Customer relationship management

1. Empower Your Business with Our Creativity and
Knowledge
CRM System of the software is developed keeping in mind the needs and preferences of the
small as well as large businesses. CRM Software is all about maintaining the details of
enquiries arrived about various products and services of the company.
Apart from these features, MyBackoffice has also designed a CRM application for mobile
devices. With this application, the executives and managers could sign in using the given
login ids and password for access.
Also, CRM mobile application has the special feature of GPS which will allow the manager
to check the whereabouts of the executives. It enables the company to keep a constant watch
on the employees and confirm if they sincerely working on their field task.

2. Excellent Features Served In CRM System
CRM Software will show the Opportunity Dashboard where graphical presentation discloses
the inquires arrived and opportunities foreseen. The status of opportunity sales is also
represented through this graph.
Other Excellent Features Served In CRM System Are:
 Date and time of meeting in opportunity sales.
 The to-do list for the meeting. Sends alerts about the meeting to the executive.
 Maintains Call log which mentions the number of calls made in a day for promoting and
selling the product.
 The follow-up details are maintained here. Hence, the boss could observe everything in
the system itself and is not required to question the executives.
 Details of the company to whom the product/service is sold.
 Details of the companies who inquires about the product/service and the name of an
executive who takes the inquiry.
 Maintains the Bills and accounts of the sales done. Payment status is too recorded under
CRM Software.