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Managing Projects
Without Being Buried In
      Schedules

          Norm Smith
      Vice President, SmithOps
how did we get here?

High Costs – Can’t Keep Up with Changes – Frequent Project
                        Surprises
we want “balance”

 Team      Conduit       Schedul
PM
                            e




                         1,000+ lines



        Utility ≥ Cost
But we overdo detail

 Team      Conduit       Schedul
                            e
PM




                           10,000+
                            lines

        Utility = Cost
Change happens

 Team       Conduit          Schedul
                                e
PM
                                  To



                                  Fro
                                 ✗m
        Utility   ≈   Cost
Plus maintenance

 Team      Conduit       Schedul
                            e
PM
                              New
                               %


                              Old %
                             ✗
        Utility < Cost
We Get buried

 Team      Conduit         Schedul
             + Details
             + Change         e
PM           +
             Maintenance        New



                                 Old
                               ✗

         ✗
        Utility << Cost
We Get Schedule Divergence
The gap formed when your people and
 your plan head in different directions.
how do we prevent this?
High Costs – Can’t Keep Up with Changes – Frequent Project
                        Surprises
     (Now that we know how it happens)
Electron Microscope Detail




Variables Are Details, Changes, and
            Maintenance
        1. Control the Detail
        2. Control the Detail
        3. Control the Detail
9/23/05                            8/21/08, PDR
                         8/22/08                                    6/16/11, CDR 6/30/11
                                                                                                               11/20/14
                                                  7/1/11 6/17/11                                      11/5/14, Dev & Test
                                                                                        10/3/14 4/7/15    US to GO for O1
                                                                                          5/19/15 8/13/15   US to GO for O2
                                    10/1/09        MAF Construction to Support RWT
                                         2/1/10                                 5/22/12, Tooling Setup/Weld Development 3/21/11
                                                      3/22/11 5/23/12                   3/19/13, IVGVT CB M&A 11/9/11
                                              6/23/11 6/17/11                 7/17/12, SQ02A M&A 7/31/12
                                              4/19/11 6/17/11                      1/30/13, ISTA MAF I&A 11/20/12
       Ares I Upper Stage Engine                      11/20/12          1/30/13    ISTA US Avail. to Ship 11/20/12
    2/10/06               8/9/07, PDR         2          STA CB M&A
               8/10/07                  11/13/08, CDR
                                        6/1/10 10/1/10       J2x ATP
                                          4/21/10        A-2 Handover to Ares
                                        6/30/11 12/30/10        A-2 Available              2/21/12
                                                            3       8/31/12       A-3 Available
                         11/14/08                           8/26/10, Fab E10001   2/9/11
                                         8/30/11 1/3/11       4/6/11, #10001 A2 Test 2/17/12
                                             5/18/12 7/11/11            3/27/12, #10003 A2 Test 11/23/12
                                                   12/28/12 3/28/12        8/7/12, #10004 A2 Test 4/25/13
              What’s the right amount of detail?            6/4/13 1/22/13
                                                                  7/30/13 3/22/13
                                                                                  3/15/13, USE Testing 7/23/13
                                                                                       O1 USE to US
                                                                3/20/13 1/18/13        3/18/13, Cert Engine 1 5/14/13

   The minimum amount of detail required to                         7/3/13 4/2/13
                                                                    6/6/13 6/14/13
                                                                                         5/28/13, Cert Engine 2 8/28/13
                                                                                           9/9/13, O2 Flt Engine 8/29/13

successfully manage the project at a given point                    12/23/13 9/10/13
                                                                       3/4/14 10/29/13
                                                                                            10/29/13, A3 Tests 3/4/14
                                                                                             Avail for O2 US
       4
         Ares I Software in time.        5/13/10*        FSW PDR2
                                                                                10/20/14 8/4/14      USE DCR


                                                       6/30/11*     FSW CDR
Diminishing granularity
Fine details near term. Coarse details far
                   term.
    Also known as Agile Scheduling.
Moving Focus – 6 Week
  Rolling Wave               Forward




Shuttle Tile Repair
        Kit
    STS-114
 Return to Flight
Flat schedules
 Each level adds an order of magnitude of
                  detail.
Learn to capture projects with fewer levels.
Example
  Use metrics             Requirements
                          Development
Define Progress   TABLE B Requirements

                  5%        Started

                  20 %      Per Assignee

                  40 %      Per Assignee

                  50 %      From/To Language
                            Delivered
                  60 %      From/To Language
                            Approved
                  75 %      Submitted to SEIWG

                  85 %      SEIWG Approved

                  90 %      (Kickback for MOD)

                  100 %     SCB Approved
With right-sized schedules
       WE ARE FREE TO FLY
Reduced Costs – Fewer Surprises – More Success
Why is this all so important?
Schedules




Situational   Enfranchisemen    Boundary
Awareness            t         Maintenance
About the author
Mr. Smith has over 20 years experience
managing complex projects with geographically
dispersed teams. Norm Smith is Founder and
Vice President of SmithOps, a consulting firm
providing        progress          management
services, products, and training to government
(NASA) and commercial clients in industry
(Power and Construction). Mr. Smith authored
the book “Got Progress? Managing Projects
with Ease, Results, and Style” now available on
Amazon. Prior to founding SmithOps, Mr. Smith
served as a civil servant at NASA Marshall
Space Flight Center involved in management of
such projects as the US Propulsion Module for
Space Station and the X34 Rocket Plane. Mr.
Smith holds US patents in rocketry and robotics
and earned a Bachelor of Science degree in
Mechanical Engineering from the University of
Texas at Austin.


