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Symbiotic Partner Programme
       Lemon Interactive
Contents

About Lemon Interactive
        Symbiotic Partner Program
•  Our business
                •  Our Strategic Intent
•  The Case for Partnering
     •  Our Partner approach
•  Why partner with Lemon       •  Partner benefits
   Interactive
                 •  Our Workshare Model
•  The Challenges we address
   •  Case Study




Lemon Interactive Solutions
              Next Steps
Our Business
The Case for Partnering"
Effective Partnering can enable Web Services businesses to transact more
profitably and weather competition as markets consolidate                          

                                                  Significant Increase 
                                                    In Competition

         Globalisation


                                                                                Need to Access 
                                                                               New Competencies
             New Entrant or 
                                           Structural Shifts
           Other Entrepreneurial 
         In our Industry
                  Activity



                                                                                           Derive Economies of Scale / 
                                                                                                 Drive Synergies

       Mutual Brand Extension
                                       Derive Offshore 
             Market Commoditisation
                                     commercial benefits
Why Partner with Lemon
Interactive?
We have used our capability to
address key challenges for you
Contents

About Lemon Interactive
        Symbiotic Partner Program
•  Our business
                •  Our Strategic Intent
•  The Case for Partnering
     •  Our Partner approach
•  Why partner with Lemon       •  Partner benefits
   Interactive
                 •  Our Workshare Model
•  The Challenges we address




Lemon Interactive Solutions
              Next Steps
What is the “Symbiotic” Partner Program? "
Strategic intent of the Partner relationship 

                                     Designed to
                                        reduce
                                  operational costs
                                   for Web Design
                                  & SEO Agencies
       Work to agreed
     teaming agreement,                                          Partner retains client
      workshare, SLA's,                                             control; Lemon
       pricing and joint                                         Interactive provides
         governance                                              high quality services
         frameworks
                                            under NDA; Margin is
                                                                       retained




                Operations in                            12 Agencies
                UK, US, India;                        already benefiting
                 Fusing best                            from improved
                capabilities of                           commercial
                 east & west
                         competitiveness
Why “Symbiotic” Makes Sense"
Why is it good for Partner and Lemon Interactive?                                                     


                                                                                          Services being
                                                                                          commoditised;
                                                                     Customers            Margins being
                                                                     demanding more for   constrained; New
                                                                     less
                entrants
                                             Offshore capability
                                             improves
                                             competitiveness to
                                             address this market.
                        SME’s & Corporate
                        provide largest
                        hunting ground but
                        highly price
                        sensitive.
    Both
    organisations
    drive and deliver
    volume whilst
    playing their
    natural position
“Symbiotic” benefits for You
       Low risk
       •  Client partner intimacy   Earn More From
          honoured & maintained
       •  Built on platform of
                                    Each Transaction
          success
                  •  Higher margin business
       •  Lessons learned &         •  Access to greater share
          Leveraged from multiple      of customer wallet
          successful engagements
          with Web Agencies




       Easier & faster to do        Keep out
       business
                    competition
                                    •  Unique collaborative
       •  Discounts & indicative
                                       partnership & offering
          costs negotiable
                                    •  Easily turn on more
       •  Aligned methodologies
                                       services
Symbiotic Partner Benefits
Addresses four primary offshoring concerns
                                                           "
      • We provide “White                                 •  Reduce costs &
        Label” services &                                    improve margin whilst
                                                             delivering standards
        adopt your                                           and improving
        working practices
                                   operational support


                              Seamless
                                              Financial
                               Process
                                                Gain
                              Integration 


                               Maintain
                                               Right
                              & improve
                                              Support
                                SLA’s
     •  We work with you to                               •  Access to significant
        ensure quality                                       professional services
        management and                                       and support functions
        tight project                                        to meet staffing short-
        governance
                                          falls
Symbiotic Partner Program"
Workshare Model

     Client Delivered
   • End to End Client
    Management
   • Proposal
    Management
   • Project Management
       Lemon Interactive
                                  Delivered
                           • End to End Partner Management
                           • Bid Support
                           • Partner Project Management
                           • Back End Service delivery
                             • Web Apps Development
                             • Mobile Apps Development
                             • Rich Internet Apps (RIA)
    Joint or Optional      • Back End Quality Control &
       Capability
           Assurance
   • Web Design
   • Web Development
   • Application
    Development
   • Consultancy
Client Case Study"
Competition Drives Business Change

     Client: 
     • a successful UK Web Design agency

     Core values:
     • customer intimacy
     • service quality

     The Client Challenge: 
     • Maintain quality
     • Retain Jobs
     • Maintain/Increase deal profitability. 

