1. INTERNATIONAL STANDARDS CERTIFICATIONS EGYPT Ltd
PROFILE
Overseas Offices
Canada, China, Egypt, Hong Kong, India, Indonesia, Iran, Japan, Korea, Philippines, South
Africa, Taiwan, Thailand, Turkey, USA and United Kingdom
Egypt office
#1, Mohamed Fahmy Street, Off Tayaran Street, Nasr City, Cairo
+2 02 22 611 600, 601, +2 015 2 91 91 291 info@isc-egypt.org
Head Office
The Quality Centre, Suite 2/10 Gladstone Road Castle Hill Sydney NSW 2154 Australia
www.isc-worldwide.com

2. w w w .i s c – w o r l d w i d e . c o m
International Standards Certifications Pty Ltd (ISC) is an Australian based company. ISC was
established in 1995 by Tony Wilde to meet the growing demands of Australian and international
organizations for support and certification to national and international standards.
ABOUT US
ISC's Global Footprint
Growing year on year ISC has established operations around the world and is
continually expanding. Our Head Office is based in Castle Hill, Sydney and has established
offices and representation in Canada, China, Hong Kong, India, Indonesia, Iran, Japan, Korea,
New Zealand, Philippines, South Africa, Taiwan, Thailand, Turkey and the United Kingdom. An
ever-building capability is being pursued through the establishment of new offices worldwide.
ISC brings a wealth of technical expertise, professionalism and a high degree of customer focus
to the market place. This, along with our high levels of customer service, means that we have
grown quickly on the world scene. ISC has over 2000 customers across a number of countries.
Wherever you are in the world we can serve your needs.
Our staffs are fully qualified and have been additionally trained to deliver the highest level of
service. We are confident that our clients around the world have, and are benefiting from their
association and partnership with ISC and we look forward to servicing an ever growing number
of clients.
Vision
To be the globally preferred Certification Body through ethical and sustainable auditing
Mission
To promote and maintain professional, ethical and sustainable certification practices globally,
committed to the continual improvement of our performance focusing on the delivery of value
added services to support the customer and their needs.
Values
ISC operates in a fair, honest, open, transparent manner taking responsibility and accountability
for our commitments. As a cohesive team, we pride ourselves on building long lasting
partnerships with our clients with a focus on:
 Customer satisfaction
 Integrity and the highest ethical standards
 Continual Improvement
 Performance with recognition
 Commitment, Empathy, Reliability
CERTIFICATION BODY

3. w w w .i s c – w o r l d w i d e . c o m
RABQSA
ISC’s An Australian personnel and training
certification body RABQSA was created in
2004 from the acquisition of the
ACCREDITATIONS personnel certification activities of
United States of America-based Registrar
Accreditation Board (RAB) by Australia-
JAS-ANZ
based Quality Society of Australasia
(QSA). RABQSA has offices in Sydney,
JAS - ANZ is the government-appointed Milwaukee, Tokyo, Taipei, Hanoi, Kuala
accreditation body for Australia and New Lumpur and Auckland. Its activities are to
Zealand responsible for providing design, develop, and deliver personnel
accreditation of conformity assessment and training certification services for
bodies (CABs) in the fields of certification and various industries. Other certification
inspection. Accreditation by JAS-ANZ bodies include the Professional
demonstrates the competence and Evaluation and Certification Board
independence of these CABs. (PECB).
International Standards Certifications (ISC) is
a full scope JAS-ANZ accredited Certification
QCI
Body providing independent third party
auditing and certification of Companies,
Organisations, Government Departments Quality Council of India (QCI) was set up
and Enterprises who are seeking recognition in 1997 jointly by the Government of
of compliance to various National and India and the Indian Industry
International Standards represented by the three premier
industry associations i.e. Associated
Chambers of Commerce and Industry of
IEMA India (ASSOCHAM), Confederation of
Indian Industry (CII) and Federation of
The Institute of Environmental
Indian Chambers of Commerce and
Management and Assessment (IEMA) is the
largest professional body for environmental Industry (FICCI), to establish and
practitioners in the United Kingdom and operate national accreditation structure
Worldwide approaching 15,000 members. and promote quality through National
Quality Campaign.
CERTIFICATION BODY

