1. Do we really know the core competency of
knowledge transfers in the workplace
Thabang Mabena
Graduate Trainee
Cordys
2. 2
Why Knowledge Transfers
Continuous Growth of Knowledge in IT
New Framework and New Concepts in the company
Different Project’s Different Scopes
It is the next step after training
Different Minds Different Ideas
Different Levels of Knowledge (Bridging Gaps)
3. 3
Knowledge Transfers In The Argility
Mentorships
Training/Apprenticeship
Workshops
Company Wikis/Documents
4. 4
The Knowledge Transfer Process
Identifying the knowledge holders within the
organization
Documenting the knowledge
Motivating them to share
Transferring the Knowledge :
● Sharing of documents
● Having workshops
● Pair Up
● Assessments
● Etc.
5. 5
The Benefits: As a graduate/employee
Growth in Creativity
Proper Task Planning
Document new knowledge
Improve knowledge management
6. 6
The Benefits: Project(s) Wise
Teams Share Ideas
Pushes Evolutions In New Idea
Idea Adoption
Save Time & Costs On Ideas That Already Exist
Acceleration Of Development
Identification of strong point among
team members
Capture Knowledge
Risk Reduction
7. 7
The Benefits: As Argility
Adds more value to the employees
Easy investment
More Consistency
Creating Integrated And More
Interchangeable IT Services
We Become Knowledge
Directed
8. 8
How It Could Be Implemented
Not too much information should be pushed. Target
important and common topics.
Rewards and Achievements
On Job Knowledge Transfers
Job Rotation
Challenges Within The Company
Implementation of Proper Knowledge Management &
Document any new knowledge
Done During Projects and After Projects
Improve on how we currently implement it
9. 9
Barriers to Knowledge Transfer
Where do we find the time
● Time should be allocated a week
Lack of interest
● Make it mandatory (esp. graduates)
10. 10
What Enables The Transfer Of Knowledge
People who are willing to share
Strict Procedures on the knowledge transfer
implementation
Proper Knowledge Management
● Content management
● Management tools
11. 11
Conclusion
“Successful knowledge transfers involves neither
documents nor reports but rather interaction between
people” -Thomas H. Davenport
Technology has created a larger gap
between outgoing and incoming workforces
than employers have ever experienced,
increasing the demand for knowledge transfer at the
organizational level.
Knowledge is a resource in the company people gain
the power of trust by sharing it.
