Tuesday, May 18, 2010
CONSULTING
                          DEVELOPMENT
                             TRAINING

                        & donʼt forget videos!




Tuesday, May 18, 2010
Tuesday, May 18, 2010
Who am I?


                            twitter: LizaK
                        LinkedIn: Liza Kindred
                          SlideShare: LizaK



Tuesday, May 18, 2010
Who am I?


                            twitter: LizaK
                        LinkedIn: Liza Kindred
                          SlideShare: LizaK



Tuesday, May 18, 2010
Who am I?


                            twitter: LizaK
                        LinkedIn: Liza Kindred
                          SlideShare: LizaK



Tuesday, May 18, 2010
Who am I?


                            twitter: LizaK
                        LinkedIn: Liza Kindred
                          SlideShare: LizaK



Tuesday, May 18, 2010
Who am I?


                            twitter: LizaK
                        LinkedIn: Liza Kindred
                          SlideShare: LizaK



Tuesday, May 18, 2010
Who am I?


                            twitter: LizaK
                        LinkedIn: Liza Kindred
                          SlideShare: LizaK



Tuesday, May 18, 2010
Tuesday, May 18, 2010

podcasts
longest running drupal training - 1000’s
Tuesday, May 18, 2010

podcasts
longest running drupal training - 1000’s
Tuesday, May 18, 2010

biggest websites, highest traffic
Tuesday, May 18, 2010

biggest websites, highest traffic
Tuesday, May 18, 2010

personality - top people, friendly, super smart, good communicators
cheeky, kick ass, do our own thing - have fun
Tuesday, May 18, 2010

personality - top people, friendly, super smart, good communicators
cheeky, kick ass, do our own thing - have fun
http://www.flickr.com/photos/thomashawk/




Tuesday, May 18, 2010

heard of LB? podcasts? books?
trainings? clients? Bots?
Tuesday, May 18, 2010
Tuesday, May 18, 2010
make
                        mistakes
Tuesday, May 18, 2010

_tell angie’s mistake story
_my hotel mistake
/via @monstro




Tuesday, May 18, 2010
Tuesday, May 18, 2010

footwear - customer service
leon leonwood
1912 - 90%
$1.5B
“room for stupid”



Tuesday, May 18, 2010

room for stupid
(addi)
give it
                         away
Tuesday, May 18, 2010

make mistakes, now
Do what the chefs do.




                                                            http://www.flickr.com/photos/disneymike/




Tuesday, May 18, 2010
Follow the Chefs - Lagasse, Batali, Flay, Child, Oliver. What they do is they out teach, out share, and out contribute their competitors. They’re out
there saying “hey look, I’m a chef, I’m going to give you all my secrets, here they are.” Not afraid to put their ideas out there and let people learn
from them. Not afraid that people will take their ideas and build a restaurant right beside of them. Think about “what’s your cookbook?” ....... In
the business world people ask “why would you want to give this away, won’t your competitors use it?” Give the idea away and get the message out.
Company is lucky if it has customers, very lucky if it has fans, incredibly lucky if it has an audience that comes back to hear what you have to say
every day. -- Jason Fried - 37 Signals
Tuesday, May 18, 2010

Lullabot’s cookbook
Create then Capture




Tuesday, May 18, 2010

HENRY CHESBORGOUH - OPEN BUSINESS MODELS - Let's be clear about what is meant by open business
model. A business model performs two important functions: it creates value, and it captures a portion of that
value. It creates value by defining a series of activities from raw materials through to the final consumer that
will yield a new product or service with value being added throughout the various activities. The business
model captures value by establishing a unique resource, asset, or position within that series of activities,
where the firm enjoys a competitive advantage.
Create




Tuesday, May 18, 2010
Create /then/




Tuesday, May 18, 2010
Create /then/Capture




Tuesday, May 18, 2010
Create /then/Capture




Tuesday, May 18, 2010
Create /then/Capture




Tuesday, May 18, 2010
Create /then/Capture




Tuesday, May 18, 2010

drupal community - growing
http://www.flickr.com/photos/charlesc/88771524/



Tuesday, May 18, 2010
Tuesday, May 18, 2010
Tuesday, May 18, 2010
Tuesday, May 18, 2010
Tuesday, May 18, 2010

“We're taking the intellectual property we've generated and gleaned from Social Signal's four years of consulting,
strategy and development and making it available for free online, under a Creative Commons license.”

it’s NOT CODE
Tuesday, May 18, 2010

the compliment to giving it away
must figure out what to give away and what to keep
Tuesday, May 18, 2010

what to charge FOR? then what to charge?
“half as much”
I've recently bought the combined video package from
        yourselves, and it's really most excellent.