4. w w w .i s c – w o r l d w i d e . c o m
SERVICES
 ISO 9001 - Management systems.
 ISO 14001 - Environmental Management Systems
 OHSAS 18001 - Occupational Health and Safety Management Systems
 ISO22000 - Food Safety Management Systems
 Food Safety to Codex Alimentarius (HACCP)
Certification
 ISO 20000 - Information Technology System Management
 ISO 27001 - Information Security Management Systems
 ISO 22301 - Business Continuity Management System
 ISO 9001 & CSSQH - (Core Standards for Safety and Quality in Healthcare)
 DSS - Disability Service Standards - FaHCSIA
 DSQ - Queensland Disability Service Standards
 DHS - Department of Human Services Standards
 Product Certification: Type 1 Scheme and Type 5 Schemes,
 AWPCS - Australia Wood Packaging Certification Scheme
 CCF- Civil Contractors Federation
 BRC - Food (British Retail Consortium)
 Gas Testing Stations to AS2337
 RTAC - Reproductive Technology Accreditation Committee
 ACIMSS - Attendant Care Industry Management Systems Standard
 NDAP- National Disability Advocacy Program
 NSW OHSMS - NSW Govt Occupational Health and Safety Management System
 GHG - Green House Gases
 RABQSA-QM Quality Management Systems
 RABQSA-AU Management Systems Auditing Techniques
 RABQSA-TL Leading Auditing Teams.
Training
 RABQSA-EM Environmental Management Systems
 RABQSA-FS Food Safety Management Systems
 RABQSA-IS Information Security Management Systems
 RABQSA-IT IT Service Management Systems
 RABQSA-OH Occupational Health & Safety Management Systems
 RABQSA-BC Business Continuity Management Systems
 Disability Internal Audit Management Systems
 Healthcare Awareness
 Healthcare Internal Audit
 ISMS Implementation course
CERTIFICATION BODY

5. w w w .i s c – w o r l d w i d e . c o m
?
ISC's Expertise
The technical expertise and customer focus ISC brings to the
market place, together with management's proven track record WHY
ISC
in market development and customer service means that ISC
has grown quickly and aggressively on the world scene.
ISC's Flexible Approach
Many of our customers hold multiple certifications and range in size from multi-national
organizations with thousands of personnel to small businesses of 2 or 3 people. ISC’s flexible
and pragmatic approach ensures we can deliver our services to any organization, large or small.
Benefits of Certification with ISC
When you implement a management system and have it certified for compliance with Global
Standard by International Standards Certifications you will gain progressive improvements through:
Return on Investment (ROI)
Running your business in a more systematic and controlled way through a Global Standard allows
you the opportunity to implement more effective controls than you had previously.
As a consequence of more ‘up front’ planning for quality there will be less ‘firefighting’ and ‘crisis
management’ downstream, hence reduced costs, improved bottom-line profitability, and higher
margins.
If you are a service organisation your ISC certified management system will ensure that you save
money by reducing the number of times when your service delivery specification is not achieved.
Cost Reduction
Cost reduction can be achieved through a more efficient use of all your company's resources. This
includes personnel, equipment and finance.
Your ISC certified management system ensures that:
You control and monitor all key points in your process or service. Your company personnel will be
building quality into the product or service at each stage rather than spending time in expensive
rework and rectification. Nobody intends to produce a product or to deliver a service that is out of
specification, but lack of control can allow this to happen.
Because your equipment is maintained, checked and calibrated at regular intervals as prescribed by
your management system you will always maintain a tight, accurate control and monitoring of your
processes.
CERTIFICATION BODY

