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Procedural Error Identification in
 Ward-based Drug Administration
            with RFID



Bryan Houliston                     Rob Ticehurst
Dave Parry

                  Aura Laboratory
Contents

   1    Adverse Drug Events

   2   Ward-based dispensing


   3   BCMA and workarounds


   4       Smart Drug Tray


   5         Conclusion
Adverse Drug Events
• 151 deaths, 4871 injuries per year in NZ
                                        (Johnston, 2007)

• Estimated 20% of public health spending
  due to AEs         (Ministerial Review Group, 2009)
‘Five Rights’
• Right patient

• Right drug

• Right dose

• Right time

• Right route
Ward Dispensing Errors - Scope
• 86 ward dispensing activities
  – 79 potential errors                (Lane et al, 2006)

                           Selection

                 Read
  Administer     chart
  drugs                    Retrieval        Action

               Prepare
                drugs        Checking


     by dispensing stage       by type of activity
Ward Dispensing Errors - Data
• From literature review :         (McDowell et al, 2010)

  73% of administrations
   – Incorrectly diluted 31%


• From observation :        (Westbrook et al, 2010)

  74% have ‘procedural’ error
   – Not identifying patient 59%
  25% have ‘clinical’ error
   – Drug given at wrong time 64%
Causes of Error
• ‘… fatigue, inexperience, and haste are
  known generally to increase error
  rates…[Open for debate is the] question
  of whether the chance of an error at
  some later stage is dependent on
  occurrence of an error at an earlier stage’
                              (McDowell et al, 2010)



• Do procedural errors make clinical errors
  more likely?
Importance of Procedure
• 50% of AEs result from “system factors”
  including lack of procedure or non-
  adherence                    (Davis et al, 2003)



• 28% of drug errors result from
  ‘procedure / protocol not followed’
                                 (Hicks & Becker, 2008)
IT Solutions Enforce Procedure
• Right patient

• Right drug

• Right dose

• Right time

• Right route ?
Barcode Medication Admin
• Scan patient wristband and drug label




• Appear to reduce ADEs, if implemented
  and used correctly           (Poon et al, 2010)
If implemented correctly…
• Poor implementation leads to
  “a lot of overhead because [staff] must
  constantly log in and out of devices at
  hand, starting and stopping sets of
  applications, and browsing each to
  present the proper view for alternating
  activities”          (Bardram & Christensen, 2007)
And used correctly…
• Staff routinely work around problems
                            (Koppel et al, 2010)
  – Barcodes damaged,
    faded, obscured

  – Patient in wrong
    position

  – COWs unwieldy,
    limited battery
RFID for BCMA
• Radio Frequency Identification
  – Readers and tags communicate wirelessly


• Advantages over barcodes
  – No markings to smudge, fade
  – Don’t need line of sight
  – Tags have unique ID numbers
Existing RFID - Portable
• Handheld reader attached to COW
                                                (Lai et al, 2007)



• Phones with NFC         (Bravo et al, 2008)

  – Short range = risk of
    nosocomial infection
             (Ulger et al, 2009)



• Nurse has to drive
  application
Existing RFID - Embedded
• In personal screens
           (Bardram et al, 2004)




• Ceiling/wall mounted
            (Ohashi et al, 2008)




• Application detects nurse activity and
  drives itself
In between: Smart Drug Tray
• Portable tray with embedded reader
• Should be able to
  – Warn if drug given before patient identified
  – Know patient wristband has been read
  – Know when drug removed from tray


• Should not
  – Tethered to COW
  – Very short range
  – Require nurse to drive
Prototype Design
• Tray with reader
  – Battery powered
  – Bluetooth
  – Audible and visual
    feedback
  – Continuous reading
• Patient wristband
  – UHF tag
• Tagged medication
  containers
Evaluation
• Reading patient wristbands
  – Range
  – Through material
  – Wristband position
• Reading tagged drugs
  – Different containers
  – Location on tray
• Detecting failure to identify patient
• Battery life
Battery Life
• With
  – One read per second
  – Bluetooth active
  – LEDs and speaker active


• Minimum = 4 hours, 50 minutes
• Average = 6 hours, 20 minutes
Reading Patient Wristbands

                         Covered by blanket


                                On outside of wrist
Tag state




                             On top of wrist


                        On inside of wrist


                On bottom of wrist

            0      10      20     30    40     50     60   70   80

                   Distance (cm) for 80+% read rate
Reading Tagged Drugs




      100%         0%


     100%         100%
Reading Tagged Drugs Again


               100%
       100%


                 100%
        100%
Reading More Tagged Drugs



         99%    100%

         15%
    0%          97%    0%
          46%
Failure to Identify Patient
• Simple VB application developed

