Meirc 2014 directory

For Enquiries and Nominations, Please Contact:
Client Service Executive
Meirc Training & Consulting
P. O. Box 5883, Dubai, United Arab Emirates
Tel: (971 4) 405 9090
Fax: (971 4) 405 9099
Email: meirc@meirc.com
www.meirc.com

3Training & Consulting
ContentsPage no.
4 A Word about Meirc
5 Meirc’s Mission
6 Training Services
6 Public Training Programs
7 In-Company Training Programs
7 Individualized Training Programs
8 Training Methodology
8 Action Plans and Training Follow-Up
8 Consultant’s Feedback
9 Meirc’s Professional Certificate (MPC)
10 Associations
10 National Association of State Boards of Accountancy (NASBA) Accreditation
10 American Society for Quality (ASQ) Accreditation
10 Project Management Institute (PMI®) Certification
10 Occupational Safety and Health Administration (OSHAcademyTM
)
11 EFQM
11 Health and Safety Institute® (HSI)
11 Chartered Management Institute (CMI)
11 HR Certification Institute (HRCI)
11 WILEY
12 Consulting Services
14 Research and Publication Services
16-26 Partial List of Clients
27-31 Index of Public Training Programs
32-33 The Meirc Conference
35-68 Accounting and Finance
69-77 Administration and Secretarial
77-85 Communication and Writing Skills
87-94 Contracts Management
95-100 Customer Service
101-122 Human Resources Management
123-133 Interpersonal Skills and Self Development
135-151 Leadership and Management
153-157 Maintenance Planning and Management
159-175 Marketing and Sales
177-192 Planning and Strategy Management
193-202 Project Management
203-209 Public Relations
211-224 Quality and Productivity
225-227 Safety Management
229-239 Supply Chain and Logistics Management
241-248 Training and Development
249 Discount and Cancellation Policy

4 Training & Consulting
AWord about Meirc
Meirc Training & Consulting is an independent multinational firm
with more than 56 years of experience in the fields of Management
and Human Resources. Since 1958, we have been successfully
providing our clients with business and professional solutions, as well
as expertise in the organization, management and development of
Human Resources.
Meirc offers an impressive range of training, consulting and research
services. Our experienced multilingual consultants provide these
services to a large number of organizations, both private and
public. We pride ourselves on our track record and long-standing
relationships with our clients, many of whom have been with us since
we started business.
Our training programs have attracted more than 273,000 participants
from around 2,300 organizations, and our client base is steadily
growing. Meirc has also established itself as a consulting leader in
a variety of fields. Our experienced professionals have successfully
completed consulting assignments and research studies for most of
the major organizations in the region.Meirc’s Vision
“To be the leading management
training and consulting firm
that sets the highest standards
of quality and service in the
region, aiming at cultivating
professional competence and
providing effective business and
human capital solutions.”

Meirc’s Mission
Building on 56 years of experience, our mission is to:
• Commit to the highest professional standards of quality,
operational excellence and integrity.
• Rely on full-time, multilingual consultants who have international
work experience coupled with in-depth cross-cultural and industry-
specific knowledge of the region.
• Provide innovative and practical solutions to our valued clients,
based on best practices and current research.
• Foster partnerships with our clients through market-driven
solutions and superior service.
• Depend on loyal and hard working personnel who are competent,
highly motivated and committed to their own development.
• Utilize the latest and most effective technology in our pursuit of
innovation and continuous improvement.
• Maintain a healthy return on our shareholders’investment in pursuit
of growth, community service and added value to our clients.
Meirc’s Offices
Since the founding of the firm in
1958, we have served our many
national and international
clients in the Arab World, Europe,
Africa, North America and the
Far East through our head office
in Dubai, as well as our offices
or representatives in Abu Dhabi,
Kuwait, Lebanon, Saudi Arabia,
the USA and Canada.

Training Services
Meirc’s training programs have been developed and are continually updated, based
not only on the latest international management principles and practices, but also on
field research, first-hand experience, in-depth knowledge of the region and the specific
requirements of organizations.
1. Public Training Programs
Public training programs are open to participants from any organization. These participants have
the opportunity to concentrate on their learning away from the job and without the pressures
of day-to-day work. Participants also benefit from sharing experiences with people from other
organizations and gain a new perspective on common problems.
The index of training programs to be offered in 2014 is given in this directory (see pages 27-31).
Other training programs added during the year will be described in future periodic brochures
and/or on our website www.meirc.com.
Terms and Conditions for Public Programs
a. Frequent Nomination Plan
In recognition of those clients who frequently nominate participants on public programs offered
by Meirc, a special frequent nomination discount of 10% on paid fees will be given if 10 or more
candidates are nominated per year.
This special discount will apply to the 10th paid nomination onwards on programs offered
during the period January 1 to December 31, 2014. Moreover, clients who nominated 10 or more
participants in 2013 will be eligible for the 10% discount for every nomination in 2014.
b. Several Nominations on the Same Program
In addition to the above plan, one extra free place is offered to any organization that makes 2 paid
nominations for the same program and dates.
c. Cancellation Terms
If a confirmed registration is cancelled less than 5 calendar days prior to the program start date, a
substitute participant may be nominated to attend the same program, or a 20% cancellation charge
is applied. The same 20% cancellation fee will be charged in case the participant is a no-show.

2. In-Company Training Programs
Most of the training programs described in this directory can be offered“in-company”in
English or Arabic and are then designed to effectively and economically meet the specific
needs of the client. Meirc can also design and offer“in-company”programs on subjects
that are not listed in this directory. In addition, programs can be designed based on any
combination of topics listed in this directory.
In-company programs benefit the client because they:
• address issues specifically related to the organization.
• include specially designed cases and exercises, which apply to the client’s situation.
• enable the organization to select the proper mix of participants to ensure maximum
benefit.
• build team spirit among the program participants.
• are cost effective.
Program Material and Customization
Meirc will design and prepare all the material required for“in-company”programs, including
training binders with the client’s name and logo and participation certificates for those with
full attendance. Meirc will also customize the presentation if the client can provide to the
assigned consultant relevant information (priorities, problems faced at work, etc.) within a
reasonable period prior to the start of the training program.
3. Individualized Training Programs
Individualized Training Programs (ITPs) are concentrated, practical, one-to-one coaching
sessions, with individuals receiving the full-time attention of specialized and experienced
consultants.
Meirc has conducted many such in-depth training programs, which were specifically
designed for individual participants. The subjects covered were based on the specific needs
of each participant. The programs usually comprise briefings by Meirc Senior Consultants,
reviews of manuals, reports and other data, as well as supervised exercises and structured
discussions. ITPs may last from one day to three months, depending on individual and
organizational needs, and may be conducted in English and/or Arabic.

4. Training Methodology
Meirc relies on a variety of training and facilitation methods and techniques. Used whenever
applicable, these methods are aimed at enhancing individual and group interaction while
maximizing learning. Some of these methods are:
• Brief presentations by the consultant.
• Group debriefs.
• Individual and team exercises, indoors and outdoors.
• Behavior modeling and role-plays.
• One-to-one and group discussions.
• Case studies, simulations and small projects.
• Video films, videotaping and playback.
• Self-analysis questionnaires and learning instruments.
• Assessment tests at the beginning and end of training programs.
• Individual action plans (to follow up and evaluate training results).
Most training programs are facilitated by bilingual (English and Arabic) consultants. Public
programs are held from 8:30 a.m. to 3:00 p.m. (lunch included). However, in-company programs
can be more intensive with extended hours.
5. Action Plans and Training Follow-Up
To ensure the concepts and skills introduced in our programs are duly transferred to the workplace,
Meirc is ready to incorporate an“Action Plan”section at the end of any training program. This
section will constitute an integral part of the training and will be completed by the participants
before the closing of the program.
If requested by the client, Meirc also stands ready to design a follow-up training session and/or
consult with the client to try to expedite the transfer of learning to the workplace and to deal with
any post-training issues which may impact the business.
6. Consultant’s Feedback
At the formal request of the client, Meirc will be glad to give a brief evaluation of the participants
(attendance, participation, etc.) and to provide the client’s Management with a summary
evaluation of the training.

7. Meirc’s Professional Certificate (MPC)
The purpose of this service is to recognize professionals with the commitment and dedication
to plan their personal training and development in such a way so as to achieve certification.
The MPC will be awarded to those who, in their respective fields:
1. Have attended any of the“Certified”programs listed in this directory, and
2. Have successfully passed the assessment administered at the end of the program, and
3. Have successfully completed the project assigned to them by the Program Leader within
the time frame agreed.
The MPC will attest that participants have met the professional standards that Meirc has
developed and nurtured over the last 56 years. Participants will receive, in addition to the
Attendance Certificate, a special MPC Certificate that will attest their credentials as Certified
Professionals.
Special Features of the MPC:
• Tests will be administered at the completion of each Certified Program (Pass rate is 70%).
Participants will be notified whether they have passed or not. Actual test scores will not be
disclosed.
• Projects will be assigned by the Program Leader who will agree to the subject participants
choose and set the standards, including time frames.

Associations
International Affiliations
In line with our commitment to excellence, Meirc offers a number of training programs
preparing professionals for certification exams given by International Associations in
areas like management, finance and accounting, human resources and compensation
management, sales and marketing, quality, administration as well as project management.
National Association of State Boards of Accountancy (NASBA) Accreditation
Meirc is registered with the National Association of State Boards of Accountancy
(NASBA), as a sponsor of continuing professional education on the National Registry
of CPE Sponsors. State boards of accountancy have final authority on the acceptance
of individual courses for CPE credit. Complaints regarding registered sponsors may be
addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700,
Nashville, TN, 37219-2417, U.S.A..
American Society for Quality (ASQ) Accreditation
Meirc is an approved training provider in the region for the American Society for Quality
(ASQ). ASQ is the world’s leading authority on quality. With more than 100,000 members,
this professional association advances learning, quality improvement, and knowledge
exchange to improve business results and to create better workplaces and communities
worldwide. Meirc supports ASQ to achieve its mission in this region. This alliance is a
testament of Meirc’s high level of professionalism achieved during the last 53 years.
ASQ courses will cover topics on six sigma green and black belts, lean principles and
preparation for the certified Manager of Quality/ Organization Excellence.
Occupational Safety and Health Administration (OSHAcademyTM)
Meirc’s health and safety programs are accredited by OSHAcademy™. These programs
conform to U.S. Department of Labor, OSHA standards and ANSI.1-2009 criteria for
accepted practices in safety, health and environment training. OSHAcademy™ is also
endorsed by the National Safety Management Society. The relationship between
OSHAcademy and Meirc is a proof of Meirc’s commitment to foster a healthy and safe
environment in general and in the workplace specifically.
Project Management Institute (PMI®) Certification
Meirc is assigned as a Registered Educational Provider (R.E.P.) with the Project Management
Institute (PMI®). As a result, Meirc is authorized to issue Category Three Professional
Development Units (PDU) that can be used for the authorization to take the Project
Management Professional (PMP) certification exam and for maintaining the PMP credentials.
Project Management Institute (PMI)
Registered Education Providers (R.E.P.)

