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Growing the Mobile
   Marketplace
Insights from the United States and China




                     Josh Crandall, President
                      Netpop Research, LLC




                  | Pocket 2009
Introduction




Netpop Research, LLC   Netpop | Pocket 2009   2
The Present
               2009 brings another year of optimism
               about the future of mobile marketing…

               … and persistent questions about the
               best use of the technology




Netpop Research, LLC          Netpop | Pocket 2009     3
The Present

               What is the mobile web best for …

                                 Brand loyalty?

                                  Advertising?

                                  New applications?

                                  All of the above?




Netpop Research, LLC          Netpop | Pocket 2009    4
The Future
               The Pew Internet & American Life
               Project predicts that mobile devices
               will be the dominant way we connect
               to the Internet by 2020*

                                                Yes
               Is this realistic?




                  * quot;The Future of the Internet III,quot; Janna Quitney Anderson and Lee Rainie,
                  Pew Internet & American Life Project, December 14, 2008




Netpop Research, LLC                           Netpop | Pocket 2009                            5
The Netpop Future
               Online access from web-enabled phones
               grew 4 percentage points (36 percent
               increase) from 2007 to 2008 in the U S
                                                  U.S.

               The rate of mobile adoption continues to
               accelerate

               Even if mobile web adoption continues at
               the current rate, half the broadband
               population will access the Internet from a
               mobile phone by 2015




Netpop Research, LLC           Netpop | Pocket 2009         6
The Netpop Future
               Handset improvements bring more users
               to the web

               … but cost and infrastructure barriers slow
               universal mobile connectivity




Netpop Research, LLC           Netpop | Pocket 2009          7
Global Access Gap

               Many countries share these barriers to
               adoption

               … yet mobile web access in China and
               emerging economies far exceeds that
               of the U.S.




Netpop Research, LLC           Netpop | Pocket 2009     8
Perspective
               This Netpop report examines mobile
               Internet access among broadband
               users in the U S and China
                            U.S.

               What are the benefits of accelerating
               mobile web access?

               What can the U.S. market learn from
               Chinese Mobile Netizens?




Netpop Research, LLC           Netpop | Pocket 2009    9
Market Size




Netpop Research, LLC   Netpop | Pocket 2009   10
China dwarfs the U.S. in mobile web access



                        41% (57 million)
                        own web-enabled
                        mobile phones

                                                                      18 Million
          U.S.                                                          Mobile Web Users
          138 million
          Broadband Users
          (13+)



                                                                                       China
                                                                            243 million Broadband
                                                                                      Users**(13+)




                                   102
                                                                    75% (182 million)
                                  Million                           own web-enabled
                                                                           p
                                                                    mobile phones
                                    Mobile Web
                                      Users




               *Pew Research Center, U.S. Census, Netpop Research, LLC
               **China Internet Network Information Center, U.S. Census, Netpop Research, LLC

Netpop Research, LLC                            Netpop | Pocket 2009                                 11
China dwarfs the U.S. in mobile phone ownership

           • Web-enabled mobile phones dominate the mobile
             market in China, creating an enormous, 24/7
             connected marketplace
           • Over half of U.S. Broadbanders do not even own a
             web-enabled mobile phone


                         Mobile Web Access: U.S. and China

          100%
                            13%
           90%

           80%                                           42%
                            28%
           70%

           60%
                                                                             Access Web f rom
           50%
                                                                             mobile phone
                                                         33%
           40%
                                                                             Have Web-enabled
                            59%
           30%                                                               phone but do not use to
                                                                             access Web
           20%
                                                                             Do not have Web-
                                                         25%                 enabled phone
           10%

            0%

                            U.S.                        China


                            Percent Who Own 2+ Mobile Devices

                              18%                            28%
                       Base: All respondents    U.S.: n=4383     China: n=4269


Netpop Research, LLC                           Netpop | Pocket 2009                                    12
The desktop monopoly is eroding--slowly

             • B th countries continue t move away f
               Both        ti      ti      to                 from
               stationary connectivity with increased use of
               laptops and mobile devices for Internet access
             • The growth in mobile web access from 2007 to
               2008 is more than double in China, compared to
               that of the U.S.