     The Solution: 
     • Client became a SYMBIOTIC partner

     The Benefits: 
     • Enables client to adhere to Core Values 
     • Client able to bid and win price sensitive opportunities
     • Allows client to compete aggressively with
      • Offshore agencies and;
      • UK agencies already using offshore resources
     • Leverage brand quality and reputation for differentiation 
     • Retain key staff
Client Case Study"
Defence & Acquisition through portfolio extension

       Client: 
       • UK Telco

       Core values:
       • Delivery of SME oriented Solution Packages
       • Enable customer competitiveness
       • Service quality 

       The Telco Challenge: 
       • Effectively Defend against Dominant UK Incumbent threat
       • Extend portfolio to create customer acquisition tool
       • Deliver in a simple price per month model that clients understand.
       • Make or Buy approach 

       The Solution: 
       • Symbiotic White labeled SEO service
       • Service Offering Customised for Telco
       • Significantly more value at same cost as BT SmartSearch for client 
       • Telco seen to address a key SME requirement to improve lead generation

       The Benefits: 
       • “Symbiotic” seamlessly delivers a new service offering
       • Increase in client win ratio
       • Increase in profitability
       • Increase in client retention capability
Contents

About Lemon Interactive
        Symbiotic Partner Program
•  Our business
                •  Our Strategic Intent
•  The Case for Partnering
     •  Our Partner approach
•  Why partner with Lemon       •  Partner benefits
   Interactive
                 •  Our Workshare Model
•  The Challenges we address
   •  Case Study




Lemon Interactive Solutions
              Next Steps
A broad range of partner
oriented solutions                         

                       
Designed to either support your portfolio extension into new markets or
operational cost reductions but, always with quality in mind.
Contents

About Lemon Interactive
        Symbiotic Partner Program
•  Our business
                •  Our Strategic Intent
•  The Case for Partnering
     •  Our Partner approach
•  Why partner with Lemon       •  Partner benefits
   Interactive
                 •  Our Workshare Model
•  The Challenges we address
   •  Case Study




Lemon Interactive Services
               Next Steps
What happens next?


  Contact us
  and arrange                                                 Define &
   to discuss                                                  Agree
 your specific                    Go/No Go                   engagement
 requirements
                    Decision
                 methodology




                   Scope &                        Sign                        Begin
                  Agree proof                 “Symbiotic”                  enjoying the
                  of concept                  Joint NDA &                   benefits of
                 under partner                  Teaming                    “Symbiotic”
                     NDA
                      Agreement
Contact Us
        Lemon Interactive
c/o Lemon Group International Ltd
     Berkeley Square House
        Berkeley Square
             London
            W1J 6BD

   Tel: +44 20 30 86 87 88
    Fax: +44 208 181 6470
Email: sales@lemoninteractive.com
 Web: www.lemoninteractive.com
Symbiotic Program
Authorised Partner Logos

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Lemon Interactive Symbiotic V1.5