Health and Safety Institute® (HSI)
Meirc is partnering with HSI, the largest privately held emergency care and response
training organization in the world, to deliver vibrant programs to meet the ongoing
training needs of various types of businesses, industries and the general public.
Industries and organizations with various backgrounds such as oil, electronics, power,
government, hotel and hospitality all rely on HSI training programs and products to
enhance the learning process through instructional design and format. Products include
award-winning videos featuring realistic scenarios filmed in occupational settings and
student packages, including Successful Completion Cards and Certificates.
Chartered Management Institute (CMI)
Meirc is also a Recognized Training Center by CMI which is the only chartered body in the
UK that awards management and leadership qualifications, and the only body that awards
the status of Chartered Manager, the hallmark of any professional manager. By fully
attending Meirc’s Certified Professional Manager program and successfully completing
Meirc’s test and project, participants will receive an additional certificate from CMI.
HR Certification Institute (HRCI)
Meirc is an approved provider with the HR Certification Institute. Established in 1976,
HRCI is an internationally certifying organization for the human resource profession
and a global leader in developing rigorous exams to demonstrate mastery and real-
world application of forward-thinking HR practices, policies and principles. Today, more
than 120,000 professionals worldwide proudly maintain the HR Certification Institute’s
credentials as a mark of high professional distinction. By successfully completing any
Meirc program which is approved by HRCI, participants will earn credit hours which are
essential for maintaining this professional distinction as PHR®, SPHR® or GPHR®.
EFQM
Meirc Training & Consulting is an International Licensed Trainer (LT) with EFQM certified to
deliver EFQM’s training programs. As a recognized LT, Meirc has a thorough understanding
of the EFQM Excellence Model backed by a second-to-none track record in the training
and consulting industry in the region. EFQM is a not-for-profit entity committed to help
organizations drive improvement through the EFQM Excellence Model, a comprehensive
management framework used by over 30,000 organizations in Europe and worldwide. The
EFQM Model also serves as basis for most private and public sector excellence and quality
awards in the region. Meirc is licensed to offer all 3 available EFQM programs which
are: Leaders for Excellence(L4E), Journey to Excellence(J2E) and the Internal Assessor
Training(IAT).
The use of this seal is not an
endorsement by the HR Certification
Institute of the quality of the
program. It means that this program
has met the HR Certification
Institute’s criteria to be pre-
approved for recertification credit.
WILEY
Meirc is proud to be recognized as a Wiley Endorsed Training Partner. This means that
Meirc is authorized to provide The Leadership Challenge®, one of the most internationally
recognized training programs on leadership. By attending this program, participants will
benefit from the exceptional resources made available by both Meirc and Wiley and upon
successfully completing the program, they will be awarded the internationally recognized
certificate of The Leadership Challenge® in addition to the certificate they receive from
Meirc Training & Consulting.

Consulting Services
Meirc works with clients to help identify issues and solve problems using a systematic
and creative approach. Meirc’s involvement varies with the nature of the situation and
the request of the client. In particular, the assignment may range from ad hoc advice on a
particular problem or issue, to the design of comprehensive systems for the client as well as
the evaluation and revision of existing systems.
After meeting with the client and agreeing on the scope of the project, a team of
specialized consultants starts working with the client’s staff. Together they collect facts and
data, which they then analyze using the latest techniques to identify practical solutions.
After agreeing on the solutions, they train the client’s staff, assist in the implementation and
help the client achieve long lasting benefits.
The range of consulting services is wide and includes:
Human Resources Management
• Job Analysis, Descriptions and Evaluations
• Personnel Policies and Procedures
• Organization and Workforce Planning
• Compensation and Benefits
• Compensation/Salary Surveys
• Competency Frameworks, Models and Dictionaries
• Psychometric Testing (Ability and Personality)
Performance Management
• Performance Management Systems
• Competency-Based Performance Systems
• Performance-Based Reward Systems
Training and Workforce Development
• Training Needs Analysis
• Evaluating Training Effectiveness
• Competency Gap Analysis
• Audit of the Training and Development Function
• Career Development and Succession Planning

Strategic Management
• Strategic Planning
• Development, Review and Audit of Key
Performance Indicators
• Management of Change
• Performance Measurement and the
Balanced Scorecard
• Feasibility Studies
Organization Management
• Organization Reviews
• Structure Development
• Process Mapping
• Simplification of Work Processes and
Procedures
Workforce Efficiency
• Assessment of Employee Potential
• Productivity, Work Standards and
Workforce Levels
• Employee Communication Strategies
• Employee Satisfaction Surveys
Improvement Strategies
• Total Quality Management
• Audit of Materials Management
• Audit of Maintenance Planning
• Audit of Project Management
Sales and Marketing
• Sales Management Systems
• Customer Service Programs
• Marketing Strategies
• Service Quality Management
• Mystery Shopper Studies
Corporate Finance and
Investment
• Financial Policies and Procedures
• Internal Control Systems
• Budget Systems and Manuals
• Business and Financial Forecasting
• Pre-IPO Due Diligence
• Financial Restructuring and Sensitivity
Analysis
• Design of Investment Policies
Psychometric and Occupational
Testing and Profiling
• Recruitment and Selection (or Talent
Acquisition)
• Training Needs Analysis
• Leadership Development
• Succession Planning
• Promotions
• Coaching and Mentoring
• Team Building
• Communication

Research and Publication Services
The research carried out by Meirc focuses on
studies related to management in the Arab
World. Much of our research is conducted with
practicing managers and executives whose
involvement helps in shaping and supporting
particular studies.
The most recent research study was on the
perennial topic of leadership and resulted in
a book titled Developing Multicultural Leaders
(2010) authored by Dr. Farid A. Muna and
Dr. Ziad A. Zennie. The book was published by
the reputable Palgrave Macmillan in the UK. A
team of eight Meirc consultants assisted the
authors in data collection for this field-based
research.
Our research synthesizes international
management literature by significant thinkers,
scholars and practitioners world-wide. The
authors tackle five related questions:
• What influence do early childhood years
have on leadership development and
success?
• What are the specific life experiences that
contribute to leadership success?
• How do leaders with potential become
outstanding?
• What critical paths must leaders follow on
their journey to success?
• What must great leaders do exceptionally
well to become and remain outstanding?
This research is unique because it
represents the first fully fledged empirical
study of its kind based on interviewing 310
successful leaders from 129 organizations
in 12 countries in the Middle East. The
practical implications of the study are
substantial: CEOs, senior executives, and
Human Resources professionals will find
important recommendations on how
best to recruit, select, assess, develop, and
motivate future managers and leaders.

Partial List of Clients
Regional and International Companies
• ABB Industries
• Arab Bank
• BP Middle East Ltd. (BPME)
• Dolphin Energy
• El Maghrabi Group of Companies
• Ericsson
• Hikma Pharmaceutical
• INDEVCO Group
• International Turnkey Systems
• Mobile Telecommunications
• Nutricia Middle East & Africa
• Pepsi-Cola International
• Philips Electronics M.E. & Africa
• Roche Diagnostics
• Schneider Electric
• Shell Markets (M.E.)
• Siemens
• Total Elf Fina
• Unicef
• Unilever
• United Nations
• VIVA
• Weatherford International
Afghanistan
• Afghan Wireless Communication Co.
• Aga Khan Foundation - Afghanistan
• Incentive Driving Economic Alternative-North,
East and West
• International Committee of the Red Cross
• Mine Action Coordination Center For Afghanistan
• Ministry of Agriculture, Irrigation & Livestock
• Ministry of Public Health of Afghanistan
• Ministry of Rural Rehabilitation and Development
(MRRD)
• MTN GSM Afghanistan
• Roshan Telecommunications
• The First Micro Finance Bank
• United Nations Assistance Mission in Afghanistan
• United Nations Office for Project Services
Angola
• Angola LNG SOMG
• AOC Telecommunication Products and Services
Ltd.
• OPCO - Sociedade Operacional Angola LNG
• Sonangol Pesquisa & Producao
Bahrain
• Abudawood Alsaffar Co.
• Arab Banking Corporation
• Arab Bank Plc
• Arab Insurance Group (B.S.C.)
• Ashrafs W.l.l
• Bahrain Bourse
• Bahrain Chamber for Dispute Resolution
• Bahrain Economic Development Board
• Bahrain Development Bank
• Bahrain Islamic Bank
• Bahrain Monetary Agency
• Bahrain National Gas Co. (BANAGAS)
• Bahrain Petroleum Co. (BAPCO)
• Bahrain Telecommunications Company (Batelco)
• Bank of Bahrain and Kuwait
• BNP Paribas
• BMMI
• Bukamal
• Central Bank of Bahrain
• General Organisation of Sea Ports
• Central Informatic and Telecommunications
Organisation
• Civil Services Bureau
• Durrat Al Bahrain Marina
• Durrat Khaleej Al-Bahrain
• Gulf Aluminum Rolling Mill Co.
• Gulf International Bank
• Gulf Petrochemical Industries Co. (GPIC)
• Institute of Public Administration (BIPA)
• International Agencies Co Ltd (Intercol)
• International Hospital Of Bahrain
• Jawad Business Group
• Mohammed Jalal & Sons W.L.L.

• Olayan Kimberly-Clark (Bahrain)
• Sabre Travel Network Middle East W.L.L
• Social Insurance Organization (Pension)
• Tamkeen ( Labour Fund)
• The Bahrain National Oil Co. (BANOCO)
• The Ritz-Carlton Hotel & Spa
• Viva
• Yousuf Khalil Almoayyed & Sons
Egypt
• Al Ahram Beverages Company
• Al-Ezz Dekheila Steel Company
• Arab African International Bank
• Arab Petroleum Pipeline Company (SUMED)
• British American Tobacco
• BP Egypt Co.
• Citadel Capital
• Egyptian Liquefied Natural Gas (ELNG)
• Interstate Paper Industries
• Juhayna Food Industries
• National Bank of Egypt
• Pico International Petroleum Services
• SC Johnson Egypt
• Shell Egypt N.V.
• Suez Canal Container Terminal
• The Egyptian Operating Company for Natural Gas
Liquefaction Projects
• United Gas Derivatives Company
Ethiopia
• Deutsche Stiftung Weltbevoelkerung
Ghana
• Catamount Finance Money Lending Ltd
• Ghana Free Zones
• Ghana Revenue Authority
• National Lottery Authority
• Venture Capital Trust Fund
• Zenith Bank Ghana Limited
India
• NTPC Limited
• Bharat Petroleum Corporation Ltd.
• Cairn Energy India Ptv. Ltd.
Indonesia
• BPMIGAS
• Directorate General of Taxes
• Ministry of Finance Republic of Indonesia
• Pertamina
• Pertamina Geothermal Energy
• PT.Telekomunikasi Indonesia
• VICO Indonesia
Iraq
• Erbil Manpower Company Ltd.
• Gulf Keystone Petroleum International Ltd
• Kalegran (MOL)
• OilServ Oilfield Services Co. Ltd
• Lafarge Cement Company
• Repsol Oriente Medio S.A. - Kurdistan Branch
Jordan
• Abu Khader Group
• Airport International Group
• Alzawrae Industrial Company
• Aqaba Container Terminal
• Arab Potash Company
• Dar Al-Handasah (Shair and Partners)
• Jordan Oil Shale Company
• Target Chemicals Est.