                           Change in Devices Used for Web Access
                                         2007 to 2008: U.S. and China

          100%
                                 94%
                     93%
                                       88%
                           87%
           90%

           80%

           70%
                                                                  61%
           60%
                                                            54%
                                                      51%
           50%                                  45%
                                                                                          42%
           40%
                                                                                    32%
           30%

           20%                                                                15%
                                                                        11%
           10%

            0%

                     Desktop compuer
                           p    p               Laptop Computer
                                                  pp      p              Mobile device
                                                U.S. 2007: n=4068 China 2007: n=4002
                 Base: All respondents
                                                U.S. 2008: n=4383 China 2008: n=4269




Netpop Research, LLC                            Netpop | Pocket 2009                            13
quot;Smartphonequot; penetration is comparable

             • 51% of mobile devices used to access the Internet
               in each country are smartphones
             • Top smartphone brands:


                                                        in U.S.

                                                        in China


                        Change in Mobile Devices Used for Web Access
                                         2007 to 2008: U.S. and China
          100%

           90%                   85%
                                       78%
           80%

           70%

           60%         55% 53%
                                                   51%       51%
           50%
                                                41%      39%
           40%

           30%
                                                                                          23%
           20%
                                                                          13% 11%
                                                                                     6%
           10%

             %

                          Cell phone               Smartphone                   PDA
                                                                China 2007: n=1266
             Base: Use mobile device to      U.S. 2007: n=451
                                                                China 2008: n=1806
             access the Internet
                      e ee                   U S 008
                                             U.S. 2008: n=637
                                                          63




Netpop Research, LLC                           Netpop | Pocket 2009                             14
Now that you have seen an overview of the
           mobile marketplace in the U.S. and China, we
           hope you are interested in learning more.

           To purchase the full report, please go to
           www netpopresearch com
           www.netpopresearch.com.

           Topics covered include:

                              •Year/year trending from 2007 to 2008

                              •Market size and device ownership (cell phones,
                              web-enabled phones, smartphones)

                              •Device of choice for internet access

                              •Crossover between computer and mobile device
          Comparison of       use
                U.S. and      •Time and locations of use
                Chinese
                              •Premium content purchases in each country
                  Mobile
          Internet Users      •Attitudinal segmentation of mobile web users in
                              each country

                              •Demographics

                              •Conclusions, implications and opportunities




Netpop Research, LLC            Netpop | Pocket 2009                             15

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Netpop | Pocket: Growing The Mobile Marketplace Preview

