Communication in Management

1. Principles of Management
and Organization
By:
JENNY L. LLANO, MPA
Asst. Professorial Lecturer II

2. COMMUNICATION IN
MANAGEMENT

3. Communication
• is the process of exchanging information, ideas, thoughts,
and emotions between individuals or groups through
various methods, including verbal and nonverbal means. It
is a fundamental aspect of human interaction that enables
understanding, collaboration, and the sharing of
knowledge and experiences.

4. Communication
Effective communication is crucial in management as it helps
facilitate collaboration, establish clear expectations, motivate
teams, and drive organizational success.

5. Role of Communication in Management
1. Effective Leadership
2. Employee Engagement
3.Information Flow
4.Goal Setting and Clarity
5.Decision-Making
6.Conflict Resolution
7.Building Relationships
8.Change Management
9. Strategic Communication
10. Cultural Sensitivity

6. Requisites of Effective Communication
1. Clarity
2. Active Listening
3. Two-way Communication
4. Non-verbal Communication
5. Empathy and Emotional Intelligence
6. Appropriateness
7. Feedback and Follow Up
8. Timing and Relevance

7. 4 Ways to Communicate
1.Verbal Communication: Verbal communication involves the use of spoken or
written words to convey messages.
2.Non-Verbal Communication: Non-verbal communication involves the use of
body language, facial expressions, gestures, and tone of voice to convey messages.
3. Written Communication: Written communication involves the use of written
words to convey messages.
4. Visual Communication: Visual communication involves the use of visual aids,
such as charts, graphs, diagrams, images, or presentations, to convey information.

8. Flow of Communication
1. Downward Communication
2. Upward Communication
3. Lateral or Horizontal Communication
4. Diagonal Communication
5. External Communication

10. BARRIERS TO EFFECTIVE
COMMUNICATION
1. Language Barriers
2. Cultural Differences
3. Noise and Distractions
4. Lack of Clarity and Precision
5. Emotional Barriers
6. Information Overload
7. Hierarchical Barriers
8. Lack of Active Listening
9. Technological Barriers
10. Preconceived Bias or Stereotypes

11. 1. Verbal Communication
2. Written Communication
3. Non-Verbal Communication
4. Visual Communication
5. Digital Communication
6. Formal Communication
7. Informal Communication
Methods of Communication