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Promoting sustainable
 telehealth services ...

     a Call to Arms
   Telehealth Symposium Workshop
              22 Feb 2012
Workshop Outline ...




            • Terms of
              Reference (ToR)

            • Current activity

            • Action plan &
              discussion




                                 2
ToR – Why NZTF

We are a clinically focused group seeking
                  to make a difference by: • Promoting the use of
                                              telehealth as a powerful
                                              enabler of change in
                                              healthcare delivery

                                           • Ensuring that telehealth is
                                             on the agenda for national
                                             & regional strategies, and,
                                             most importantly...

                                           • Instigating, supporting &
                                             participating in trailblazing
                                             telehealth deployments


                                                                             3
ToR - Scope…


                                             Telemedicine
                                           (interactive / store &
eHealth                                           forward)




      Telehealth                            Telemonitoring




                                                mHealth


 Telecare
                       Help Lines
 (alarms)
                                               Interactive
                                                 Portals

            Robotics
                                    Scope for NZ Telehealth Forum

                                                                    4
ToR - Structure

                   Chair (TBA)



             Telehealth Leadership
                    Group
               Advice and “Doing”



               Executive (interim)
            Strategy, Decision Making,
                   Commercial



              Operations Centre
                    Secretariat
                  Communications
                    Consulting




                                         5
Telehealth supports NHITB’s
      integrated care initiatives

    Telehealth touchpoints & enablers

                                                Patient Vitals
                                Shared          E-events
                                 Care           Care Plans
                                                Decision Support



Phase 2 (5 years)

Phase 1 (2 years)             Clinical Data
                               Repository                               Medicine
                                                                      Reconciliation
   GP2GP                        Referral
                Primary -                               Secondary
                            Continuum of Care
               Community                                 - Tertiary
                                                                          National
                               Discharge                                  Speciality
     ePrescribing                                                         Systems


    Clinical content is needed for effective Telehealth
                                                                                       6
Current activity



  A broad range across
  both islands:
  • Established services
  • Emerging services
  • Pilots
  • Randomised control trials


                                7
Telemedicine in NZ – store & forward


                       Teleradiology
                       imaging and diagnosis - public
                       and private, incl. support for rural
                       centres & out of hours


                       Teledermoscopy
                       imaging and diagnosis
                       • public-private collaboration
                         (Molemap NZ & Waikato DHB)
                         for Virtual Lesion Clinics
                       • private (Molemap)
Source: Molemap NZ

                                                          8
Telemedicine in NZ – Videoconferencing


               MoH & DHBs education and admin meetings

               Northland DHB Telerenal clinics - Whangarei to
               BoI, Kaitaia and ADHB radiology

               Waikato DHB Teledermatology clinics – Hamilton
               to Taranaki DHB pts

               Canterbury DHB to West Coast Outpatient
               clinics - paediatrics, oncology, etc.

               West Coast DHB Outpatient clinics Greymouth
               to Westport - gen’l surgery, methadone, nutrition,
               speech therapy etc


               Most activity on the Vivid Solutions Network
               (Telepaeds)
                                                                    9
Telemedicine in NZ - Videoconferencing

                          Mental Health Network
                          training, meetings, court proceedings
                          (Waitemata, Northland, South Island)


        Source: Polycom   Multidisciplinary Meetings (MDMs)
                          regional cancer networks* and others -
                          multi-point VCs for case management
                          involving specialists (radiologists,
                          pathologists, surgeons, clinical nurse
                          specialists, physicians)


                          Mobile Surgical Services (MSS)
                          mobile operating theatre, virtual
           Source: MSS
                          assistance, rural teaching
                          *planned for 1-2Q 2012                   10
Telemonitoring* in NZ



                             Most trials are for patients with
                             COPD/CVD:
                             Completed
                             • ADHB
Source: One News
                             • Taupo / Turangi
                             • St John / Hawkes Bay PHO

                             In progress
                             • Univ. of Akld – ASSET (ADHB, Counties,
                               Tairawhiti / Ngati Porou)
                             • Eastern Bay of Plenty


                             * aka “telehealth”
                                                                        11
mHealth in NZ

e.g. University of Auckland • STOMP
Smoking Cessation trials • STUB IT (young people)




                                                    12
Interactive Portals in NZ




      www.depression.org.nz   13
Other Telehealth in NZ

   Telecare - Medical Alarms
   30+ approved providers – St John is the largest


   Helplines
   Ministry of Health Healthline 24/7 advice (with St John), Quitline, Gambling,
   Plunket, et al