  • 1. Growing the Mobile Marketplace Insights from the United States and China Josh Crandall, President Netpop Research, LLC | Pocket 2009
  • 2. Introduction Netpop Research, LLC Netpop | Pocket 2009 2
  • 3. The Present 2009 brings another year of optimism about the future of mobile marketing… … and persistent questions about the best use of the technology Netpop Research, LLC Netpop | Pocket 2009 3
  • 4. The Present What is the mobile web best for … Brand loyalty? Advertising? New applications? All of the above? Netpop Research, LLC Netpop | Pocket 2009 4
  • 5. The Future The Pew Internet & American Life Project predicts that mobile devices will be the dominant way we connect to the Internet by 2020* Yes Is this realistic? * quot;The Future of the Internet III,quot; Janna Quitney Anderson and Lee Rainie, Pew Internet & American Life Project, December 14, 2008 Netpop Research, LLC Netpop | Pocket 2009 5
  • 6. The Netpop Future Online access from web-enabled phones grew 4 percentage points (36 percent increase) from 2007 to 2008 in the U S U.S. The rate of mobile adoption continues to accelerate Even if mobile web adoption continues at the current rate, half the broadband population will access the Internet from a mobile phone by 2015 Netpop Research, LLC Netpop | Pocket 2009 6
  • 7. The Netpop Future Handset improvements bring more users to the web … but cost and infrastructure barriers slow universal mobile connectivity Netpop Research, LLC Netpop | Pocket 2009 7
  • 8. Global Access Gap Many countries share these barriers to adoption … yet mobile web access in China and emerging economies far exceeds that of the U.S. Netpop Research, LLC Netpop | Pocket 2009 8
  • 9. Perspective This Netpop report examines mobile Internet access among broadband users in the U S and China U.S. What are the benefits of accelerating mobile web access? What can the U.S. market learn from Chinese Mobile Netizens? Netpop Research, LLC Netpop | Pocket 2009 9
  • 10. Market Size Netpop Research, LLC Netpop | Pocket 2009 10
  • 11. China dwarfs the U.S. in mobile web access 41% (57 million) own web-enabled mobile phones 18 Million U.S. Mobile Web Users 138 million Broadband Users (13+) China 243 million Broadband Users**(13+) 102 75% (182 million) Million own web-enabled p mobile phones Mobile Web Users *Pew Research Center, U.S. Census, Netpop Research, LLC **China Internet Network Information Center, U.S. Census, Netpop Research, LLC Netpop Research, LLC Netpop | Pocket 2009 11
  • 12. China dwarfs the U.S. in mobile phone ownership • Web-enabled mobile phones dominate the mobile market in China, creating an enormous, 24/7 connected marketplace • Over half of U.S. Broadbanders do not even own a web-enabled mobile phone Mobile Web Access: U.S. and China 100% 13% 90% 80% 42% 28% 70% 60% Access Web f rom 50% mobile phone 33% 40% Have Web-enabled 59% 30% phone but do not use to access Web 20% Do not have Web- 25% enabled phone 10% 0% U.S. China Percent Who Own 2+ Mobile Devices 18% 28% Base: All respondents U.S.: n=4383 China: n=4269 Netpop Research, LLC Netpop | Pocket 2009 12
  • 13. The desktop monopoly is eroding--slowly • B th countries continue t move away f Both ti ti to from stationary connectivity with increased use of laptops and mobile devices for Internet access • The growth in mobile web access from 2007 to 2008 is more than double in China, compared to that of the U.S. Change in Devices Used for Web Access 2007 to 2008: U.S. and China 100% 94% 93% 88% 87% 90% 80% 70% 61% 60% 54% 51% 50% 45% 42% 40% 32% 30% 20% 15% 11% 10% 0% Desktop compuer p p Laptop Computer pp p Mobile device U.S. 2007: n=4068 China 2007: n=4002 Base: All respondents U.S. 2008: n=4383 China 2008: n=4269 Netpop Research, LLC Netpop | Pocket 2009 13
  • 14. quot;Smartphonequot; penetration is comparable • 51% of mobile devices used to access the Internet in each country are smartphones • Top smartphone brands: in U.S. in China Change in Mobile Devices Used for Web Access 2007 to 2008: U.S. and China 100% 90% 85% 78% 80% 70% 60% 55% 53% 51% 51% 50% 41% 39% 40% 30% 23% 20% 13% 11% 6% 10% % Cell phone Smartphone PDA China 2007: n=1266 Base: Use mobile device to U.S. 2007: n=451 China 2008: n=1806 access the Internet e ee U S 008 U.S. 2008: n=637 63 Netpop Research, LLC Netpop | Pocket 2009 14
  • 15. Now that you have seen an overview of the mobile marketplace in the U.S. and China, we hope you are interested in learning more. To purchase the full report, please go to www netpopresearch com www.netpopresearch.com. Topics covered include: •Year/year trending from 2007 to 2008 •Market size and device ownership (cell phones, web-enabled phones, smartphones) •Device of choice for internet access •Crossover between computer and mobile device Comparison of use U.S. and •Time and locations of use Chinese •Premium content purchases in each country Mobile Internet Users •Attitudinal segmentation of mobile web users in each country •Demographics •Conclusions, implications and opportunities Netpop Research, LLC Netpop | Pocket 2009 15