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Define. Explore. Disco




                              •  Creative/interesting premise: Half truths/
For whatever reason, ver. Engage.
                                 whole truths that women tell marketers




                                                                              2
Define. Explore. Disco

One Marketer’s
             
 Worldview

                              Marketers often like to focus more on women’s
For whatever reason, ver. Engage.
                              differences, preferring fine-toothed
                              segmentation and consumer algorithms that
                              split hairs instead of commonalities that can
                              actually be marketed to. We think they’re
                              missing the forest for the trees.
                                          - Mary Lou Quinlan
                                          what she’s not telling you
                                                                         3
Why Mary Lou                
Mary Lou and many marketers
  missed the                 believe it is forward thinking to
Define. Explore. Discover. Engage.
      trees
                 see beyond ethnicity and
                             culture.

                             
It is not.




                                                                 4
What Mary Lou Doesn’t Tell You

Black women are culturally
distinctive:
  •  Culture plays an important
     role in how she perceives
     herself, how she parents, and
     how she connects with
     brands.
  •  To reach her, it’s critical to
     understand what matters
     and what doesn’t with
     respect to identity and Black
     culture. 




                                      5
What Mary Lou Doesn’t Tell You
                         71% of all
                      Black births are
                          to single
                           moms*




        Believes
       White moms                        Struggles with
        have the                         “Black mom”
        option to                         stigmas and
       work or stay                       stereotypes
          home




                      Believes White
                        moms have
                       more support
                       from society
                      and White men



                                         *newsone.com May 9, 2010
                                                                    6
Connecting with African-American Moms


                                   7
Engage Her"

1.  Get Black Culture
2.  Know who you are really talking to
3.  Flip the script from negative to positive imagery
4.  Direct her toward better health
5.  Re-think advertising
6.  Connect with her across multiple media
   platforms
7.  Invest in relevant research


                                                         8
9



1. Get Black     African-Americanmoms place a
   Culture
     value on being respected.

                 Gain
                     permission to talk to her
                by demonstrating respect and
                understanding Black Culture.
Respect and Black Culture
        Understanding Respect
                         Showing Respect


    Black moms are more likely than           Extend an invitation. Welcome her.
     mainstream moms to use corporal           Speak to her. Aknowledge her
     punishment. 
                              presence. She’s not invisible. 
    Children are also taught not to
     question adults or authority              Don’t talk down to her. She has
     figures (50% vs. 33% for non-               value.
     Hispanic Whites).* 
    Children are expected to address          Don’t stereotype her.  She’s so much
     non-relative adults as “Mr. Miller”        more. 
     or “Miss Jackie” rather than by
     their first names. 
                       Don’t judge her. Walk in her shoes.

    Many Black moms want children
     to have Black role models**

                                                      *Yankelovich Multicultural Monitor 2007-2008
                                                      **Black America Study 2008
                                                                                                      10
2. Understand who you are really talking to

                All Black moms are not the same




   Faith Fulfills 
     Black is Better 
   Stretched Black Straddlers               New Middle Class
   Mean Age: 48
        Mean Age: 42
            Mean Age: 27                        Mean Age: 36




                                                     blackamericastudy.com 2008 
                                                                                               11
1
                                                  2

                                  .
                       …from negative stigmas
                       (i.e. welfare queens,
3. Flip the Script…
   devaluing Black men,
                       raising unruly children)
                       to more positive
                       imagery.)

                       …to positive “good
                       mom” themes
4. Direct her toward better health




  Explore Black attitudes and
   behavior toward health and
   wellness




                                 2010 Nielsen Media Research


                                                                13
5. Re-think Advertising


  Include Black men/fathers.
   (not target them)

  Consider aspirational
   messages/programs around
   parenting and co-parenting.




                                  14
6. Connect with her across multiple media"
   platforms




                               Digital/
       Print   TV      Radio              Experiential
                               Mobile




                                                         15
7. Invest in Relevant Research


   Change the environment
   Invest in “real”
    ethnographies

   Use Black experts




                                  16
Final Thoughts


“There is great value in targeting consumers from a cultural
    perspective rooted in ethnicity, heritage, race-related influences
    and the like. 


Don’t “see beyond” these things. See them. 


What is important for our collective futures is to acknowledge
    race, ethnicity and culture and stop judging it”.