Kuwait
• Al Tanmya International Investment Company
• Al Yasra Fashion General Trading
• Abyat
• Ali Alghanim & Sons Automotive W.L.L
• Advanced Technology Company K.S.C.
• Australian College of Kuwait
• Automak Automotive Co. K.S.C.C.
• Bank of Kuwait and the Middle East (BKME)
• Boubyan Bank
• Boushahri Group
• Commercial Bank of Kuwait
• Commercial Facilities Company
• Dasman Diabetes Institute
• Equate Marketing Company
• EQUATE Petrochemical Company K.S.C.C
• Global Clearinghouse Systems Co.
• Gulf Investment Corporation
• Honeywell Kuwait Company
• Industrial and Financial Investments
• Institute of Banking Services
• Kout Food Group
• Kuwait & Gulf Link Transport Co.
• Kuwait Aviation Fuelling Company (KAFCO)
• Kuwait Energy Company
• Kuwait Foreign Petroleum Exploration Co.
• Kuwait Fund for Arab Economic Development
• Kuwait Gulf Oil Company
• Kuwait Institute for Scientific Research
• Kuwait International Bank
• Kuwait Investment Authority
• Kuwait National Petroleum Company
• Kuwait Oil Company
• Kuwait Oil Tanker Company (KOTC)
• Kuwait Petroleum Corporation (KPC)
• Kuwait Petroleum International Limited
• Mabanee S.A.K
• MARKAZ - Kuwait Financial Centre
• Mashaer Holding Company
• Mezzan Holding Co. KSCC
• Nafaies Holding Co.
• National Bank of Kuwait
• National Web Solutions Company
• NBK Capital
• North Africa Holding Company
• Oil Sector Services Company
• Petroleum Industries Company
• Public Authority for Industry
• Saudi Arabian Chevron
• Soor Fuel Marketing Company
• The Shared Electronics Banking Services
• Universal Watch Co.
• YIACO Medical
• Zain Mobile Telecommunication Co.
Lebanon
• ABV Zawaya
• Algorithm Sal
• Banque Audi
• Banque de la Mediterranée
• Banque du Liban et D’Outre Mer
• Brasserie Almaza
• Credit Libanais
• Debbas Holding
• Fransabank
• Glassline Industries
• Human Valoris
• Karl Storz
• Khalil Fattal & Fils
• MTC Touch
• Sanofi Aventis
• Société Générale de Banques au Liban
• Société Moderne Libanaise pour le Commerce
Libya
• Al Fanniah Oil Services Co. (ALFOSCO)
• Amerada Hess Libya Exploration Ltd.
• Al Jeel Al Jadeed For Technology
• Al Madar Telephone Co.
• Almadar Aljadid
• Alwadi Communications
• ConocoPhillips Libya Waha Ltd.

• Harouge Oil Operations
• HB Group
• Libya Africa Investment Portfolio
• Libya Telecom and Technology
• Libyan Post Telecommunication and Information
Technology
• Libyana Mobile Phone
• Mabruk Oil Operations Co.
• National Petroleum Service International
• Petrobras International Braspetro B.V Libya
• Taknia Libya Engineering Company
• The Libyan International Telecom Company
• Teikoku Oil Libya
• Wintershall Libya
Malaysia
• Department of Irrigation and Drainage Malaysia
• Ministry of Health Malaysia
• Talisman Malaysia Limited
Nigeria
• Abuja Markets Management Limited
• Addax Petroleum Development Nig Ltd
• Afren Energy Services Ltd
• American International Insurance Plc
• Asset Management Corporation of Nigeria
• Calabar Free Trade Zone
• Central Bank of Nigeria
• Chevron Nigeria Limited
• Copen Services Limited
• Eagleflair Consulting Limited
• Eunisell Limited
• Federal Inland Revenue Service
• Federal Judicial Service Commission
• First Bank Of Nigeria
• Intels Nigeria Ltd.
• Kaztec Engineering Limited
• Julius Berger Nigeria PLC
• Lagos State House Assembly
• Ministry of Petroleum Resources
• MTN Nigeria Communications Ltd
• National Assembly of Nigeria
• National Open University of Nigeria
• National Pension Commission
• National Universities Commission
• Nigeria Customs Service
• Nigeria Extractive Industries Transparency
Initiative
• Nigerian Air Force
• Nigerian Export-Import Bank
• Nigeria LNG
• Nigeria Sao Tome & Principe Joint Authority
• Nigerian Communications Commission
• Nigerian National Petroleum Corporation
• Petroleum Products Pricing Regulatory Agency
• Project Management Unit
• Sahara Group
• Securities & Exchange Commission
• Seplat Petroleum Dev. Company Ltd.
• South Atlantic Petroleum Ltd
Pakistan
• Eni Pakistan ltd
• Fauji Fertilizer Co.
• MOL Pakistan Oil & Gas Co B.V.
• PKP Exploration Ltd.
• The United States Agency for International
Development
Qatar
• Al Jazeera Childrens Channel
• Aspetar
• ASPIRE Academy for Sports Excellence
• Aspire Zone Foundation
• Barwa Real Estate Company
• Carnegie Mellon Qatar Campus
• College of the North Atlantic Qatar
• Gulf Drilling

• Hamad Medical Corporation
• Maersk Oil Qatar AS
• Msheireb Properties
• Occidental Petroleum Qatar
• Ooredoo
• Oryx GTL
• Public Works Authority (ASHGHAL)
• Qatar Aluminium Limited
• Qatar Authority for Charitable Activities (QACA)
• Qatar Central Bank
• Qatar Chemical Company
• Qatar District Cooling Company
• Qatar Fertilizer Company (QAFCO)
• Qatar Foundation
• Qatar Fuel Additives Co.
• Qatar Islamic Bank
• Qatargas Operating Company Limited
• Qatari Diar Real Estate Investment Company
• Qatar General Electricity & Water Corporation
• Qatar International Petroleum Marketing
Company Ltd. (Tasweeq)
• Qatar Investment Authority
• Qatar National Bank
• Qatar Petrochemical Company (QAPCO)
• Qatar Petroleum
• Qatar Steel Company (QASCO)
• Qatar University
• Ras Laffan Liquefied Natural Gas Company
(RASGAS)
• Sidra Medical & Research Center
• Silatech
• Supreme Council of Health
• Supreme Council for Information &
Communication Tech. (ICT)
• Texas A&M University
Republic of Kazakhstan
• Caspi Meruerty Operating Company B.V.
• Maersk Oil Kazakhstan Gmbh
• Mubadala Oil and Gas
• Samek International
Saudi Arabia
• ABB Industries
• Abdul Latif Jameel Company
• Abdullatif Alissa Group
• A. Abunayyan Group
• Advanced Electronics Co. Ltd. (AEC)
• Advanced Petrochemical Company (ADVANCED)
• Afia International Company
• Agriculture Development Co. Ltd.
• Air Liquide Arabia
• Alessa Industries Co.
• Al-Othman Holding Co.
• Al Ahsa Hospital
• Al-Elm Information Security
• Al Faisaliah Group Holding JSC Co.
• Al Fozan Group
• Al Khafji Joint Operations
• Al Mahmal Trading
• Al Majdouie Group
• Al Safi Danone Ltd.
• Al Safwa Cement Company
• Al-Faisaliah Medical Systems
• Al-Khorayef Commercial Co. Ltd.
• Almarai Company
• Arabian Agricultural Services
• Arabian Cement Company Ltd.
• Arabian Drilling Company
• Arabian Food Supplies Co.
• Arabian Geophysical and Surveying Company
• Arabian Industrial Fibers Co. (Ibn Rushd)
• Arabian Petrochemical Company
• Arabian Petroleum Supply Company
• Arab Satellite Communications
• ARASCO
• BAE Systems
• Balsharaf Group
• Bank Albillad
• Bank Al Jazira
• Banque Saudi Fransi
• Basamh Trading Company
• Basateen Foods Saudi Arabia Ltd
• Baud Telecom (BTC Networks)
• Capital Market Authority

• Chamber of Commerce & Industry-DMM
• Cigalah Group
• Communication & Information Tech. Commission
• Council Of Cooperative Health Insurance
• Cristal
• Dar Al-Hekma College
• E-Government Program
• E.A. Juffali & Brothers
• Eastern Petrochemical Company (SHARQ)
• EMAAR the Economic City
• EMAAR Middle East
• Empower Contracting Co.
• EniRepSa Gas Limited
• Exxonmobil Saudi Arabia Inc
• Falcom Financial Services
• Farabi Petrochemicals Company
• Farouk Maamoun Tamer & Co.
• Food & Fine Pastries Manufacturing (Sunbulah)
• GCC Interconnection Authority
• General Authority of Civil Aviation
• Gulf International Bank
• Gulf Packaging Industries Ltd.
• Hajr Electricity Production Company
• Haji Husein Alireza & Co. Ltd.
• Institute of Public Administration
• International Systems Engineering
• Ismail Abudawood Trading Co (IATCO)
• Islamic Development Bank
• Jadwalean International Opr. & Mgt. Company
• Jamjoom Pharma
• Jazeera Pharmaceutical Industries
• Jubail Chemical Industries Co.
• Jubail Energy Services Company
• Key Rent A Car
• King Abdullah University of Science & Technology
• King Abdul Aziz & His Companions Foundation
for Giftedness and Creativity
• King Abdullah bin Abdulaziz Public Education
Development Project - Tatweer
• King Abdullah City for Atomic and Renewable
Energy
• King Abdulaziz University Hospital
• King Abdulaziz City for Science & Technology
• King Faisal Specialist Hospital & Research Centre
• King Khaled Eye Specialist Hospital
• King Khalid Hospital University
• M.A. Abudawood & Partners
• MAADEN Aluminium Company
• Maaden Gold Company & Base Metal
• Maaden Phosphate Company
• Maban Real Estate Investment
• Middle East Agriculture Co. (MEAC)
• Middle East Propulsion Company
• Ministry of Communication & Information
Technology
• Ministry of Interior - The National Information
Centre
• Ministry of Labor
• Mobily
• Mohamad Yousef Naghi Motors
• Najm Insurance Services Company
• Nalco Saudi Company Ltd
• National Agricultural Development Co. (NADEC)
• National Commercial Bank
• National Gas & Industrialization Co.
• National Industrial Gases Company (GAS)
• National Industrialization Company
• National Petroleum Industrialization Co. (TASNEE)
• National Petrochemical Industrial Co.
• National Unified Procurement Medical Supplies
Company
• National Water Company
• Nawah Health Care
• NCB Capital
• Omar A. Balubaid Co. Ltd.
• Omar K. Alesayi Group of Companies
• Petromin
• Power & Water Utility Company for Jubail & Yanbu
(MARAFIQ)
• Prince Sultan Cardiac Centre
• Radwa Trading Company
• Rabigh Refinery & Petrochemical Co.
• Rashed Abdulrahman Al Rashed & Sons Co.
• Red Sea Gateway Terminal
• Riyad Bank
• Riyadh Armed Forces Hospital