        Is there any chance you could make 'Site Building With
        Drupal 1' "creative commons", so that people could
        share it? I'm sure that your sales would increase as a
        result, through encouraging the uptake of Drupal.

        all the best, and thanks again for an excellent series.

        ~john



Tuesday, May 18, 2010
how do we decide
                        what to charge for?


Tuesday, May 18, 2010

arbitrary
constantly changing
what do we charge?



Tuesday, May 18, 2010
Tuesday, May 18, 2010

weeds
services?
                          Consulting


                        Development


                             Design


                           Theming


                            Training


                        Perf + Scale

                                       0     2.25   4.5   6.75   9




Tuesday, May 18, 2010
employees?
                          1-2


                          3-5


                         6-10


                        11-15


                        15-25


                         25+

                                0     1   2   3   4




Tuesday, May 18, 2010

full time
years?
                        1-2


                        <1


                        1-2


                        3-4


                        5+




                              0   1      2     3   4




Tuesday, May 18, 2010
consulting?
                           $75-99

                         $100-124

                         $125-149

                         $150-174

                        $175-$199

                         $200-224

                         $225-249

                         $250-274

                         $275-300

                           $300+
                                    0     0.75   1.5   2.25   3




Tuesday, May 18, 2010

not dev
development?
                           $75-99

                         $100-124

                         $125-149

                         $150-174

                        $175-$199

                         $200-224

                         $225-249

                         $250-274

                         $275-300

                           $300+
                                    0   0.75   1.5   2.25   3




Tuesday, May 18, 2010
design?
                           $75-99

                         $100-124

                         $125-149

                         $150-174

                        $175-$199

                         $200-224

                         $225-249

                         $250-274

                         $275-300

                           $300+
                                    0   0.5   1   1.5   2




Tuesday, May 18, 2010
theming?
                           $75-99

                         $100-124

                         $125-149

                         $150-174

                        $175-$199

                         $200-224

                         $225-249

                         $250-274

                         $275-300

                           $300+
                                    0    0.75   1.5   2.25   3




Tuesday, May 18, 2010
training?
                           $75-99

                         $100-124

                         $125-149

                         $150-174

                        $175-$199

                         $200-224

                         $225-249

                         $250-274

                         $275-300

                           $300+
                                    0    0.5   1    1.5   2




Tuesday, May 18, 2010
perf + scalability?
                           $75-99

                         $100-124

                         $125-149

                         $150-174

                        $175-$199

                         $200-224

                         $225-249

                         $250-274

                         $275-300

                           $300+
                                    0   0.5   1   1.5   2




Tuesday, May 18, 2010
Tuesday, May 18, 2010

“Clever entrepreneurs and even established companies can profit from this volunteerism--
but only if they don't get too greedy.” ***?????
Tuesday, May 18, 2010

“Clever entrepreneurs and even established companies can profit from this volunteerism--
but only if they don't get too greedy.” ***?????
Tuesday, May 18, 2010

designed and selected by the community
1500 designs a week
started with $1k, $5m
designers get paid $2k + gc, more for reprint
Tuesday, May 18, 2010
Tuesday, May 18, 2010

open-washing!
mistakes, give away....
have
                             faith
Tuesday, May 18, 2010

know your value - you can have faith in what you charge
Tuesday, May 18, 2010

“in rainbows”
free to
sold 3 mil copies - topped US+UK charts - even without “official sales”
Tuesday, May 18, 2010

moby gratis .com
20/20
Tuesday, May 18, 2010
Tuesday, May 18, 2010
NBC
Tuesday, May 18, 2010
Tuesday, May 18, 2010
Tuesday, May 18, 2010

nice, healthy budget, fun project
Tuesday, May 18, 2010

open space
Tuesday, May 18, 2010

_make lots of mistakes and learn from them
_figure out what is the most awesome part of what you do
give it away - but not all of it
_have faith in your team and your business model
CONSULTING
                                    DEVELOPMENT
                                       TRAINING

                                  & donʼt forget videos!




