2. What does Convey do?
• Telephone Systems Sales and Service
• VoIP Systems Sales and Service
• Multiple Telephone System Connectivity Sales
• Telephone/Computer/TV Cabling
• Video Surveillance Sales and Service
• Video Desktop/Conferencing
• Telephone Line Sales for Most Telcos
• Internet Access Sales for Most Telcos
• TV Service Sales for Most Telcos
• Load Balancing Internet Product Sales
• Overhead Paging Systems
• LCD/Plasma TV Sales & Installation
• Plus
• Microsoft Telephone Integration
• Speech Self Service
• Summary: Voice/Data/Video Solutions for all your needs!
Convey Communications
Practical Voice & Data Solutions
3. What do you mean when you say
Experience and Know How?
Marc Wright – owner with 30 years in
Telecommunications experience.
Rick Montgomery – Sr. Tech with 20 plus years in
Telecom knows what to do at a customer site.
Remainder of extensive crew all have over 5 years of
experience in telecom/data/video products.
Bottom Line – In this industry Experience and
Know How Count!!!
Convey Communications
Practical Voice & Data Solutions
4. Ok, but who does the Mktg?
Kirk Owens and Lynn Paschal have close to 20
years experience in Telecommunications
with over 30 years in Sales. They
understand the following:
1. Product Knowledge is paramount.
2. Shortcuts cause headaches.
3. Preparation for install means everything.
4. Happy customers lead to more customers
Convey Communications
Practical Voice & Data Solutions
5. What does a Convey customer look like?
• Small to Medium
• Enterprise
• Call Centers
• Industrial
• Highly Mobile
• Professionals
• Services Based
We have products that fit all the
major classes of business.
Convey Communications
Practical Voice & Data Solutions
6. Structured Cabling
Convey specializes in Voice,
Data & Video cabling relating
to new construction/remodel.
Whether it be Copper, Fiber,
Coax or Wireless the
experience is there.
Cat 5E, Cat 6, RG6, RG59,
Single Mode, MultiMode,
MDF, IDF, etc. We
understand!
Convey Communications
Practical Voice & Data Solutions
7. How do we gather the correct
information and implement the job?
1. We perform a Walkthrough at the project
site if possible.
2. We complete an extensive Cabling
Questionnaire with the customer.
3. We work off of a Project Schedule for
implementation of the services with
responsibilities clearly defined.
4. YOU are satisfied with the efforts!
Convey Communications
Practical Voice & Data Solutions
8. Cabling Questionnaire Topic
Examples
Media:
Copper
Coax
Fiber
Wireless
Carrier Demarc Extension
Physical Characteristics: Telco/Server Room Design:
Project Design:
Walls Rack or Plywood
Fire Rating Needs
Ceilings Floor or Wall Mount
Conduit/Box Info
Floors Patch Panel Needs
Vendor/Customer Responsibilities
Multiple Buildings Voice Patch Panel or Punch Down
Jack Level Choices
Penetrations Cable Management Design
Color Scheme
Concrete, Drywall, Metal makeup Network Switch/Router
Labeling Scheme
Vendor/Customer Responsibilities Responsibilities
Convey Communications
Practical Voice & Data Solutions
9. What our Customers Say!
• My experience with Convey Communications was a welcomed one. My company moved
locations and due to extenuating circumstances the decision on cabling our new location
was delayed and a last minute decision was made. Convey took on the project with only 2
weeks to complete 130 dual drops of which 96 were in a very confined cable channel
embedded in concrete slab. But they managed to pull off the feat and we were open for
business as planned, with a very clean and reliable cable installation.
• I confirm that I have dealt with Convey Communications since the Fall of 2005. It was at this time
they were awarded our contract to provide premises wiring for our new building. The scope of our
initial project with Convey included floor-to-floor fiber optic cabling as well as closet-to-station
CAT5e cabling. With the assistance of Convey’s technicians we were able to complete the move into
our new facilities on time.
We continue to utilize Convey for our cabling needs. I’m confident Convey Communications is a
reliable and quality choice for your cabling partner.
• Convey Communications has provided CCCS cabling services in three locations over the last
year and has done a good job at each site. The cabling was done on time and in a professional
manner. In fact, at one location where we were moving into a new office, the building manager
commented that was the cleanest cabling job he had ever seen and appreciated the work Convey
did for us.
• I would like to recommend Convey as a Highly Talented Organization. I contracted them to wire
our Tulsa locations. The timeline for the project was dead on. The quality of work was
exemplary! Because of this experience I’ve awarded Convey several more projects.
Convey Communications
Practical Voice & Data Solutions
10. Phone Systems
Convey’s focus is on Choice. We
carry multiple manufacturers.
This allows us to provide what we call
Inherent Accountability.
By having multiple options we always
have to consider product strengths
in relation to your needs.
If a product has a strength that you
don’t need or do need it obviously
affects our recommendation.
The primary benefit of our process is
the Choice we have as a Vendor
to point You in the appropriate
direction.
Convey Communications
Practical Voice & Data Solutions
11. Which Phone Systems?
ESI – Great product with a
tremendous handset for the
traditional user. Good
productivity features as well.
Altigen – Robust, flexible
product with the best
programming flexibility.
More emphasis on your
computer screen.