  • 1. Symbiotic Partner Programme Lemon Interactive
  • 2. Contents About Lemon Interactive Symbiotic Partner Program •  Our business •  Our Strategic Intent •  The Case for Partnering •  Our Partner approach •  Why partner with Lemon •  Partner benefits Interactive •  Our Workshare Model •  The Challenges we address •  Case Study Lemon Interactive Solutions Next Steps
  • 4. The Case for Partnering" Effective Partnering can enable Web Services businesses to transact more profitably and weather competition as markets consolidate Significant Increase In Competition Globalisation Need to Access New Competencies New Entrant or Structural Shifts Other Entrepreneurial In our Industry Activity Derive Economies of Scale / Drive Synergies Mutual Brand Extension Derive Offshore Market Commoditisation commercial benefits
  • 5. Why Partner with Lemon Interactive?
  • 6. We have used our capability to address key challenges for you
  • 7. Contents About Lemon Interactive Symbiotic Partner Program •  Our business •  Our Strategic Intent •  The Case for Partnering •  Our Partner approach •  Why partner with Lemon •  Partner benefits Interactive •  Our Workshare Model •  The Challenges we address Lemon Interactive Solutions Next Steps
  • 8. What is the “Symbiotic” Partner Program? " Strategic intent of the Partner relationship Designed to reduce operational costs for Web Design & SEO Agencies Work to agreed teaming agreement, Partner retains client workshare, SLA's, control; Lemon pricing and joint Interactive provides governance high quality services frameworks under NDA; Margin is retained Operations in 12 Agencies UK, US, India; already benefiting Fusing best from improved capabilities of commercial east & west competitiveness
  • 9. Why “Symbiotic” Makes Sense" Why is it good for Partner and Lemon Interactive? Services being commoditised; Customers Margins being demanding more for constrained; New less entrants Offshore capability improves competitiveness to address this market. SME’s & Corporate provide largest hunting ground but highly price sensitive. Both organisations drive and deliver volume whilst playing their natural position
  • 10. “Symbiotic” benefits for You Low risk •  Client partner intimacy Earn More From honoured & maintained •  Built on platform of Each Transaction success •  Higher margin business •  Lessons learned & •  Access to greater share Leveraged from multiple of customer wallet successful engagements with Web Agencies Easier & faster to do Keep out business competition •  Unique collaborative •  Discounts & indicative partnership & offering costs negotiable •  Easily turn on more •  Aligned methodologies services
  • 11. Symbiotic Partner Benefits Addresses four primary offshoring concerns " • We provide “White •  Reduce costs & Label” services & improve margin whilst delivering standards adopt your and improving working practices operational support Seamless Financial Process Gain Integration Maintain Right & improve Support SLA’s •  We work with you to •  Access to significant ensure quality professional services management and and support functions tight project to meet staffing short- governance falls
  • 12. Symbiotic Partner Program" Workshare Model Client Delivered • End to End Client Management • Proposal Management • Project Management Lemon Interactive Delivered • End to End Partner Management • Bid Support • Partner Project Management • Back End Service delivery • Web Apps Development • Mobile Apps Development • Rich Internet Apps (RIA) Joint or Optional • Back End Quality Control & Capability Assurance • Web Design • Web Development • Application Development • Consultancy
  • 13. Client Case Study" Competition Drives Business Change Client: • a successful UK Web Design agency Core values: • customer intimacy • service quality The Client Challenge: • Maintain quality • Retain Jobs • Maintain/Increase deal profitability. The Solution: • Client became a SYMBIOTIC partner The Benefits: • Enables client to adhere to Core Values • Client able to bid and win price sensitive opportunities • Allows client to compete aggressively with • Offshore agencies and; • UK agencies already using offshore resources • Leverage brand quality and reputation for differentiation • Retain key staff
  • 14. Client Case Study" Defence & Acquisition through portfolio extension Client: • UK Telco Core values: • Delivery of SME oriented Solution Packages • Enable customer competitiveness • Service quality The Telco Challenge: • Effectively Defend against Dominant UK Incumbent threat • Extend portfolio to create customer acquisition tool • Deliver in a simple price per month model that clients understand. • Make or Buy approach The Solution: • Symbiotic White labeled SEO service • Service Offering Customised for Telco • Significantly more value at same cost as BT SmartSearch for client • Telco seen to address a key SME requirement to improve lead generation The Benefits: • “Symbiotic” seamlessly delivers a new service offering • Increase in client win ratio • Increase in profitability • Increase in client retention capability
  • 15. Contents About Lemon Interactive Symbiotic Partner Program •  Our business •  Our Strategic Intent •  The Case for Partnering •  Our Partner approach •  Why partner with Lemon •  Partner benefits Interactive •  Our Workshare Model •  The Challenges we address •  Case Study Lemon Interactive Solutions Next Steps
  • 16. A broad range of partner oriented solutions Designed to either support your portfolio extension into new markets or operational cost reductions but, always with quality in mind.
  • 17. Contents About Lemon Interactive Symbiotic Partner Program •  Our business •  Our Strategic Intent •  The Case for Partnering •  Our Partner approach •  Why partner with Lemon •  Partner benefits Interactive •  Our Workshare Model •  The Challenges we address •  Case Study Lemon Interactive Services Next Steps
  • 18. What happens next? Contact us and arrange Define & to discuss Agree your specific Go/No Go engagement requirements Decision methodology Scope & Sign Begin Agree proof “Symbiotic” enjoying the of concept Joint NDA & benefits of under partner Teaming “Symbiotic” NDA Agreement
  • 19. Contact Us Lemon Interactive c/o Lemon Group International Ltd Berkeley Square House Berkeley Square London W1J 6BD Tel: +44 20 30 86 87 88 Fax: +44 208 181 6470 Email: sales@lemoninteractive.com Web: www.lemoninteractive.com
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