norm@smithops.com
713.929.3920

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Norm smith

  • 1. Managing Projects Without Being Buried In Schedules Norm Smith Vice President, SmithOps
  • 2. how did we get here? High Costs – Can’t Keep Up with Changes – Frequent Project Surprises
  • 3. we want “balance” Team Conduit Schedul PM e 1,000+ lines Utility ≥ Cost
  • 4. But we overdo detail Team Conduit Schedul e PM 10,000+ lines Utility = Cost
  • 5. Change happens Team Conduit Schedul e PM To Fro ✗m Utility ≈ Cost
  • 6. Plus maintenance Team Conduit Schedul e PM New % Old % ✗ Utility < Cost
  • 7. We Get buried Team Conduit Schedul + Details + Change e PM + Maintenance New Old ✗ ✗ Utility << Cost
  • 8. We Get Schedule Divergence The gap formed when your people and your plan head in different directions.
  • 9. how do we prevent this? High Costs – Can’t Keep Up with Changes – Frequent Project Surprises (Now that we know how it happens)
  • 10. Electron Microscope Detail Variables Are Details, Changes, and Maintenance 1. Control the Detail 2. Control the Detail 3. Control the Detail
  • 11. 9/23/05 8/21/08, PDR 8/22/08 6/16/11, CDR 6/30/11 11/20/14 7/1/11 6/17/11 11/5/14, Dev & Test 10/3/14 4/7/15 US to GO for O1 5/19/15 8/13/15 US to GO for O2 10/1/09 MAF Construction to Support RWT 2/1/10 5/22/12, Tooling Setup/Weld Development 3/21/11 3/22/11 5/23/12 3/19/13, IVGVT CB M&A 11/9/11 6/23/11 6/17/11 7/17/12, SQ02A M&A 7/31/12 4/19/11 6/17/11 1/30/13, ISTA MAF I&A 11/20/12 Ares I Upper Stage Engine 11/20/12 1/30/13 ISTA US Avail. to Ship 11/20/12 2/10/06 8/9/07, PDR 2 STA CB M&A 8/10/07 11/13/08, CDR 6/1/10 10/1/10 J2x ATP 4/21/10 A-2 Handover to Ares 6/30/11 12/30/10 A-2 Available 2/21/12 3 8/31/12 A-3 Available 11/14/08 8/26/10, Fab E10001 2/9/11 8/30/11 1/3/11 4/6/11, #10001 A2 Test 2/17/12 5/18/12 7/11/11 3/27/12, #10003 A2 Test 11/23/12 12/28/12 3/28/12 8/7/12, #10004 A2 Test 4/25/13 What’s the right amount of detail? 6/4/13 1/22/13 7/30/13 3/22/13 3/15/13, USE Testing 7/23/13 O1 USE to US 3/20/13 1/18/13 3/18/13, Cert Engine 1 5/14/13 The minimum amount of detail required to 7/3/13 4/2/13 6/6/13 6/14/13 5/28/13, Cert Engine 2 8/28/13 9/9/13, O2 Flt Engine 8/29/13 successfully manage the project at a given point 12/23/13 9/10/13 3/4/14 10/29/13 10/29/13, A3 Tests 3/4/14 Avail for O2 US 4 Ares I Software in time. 5/13/10* FSW PDR2 10/20/14 8/4/14 USE DCR 6/30/11* FSW CDR
  • 12. Diminishing granularity Fine details near term. Coarse details far term. Also known as Agile Scheduling.
  • 13. Moving Focus – 6 Week Rolling Wave Forward Shuttle Tile Repair Kit STS-114 Return to Flight
  • 14. Flat schedules Each level adds an order of magnitude of detail. Learn to capture projects with fewer levels.
  • 15. Example Use metrics Requirements Development Define Progress TABLE B Requirements 5% Started 20 % Per Assignee 40 % Per Assignee 50 % From/To Language Delivered 60 % From/To Language Approved 75 % Submitted to SEIWG 85 % SEIWG Approved 90 % (Kickback for MOD) 100 % SCB Approved
  • 16. With right-sized schedules WE ARE FREE TO FLY Reduced Costs – Fewer Surprises – More Success
  • 17. Why is this all so important? Schedules Situational Enfranchisemen Boundary Awareness t Maintenance
  • 18. About the author Mr. Smith has over 20 years experience managing complex projects with geographically dispersed teams. Norm Smith is Founder and Vice President of SmithOps, a consulting firm providing progress management services, products, and training to government (NASA) and commercial clients in industry (Power and Construction). Mr. Smith authored the book “Got Progress? Managing Projects with Ease, Results, and Style” now available on Amazon. Prior to founding SmithOps, Mr. Smith served as a civil servant at NASA Marshall Space Flight Center involved in management of such projects as the US Propulsion Module for Space Station and the X34 Rocket Plane. Mr. Smith holds US patents in rocketry and robotics and earned a Bachelor of Science degree in Mechanical Engineering from the University of Texas at Austin. norm@smithops.com 713.929.3920