Live Chatfor Ocda090917

Best Practice Online chats Sept. 17, 2009 OCDA ,[object Object],[object Object],[object Object],Child Support

Goal ,[object Object],[object Object],[object Object],[object Object],[object Object],Child Support

Two types of chats ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Child Support

Results ,[object Object],[object Object],[object Object],Child Support

Public topics: Child Support ,[object Object],[object Object],[object Object],[object Object],Child Support

Promotion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Child Support

Drawing positive attention ,[object Object],[object Object],[object Object],[object Object],Child Support

Lessons learned ,[object Object],[object Object],[object Object],[object Object],[object Object],Child Support

Software: Bold Chat $1,400 per year for 3 licenses Child Support

Bold Chat-Operator view Child Support

Bold Chat – Visitor view Child Support

Results ,[object Object],[object Object],[object Object],[object Object],[object Object],Child Support

Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Child Support

Feedback ,[object Object],[object Object],[object Object],Child Support

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