Tuesday, May 18, 2010

_make lots of mistakes and learn from them
_figure out what is the most awesome part of what you do
give it away - but not all of it
_have faith in your team and your business model
Tuesday, May 18, 2010

_make lots of mistakes and learn from them
_figure out what is the most awesome part of what you do
give it away - but not all of it
_have faith in your team and your business model

Lullabot Case Study

  • 1.
  • 2.
    CONSULTING DEVELOPMENT TRAINING & donʼt forget videos! Tuesday, May 18, 2010
  • 3.
  • 4.
    Who am I? twitter: LizaK LinkedIn: Liza Kindred SlideShare: LizaK Tuesday, May 18, 2010
  • 5.
    Who am I? twitter: LizaK LinkedIn: Liza Kindred SlideShare: LizaK Tuesday, May 18, 2010
  • 6.
    Who am I? twitter: LizaK LinkedIn: Liza Kindred SlideShare: LizaK Tuesday, May 18, 2010
  • 7.
    Who am I? twitter: LizaK LinkedIn: Liza Kindred SlideShare: LizaK Tuesday, May 18, 2010
  • 8.
    Who am I? twitter: LizaK LinkedIn: Liza Kindred SlideShare: LizaK Tuesday, May 18, 2010
  • 9.
    Who am I? twitter: LizaK LinkedIn: Liza Kindred SlideShare: LizaK Tuesday, May 18, 2010
  • 10.
    Tuesday, May 18,2010 podcasts longest running drupal training - 1000’s
  • 11.
    Tuesday, May 18,2010 podcasts longest running drupal training - 1000’s
  • 12.
    Tuesday, May 18,2010 biggest websites, highest traffic
  • 13.
    Tuesday, May 18,2010 biggest websites, highest traffic
  • 14.
    Tuesday, May 18,2010 personality - top people, friendly, super smart, good communicators cheeky, kick ass, do our own thing - have fun
  • 15.
    Tuesday, May 18,2010 personality - top people, friendly, super smart, good communicators cheeky, kick ass, do our own thing - have fun
  • 16.
    http://www.flickr.com/photos/thomashawk/ Tuesday, May 18,2010 heard of LB? podcasts? books? trainings? clients? Bots?
  • 17.
  • 18.
  • 19.
    make mistakes Tuesday, May 18, 2010 _tell angie’s mistake story _my hotel mistake
  • 20.
  • 21.
    Tuesday, May 18,2010 footwear - customer service leon leonwood 1912 - 90% $1.5B
  • 22.
    “room for stupid” Tuesday,May 18, 2010 room for stupid (addi)
  • 23.
    give it away Tuesday, May 18, 2010 make mistakes, now
  • 24.
    Do what thechefs do. http://www.flickr.com/photos/disneymike/ Tuesday, May 18, 2010 Follow the Chefs - Lagasse, Batali, Flay, Child, Oliver. What they do is they out teach, out share, and out contribute their competitors. They’re out there saying “hey look, I’m a chef, I’m going to give you all my secrets, here they are.” Not afraid to put their ideas out there and let people learn from them. Not afraid that people will take their ideas and build a restaurant right beside of them. Think about “what’s your cookbook?” ....... In the business world people ask “why would you want to give this away, won’t your competitors use it?” Give the idea away and get the message out. Company is lucky if it has customers, very lucky if it has fans, incredibly lucky if it has an audience that comes back to hear what you have to say every day. -- Jason Fried - 37 Signals
  • 25.
    Tuesday, May 18,2010 Lullabot’s cookbook
  • 26.
    Create then Capture Tuesday,May 18, 2010 HENRY CHESBORGOUH - OPEN BUSINESS MODELS - Let's be clear about what is meant by open business model. A business model performs two important functions: it creates value, and it captures a portion of that value. It creates value by defining a series of activities from raw materials through to the final consumer that will yield a new product or service with value being added throughout the various activities. The business model captures value by establishing a unique resource, asset, or position within that series of activities, where the firm enjoys a competitive advantage.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
    Create /then/Capture Tuesday, May18, 2010 drupal community - growing
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