• Royal Commission for Jubail & Yanbu
• Rubaiyat Modern Luxury Products
• SADAD Payment System
• Sahara Petrochemical Company
• Saudi Airlines Real Estate Development Company
• Saudi Arabian Airlines – SAUDIA
• Saudi Arabian Airlines – Catering
• Saudi Arabian Airlines – Ground Services
• Saudi Arabian Amiantit Company
• Saudi Arabian General Investment Authority
• Saudi Arabian Japanese Pharmaceutical Company
Limited
• Saudi Arabian Lubricating Oil Co.
• Saudi Arabian Marketing & Agencies Co.
• Saudi Arabian Markets & Shell Lubricants Co.
• Saudi Arabian Mining Company (Ma’aden)
• Saudi Arabian Monetary Agency
• Saudi Arabian Oil Company (Saudi Aramco)
• Saudi Aramco Lubricating Oil Refinery Co.
• Saudi Aramco Mobil Refinery Co.
• Saudi Aramco Products Trading Company
• Saudi Aramco Shell Refinery Company
• Saudi Aramco Total Refinery and Petrochemical
Company (SATORP)
• Saudi Basic Industries Corporation
• The Saudi British Bank
• Saudi Cement Co.
• Saudi Ceramics Company
• Saudi Chevron Phillips
• Saudi Credit Bureau (SIMAH)
• Saudi Development Training Company Limited
• Saudi Diesel Equipment Company Limited
• Saudi Electricity Company (SEC)
• Saudi Food & Drug Authority
• Saudi Ground Services Company
• Saudi Industrial Development Fund
• Saudi International Petrochemical Co. (SIPCHEM)
• Saudi Industrial Property Authority
• Saudi Pharma. Industries & Medical Appliances Co
(SPIMACO)
• Saudi Railway Company
• Saudi Stock Exchange
• Saudi Telecom
• Schindler Olayan Elevator Co. Ltd.
• Saudi Commission for Tourism & Antiquities
• Savola Foods Arabia
• SEDCO Holding
• Sigma Paints Saudi Arabia Ltd.
• Supreme Foods Group
• Tatweer Education Holding Company
• Tatweer Educational Transportation Services
• Tatweer for Educational Services
• Tawuniya
• The National Shipping Company of Saudi Arabia
• United Sugar Company
• Wahah Electric Supply Co. of S.A. (WESCOSA)
• Xenel Industries Ltd.
• Yanbu Cement Company
• Yamama Saudi Cement Company Ltd.
• Zain - Mobile Telecom Company - Saudi Arabia
• Zamil Airconditioners
• Zamil Group Holding Company
• Zamil Industries Investment Co.
• Zamil Plastic Industries Ltd
Sudan
• Arab Bank For Economic Development In Africa
• Bank of Khartoum
• Central Bank of Sudan
• Greater Nile Petroleum Operating Co. (GNPOC)
• Kenana Engineering and Technical Services
• Petro-Energy E&P
• Petronas
• Sayga Investment Company
• Sudanese Mobile Telephone (mobitel)
• SudaPak Operating Company Limited
• Sudapet Co. Ltd.
• Sudatel Telecom Group
• UN & African Union Hybrid Mission In Darfur

• United Nations World Food Programme
• White Nile Petroelum Operating Co.
• Zain Sudan
Sultanate of Oman
• Aromatics Oman, LLC.
• Authority for Electricity Regulations (AER)
• Bank Dhofar
• Bank Muscat
• BP Exploration (Epsilon) LTD
• Capital Market Authority
• CC Energy Development S.A.L
• Central Bank of Oman
• College Of Banking And Financial Studies
• Daleel Petroleum
• Electricity Holding Company S.A.O.C
• Falcon Oilfield Services
• Haya Water
• Information Technology Authority
• Majan Electricity Company (saoc)
• Majis Industrial Service Co.
• Mazoon Electricity
• MB Holding Company LLC
• Medco LLC
• Ministry of Defense
• Muscat Securities Market
• National Bank of Oman
• Occidental of Oman
• Oman Airports Management Company S.A.O.C.
• Oman Drydock Company
• Oman Electricity Transmission Company S.A.O.C
• Oman Environmental Services Holding Company
(S.A.O.C)
• Oman Gas Company
• Oman India Fertiliser Company
• Oman Investment Fund
• Oman LNG
• Oman Oil Company Exploration & Production LLC
• Oman Oil Refineries and Petroleum Industries
Company
• Oman Oil Company S.A.O.C
• Oman Oil Marketing
• Oman Power & Water Procurement Co.
• Oman Refineries and Petrochemical Co.
• Oman Shipping Company
• Oman Telecommunications Co.
• Oman Tourism & Development Company SAOC
(OMRAN)
• Petrogas
• Petroleum Development Oman LLC
• Qalhat LNG
• Rural Areas Electricity Company
• Salalah Methanol SFZ llc
• Sohar Industrial Port Company
• Telecommunication Regulatory Authority
• Takamul Investment Company
Tanzania
• Bank of Tanzania
• Local Authorities Pensions Fund
• Medical Stores Deparment
• Ngorongoro Conservation Area Authority
• PPF Pensions Fund
• Tanzania Communications Regulatory Authority
• Tanzania Revenue Authority
Tunisia
• OMV E&P
• Petrofac Energy Developments Int. Ltd
Turkmenistan
• Buried Hill Serdar Limited
• Burren Resources Petroleum Ltd
• Dragon Oil Turkmenistan Ltd.

Uganda
• Bank of Uganda
• Public Procurement and Disposal of Public Assets
Authority
• Uganda Communications Commission
• Uganda Revenue Authority
United Arab Emirates
• Abu Dhabi Airport Company
• Abu Dhabi Autonomous Systems Investments Co LLC
• Abu Dhabi Chamber of Commerce & Industry
• Abu Dhabi Co. for Onshore Oil Operations (ADCO)
• Abu Dhabi Distribution Company
• Abu Dhabi Education Council
• Abu Dhabi Farmers’Services Centre
• Abu Dhabi Food Control Authority
• Abu Dhabi Fund For Development
• Abu Dhabi Future Energy Co. MASDAR
• Abu Dhabi Gas Development Co. Ltd
• Abu Dhabi Gas Industries Ltd. (Gasco)
• Abu Dhabi Gas Liquefaction Co. Limited (ADGAS)
• Abu Dhabi General Services Company (MUSANADA)
• Abu Dhabi Health Services Company (SEHA)
• Abu Dhabi Investment Authority
• Abu Dhabi Marine Operating Company (ADMA-OPCO)
• Abu Dhabi Media Company
• Abu Dhabi Motorsports Management (Yas Marina
Circuit)
• Abu Dhabi National Chemicals Company
• Abu Dhabi National Energy – TAQA
• Abu Dhabi National Exhibitions Co. (ADNEC)
• Abu Dhabi National Oil Company (ADNOC)
• Abu Dhabi National Tanker Co.
• Abu Dhabi Oil Company Ltd Japan (ADOC)
• Abu Dhabi Oil Refining Company (TAKREER)
• Abu Dhabi Petroleum Ports Operating Co. (IRSHAD)
• Abu Dhabi Police
• Abu Dhabi Polymers Co. Ltd. (Borouge)
• Abu Dhabi Ports Company
• Abu Dhabi Quality and Conformity Council
• Abu Dhabi Retirement Pensions & Benefits Fund
• Abu Dhabi Securities Exchange
• Abu Dhabi Sewerage Services Co.
• Abu Dhabi Shipbuilding
• Abu Dhabi Sports Council
• Abu Dhabi Systems & Information Centre
• Abu Dhabi Tawteen Council
• Abu Dhabi Transmission & Despatch Co.
• Abu Dhabi Vocational Education and Training Institute
• Abu Dhabi Water & Electricity Authority
• ADNOC Distribution
• ADNOC Technical Institute
• Advanced Integrated Systems Co.
• Advanced Technology Investment Company
• Al Ain Distribution Company
• Al Ain Hospital
• Al Ain Municipality
• Al Ain Wild Life Park & Resort
• Al Fakher Tobacco Factory F.Z.C.
• Al Foah LLC
• Al Gharbiah Hospitals
• Al Khaleej Sugar LLC
• Al Khayyat Investments
• Al Mirfa Power Company
• Al Rahba Hospital
• Al Taif Technical Services
• Al Tayer Group
• ALDAR Properties PJSC
• Ambulatory Healthcare Services
• American University of Sharjah
• Aramex International Courier
• Atlas Copco Services Middle East
• Beeah The Sharjah Environment Company
• Borouge Pte Ltd
• Bunduq Company Ltd.
• Cansco Well Control
• Citiscape Group
• Civil Services Department
• Cleanco General Cleaning Services
• Community Development Authority
• Corniche Hospital
• Crown Prince Court
• Dana Gas
• Department of Economic Development
• Department of Finance
• Department of Municipal Authority Affairs
• Department of Tourism and Commerce Marketing
• Department of Transport
• DP World
• Dragon Holdings Limited

