1. Karen LaMantia
872 Asbury Lane Home: 847-895-1759 Cell: 224-217-0823
Schaumburg, Illinois 60193 Email: lamantia4@wowway.com
Experienced office management professional with strong organizational, communication and
interpersonal skills. Creative and resourceful in development and implementation of projects.
Committed and focused with high energy level and integrity.
Professional Experience
Business Office Systems, Inc., Itasca, Illinois December 2004-October 2008
Administrative Support Service
• Provided exceptional administrative support to co-workers and management. Increased
productivity by 50% in the process of documents and financial information daily for
customer orders. Responsible for the in/outtake switchboard calls on the average of 60
per day on a six line telephone system.
• Initial point of contact for clients, vendors and guests. Improved communication flow by
efficiently contacting staff and management on all inquiries on projects and meetings.
• Furnished support to Sales Administrative Assistant, prepared bid packages for
prospective clients and organized data for sales events. Increased sales and cost
reduction by assisting sales to research vendor pricing to obtain quotes for customers.
• Reorganized and designed front office space to improve functionality and efficiency.
• Created a Quick Response Guide of front office procedures for employees to utilize as an
immediate reference manual with a 100% satisfaction response.
• Developed a central database system of vendor profiles for the front office to streamline
operations.
• Utilized Microsoft Office 2003, Shipment Carrier Vendors software, Office Supply
Company software, Smartboard and Team Design.
Consolidated School District 54, Schaumburg, Illinois August 1997-November 2004
Restructured Instructional Assistant
• Taught learning strategies and skills necessary to the student’s educational development
to approximately 15 special education children annually.
• Responsible for weekly lesson plans development and report processing.
• Attended professional development seminars and continuing educational classes.
• Developed customized instructional programs for special educational children.
• Operated Microsoft Office programs and various educational software programs.
Professional Appraisal Consultants, Schaumburg, Illinois January 1991-August 1997
Administrative Assistant
• Analyzed data research and processed appraisal reports.
• Contacted clients to schedule appointments and coordinate meetings.
• Utilized appraisal report software program and Microsoft Office programs.
Kalmus and Associates, Broadview, Illinois June 1981-August 1985
Personnel Administrator
• Assisted in administering and managing the employee benefit programs.
• Served as the representative for unemployment compensation claim hearings.
• Liaison negotiator for employee health claim settlements.
• Interviewed individuals for manufacturing plant positions.
• Processed and tracked health insurance, worker’s compensation and unemployment
compensation claims for a 500 employee manufacturing company.
Education
B.A., Human Services, Specialization in Business and Economics
• National Louis University, Chicago, Illinois 1981, Honor Student 3.8 GPA
• Paid Internship SBA Project Assistant for U.S. Department of Health and Human
Services1980-1981. Researched data and formatted reference book of Veteran Affairs
services and offices located throughout the U.S. This volume is located in the
Congressional Library in Washington D.C.