Factors influencing online shopping in Bangladesh

BANGLADESH
Factors that Influence internet
Shopping in Bangladesh.
https://www.Payza.com/bangladesh By Payza – Online Payment Processor

Content at a Glance
 Bangladesh and Internet Shopping
 Usability & Customer Satisfaction
 Variety of Product
 Resources
BANGLADESHhttps://www.payza.com/bangladesh/
 Product Information
 Cheap Price
 Security
 Comfort
 Time
 Energy Consumption
 Travel Necessity

Bangladesh and Internet
Shopping
Bangladesh and Internet Shopping

Bangladesh is experiencing transition
from traditional shopping to Internet
shopping. Craze for Internet shopping
in Bangladesh is spreading like wild
fire
Mobile and its technology growth are
adding more fuel in the flame to put all
fantasies of Internet in palms of the
Bangladeshis at cheaper and affordable
rates.

Moreover, Bangladesh government is
seeing and selling dreams of digital
Bangladesh by anchoring its majority of
services on the Internet or intranet giving
mobile accessibility as bonus.
Some banks and private entrepreneurs
like Payza Bangladesh are offering
secure and superfast payment gateway
services along with multiple other
Internet payment options. In sum, overall
scenario seems glorious and hopeful to
last for longer.

Usability & Customer
Satisfaction
Usability & Customer Satisfaction

Technically customer satisfaction is related directly
with the ROI of the business because existing customer
retention is cheaper against acquiring new one and
customer retention comes only through customer
satisfaction.

Business can satisfy its customers only
through addressing their expectations,
through perceived value of the company,
and branding of the company.
At other hand customer expectations are
directly linked with the quality of
products/services and support provided by
the company.

In present study, it has found that customer
satisfaction in Bangladesh depends upon some
independent variables like:

BANGLADESHhttps://www.payza.com/bangladesh/ BANGLADESHhttps://www.payza.com/bangladesh/
Variety of Product:
For traditional shopping, moving
everywhere finding variety of products
is tough for Bangladeshis due to
various factors like product
availability, spending on fuel, and time
consumed on travelling.
Thus, internet shopping in Bangladesh
is gaining ground to access numbers of
variations in the products and qualities
of the products.

Product Information:
Bangladeshis like to know products
thoroughly as they don’t have
physical access of product.
Therefore, providing them detailed
information regarding product
quality, after sale services, and
prices matters more than anything
else does. They also prefer to
discuss on the social media or like
to see reviews of product elsewhere
on authority sites.

Cheap Price:
Comparative shopping is natural
tendency in Bangladeshis too.
Therefore, offering some cheaper
rates can lead business to win battle
at first place, but for long run cheap
prices must be associated with good
quality or services for sake of
customer loyalty.

Security: This issue is more
skeptical for the Bangladeshis
due to social and political
backwardness of the society.
However, recent initiatives of
government, banks, and some
entrepreneurs like Payza
Bangladesh to offer secure
payment gateways and payment
options suitable to the country, its
people, and nature of the
businesses prevailing.

Comfort:
Internet shopping itself offers
home/office/on-the-go comforts of
shopping, but user experiences,
shipping/delivery, and payment options
provide utmost comfort or satisfactions to
the customers.
Fortunately, many have learnt these
lessons in recent past and are
implementing the latest web and mobile
development technologies to offer greater
degree of comfort to their Internet
shoppers.

Time:
In recent fast-paced life style, none
has enough time to go out for
physical store shopping. This is very
true for Bangladeshis too, for new
generation in particular.
Thus, Internet shopping is gaining
ground rapidly in Bangladesh.

Energy Consumption:
Internet shopping save
time as well as personal
energies of shoppers that
is spent moving outside
and at far distances.

Travel Necessity:
In fact, Internet shopping in
Bangladesh is more prolific in urban
areas compared to rural areas. The
reason behind is traffic jams in the
cities and e-commerce elements that
factor inherently.
Thus, home delivery is gaining ground
in Bangladesh for this very reason to
save time, fuel, and health by just
avoiding jam and its polluted
environment.

Technically usability of
Internet shopping is directly
related to the online shopping
outlets or e-commerce web
portals.
Therefore, the quality of e-
commerce websites or mobile
apps is affecting the usability.

Fortunately, today Bangladesh is
one of the leading outsourcing
software development services
provider countries.
Thus, by taking advantages of the
talented pools, businesses are
offering excellent quality, user
experiences, and usability features
and functionality on their online
identities as well as on mobile
apps for their businesses.

Resource

Resource
For any business, which wants to
jump into the Internet shopping in
Bangladesh has to face unique
expectations of Bangladeshis and
infusing usability aspects in web
designing using the best
technologies, practices, and
following modern trends. These are
sure ways to hit success.

BANGLADESH
Global Platform, Local Needs
An Introduction to the Payza Online Payment Platform

Payza is a leading global online payment platform
specializing in the following service areas:
E-Commerce Processing
Corporate Disbursements
Remittances
The Platform

Payza’s mandate is to provide affordable and
convenient online payment processing services to the
global community:
Our Mandate

Specifically for Businesses:
 Credit card processing
 E-commerce processing
 Corporate disbursements
 Fraud & risk management
 Invoice management
 Dispute resolution
For Consumers and Businesses:
 Flexible deposit and withdrawal options
 Localized banking
 Wire transfers
 Multi-currency
 Prepaid cards
 Mobile payments
Services for Businesses and Individuals

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BANGLADESH
https://www.payza.com/bangladesh/
Thank You

Factors influencing online shopping in Bangladesh

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