       
        
       
--Rochelle Newman-Carrasco



                                                                        17
Thank You!
                                                           18



Pepper Miller
President
                         Pepper’s Second Book
                                      Coming Soon! 
The Hunter-Miller Group, Inc.
6745 S. Wabash Avenue, Suite 2
Chicago, IL 60637-3922
P: (773) 602-1620
F: (773) 483-9101
pepper@huntermillergroup.com
www.huntermillergroup.com
BLOG: adage.com/bigtent
Twitter: twitter.com/nsightguru




                                                          18

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Slide share -marketing to black moms

  • 1.
  • 2. Define. Explore. Disco •  Creative/interesting premise: Half truths/ For whatever reason, ver. Engage. whole truths that women tell marketers 2
  • 3. Define. Explore. Disco One Marketer’s Worldview Marketers often like to focus more on women’s For whatever reason, ver. Engage. differences, preferring fine-toothed segmentation and consumer algorithms that split hairs instead of commonalities that can actually be marketed to. We think they’re missing the forest for the trees. - Mary Lou Quinlan what she’s not telling you 3
  • 4. Why Mary Lou Mary Lou and many marketers missed the believe it is forward thinking to Define. Explore. Discover. Engage. trees see beyond ethnicity and culture. It is not. 4
  • 5. What Mary Lou Doesn’t Tell You Black women are culturally distinctive: •  Culture plays an important role in how she perceives herself, how she parents, and how she connects with brands. •  To reach her, it’s critical to understand what matters and what doesn’t with respect to identity and Black culture. 5
  • 6. What Mary Lou Doesn’t Tell You 71% of all Black births are to single moms* Believes White moms Struggles with have the “Black mom” option to stigmas and work or stay stereotypes home Believes White moms have more support from society and White men *newsone.com May 9, 2010 6
  • 8. Engage Her" 1.  Get Black Culture 2.  Know who you are really talking to 3.  Flip the script from negative to positive imagery 4.  Direct her toward better health 5.  Re-think advertising 6.  Connect with her across multiple media platforms 7.  Invest in relevant research 8
  • 9. 9 1. Get Black   African-Americanmoms place a Culture value on being respected.   Gain permission to talk to her by demonstrating respect and understanding Black Culture.
  • 10. Respect and Black Culture Understanding Respect Showing Respect   Black moms are more likely than   Extend an invitation. Welcome her. mainstream moms to use corporal   Speak to her. Aknowledge her punishment. presence. She’s not invisible.   Children are also taught not to question adults or authority   Don’t talk down to her. She has figures (50% vs. 33% for non- value. Hispanic Whites).*   Children are expected to address   Don’t stereotype her.  She’s so much non-relative adults as “Mr. Miller” more. or “Miss Jackie” rather than by their first names.   Don’t judge her. Walk in her shoes.   Many Black moms want children to have Black role models** *Yankelovich Multicultural Monitor 2007-2008 **Black America Study 2008 10
  • 11. 2. Understand who you are really talking to All Black moms are not the same Faith Fulfills Black is Better Stretched Black Straddlers New Middle Class Mean Age: 48 Mean Age: 42 Mean Age: 27 Mean Age: 36 blackamericastudy.com 2008 11
  • 12. 1 2 . …from negative stigmas (i.e. welfare queens, 3. Flip the Script… devaluing Black men, raising unruly children) to more positive imagery.) …to positive “good mom” themes
  • 13. 4. Direct her toward better health   Explore Black attitudes and behavior toward health and wellness 2010 Nielsen Media Research 13
  • 14. 5. Re-think Advertising   Include Black men/fathers. (not target them)   Consider aspirational messages/programs around parenting and co-parenting. 14
  • 15. 6. Connect with her across multiple media" platforms Digital/ Print TV Radio Experiential Mobile 15
  • 16. 7. Invest in Relevant Research   Change the environment   Invest in “real” ethnographies   Use Black experts 16
  • 17. Final Thoughts “There is great value in targeting consumers from a cultural perspective rooted in ethnicity, heritage, race-related influences and the like. Don’t “see beyond” these things. See them. What is important for our collective futures is to acknowledge race, ethnicity and culture and stop judging it”. --Rochelle Newman-Carrasco 17
  • 18. Thank You! 18 Pepper Miller President Pepper’s Second Book Coming Soon! The Hunter-Miller Group, Inc. 6745 S. Wabash Avenue, Suite 2 Chicago, IL 60637-3922 P: (773) 602-1620 F: (773) 483-9101 pepper@huntermillergroup.com www.huntermillergroup.com BLOG: adage.com/bigtent Twitter: twitter.com/nsightguru 18