6. w w w .i s c – w o r l d w i d e . c o m
Customer Satisfaction - our combined goal
Because ISC certified management systems are effective and reduce the number of rejects your
process or service produces, your customer satisfaction level rises as the number of customer
complaints drops. At the same time opportunities for repeat sales are improved.
Many surveys have shown that very few dissatisfied customers (4-6%) will actually take the time to
complain. Often they think it’s a waste of time because no one listens and if anyone does listen, they
won’t actually do anything to prevent it happening again.
Corporate pride - Improved morale and commitment
If you have involved your line personnel and management in the development of your system, you
will already have experienced a beneficial change in the culture and commitment of your team.
Continuing along this path as you work via your ISC certified management system to reduce the
number of rejects and waste in each step of your process or service will see further improvements in
morale as employee frustrations are reduced. Your line personnel will enjoy a more positive belief in
the commitment to quality by following that demonstrated by the company Chief Executive and the
management team. You will be showing your people that management ‘do as they say’ because
quality is critical to your company's economic survival.
Marketing Advantage
Your certification demonstrates a part of your commitment to quality and is easily recognised and
acknowledged in the market place. The Federal Government, most State Governments, and many
companies throughout the world are now insisting that their suppliers (remember we buy in 50% of
our problems) have in place a certified management system or, are pursuing certification as a high
priority.
A Foundation for Total Quality Management
Using your ISC certified management system as the base foundation on which to build your Total
Quality Management program of continuous improvement makes excellent sense.
Your documented management system ensures that the improvements you continually add to your
products and/or service remain in place to ensure consistent quality is provided to your clients.
For those companies wishing to add Total Quality Management to their certified management
system, ISC can help you to gain further certification on this next leg of the quality journey. Details
are available on application to ISC.
ISC Quality Assured Company Mark of Prestige
A company whose management system has been certified by ISC may use the Quality Assured
Company ‘Mark of Prestige’ in promotional and corporate publications. Certification by ISC will give
public recognition that your company is a supplier of quality goods and / or services.
CERTIFICATION BODY

7. w w w .i s c – w o r l d w i d e . c o m
Benefits of Training with ISC
ISC extends to you and your staff an opportunity to be a part of a new concept in training.
ISC is offering a flexible, modular-style of training which enables you to choose the speed at which
you progress to the auditor qualification. The flexibility of modular style of training enables
delegates to digest and consolidate training information before moving on to the next module or
stage. These courses are competency-based and integrate smoothly with prior training or
competencies obtained through other training establishments. RABQSA certified competencies are
recognised globally resulting in greater distinction for your professional development activities.
 Enables managers to plan the time that staff will be away under training.
 Enables companies to consolidate the training information and skills received to the desired
level of competency required.
 Each candidate attending will be required to demonstrate competence required by the industry-
based competencies units.
 No one fails. Candidates will be assessed as either “Competent” or “Not-Yet-Competent”. If the
candidate does not achieve the desired level of competency, they will be advised of the area(s)
where competency is yet to be achieved and will be given the opportunity to achieve the desired
competency.
 These modules can be conducted in the one week or can be separated by a period of time.
 Candidates who complete at least one of Modules1 and Module 2 can register with RABQSA as a
‘Provisional Auditor’.
 Recognition of prior learning and competencies obtained through other training establishments.
 Qualification as Auditor/Lead Auditor for an additional management system is quick. Candidates
need to attend Module 1 only for the additional standard.
 Successful candidates receive a certificate with RABQSA logo which is recognised by various
international bodies.
ISC’s CUSTOMERS
We have over 2000 customers involved in all
industry groups throughout 19 countries.
ISC’s flexible and pragmatic approach ensures we can
deliver our services to any organization, large or small.
Many of our customers hold multiple certifications and range in size from multi-national
organizations with thousands of personnel to small businesses of 2 or 3 people.
CERTIFICATION BODY