1. SECOND OPINION
HEALTHCARE MANAGEMENT & STRATEGIC SUPPORT
JAMES R. THOMAS, FACHE – PRESIDENT
843.609.5656 (C), 843.216.7266 (B/F)
JAMIE.THOMAS64@YAHOO.COM
Target: Hospital CEOs, Physician Groups, other healthcare managers
The expectations and measurements for performance in healthcare
management have accelerated over the last five years. The issues and
considerations for your organization have grown and setting priorities is
more challenging. Everything feels like a priority; but time, energy, and
resources are limited. My engagement is a confidential, low profile process
that provides an additional resource and perspective on an issue or project,
or more comprehensively on your strategies and priorities. I can help
simplify and clarify your approach---serve as one more team member---
give you a second opinion.
There are times, when you are facing a decision and would like another
perspective, or you would like someone to interview a physician group
that is experiencing internal issues that impact you, or you need additional
analytics around a project, or you want another perspective on the
competitive landscape, or you are simply searching for technical support
and need someone to recommend a resource.
The engagement is designed, defined and directed by you and might range
from one structured telephone conversation (a written report is provided
for all engagements), to the review of a project, to a more comprehensive
review of strategic/business plans that includes interviews with all key
stakeholders (medical staff, management, Board members)
My objective is to bring another perspective that can be one to one with
you. My intent is not to construct your plan or second guess a direction,
but simply to provide a low cost means to simplify your thinking --around
a particular issue or around your overall priorities.
My experience is in large systems and rural settings, in both for profit and
not for profit organizations, in physician group practices, and in acute and
specialty hospitals. As importantly, I have developed a network of
individuals and organizations that can provide additional support when
required. My exposure to multiple settings gives me a range of approaches
and my management/operational experience gives me a view of what is
realistic and doable.

2. Subjects for discussion include:
• Service line strengthening and development
• Cost containment
• Medical staff issues, alignment, and development
• Management issues and team development
• Medical staff leadership and clinical excellence agenda
• Merger, acquisitions, affiliations
• Capital deployment, business plans
• Service excellence, patient experience
• Operational metrics
• Payer strategy
I would like to work with you to provide a measure of support and
another perspective to your issues and priorities.
Jamie Thomas, Second Opinion, LLC
SECOND OPINION: HEALTHCARE MANAGEMENT & STRATEGIC SUPPORT