   Robotics
   U of Auckland Trial Selwyn Village – monitoring of falls and medication reminders




Source: St John
                                                                                       14
Action Plan



     • Strategic imperatives

     • Priorities

     • Workstreams

     • Timeline

     • Working groups


                               15
Strategic Imperatives

      • Position telehealth as an enabler of core
        clinical practice strategies

      • Leverage the existing evidence base
        (and develop more where needed)

      • Gain clinical buy-in through education
        (at all levels)

      • Elevate on regional and national agendas

      • Move from pilots and local services to
        broad deployments

      • Coordinate nationally and regionally, but
        encourage local innovation
                                                    16
What are the Forum’s Priorities?


           • Support for

              – small hospitals and integrated
                care centres

              – in home monitoring

              – better quality videoconferencing
                for clinicians and clinical
                networks

           • Standards for telehealth services


                                                   17
Workstreams


  • Operations Centre
   including Secretariat,
   communications, consulting,
   financial sustainability

  • Strategic Imperatives
   addressing the barriers and
   enablers

  • Projects
   sector strategies, implementations,
   evaluations


                                         18
Work Programme




       Operations          Strategic Imperatives             Project
        Centre            Developing the enablers          opportunities



• Secretariat (TLG            Working Groups         • MDMs (in progress)
  support)                  Sector participation     • Small hospitals
• Reporting               • Standards & Guidelines   • Regional strategies

• Comms                   • Others, tba              • Home monitoring
  (including website)                                • Teleradiology
                                                     • Teledermatology, etc.




                                                                               19
Working Groups

   Standards & guidelines
   • Technical standards, e.g.
     National Connected Health

   • Practice guidelines, e.g.
      Outpatient services via VC
      Home monitoring

   • Recommended configurations


          Needs to be scoped
       Will collaborate with HISO
                                    20
Standards – Connected Health

Requirement for VC Standards in Tiers 2 and 3




                                                21
Working Groups – what else?

     • What is holding us back?
       • Policy
       • Funding
       • Technology
       • Clinical attitudes / medico legal
       • Reimbursement

     • What can we do that will make a
       difference?

     • How could we structure this? Subject
       matter based and / or geographic?
                                              22
What’s next?

Survey:
• Ideas and / or
  commitment to
  participate
• Outcome to be
  tabled with TLG



We’ll be in touch!!


                                     23
For more information visit:
http://www.ithealthboard.health.nz/content/new-zealand-telehealth-forum




Contact:
Principal Consultant   Pat Kerr           pat @telehealthnz.co.nz

Interim Chair          Malcolm Pollock    m.pollock@auckland.ac.nz

Project Co-ordinator   Terri Hawke        t.hawke@auckland.ac.nz

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Promoting Sustainable Telehealth Services