    Tuesday, May 18,2010 “We're taking the intellectual property we've generated and gleaned from Social Signal's four years of consulting, strategy and development and making it available for free online, under a Creative Commons license.” it’s NOT CODE
  • 38.
    Tuesday, May 18,2010 the compliment to giving it away must figure out what to give away and what to keep
  • 39.
    Tuesday, May 18,2010 what to charge FOR? then what to charge? “half as much”
  • 40.
    I've recently boughtthe combined video package from yourselves, and it's really most excellent. Is there any chance you could make 'Site Building With Drupal 1' "creative commons", so that people could share it? I'm sure that your sales would increase as a result, through encouraging the uptake of Drupal. all the best, and thanks again for an excellent series. ~john Tuesday, May 18, 2010
  • 41.
    how do wedecide what to charge for? Tuesday, May 18, 2010 arbitrary constantly changing
  • 42.
    what do wecharge? Tuesday, May 18, 2010
  • 43.
    Tuesday, May 18,2010 weeds
  • 44.
    services? Consulting Development Design Theming Training Perf + Scale 0 2.25 4.5 6.75 9 Tuesday, May 18, 2010
  • 45.
    employees? 1-2 3-5 6-10 11-15 15-25 25+ 0 1 2 3 4 Tuesday, May 18, 2010 full time
  • 46.
    years? 1-2 <1 1-2 3-4 5+ 0 1 2 3 4 Tuesday, May 18, 2010
  • 47.
    consulting? $75-99 $100-124 $125-149 $150-174 $175-$199 $200-224 $225-249 $250-274 $275-300 $300+ 0 0.75 1.5 2.25 3 Tuesday, May 18, 2010 not dev
  • 48.
    development? $75-99 $100-124 $125-149 $150-174 $175-$199 $200-224 $225-249 $250-274 $275-300 $300+ 0 0.75 1.5 2.25 3 Tuesday, May 18, 2010
  • 49.
    design? $75-99 $100-124 $125-149 $150-174 $175-$199 $200-224 $225-249 $250-274 $275-300 $300+ 0 0.5 1 1.5 2 Tuesday, May 18, 2010
  • 50.
    theming? $75-99 $100-124 $125-149 $150-174 $175-$199 $200-224 $225-249 $250-274 $275-300 $300+ 0 0.75 1.5 2.25 3 Tuesday, May 18, 2010
  • 51.
    training? $75-99 $100-124 $125-149 $150-174 $175-$199 $200-224 $225-249 $250-274 $275-300 $300+ 0 0.5 1 1.5 2 Tuesday, May 18, 2010
  • 52.
    perf + scalability? $75-99 $100-124 $125-149 $150-174 $175-$199 $200-224 $225-249 $250-274 $275-300 $300+ 0 0.5 1 1.5 2 Tuesday, May 18, 2010
  • 53.
    Tuesday, May 18,2010 “Clever entrepreneurs and even established companies can profit from this volunteerism-- but only if they don't get too greedy.” ***?????
  • 54.
    Tuesday, May 18,2010 “Clever entrepreneurs and even established companies can profit from this volunteerism-- but only if they don't get too greedy.” ***?????
  • 55.
    Tuesday, May 18,2010 designed and selected by the community 1500 designs a week started with $1k, $5m designers get paid $2k + gc, more for reprint
  • 56.
  • 57.
    Tuesday, May 18,2010 open-washing! mistakes, give away....
  • 58.
    have faith Tuesday, May 18, 2010 know your value - you can have faith in what you charge
  • 59.
    Tuesday, May 18,2010 “in rainbows” free to sold 3 mil copies - topped US+UK charts - even without “official sales”
  • 60.
    Tuesday, May 18,2010 moby gratis .com
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
    Tuesday, May 18,2010 nice, healthy budget, fun project
  • 66.
    Tuesday, May 18,2010 open space
  • 67.
    Tuesday, May 18,2010 _make lots of mistakes and learn from them _figure out what is the most awesome part of what you do give it away - but not all of it _have faith in your team and your business model
  • 68.
    CONSULTING DEVELOPMENT TRAINING & donʼt forget videos! Tuesday, May 18, 2010 _make lots of mistakes and learn from them _figure out what is the most awesome part of what you do give it away - but not all of it _have faith in your team and your business model
  • 69.
    Tuesday, May 18,2010 _make lots of mistakes and learn from them _figure out what is the most awesome part of what you do give it away - but not all of it _have faith in your team and your business model