• Dubai Airport Free Zone (DAFZA)
• Dubai Air Wing
• Dubai Airports
• Dubai Aluminum Company Ltd.(dubal)
• Dubai Chamber of Commerce & Industry
• Dubai Electricity & Water Authority (dewa)
• Dubai Holdings
• Dubai International Financial Centre
• Dubai Internet City
• Dubai Islamic Bank
• Dubai Ladies Club
• Dubai Multi Commodities Centre
• Dubai Municipality
• Dubai Natural Gas Co. Ltd. (Dugas)
• Dubai Properties
• Dubai Public Prosecution
• Dubai Supply Authority
• Dubai World Trade Centre
• Economic Zones World
• Econosto Mideast BV
• Ejadah Asset Management Group
• Emaar Hospitality Group Llc
• EMAAR Properties
• Emiraje Systems LLC
• Emirate of Abu Dhabi – Finance Department
• Emirates Advanced Investments
• Emirates Aluminium
• EmiratesNBD
• Emirates Central Cooling Systems Corporation
• Emirates General Petroleum Corporation (Emarat)
• Emirates Identity Authority
• Emirates Institute for Advanced Science & Technology
• Emirates Investment Authority
• Emirates Industrial Bank
• Emirates Metallic Industries Company
• Emirates National Oil Company Ltd. (Enoc)
• Emirates Nuclear Energy Corporation
• Emirates Petroleum Products Company (Eppco)
• Emirates Post Group Holding
• Emirates Precision Industries
• Emirates Sembcorp Water & Power Co.
• Emirates Steel Industries
• Emirates Telecommunications Corp. (ETISALAT)
• Empost Corperation
• Environment Agency Abu Dhabi
• ESNAAD
• Etihad Rail
• Family Development Foundation
• Federal Authority for Nuclear Regulation
• Federal Demographic Council
• Fine Hygienic Paper Co.
• First Gulf Bank
• Flash Entertainment
• Funet Trading Co ( L . L . C )
• Future Pipe Industries
• General Civil Aviation Authority
• General Head Quarters – Armed Forces
• General Holding Corporation (SENAAT)
• General Secretariat of Executive Council
• Global Aerospace Logistics LLC
• Global Medical Solutions, LLC
• Great Wall Drilling Company
• Grand Stores
• H.H. Ruler’s Court
• Hamdan Bin Mohammed e-University
• Health Authority – Abu Dhabi
• Higher Corporation for Specialized Economic Zone
• Inchcape Shipping Services
• Injazat Data System
• International Fund For Houbara Conservation
• Judiciary Department - Emirate of Abu Dhabi
• Khalifa Bin Zayed Al Nehayan Foundation
• Khalifa Fund for Enterprise Development
• Khalifa Fund to Support & Develop Small & Med. En
• Khalifa University of Science, Technology & Research
• Kuwait Food Company (AMERICANA)
• MAF Group
• Mafraq Hospital
• Majid Al Futtaim Leisure & Entertainment
• Majid Al Futtaim Properties (MAFP)
• Manchester Business School
• Masdar Institute
• Maximus Air Cargo
• MBC – Al-Arabia
• Michel Chalhoub Trading Company
• Ministry of Cabinet Affairs
• Ministry of Foreign Affairs
• Ministry of Interior
• Ministry of Interior - Diwan Abu Dhabi
• Ministry of Presidential Affairs
• Miral Asset Management LLC
• Moalajah Fzc

• Mubadala Development
• Municipality of Abu Dhabi City
• MUSANADA
• National Bank of Abu Dhabi
• National Central Cooling Co. (TABREED)
• National Drilling Company (NDC)
• National Emergency and Crisis Management Authority
• National Health Insurance Company (DAMAN)
• National Marine Dredging Company
• National Petroleum Construction Company (NPCC)
• National Rehabilitation Center
• Offset Program Bureau - Tawazun
• Oilfields Supply Centre
• Paris Sorbonne University
• Petrofac International Ltd.
• Port, Customs & Freezone Corporation
• Presidential Flight
• Prime Minister’s Office
• Qualpro Distribution
• RAKBANK
• Regulation and Supervision Bureau
• Roads & Transport Authority
• Royal Jet
• Ruwais Fertilizer Industries (FERTIL)
• Seadrill
• Sembcorp Gulf O&m Co. Fujairah Water & Power Plant
• Securities and Commodities Authority
• Serco Middle East
• Sheikh Khalifa Medical Center SKMC
• Sheikh Saqr Program For Government Excellence
• Social Care & Minors Affairs Foundation
• TAMKEEN
• TATWEER
• Tawam Hospital
• Tawazun
• Tawazun Precision Industries
• Tecom Investments
• Telecommunications Regulatory Authority
• The Executive Affairs Authority
• The Executive Council
• The Higher National Security Council
• The National Council of Tourism & Antiquities
• The Petroleum Institute
• The Supreme Council for National Security
• Thuraya Satellite Telecommunication Co.
• Total ABK
• Tourism Development & Investment Co.
• twofour54
• UAE Offsets Group
• Union Co-operative Society
• Valentine Maritime Gulf
• Vela International Marine
• Western Region Development Council
• Western Region Municipality
• Winnington FZCO
• Zakum Development Company (ZADCO)
• Zayed House for Islamic Culture
Yemen
• Masila Petroleum Exploration and Production
Company
• OMV Exploration & Production
• Safer Exploration & Production (SEPOC)
• Spacetel Yemen
• Yemen International Telecommunication Company
• Yemen LNG
Zambia
• Lawrence Sikutwa and Associates Ltd.
• Ministry of Commerce, Trade and Industry
• Zambia Integrated System Strengthening Program

Page No.
Accounting and Finance 35
Finance for Non-Finance Professionals 36
Advanced Budgeting Workshop 37
Effective Budgeting and Cost Control 38
Financial Management Certificate 39
Chartered Financial Analyst: CFA Level 1 Preparation Course 40
Financial Analysis Workshop: A Hands-On Approach 41
Financial Modeling: Using Excel 42
Next Generation Excel: Advanced Business and Financial Reporting 43
Dynamic Business Reports and Dashboards using Excel 44
Efficient Finance and Accounting Operations: 2014 Best Practices and Updates 45
Professional Skills for Finance and Accounting 46
Professional Accounting Certificate 47
Preparing Financial Statements and the Annual Report 48
Certified Accounts Assistant 49
Financial Accounting and Reporting 50
CMA 1 - Certified Management Accountant Preparation Course Level 1 51
CMA 2 - Certified Management Accountant Preparation Course Level 2 52
International Financial Reporting Standards (IFRS) and 2014 Updates 53
Accounting and Comparison of IFRS and GAAP 54
IFRS for Small and Medium Enterprises 55
Fundamentals of Accounting for Administrative and Support Staff 56
Cash Flow Statement Workshop: Preparation and Analysis 57
Financial Statement Consolidation and Investment Accounting 58
Fast Closing Monthly and Year-End Accounts 59
Certified Fixed Assets Professional 60
Accounts Payable: From Accounting to Management 61
Accounts Receivable and Credit Policies Management 62
Payroll: Preparation, Analysis and Management 63
Accounting Policies and Procedures 64
Internal Control: Compliance, Operational, and Financial 65
Certificate in Cost Management 66
Inventory Accounting and Costing 67
Certificate in Treasury Management 68
Administration and Secretarial 69
Certified Administration and Office Management Professional 70
Administration and Office Management: Best Practices and Technologies 71
The Executive Assistant / Personal Assistant Masterclass 72
The Highly Productive and Effective Administrator 73
Index of Public Training Programs
Page No.
The Meirc Conference
Organizational Excellence: Strategies for Exceptional Performance and Quality
32

Page No.
Efficient Administration Skills 74
Computer-Based Office Administration and Organization 75
Communication and Writing Skills 77
Organizational and Departmental Communication 78
Advanced Communication Skills 79
Interpersonal Communication Skills 80
Advanced Presentation Skills 81
Making Powerful Presentations 82
Advanced Business Writing 83
Business Writing Skills 84
Effective Report Writing 85
Contracts Management 87
Certified Contract Manager 88
Effective Contract Preparation 89
Contract Administration: Understanding and Implementing Contractual Obligations 90
Project Management for Contract Professionals 91
Negotiating Contracts Successfully 92
Tendering Procedures and Bid Evaluation 93
Managing Contractual Claims 94
Customer Service 95
Customer Service Management 96
Certified Customer Service Professional 97
Excellence in Customer Service 98
The Customer Complaint System: A Tool for Customer Service Improvement 99
Customer Satisfaction and Loyalty 100
Human Resources Management 101
Strategic Human Resources Management 102
Certified Human Resources Professional: From Traditional HR Role to Business Partner 103
Human Resources Management 104
Competencies: Design, Development and Implementation 105
Talent Management: Developing Multicultural Leaders 106
Performance Management: Setting Objectives and Conducting Appraisals 107
Organization and Workforce Planning 108
Advanced Recruitment, Interviewing and Selection 109
Recruitment, Interviewing and Selection 110
Professional Interviewing Skills 111
Advanced Employee Relations 112
Employee Relations: Roles and Responsibilities 113
Employee Engagement and Retention 114
Knowledge Management: How to Create an Effective Learning Organization 115
Certified Compensation and Benefits Professional 116
Compensation and Benefits 117

Page No.
Certified Job Evaluation Professional 118
Job Analysis and Job Description Techniques 119
Measuring and Forecasting Human Capital Investment 120
Human Resources KPIs: Benchmarking HR Performance 121
Auditing HR Processes 122
Interpersonal Skills and Self Development 123
Certified Master Negotiator 124
Win-Win Negotiation Skills 125
Emotional Intelligence: Strategies for Success 126
Managing Conflict: Power through Influence 127
Creative Problem-Solving and Decision-Making 128
Creative Thinking and Innovation Techniques 129
High Performance Teams 130
Time Management and Stress Control 131
Work-Life Balance: Maximizing Productivity and Quality of Life 132
The Power of Positive Attitude 133
Leadership and Management 135
Senior Management Program: The Executive MBA 136
The Leadership Challenge® Workshop 138
Results-Based Leadership 139
The Power of Leaders 140
Leadership and Communication 141
Certified Professional Manager 142
Key Managerial Skills for New Managers and Supervisors 143
Middle Management Skills 144
Advanced Supervisory Skills 145
Supervisory Skills 146
Management Skills and Techniques for Engineers 147
Coaching Skills for Peak Performance 148
Managerial Decision-Making and Problem-Solving 149
Leading and Managing Change 150
Certified Team Leader 151
Maintenance Planning and Management 153
Advanced Maintenance Management 154
Certified Maintenance Planner 155
Maintenance Planning, Scheduling and Control 156
Facility Planning and Management 157
Marketing and Sales 159
The Strategic Marketing Plan 160
Certified Marketing Professional 161
Marketing for Better Results 162
Certified Brand Manager 163

Page No.
Distribution Channels: Optimizing Market Penetration 164
Customer Relationship Management: CRM Strategic Roadmap 165
Social Media Marketing and Networking 166
Product Launch and Management 167
Certified Sales Manager 168
Sales Professional Certificate 169
Advanced Key Account Management and Business Development 170
Key Account Management 171
Major Accounts Selling: Negotiating and Winning RFPs 172
Retail Management 173
Sales Territory and Time Management 174
Creative Retail Selling and Visual Merchandising 175
Planning and Strategy Management 177
Corporate Strategies and Innovation 178
The Certified Strategist: From Planning to Execution 179
Strategic Thinking and Planning 180
Strategy Management in the Public Sector 181
Corporate Entrepreneurship 182
Management Consulting Skills 183
Successful Planning, Organizing and Control 184
The Certified Balanced Scorecard Practitioner 185
The Balanced Scorecard: Achieving Performance Excellence 186
KPIs: Keeping Score Using the Right Metrics 187
Business Intelligence: Data Analysis and Reporting Techniques Using Excel 188
Developing and Implementing the Business Plan 189
Feasibility Studies: Preparation, Analysis and Evaluation 190
Risk Management 191
Enterprise Resource Planning (ERP): From Sourcing to Utilization 192
Project Management 193
Preparation for Project Management Professional (PMP) Certification 194
Certificate in Advanced Project Management 195
Project Management Skills 196
Mastering Project Metrics, KPIs, and Dashboards 197
Establishing and Managing the Project Management Office (PMO) 198
Managing Projects Using Microsoft Project 199
Managing IT Projects Effectively 200
Project Risk Management 201
Preparation for Risk Management Professional (RMP) Certification 202
Public Relations 203
Certified Public Relations Professional 204
Public Relations and Media Skills 205
Public Relations Campaigns: From Planning to Execution 206
Corporate Social Responsibility (CSR) 207

