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The 2011
TeleNoticias-LatinoWire
 Hispanic Social Media
        Survey
      -- Survey Highlights --
2011 TeleNoticias-LatinoWire
           Hispanic Social Media Survey


                  Uses of Social Media
            Mainstream and Hispanic Markets

Mainstream Markets                  Hispanic Market

      No
      8%

                                     No       Yes
                                     55%      45%
            Yes
            92%




                                                      2
2011 TeleNoticias-LatinoWire
                      Hispanic Social Media Survey

Use of Social Media Tools -- Mainstream & Hispanic Markets

   Facebook                                                                   92%
                                                                        84%

    Twitter                                                             83%
                                                           62%

      Blogs                                           58%
                                     40%
                                                     56%         Mainstream market
   YouTube
                                         42%
                                                                 Hispanic market
   LinkedIn                                    46%
                             21%
                           15%
     Mobile               17%
                     9%
   MySpace         7%
                    10%
      Other           11%

              0%            20%    40%               60%          80%              100%




                                                                                          3
2011 TeleNoticias-LatinoWire
                        Hispanic Social Media Survey

Hispanic Social Media Programs are considered as important as mainstream Social
Media Programs (69%).


                     Very important                                                                       48%
                                                                                                       45%

                Somewhat important                                         21%
                                                                              24%

       Neither important unimportant               8%
                                                    8%                                    Mainstream market
                                                                                          Hispanic market
             Somewhat unimportant           3%
                                              4%

                   Very unimportant                7%
                                                    8%

           Don't know/not applicable                           14%
                                                         11%

                                       0%          10%               20%            30%        40%          50%




                                                                                                                  4
2011 TeleNoticias-LatinoWire
                           Hispanic Social Media Survey

Most Social Media Programs are not formally defined at the beginning of the
fiscal year


Annual plans with defined programs, budget and                           21%
     implementation steps for entire year                         15%

  Directional strategy for the year, with specific                                     31%
 programs, budgets and implementation defined……                            24%

No annual plan, most components are defined as                                                39%
                the year unfolds                                                                    44%

                                                       2%                         Mainstream market
                                          Other
                                                       2%
                                                                                  Hispanic market

                                                            8%
                                 Not applicable
                                                                  15%

                                                  0%        10%    20%           30%         40%      50%




                                                                                                            5
2011 TeleNoticias-LatinoWire
                          Hispanic Social Media Survey

Percentage anticipating increases in each area in the next fiscal year



      Use of social media as a component of
                                                                                 88%
     marketing and communications program

        Use of social media as a component in
                                                                               81%
            Hispanic marketing program

        Outreach to Hispanic market bloggers                             68%

     Outreach to mainstream/general market
                                                                      64%
                    bloggers

  Recruiting new talent to work as employees
                                                                   56%
                in social media

  Use of consultants for Hispanic Social Media               33%

                                                 0% 10%20%30%40%50%60%70%80%90%100%




                                                                                       6
2011 TeleNoticias-LatinoWire
                    Hispanic Social Media Survey

Social Media budgets are expected to increase in the next fiscal year for
both the mainstream (58%) and Hispanic markets (60%).



              Significantly increase                         20%
                                                                   24%

               Somewhat increase                                                    38%
                                                                                  36%

                     Stay the same                             22%
                                                                 24%

               Somewhat decrease            1%
                                            1%
                                                                               Mainstream market
             Significantly decrease         1%
                                            1%                                 Hispanic market

         Don't know/not applicable                           19%
                                                       15%

                                       0%        10%     20%             30%        40%          50%




                                                                                                       7

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2011 Hispanic Social Media Survey Highlights (final)

  • 1. The 2011 TeleNoticias-LatinoWire Hispanic Social Media Survey -- Survey Highlights --
  • 2. 2011 TeleNoticias-LatinoWire Hispanic Social Media Survey Uses of Social Media Mainstream and Hispanic Markets Mainstream Markets Hispanic Market No 8% No Yes 55% 45% Yes 92% 2
  • 3. 2011 TeleNoticias-LatinoWire Hispanic Social Media Survey Use of Social Media Tools -- Mainstream & Hispanic Markets Facebook 92% 84% Twitter 83% 62% Blogs 58% 40% 56% Mainstream market YouTube 42% Hispanic market LinkedIn 46% 21% 15% Mobile 17% 9% MySpace 7% 10% Other 11% 0% 20% 40% 60% 80% 100% 3
  • 4. 2011 TeleNoticias-LatinoWire Hispanic Social Media Survey Hispanic Social Media Programs are considered as important as mainstream Social Media Programs (69%). Very important 48% 45% Somewhat important 21% 24% Neither important unimportant 8% 8% Mainstream market Hispanic market Somewhat unimportant 3% 4% Very unimportant 7% 8% Don't know/not applicable 14% 11% 0% 10% 20% 30% 40% 50% 4
  • 5. 2011 TeleNoticias-LatinoWire Hispanic Social Media Survey Most Social Media Programs are not formally defined at the beginning of the fiscal year Annual plans with defined programs, budget and 21% implementation steps for entire year 15% Directional strategy for the year, with specific 31% programs, budgets and implementation defined…… 24% No annual plan, most components are defined as 39% the year unfolds 44% 2% Mainstream market Other 2% Hispanic market 8% Not applicable 15% 0% 10% 20% 30% 40% 50% 5
  • 6. 2011 TeleNoticias-LatinoWire Hispanic Social Media Survey Percentage anticipating increases in each area in the next fiscal year Use of social media as a component of 88% marketing and communications program Use of social media as a component in 81% Hispanic marketing program Outreach to Hispanic market bloggers 68% Outreach to mainstream/general market 64% bloggers Recruiting new talent to work as employees 56% in social media Use of consultants for Hispanic Social Media 33% 0% 10%20%30%40%50%60%70%80%90%100% 6
  • 7. 2011 TeleNoticias-LatinoWire Hispanic Social Media Survey Social Media budgets are expected to increase in the next fiscal year for both the mainstream (58%) and Hispanic markets (60%). Significantly increase 20% 24% Somewhat increase 38% 36% Stay the same 22% 24% Somewhat decrease 1% 1% Mainstream market Significantly decrease 1% 1% Hispanic market Don't know/not applicable 19% 15% 0% 10% 20% 30% 40% 50% 7