7. The Past
• Mostly manual tasks
• Long processing time
Project Request Approval
AD Admins
create Groups
SIPS create
Dev-Setup
Ticket back to
requester
(OpenStack
Tenant
Request)
8. Today
• Automated after Approval
• Creation of AD Groups and
Service User
• Creation of New OpenStack
Project Tenant
• Run of Jenkins Pipeline Job
OTRS Form CMDB
Group +
Service-User
OpenStack
Jenkins
Pipeline
Jenkins
Artifactory
Jira
Service n
11. Lessons
learned
• Service down → Check beforehand
• Unique Projectname/Service User
• Licence for Service User?
• Restart Pipeline at Step x
• Timing with AD Group Creation