Page No.
Events and Conferences Management 208
Business Etiquette and Protocol 209
Quality and Productivity 211
Total Quality Management (TQM): Tool Box for Continual Improvement 212
Improving Productivity through Quality and Cost Reduction 213
Simplification of Work Processes and Procedures 214
Process Management: Mapping and Improvement 215
Certified Quality Management Professional 216
Understanding and Implementing Six Sigma 217
ASQ Certified Manager of Quality / Organizational Excellence Refresher 218
ASQ Approved Lean Six Sigma Green Belt 219
ASQ Introduction to Quality Engineering 220
EFQM: Internal Assessor Training (IAT) 221
EFQM: Journey to Excellence (J2E) 222
EFQM: Leaders for Excellence (L4E) 223
Strategic Quality Management 224
Safety Management 225
Health and Safety in the Workplace 226
How to Be a Leader in Safety and Health 227
Supply Chain and Logistics Management 229
Materials and Supply Chain Management 230
Production Management and Material Requirements Planning 231
Inventory Planning and Stock Control 232
Certified Purchasing Professional 233
Strategic Sourcing 234
Purchasing Management and Cost Saving Techniques 235
Fundamentals of Purchasing 236
Negotiation Strategies for Better Purchasing Value 237
Warehouse Operations and Management 238
Successful Fleet and Transport Management 239
Training and Development 241
Certified Training and Development Professional 242
Managing and Coordinating Training 243
Career Development and Succession Planning 244
Identifying Training Needs and Evaluating Training 245
Certified Master Trainer 246
Train the Trainer: From Design to Delivery 247
eLearning: A New Training Approach 248

The Meirc Conference
2-day conference in English
Conference Objectives
Increased stakeholder pressure and a rapidly
changing global environment have forced
organizations to consistently deliver higher levels
of economic and social returns. In many instances,
stakeholders want their expectations to be
exceeded, not simply met. Excellent organizations
understand these pressures and expectations
and strive relentlessly to achieve and sustain
exceptional levels of performance. In essence,
excellence becomes in every organization’s reach
if pursued as a journey rather than a destination.
Meirc’s 2014 Conference will take an in-depth look
into what makes organizations excellent. It will
further explore what organizations can learn from
best practices in the field in order to start their
own journey to excellence.
The purpose of Meirc’s 2014 Conference is
threefold:
• Investigate the underlying pillars needed to
support organizational excellence in the GCC
and Middle East regions
• Provide recommendations for organizations to
help them assess their level of excellence and
build plans to bridge any performance gaps
• Invite best practitioners and experts to
provide insights on what sets excellent
organizations apart and how aspiring
organizations can develop and sustain their
own outstanding levels of performance.
2014 Theme:
Organizational Excellence: Strategies for Exceptional
Performance and Quality
Main Topics
The above purpose will be achieved through
addressing the following main topics as they relate to
GCC and Middle East organizations:
• Role of organizational leadership in the journey to
excellence.
• Optimization of the strategy management
process to maximize organizational results.
• Importance of strategic partnerships.
• Migration from a mentality of products and
services to one of customer centricity.
• Establishment and Sustainability of a culture of
quality.
• Utilization of quality management tools in the
organization.
• Expansion of people’s competence and
capabilities.
• Streamlining and optimization of business
processes using lean and six sigma.
• Assessment of performance and how to build the
proper improvement plans.
• Excellence and best practices in key sectors:
»» Government
»» Healthcare
»» Education
»» Oil and Gas

Location & Dates
Abu Dhabi, 2 - 3 April 2014
Fees in US$
Per participant $ 900
(including coffee breaks and a
buffet lunch daily)
Why Should I attend Meirc’s 2014
Conference?
Excellence, quality, communication, collaboration
and customer focus, are all critical requirements
to support today’s practitioners in applying
excellence frameworks, benchmarking and
sharing examples on continuous improvement.
These practices continue to impact the
organizational culture and boost the bottom line.
Meirc’s 2014 Conference will demonstrate how
excellence frameworks and quality initiatives can
support continuous improvement by focusing on
customers, leadership, methodologies, strategic
partnerships and people involvement.
Who Should Attend?
The conference is a must for:
• Business leaders and executives
• Human resources and training managers
• Business units managers
• Project managers
• Quality officers and managers
• Managers in charge of performance management
and organizational excellence
• Functional managers
• Strategy and planning managers
Discount Policy
For groups of three or more
from the same organization,
fees are US$ 600 per
attendee.
2014Theme:ORGANIZATIONAL EXCELLENCE
Strategies for Exceptional Performance and Quality
2-3April2014-AbuDhabi

35
Accounting and Finance
Effective decisions are those that are
predicated on the delivery of timely and
accurate information. In both private
and public organizations, providing
such information on time with less effort
and money transforms decisions from
mundane to value-adding. The diversified
portfolio of programs in our Accounting
and Finance Category aims to provide you
and your team with the skills you need
to add value. Practical and hands-on, the
programs are delivered using best-in-class
technology.
Our value proposition is simple; learn,
engage, apply and improve. With the
biggest suite of programs in the region
in Accounting, Finance, Modeling,
Budgeting, and Treasury, you and your
team are guaranteed to find the program
that will contribute to your career and
professional development. All our
programs are delivered by Meirc’s full-time
experienced and licensed CPAs.

AccountingandFinance
Program Outline
Program Objectives
By the end of the program, participants will be
able to:
• Explain the functions of financial management
and its role in running businesses.
• Communicate effectively with finance
professionals by using common financial
language.
• Define the four key financial statements: balance
sheet, income, cash flow and changes in owners’
equity as well as key financial terms used in
organizations (e.g. profit, margins, leverage, etc.)
• Interpret the financial health and condition of a
company, division or responsibility center.
• Apply capital budgeting techniques and cost-
volume-profit analysis to enhance decision
making.
• Use financial information to manage and evaluate
their company or department operations.
Concept of Financial Management
• Accounting versus Finance: Rules and Responsibilities
• The Three Pillars of Finance
»» Financing Decisions
»» Investing Decisions
»» Operating Decisions
The Key Financial Statements
• Understanding the Accounting Cycle
• The Six Main Accounts in Financial Statements
• The Cycle of Financial Statements
• Income Statement
• Owners’Equity
• Balance Sheet
• Cash Flow Statement and Cash Flow Rules
• Annual Reports, Auditors’Opinion and Financial Disclosures
• Mapping the Three Pillars of Finance to Financial Statements
Analysis of Financial Statements
• Judging the Health of the Business
• Vertical, Horizontal, and Trend Analysis
• Income Statement Ratios
• Balance Sheet Ratios
• Analyzing and Interpreting Company Annual Reports
• Different Measures of Profitability
• Reading through the Numbers
Working Capital and the Financing Decision
• Why Manage Working Capital?
• Current Asset Classification
• The Trade-Off in Working Capital Management Strategies
• Sources of Short-Term Financing
• Balancing Profitability and Liquidity
Break-Even Analysis and Decision Making
• Understanding Break-Even Analysis
• Fixed and Variable Cost Behavior
• Decision-Making Using Contribution Margin
Budgeting Process and Techniques
• Importance of Budgeting
• Main Methods in Budgeting
»» Incremental Budgets
»» Zero-Based Budgeting
»» Activity-Based Budgeting
»» Participative Budgeting
• The Budgeting Process
• Budgetary Cost Control
Capital Projects
• Time Value of Money
• The Capital Budgeting Decision
• Methods in Evaluating Capital Projects
• Net Present Value and Internal Rate of Return
This program is worth 25 NASBA CPEs.
Location & Dates
Dubai, 19 - 23 January 2014
Dubai, 30 March - 3 April 2014
Dubai, 25 - 29 May 2014
Abu Dhabi, 22 - 26 June 2014
Dubai, 24 - 28 August 2014
Dubai, 26 - 30 October 2014 (Arabic)
Dubai, 23 - 27 November 2014
Dubai, 21 - 25 December 2014
Delivery Type: Group-Live
Prerequisites: None
Meirc reserves the right to alter
dates, content, venue and trainer
with a reasonable notice time.
Fees in US$
Per participant $
4,100
Frequent nomination $
3,690
buffet lunch daily)
One extra free place for every 2 paid nominees
This program is designed for:
Managers, supervisors and staff from any
function including finance who need to improve
understanding and use of financial information.
Finance for Non-Finance Professionals
5-day program in English or Arabic (Public and In-company)

Program Outline
Program Objectives
able to:
• Build budget templates and models for their
departments or organizations.
• Apply several forecasting techniques to better
manage uncertainties in budgeting.
• Evaluate capital budgeting decisions using
several methods and recommend proper action.
• Utilize Microsoft Excel functions and tools in the
budgeting process.
• Evaluate the budgeting process in their
organization and recommend improvements.
Budgeting and Planning
• The Budget and the Functions of Management
• Budget as a Planning Tool
• Budgets and the Key Financial Statements
• Top-Down versus Bottom-Up Process
Budget Cycle, Process and Approaches
• The Budget Cycle
• The Characteristics of Successful Budgeting
• Making the Budget a Value-Added Activity
• Top Ten Problems with Budgeting
• Choosing the Proper Budgeting Approach:
»» Incremental Budgeting
»» Flexible Budgeting
»» Kaizen Budgeting
»» Rolling (Continuous) Budgets and Forecasts
• The Master Budget and its Components
• Operating and Capital Budgets
• Best Practices in Budgeting
• Creating a User-Friendly Template
Forecasting Techniques
• Forecasting Models
• Qualitative and Quantitative Methods
• Steps in Developing Forecast Models
• Time Series and Trend Analysis
• Data Conditioning Techniques
• Exponential Smoothing and Moving Averages
• Simple and Multiple Regression Analysis
Advanced Capital Budgeting Evaluation
Techniques
• Business Risk and Cost of Capital
• Classifying Investment Projects
• Cash Flow Estimation
• Analyzing Investment and Operating Cash Flows
• Time Value of Money Concept
• The Required Rate of Return
• Net Present Value (NPV)
• Internal Rate of Return (IRR)
• Multiple Internal Rates of Return
• Modified Internal Rate of Return (MIRR)
• Profitability Index (PI)
• Pay-Back Period and Discounted Pay-Back Period
• Capital Rationing
• Comparing and Evaluating Techniques
• Sensitivity and Risk Analysis
Breakeven Analysis and Optimization
Techniques
• Cost Volume Profit (CVP) Analysis
• Using CVP to Reach a Target Income
• Single Product and Multiple Products Breakeven Analysis
• Working with Budget Constraints
• Building Optimization Models
Management Budget Reports
• Tracking the Budgets
• Budget as a Control Tool
• Variance Analysis
Location & Dates
Dubai, 23 - 27 February 2014
Abu Dhabi, 28 September - 2 October 2014
Prerequisites: None
Fees in US$
Per participant $
4,100
3,690
buffet lunch daily)
Finance directors, managers, controllers, accountants,
budget analysts, budget owners and professionals
who wish to expand their budgeting knowledge.
Advanced BudgetingWorkshop
5-day program in English (Public and In-company)