Emerald ICE – Cost effective
unit that does a good job
with core telephony
functions.
Convey Communications
Practical Voice & Data Solutions
12. What does Today’s Technology Offer?
Do you know the answers to these questions?
What is Voice Over IP?
What is Unified Messaging?
What is a Soft Phone?
What does Find Me/Follow Me mean?
How would Call Detail Reporting help me?
What are MAC’s and how do they affect my
business?
If I have multiple locations how are they connected?
It’s important for you to know!
Convey Communications
Practical Voice & Data Solutions
13. VoSky – Skype Integration
1. Tie unlike PBX’s together for intercom
dialing with no toll (ie. Marry a Nortel &
Altigen). Allows you to roll out VoIP now
instead of later for site to site applications.
Reduce Conference Calling expense.
2. Skype Out is $3/month for unlimited LD in US
and Canada! Usually under $.03/minute to
Intl countries.
3. Skype Softphone Mobile Client capability
allows the Road Warriors access to the PBX
via laptops or from other office sites.
Reduce Cell phone expense.
4. No WAN issues or QoS as Skype is peer to
peer using the Public Internet with end to
end encryption.
5. VoIP gateway for non-IP phone systems
6. Skype enabled cell phones connect via
internet connection for free calling.
7. Skype In allows customer to have presence
anywhere with out of state or country #’s that
ring your local PBX.
8. Website click to call via Skype clients to your
PBX. Route it where you want it to go (ie.
Customer service dept, sales dept, etc.)
Convey Communications
Practical Voice & Data Solutions
14. Video Surveillance
Convey’s focus is on the latest in
Technol
The primary concern for the
customer drives the solution
we recommend.
Whether it be a single area,
interior of facility, exterior of
facility, daytime or nighttime
capture we have the answer.
Recording time, method, purge
schedule, etc. are all
considered in providing the
right solution.
Convey Communications
Practical Voice & Data Solutions
15. Video Surveillance
Convey’s focus is on the latest
in Technology.
Speco is our primary provider
and offers the latest in this
area’s technology!
Speco’s patented Intensifier
technology increases
natural moonlight X8 for
unbelievable night viewing.
Speco’s EZ Record setup
shortens installation time
and makes user
administration a complete
breeze.
Convey Communications
Practical Voice & Data Solutions
16. What Telecom Carriers does Convey
Represent?
Nuvox – Great carrier for PRI circuits and dynamically
provisioned voice/internet.
Cox – Referral agreement with Cox who does a great job
with Analog Lines, Private Lines, Cable Modem Internet
Access.
AT&T – Sub-Agent for primary carrier in this region. Much
more competitive now with ICB process when pricing is
issue.
FullTel – Disaster Recovery data and physical space is a
given with this Carrier.
Freedom Voice – True VoIP telephone lines, Internet
access is all you need.
Convey Communications
Practical Voice & Data Solutions
17. Video Desktop/Conferencing
Convey’s focus is on the most
affordable, streamlined
product in the market.
Avistar’s patented C3
technology allows for the
utmost in “Telepresence”
C3 Software works with any
hardware and utilizes
patented technology to
minimize the impact of
video on your network’s
performance.
Point to Point, conferencing,
VPN tunneling is all
accounted.
Convey Communications
Practical Voice & Data Solutions
18. Internet Performance – Load
Balancing
Astrocom is our primary
provider and offers the
latest in this area’s
technology!
Astrocom’s advanced WAN
NAT technology makes
Internet Link Aggregation a
breeze.
Compare the Astrocom
Powerlink vs. much more
expensive, hard to maintain
BGP setups! Price,
performance, maintenance,
etc
Convey Communications
Practical Voice & Data Solutions
19. How do we find out what you need?
Recommendation:
Demonstation of
Solution to customer
based off Project
Overview findings.
Project Overview:
Results/Summary of meeting feedback
to customer from Convey. We need
to be on the “Same Page”
Discovery Appointment:
Topics include Billing/Expense Review, Decision Making
Process, Current Inventory, Problems/Challenges,
and Items of Interest
Convey Communications
Practical Voice & Data Solutions
20. Who are our Customers?
• Healthcare: Mercy Health, Oklahoma City Clinic, Pinnacle Health,
Tulsa Center for Fertility, Deaconess, OSSO, etc.
• Energy Production & Services: KF Industries, Bronco Drilling, Drill
Right Technologies, Cougar Tool, Compressco, etc.
• Retail Services: Yellow Cab, AMR Accounting Services, Consumer
Credit Counseling Services of Central Oklahoma, Don’s Floor Gallery,
Choice Pay, etc.
• Real Estate: Southern Mortgage, Paula & Company, Burroughs
Company, etc.
• Food & Beverage: Sysco, Evergreen Enterprises, Papa Johns, Colcord
Hotel, etc.
• Professional Services: MTF Engineering, First Fidelity Bank, Telecom
Professionals Legal, Kunzman & Bollinger, Goldman Law, Allegiance
Credit Union, etc.
Convey Communications
Practical Voice & Data Solutions
21. Why Convey?
1. Experience and Know How
2. Inherent Accountability
3. Quality Control in Business
Process
4. One Stop Shop Telecom Provider
5. Long Term Relationship Oriented
Convey Communications
Practical Voice & Data Solutions