  • 1. Promoting sustainable telehealth services ... a Call to Arms Telehealth Symposium Workshop 22 Feb 2012
  • 2. Workshop Outline ... • Terms of Reference (ToR) • Current activity • Action plan & discussion 2
  • 3. ToR – Why NZTF We are a clinically focused group seeking to make a difference by: • Promoting the use of telehealth as a powerful enabler of change in healthcare delivery • Ensuring that telehealth is on the agenda for national & regional strategies, and, most importantly... • Instigating, supporting & participating in trailblazing telehealth deployments 3
  • 4. ToR - Scope… Telemedicine (interactive / store & eHealth forward) Telehealth Telemonitoring mHealth Telecare Help Lines (alarms) Interactive Portals Robotics Scope for NZ Telehealth Forum 4
  • 5. ToR - Structure Chair (TBA) Telehealth Leadership Group Advice and “Doing” Executive (interim) Strategy, Decision Making, Commercial Operations Centre Secretariat Communications Consulting 5
  • 6. Telehealth supports NHITB’s integrated care initiatives Telehealth touchpoints & enablers Patient Vitals Shared E-events Care Care Plans Decision Support Phase 2 (5 years) Phase 1 (2 years) Clinical Data Repository Medicine Reconciliation GP2GP Referral Primary - Secondary Continuum of Care Community - Tertiary National Discharge Speciality ePrescribing Systems Clinical content is needed for effective Telehealth 6
  • 7. Current activity A broad range across both islands: • Established services • Emerging services • Pilots • Randomised control trials 7
  • 8. Telemedicine in NZ – store & forward Teleradiology imaging and diagnosis - public and private, incl. support for rural centres & out of hours Teledermoscopy imaging and diagnosis • public-private collaboration (Molemap NZ & Waikato DHB) for Virtual Lesion Clinics • private (Molemap) Source: Molemap NZ 8
  • 9. Telemedicine in NZ – Videoconferencing MoH & DHBs education and admin meetings Northland DHB Telerenal clinics - Whangarei to BoI, Kaitaia and ADHB radiology Waikato DHB Teledermatology clinics – Hamilton to Taranaki DHB pts Canterbury DHB to West Coast Outpatient clinics - paediatrics, oncology, etc. West Coast DHB Outpatient clinics Greymouth to Westport - gen’l surgery, methadone, nutrition, speech therapy etc Most activity on the Vivid Solutions Network (Telepaeds) 9
  • 10. Telemedicine in NZ - Videoconferencing Mental Health Network training, meetings, court proceedings (Waitemata, Northland, South Island) Source: Polycom Multidisciplinary Meetings (MDMs) regional cancer networks* and others - multi-point VCs for case management involving specialists (radiologists, pathologists, surgeons, clinical nurse specialists, physicians) Mobile Surgical Services (MSS) mobile operating theatre, virtual Source: MSS assistance, rural teaching *planned for 1-2Q 2012 10
  • 11. Telemonitoring* in NZ Most trials are for patients with COPD/CVD: Completed • ADHB Source: One News • Taupo / Turangi • St John / Hawkes Bay PHO In progress • Univ. of Akld – ASSET (ADHB, Counties, Tairawhiti / Ngati Porou) • Eastern Bay of Plenty * aka “telehealth” 11
  • 12. mHealth in NZ e.g. University of Auckland • STOMP Smoking Cessation trials • STUB IT (young people) 12
  • 13. Interactive Portals in NZ www.depression.org.nz 13
  • 14. Other Telehealth in NZ Telecare - Medical Alarms 30+ approved providers – St John is the largest Helplines Ministry of Health Healthline 24/7 advice (with St John), Quitline, Gambling, Plunket, et al Robotics U of Auckland Trial Selwyn Village – monitoring of falls and medication reminders Source: St John 14
  • 15. Action Plan • Strategic imperatives • Priorities • Workstreams • Timeline • Working groups 15
  • 16. Strategic Imperatives • Position telehealth as an enabler of core clinical practice strategies • Leverage the existing evidence base (and develop more where needed) • Gain clinical buy-in through education (at all levels) • Elevate on regional and national agendas • Move from pilots and local services to broad deployments • Coordinate nationally and regionally, but encourage local innovation 16
  • 17. What are the Forum’s Priorities? • Support for – small hospitals and integrated care centres – in home monitoring – better quality videoconferencing for clinicians and clinical networks • Standards for telehealth services 17
  • 18. Workstreams • Operations Centre including Secretariat, communications, consulting, financial sustainability • Strategic Imperatives addressing the barriers and enablers • Projects sector strategies, implementations, evaluations 18
  • 19. Work Programme Operations Strategic Imperatives Project Centre Developing the enablers opportunities • Secretariat (TLG Working Groups • MDMs (in progress) support) Sector participation • Small hospitals • Reporting • Standards & Guidelines • Regional strategies • Comms • Others, tba • Home monitoring (including website) • Teleradiology • Teledermatology, etc. 19
  • 20. Working Groups Standards & guidelines • Technical standards, e.g. National Connected Health • Practice guidelines, e.g.  Outpatient services via VC  Home monitoring • Recommended configurations Needs to be scoped Will collaborate with HISO 20
  • 21. Standards – Connected Health Requirement for VC Standards in Tiers 2 and 3 21
  • 22. Working Groups – what else? • What is holding us back? • Policy • Funding • Technology • Clinical attitudes / medico legal • Reimbursement • What can we do that will make a difference? • How could we structure this? Subject matter based and / or geographic? 22
  • 23. What’s next? Survey: • Ideas and / or commitment to participate • Outcome to be tabled with TLG We’ll be in touch!! 23
  • 24. For more information visit: http://www.ithealthboard.health.nz/content/new-zealand-telehealth-forum Contact: Principal Consultant Pat Kerr pat @telehealthnz.co.nz Interim Chair Malcolm Pollock m.pollock@auckland.ac.nz Project Co-ordinator Terri Hawke t.hawke@auckland.ac.nz