Program Outline
Program Objectives
able to:
• Demonstrate how the budget relates to the
key financial statements: balance sheet, income
statement, and cash flow.
• Prepare a budget consistent with the
organization’s strategic plan.
• Use appropriate estimation techniques in the
development of revenue and expense budgets.
• Identify all the appropriate costs to be included in
a capital expenditure proposal.
• Apply cost control tools, analyze management
variance reports and take proper corrective
action.
Planning and the Functions of Management
• The Critical Functions of Management
• Aligning the Budget with the Organization’s Strategy
• Road Map to Strategy
• Budget as a Planning Tool
• Control: The Missing Link
• Planning Pitfalls
The Key Financial Statements
• The Accounting System
• The Income Statement
• The Balance Sheet
• The Cash Flow Statement
Budgeting: Process and Approaches
• The Advantages of Budgeting
• The Budget Process
• Rolling Budgets
• The Master Budget
• Operating and Capital Budgets
• The Budgeted Financial Statements
• Approaches to Budgeting:
»» Incremental Budgeting
»» Flexible Budgeting
»» Kaizen Budgeting and Continuous Improvement
• Tools of Forecasting
• Direct and Indirect Costs
• Characteristics of an Effective Budget
• Problems in Budgeting
Cost Control
• Budget as a Control Tool
• The Control Process
• Characteristics of an Effective Control System
• Responsibility Reporting
• Variance Analysis: Identifying the Components of Variance
• Variance Analysis: Taking the Corrective Action
Capital Expenditure Budgeting and Analysis
• Simple versus Compound Interest
• Identifying and Analyzing Cash Flows
• The Discount Rate: Using Cost of Capital
• Net Present Value (NPV)
• Internal Rate of Return (IRR)
• Profitability Index (PI)
• Pay-Back Period (PBP)
• Accounting Rate of Return (ARR)
• Approval for Expenditure (AFE)
• Sensitivity and Risk Analysis
Cost Volume Profit Analysis (CVP)
• Identifying the Fixed Costs and Variable Costs
• Computing Breakeven Point in Units
• Computing Breakeven Point in Sales
• Assumptions of CVP Analysis
• Using CVP in Budgeting Decisions
Location & Dates
Dubai, 26 - 30 January 2014
Dubai, 23 - 27 March 2014
Dubai, 27 April - 1 May 2014 (Arabic)
London, 15 - 19 June 2014
Abu Dhabi, 10 - 14 August 2014
Dubai, 21 - 25 September 2014
Kuala Lumpur, 12 - 16 October 2014
Prerequisites: None
Fees in US$
Per participant $
4,100
3,690
buffet lunch daily)
All managers, supervisors and analysts who prepare
and/or use management budgets.
Effective Budgeting and Cost Control
5-day program in English or Arabic (Public and In-company)

Program Outline
Program Objectives
able to:
• Advance their knowledge of corporate financial
management.
• Leverage their understanding in the macro
finance roles from strategic and operational
perspectives.
• Develop a practical understanding of corporate
finance, capital budgeting and cost of capital.
• Gain knowledge of how equities and fixed-income
securities are priced.
• Develop dynamic strategic financial planning
models.
• Demonstrate understanding of mergers,
acquisitions, takeovers, and corporate control.
• Manage their working capital effectively.
• Apply conservative and aggressive approaches in
working capital management.
Note: This is a hands-on training program using laptops,
which will be made available by Meirc.
The Scope of Corporate Finance
• Corporate Finance Functions
• Dimensions of Capital Funding
• Four Key Financial Statements
• Financial Statements and Cash Flow Analysis
• Types of Financial Ratios
• Future and Present Values Practical Applications
Strategic and Operational Financial Planning
• Overview of the Planning Process
• Long-Term Financial Planning
• Sustainable Growth Model
• Pro Forma Financial Statements
• Assumptions to Generate Pro Forma Financial Statements
• Building Strategic Financial Models
• Modeling What-If-Analysis
Corporate Finance, Capital Budgeting and Cost
of Capital
• The Capital Budgeting Process
• Net Present Value and Internal Rate of Return
• Discounted Payback Period
• Profitability Index
• Weighted Average Cost of Capital
• Measures of Corporate Leverage
• Dividends and Share Repurchases
Mergers, Acquisitions, and Corporate Control
• Methods of Acquisitions
• Types of Mergers
• 5 Phases to the M&A Process
• Due Diligence
• Motives for Mergers and Acquisitions
• Anti-Takeover Measures
Stock and Bond Valuation
• Valuation Fundamentals
• The Basic Valuation Model
• Term Structure of Interest Rates
• Zero Growth and Constant Growth Valuation Models
• Variable Growth Model
• Fixed Income Securities Valuation
Short-Term Financial Management
• Liquidity versus Profitability
• The Cash Conversion Cycle and Cash Management
• Decisions Applied to Current Assets
• Trade-Off in Working Capital Management (WCM)
• Aggressive versus Conservative Approach
• Working Capital Management
Location & Dates
Dubai, 18 - 22 May 2014
Dubai, 30 November - 4 December 2014
Prerequisites: None
Fees in US$
Per participant $
4,600
4,140
buffet lunch daily)
Financial professionals, finance managers,
corporate controllers, financial controllers, treasury
professionals, chief accountants, accounting
managers, senior accountants, banking professionals,
and corporate business professionals.
Financial Management Certificate
Successful candidates on this program will be awarded
Meirc’s Professional Certificate (MPC).

Program Outline
Program Objectives
able to:
• Get a jump start to help them prepare for the CFA
Level I curriculum:
»» Ethical and professional standards and
quantitative methods
»» Economics
»» Financial accounting and reporting
»» Corporate finance, portfolio management
and equity investments
»» Fixed income securities and alternative
investments.
Ethical and Professional Standards and
Quantitative Methods
• Code of Ethics and Standards of Professional Conduct
• Global Investment Performance Standards
• Discounted Cash Flow Applications
• Statistical Concepts and Market Returns
• Probability Concepts
• Common Probability Distribution
• Sampling and Estimation
• Hypothesis Testing
• Technical Analysis
Economics
• Elasticity, Efficiency and Equity
• Markets in Action
• Organizing Production
• Outputs and Costs
• Perfect Competition and Monopolistic Competition
• Monopoly and Oligopoly
• Markets for Factors of Production
• Money, the Price Level and Inflation
• Fiscal Policy and Monetary Policy
• Central Banks
Financial Reporting and Analysis
• Financial Statement Analysis
• Financial Reporting Mechanics and Standards
• Understanding Income Statement and Balance Sheet
• Understanding Cash Flow
• Financial Analysis Techniques
• Inventories, Long-Lived Assets and Non-Current Liabilities
Corporate Finance, Portfolio Management and
Equity Investment
• Capital Budgeting
• Cost of Capital
• Measures of Leverage
• Dividends and Share Repurchases
• Working Capital Management
• Corporate Governance
• Portfolio Management
• Risk and Return
• Portfolio Planning and Construction
• Security Market Indices and Market Efficiency
• Equity Securities and Industry Analysis
• Company Analysis and Equity Valuation
Fixed Income Securities and Alternative
Investments
• Features of Debt Securities
• Risks Associated with Investing in Bonds
• Bond Sectors and Instruments
• UnderstandingYield Spread
• Valuation of Debt Securities
• Measurement of Interest Rate Risk
• Derivative Markets and Instruments
• Forward, Futures and Swap Markets and Contracts
• Alternative Investments
• Investing in Commodities
Location & Dates
Dubai, 18 - 22 May 2014
Prerequisites: None
Fees in US$
Per participant $
4,100
3,690
buffet lunch daily)
Professionals in finance and accounting, treasury
and investment banking, investment houses, bank
managers, investment managers, institutional investors,
accountants, and corporate managers looking to
improve their financial careers.
Chartered Financial Analyst:
CFA Level 1 Preparation Course

Program Outline
Program Objectives
able to:
• Apply the framework of financial statements
analysis.
• Demonstrate skills at the foundations of ratio and
financial analysis.
• Carry out company and industry analysis.
• Implement the process of company evaluation
and analysis.
• Analyze real-life financial statements from
companies traded on the world and GCC stock
exchanges.
Financial Statement Analysis: An Introduction
• Role of Financial Reporting and Analysis
• The Core Financial Statements and the Importance of the
Annual Report
• The Important Role of Notes and Supplementary
Information
• Objective and Types of Audits of Financial Statements
• Financial Statement Analysis Framework
• The Accounting Cycle
• Financial Reporting Mechanics
• Relationship, Elements and Classification of Financial
Statements
Financial Reporting Standards
• Importance of Reporting Standards in Security Analysis and
Valuation
• The Standards Setting Bodies
• International Financial Reporting Standards versus Generally
Accepted Accounting Principles
Understanding Financial Statements
• Income Statement Components
• Revenue and Expense Recognition
• Balance Sheet Components:
»» Measurement and Classification
• Cash Flow Statement:
»» Operating, Investing, and Financing Activities
»» Direct versus Indirect Methods in Cash Flow Preparation
Financial Analysis Techniques
• Ratio Analysis:
»» Liquidity: Current, Quick, and Cash Ratios
»» Asset Management and Activity Ratios
»» Solvency: Debt, Equity, and Times Interest Earned Ratios
»» Profitability: Profit Margin, Gross Margin, Return on
Assets, Return on Equity
»» Market and Valuation: Price-Earnings and Earnings Per
Share Ratios
• Vertical Analysis and Strategy: Balance Sheet and Income
Statement Approaches
• Trend Analysis and Growth
• DuPont Analysis: The Three-Step and Five-Step Models
• Time-Series and Cross-Sectional Analysis
• Limitation of Ratio Analysis
Financial Statement Analysis: Applications and
Presentations
• Evaluating a Company’s Past Performance
• Comprehensive Real-Life Analysis of Publicly Traded
Companies
Location & Dates
Istanbul, 24 - 28 August 2014
Prerequisites: None
Fees in US$
Per participant $
4,100
3,690
buffet lunch daily)
Professionals in the field of finance and accounting,
financial analysts, department heads, senior
management team members, financial controllers,
finance managers, chief and financial accountants
who perform business analysis and provide financial
recommendations.
Financial AnalysisWorkshop:
A Hands-On Approach

