boardroom to discuss complaints with many FSPs. I mention that the relationship we have with FSPs is one that takes into account our professional boundaries. It is a relationship that is also accompanied with maturity and respect for our independence.
Slide title: How complaints were resolved (put slide with graphs here)
During the financial year 2009, we felt it was time to reconsider the way we do things. We identified and agreed upon specific areas of our operation which needed change. These changes were backed up by our operational goals. During the year 2010, we took a brief pause to change drivers, thereafter we started implementing the changes. First, we reconfigured the way we run our technical teams. Then we introduced new time frames for acknowledging and processing complaints. To this end we have put in place a seven day period for acknowledging new complaints. Let us explain that. We acknowledge all new complaints within 24 to 48 hours, however, we want to commit to seven days for now. We further committed to resolve at least 60 % of all of all complaints received within the financial year 2010/2011. I am pleased to announce we have more than achieved that as you shall see. With these changes, we believe we are giving those we serve a different experience. The rationale behind the changes is to ensure quicker and cost effective turnaround times. In our view, to be effective, our service must remain relevant to the needs of the users. It is in the interests of both the consumer and the FSP that complaints be resolved expeditiously.
Slide title: How complaints were resolved (put slide with graphs here)