Program Outline
Program Objectives
able to:
• Apply learned skills of corporate financial models.
• Demonstrate practical know-how of corporate
valuation techniques and tools.
• Construct forecasted financial statement models
and perform sensitivity analysis.
• Use the free cash flow technique in determining
the value of a project or a company.
• Develop financial models using comparable
company analysis and discounted cash flow
analysis.
Financial Calculations: Applications
• Time Value of Money:
»» Present Value (PV) and Net Present Value (NPV)
»» Internal Rate of Return (IRR) and Multiple IRR (MIRR)
»» Using XNPV and XIRR
• Amortization of Loan Schedule
• Dividends per Share and Cash Flow to Equity
• EffectiveYields and Returns
Corporate Financial Analysis
• Profit and Loss versus Balance Sheet Analysis
• Comparable Company Analysis
• Building Block Analysis
• Vertical, Trend, and Horizontal Analysis
• Liquidity
»» Current, Quick, and Cash Ratios
• Asset Management and Activity
»» AR and AP Turnover
»» Cash Conversion Cycle
»» Asset Turnover
• Solvency, Leverage and Gearing
»» Debt, Equity, and Times Interest Earned Ratios
• Asessing Profitability Management
»» Profit Margin, Gross Margin, Return on Assets, Return on
Equity
• Market and Valuation
»» Price-Earnings and Earnings per Share Ratios
• Modeling the DuPont Identity
»» The Three-Step and Five-Step Models
Calculating Cost of Capital and Capital Structure
• The Gordon Dividend Model
• Supernormal Growth
• Regression Analysis
• Calculating Cost of Equity and Cost of Debt
• Computing the Expected Return on the Market
• Computing Weighted Average Cost of Capital (WACC)
Financial Statement Modeling
• How Financial Models Work
• Modeling Income Statement
• Modeling Balance Sheet
• Free Cash Flow Measurement (FCF)
• Using FCF to Value the Firm and its Equity
• Sensitivity Analysis
• Discounted Cash Flow Analysis
• Developing an Integrated Financial Model
Model Construction Techniques
• Data Tables Design
• Assumptions and Input Variable Rules
• Regression and Conditional Functions
• Array Functions and Formulas
• Spinner Data Modeling
• List Box Data Modeling
• Option Box Data Modeling
• Acquiring and Updating Data from the Text, Access
Database, SQL, and the Web
Location & Dates
Dubai, 26 - 30 October 2014
Prerequisites: None
Fees in US$
Per participant $
4,100
3,690
buffet lunch daily)
Professionals in corporate finance, financial analysts,
investment bankers, financial controllers, finance
managers, professionals responsible for project
valuation, project finance, portfolio managers, and
professionals in the private investment industry.
Financial Modeling: Using Excel

Program Outline
Program Objectives
able to:
• Boost Excel reporting expertise in business, finance,
and accounting.
• Perform automated reconciliation for speedy weekly
and monthly reporting.
• Link their Excel with PowerPoint for dynamic data
update.
• Develop dynamic business dashboards and
scorecards to assist professionals in measuring
performance and enhancing decision making.
• Use advanced report development techniques by
linking-up Excel with Access, Web, Text, SQL, Oracle,
and other databases.
• Record, Run and Edit Macro to perform repetitive
tasks and generate reports.
• Design, prepare and email business and accounting
reports in minutes.
Tools and Techniques
• Consolidation Data from Separate Files and Sheets
• Date Validation Using Lists, Dates and Custom Validation
• Array Functions
• Cell Management Tools: Left, Right, Mid, Concatenate, Value
• Naming Cells and Ranges
• Subtotal, Sumif, Sumifs, Sumproduct
• Looking Up Data, Texts, and Values using the Vlookup
• The Incredible Table Tools Techniques
• Slicing Dates into Day Names, Month Names,Years and
Quarters
• Text to Columns and Dynamic Trimming Using Trim, Len,
Find, Substitute
• Text Change Functions
The 19 Must Learn Pivot Tables Tools
• Creating Pivot Tables
• Number Formatting Techniques
• Designing Report Layout
• Sorting in Ascending, Descending and More Sort Options
• Filtering Labels and Values
• Expanding and Collapsing Reports
• Summarize Data by Sum, Average, Minimum, Maximum,
Count
• Show Values as % of Total and % of …
• Pivot Table Options
• Inserting Formulas
• Date Analysis
• Copying Pivot Tables
• Creating Pivot Charts
• Dynamic Chart Labeling
• Mastering the Slicer
• Showing Report Filter Pages
• Linking Pivot Tables and Pivot Graphs with PowerPoint
• Conditional Formatting with Pivot Tables
• Designing Reports Using the GetPivotData
Reporting Modeling Techniques
• Spinner
• Check Box Data Modeling with IF Function
• Option Box Data Modeling with IF Function
• List Box Data Modeling with CHOOSE Function
• Linking Excel with Text Files
• Linking Excel with Databases (Access)
• Linking Excel with SQL
• Linking Excel with Internet
• Scenario Manager
Learning the Ultimate Tool in Excel: MACROS
(Introduction)
• Macro Basics
• Planning for a Macro
• Designing your Control Board
• Recording Macro
• Testing Macro
• Editing Macro
• Macro Workshops
• Advanced Filter with Macro
Tips and Tricks in Excel
• Controlling and Protecting your Reports, Analysis and
Reconciliations
• Data Entry Form
• Custom List
• Camera Tool
• Text to Speech
• Protecting Worksheets and Workbooks
Location & Dates
Abu Dhabi, 13 - 17 April 2014
Dubai, 15 - 19 June 2014
Prerequisites: None
Fees in US$
Per participant $
4,100
3,690
buffet lunch daily)
Accountants, senior and junior accountants, business analysts,
accounting and finance professionals, research professionals,
marketing and sales, administrative staff, supervisors, general
business professionals and staff from any function who need
to learn and apply state-of-the-art techniques to their daily
business reporting, reconciliations, and analysis.
Next Generation Excel:
Advanced Business and Financial Reporting

Program Outline
Program Objectives
able to:
• Leverage their Excel expertise to new and
advanced levels.
• Link-up Excel and import data from different
sources.
• Perform data analysis techniques to produce
timely and accurate reports.
• Design outstanding visualization charts and
dashboards.
• Develop master level report solutions.
• Record, write and edit powerful macros that will
perform routine tasks in no time.
Essential Reporting Requirement Skills
• The 19 Rules of Pivot Tables and Pivot Charts
• Multiple Consolidation Ranges
• Retrieving External Data Using Microsoft Query
• Importing Text Files Using MS Query
• Querying Multiple Text Files
• Connecting to Access Databases
• Connecting to SQL Databases
• Establishing a Connection to SQL Server
• Importing Files from an Analysis Service
• XML Data Import
• Importing from Data Connection Wizard
• Importing from Microsoft Query
• Connections Properties
Advanced Data Structuring Techniques
• Custom Data Validation
• Creating and Managing Innovative Conditional Formatting
• Understanding and Using Solver
• XML Mapping, Importing and Management
Charting and Visualization Techniques
• Creating Dynamic Labels
• Using the Camera Tool
• Working with Formula-Driven Visualizations
• Using Fancy Fonts
• Leveraging Symbols in Formulas
• Working with Sparklines
• Creating Unconventional Style Charts
Building Report Solutions
• Conceptualizing and Understanding Report Solutions
• Developing a Report Solution
• Configuring Spreadsheet Report Data Options
• Configuring Usage Options
• Enable Background Refresh
• Refresh Data When Opening the File
• Configuring Definition Options
• Looking at the Connection Information
• Combo Box Data Modeling Tool
• List Box Data Modeling Tool
• Form Controls Data Modeling Tools
Macro-Charged Reporting
• Recording, Editing, Testing VBA Macros
• Working with standard VBA Code for Report Design and
Management
• Building a Macro-Driven Reconciliation Program
• Building Budget Variance Reporting Program
• Building an Email-Based Report Distribution Program
• Building a Macro-Based Report Printing System
• Building a Financial Statement Preparation System
• Building a Vendor and Invoice Analysis Report
Location & Dates
Dubai, 11 - 15 May 2014
Prerequisites: None
Fees in US$
Per participant $
4,100
3,690
buffet lunch daily)
Accountants, senior and junior accountants, business
analysts, accounting and finance professionals,
research professionals, marketing and sales,
administrative staff, supervisors, general business
professionals and staff from any function who need
to learn and apply state-of-the-art techniques to their
daily business reporting, reconciliations, and analysis.
Pre-requisite: Intermediate-Level Excel knowledge or
attendance of Meirc’s Next Generation Excel program.
Dynamic Business Reports and Dashboards
Using Excel

Program Outline
Program Objectives
able to:
• Demonstrate how they can enhance the
operations of the finance and accounting
departments.
• Acquire internationally implemented best
practices in the following areas: accounts
payable, billing, budgeting, cash management
and treasury, costing, filing, financial statements,
general ledger, inventory and policies and
procedures.
• Leverage their accounting cycle skills.
• Use new tools to make their job efficient and
smart.
• Apply their knowledge through hands-on
workshops and group presentations.
The Importance of Best Practices (BP)
• Effective versus Efficient Tools
• Functions of Management
• Finance and Accounting Vision and Mission
• Customer Service Survey
• Purposes and Processes of Finance and Accounting (F&A)
• Accounting Cycle and Financial Statements Cycle
Accounts Payable (AP) Best Practices
• The Life Cycle of Accounts Payable
• Improving AP through Decentralization and Centralization
• Enhancing AP Processing Using Vendor Analysis and
Reconciliation
• Electronic Expense Reporting
• On-Line Purchasing Catalogue
• Document Management System
Billing, Collection, Inventory Cash Management,
and Budgeting Best Practices
• Accounts Receivable Life Cycle and Tools
• Inventory Life Cycle and Tools
• Improving Cash Management, Lockbox Collections, and
Zero-Balance Accounts
• Modern Budgeting Techniques Mindset
Fixed Assets Best Practices
• Fixed Assets Life Cycle and Tools
• Bar Coding Systems
• Capitalizing versus Expensing of Fixed Assets
Monthly Reporting Best Practices Using Excel
• Improving the Timeliness and Accuracy of Business and
Accounting Data
• Enhancing Report Development and Analysis
• Consolidating your Data
• Validating Data for Accuracy
• Using Pivot Tables
»» Preparing Periodic Reports in No Time
»» Performing Efficient and Accurate Reconciliation
»» Bank Statement Reconciliation
»» Payroll Reporting and Analysis
»» Accounts-Payable Reporting and Analysis
»» General Ledger Reporting, Reconciliation and Analysis
»» Budgeting Reporting and Analysis
»» Invoice Analysis and Reporting
»» Creating Flash Management Reports
• XBRL, F9, and Dashboards
• Enhancing Policies and Procedures Manuals
Essential Behavioral Concepts for Enhancing the
Finance and Accounting Operations
• The New Set of Skills for F&A
• Clean Desk Policy
• Hiring the Best, Cross-Training, Back-Up Strategies, and
Teamwork
• Staff Responsibility Charts
• Successful Meetings
• Review/Authorization Procedures
• Peak Performance Time
Location & Dates
Dubai, 6 - 10 April 2014
London, 17 - 21 August 2014
Abu Dhabi, 16 - 20 November 2014
Prerequisites: None
Fees in US$
Per participant $
4,100
3,690
buffet lunch daily)
Professionals in the field of finance and accounting,
managers, supervisors, and finance professionals who
need to understand, apply and implement
practical tools to enable them to run the finance and
accounting departments more efficiently.
Efficient Finance and Accounting Operations:
2014 Best Practices and Updates

Meirc 2014 directory

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