• Demonstration
Further Development
• Some work before user evaluation
  – Raising alarms – beeps, LEDs
  – Fully embed reader
  – Embed second reader


• Further checks for procedural errors
  – All medications given
  – Medications correct for patient
  – Time correct
Conclusion
• ADEs cost lives and resources
• Improving adherence to procedures may
  reduce ADEs
• BCMA systems are routinely worked
  around

• RFID enables easier reading of patient
  wristbands
• But challenges remain in reading
  medication containers
References
Bardram JE. Applications of Context-Aware Computing in Hospital Work - Examples and
     Design Principles. Symposium on Applied Computing, 2004.
Bardram JE, Christensen HB. Pervasive Computing Support for Hospitals: An Overview
     of the Activity-Based Computing Project. Pervasive Computing. 2007;6(1):44-51.
Bravo J, Hervas R, Fuentes C, Chavira G, Nava SW. Tagging for Nursing Care. Second
     International Conference on Pervasive Computing Technologies for Healthcare;
     Tampere, Finland: IEEE; 2008.
Davis P, Lay-Yee R, Briant R, Ali W, Scott A, Schug S. Adverse events in New Zealand
     public hospitals II: preventability and clinical context. New Zealand Medical Journal.
     2003;116(1183).
Hicks RW, Becker SC. An Overview of Intravenous-related Medication Administration
     Errors as Reported to MEDMARX, a National Medication Error-reporting Program.
     Journal of Infusion Nursing. 2006;29(1):20-7.
Johnston M. Wired for saving lives. Weekend Herald, August 25. 2007;Sect. B4. Koppel
     et al, 2010
Lai C-L, Chien S-W, Chang L-H, Chen S-C, Fang K. Enhancing Medication Safety and
     Healthcare for Inpatients Using RFID. Portland International Center for
     Management of Engineering and Technology Conference; Portland, Oregon: IEEE;
     2007.
References
Lane R, Stanton NA, Harrison D. Applying hierarchical task analysis to medication
    administration errors. Applied Ergonomics. 2006;37(5):669-79.
McDowell SE, Mt-Isa S, Ashby D, Ferner RE. Where errors occur in the preparation and
    administration of intravenous medicines: a systematic review and Bayesian analysis.
    Quality and Safety in Health Care. 2010;19(4):341-5.
Ministerial Review Group. Meeting the Challenge: Enhancing Sustainability and the
    Patient and Consumer Experience within the Current Legislative Framework for
    Health and Disability Services in New Zealand. Wellington, 2009.
Ohashi K, Ota S, Ohno-Machado L, Tanaka H, editors. Comparison of RFID Systems for
    Tracking Clinical Interventions at the Bedside. American Medical Informatics
    Association Annual Symposium; 2008 8-12 November; Washington, DC.Poon et al,
    2010
Ulger F, Esen S, Dilek A, Yanik K, Gunaydin M, Leblebicioglu H. Are we aware how
    contaminated our mobile phones with nosocomial pathogens? Annals of Clinical
    Microbiology and Antimicrobials. 2009;8(7).
Westbrook JI, Woods A, Rob MI, Dunsmuir WTM, Day RO. Association of Interruptions
    With an Increased Risk and Severity of Medication Administration Errors. Archives
    of Internal Medicine. 2010;170(8):683-90.

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Procedural Error Identification in Ward Drug Administration with RFID

  • 1. Procedural Error Identification in Ward-based Drug Administration with RFID Bryan Houliston Rob Ticehurst Dave Parry Aura Laboratory
  • 2. Contents 1 Adverse Drug Events 2 Ward-based dispensing 3 BCMA and workarounds 4 Smart Drug Tray 5 Conclusion
  • 3. Adverse Drug Events • 151 deaths, 4871 injuries per year in NZ (Johnston, 2007) • Estimated 20% of public health spending due to AEs (Ministerial Review Group, 2009)
  • 4. ‘Five Rights’ • Right patient • Right drug • Right dose • Right time • Right route
  • 5. Ward Dispensing Errors - Scope • 86 ward dispensing activities – 79 potential errors (Lane et al, 2006) Selection Read Administer chart drugs Retrieval Action Prepare drugs Checking by dispensing stage by type of activity
  • 6. Ward Dispensing Errors - Data • From literature review : (McDowell et al, 2010) 73% of administrations – Incorrectly diluted 31% • From observation : (Westbrook et al, 2010) 74% have ‘procedural’ error – Not identifying patient 59% 25% have ‘clinical’ error – Drug given at wrong time 64%
  • 7. Causes of Error • ‘… fatigue, inexperience, and haste are known generally to increase error rates…[Open for debate is the] question of whether the chance of an error at some later stage is dependent on occurrence of an error at an earlier stage’ (McDowell et al, 2010) • Do procedural errors make clinical errors more likely?
  • 8. Importance of Procedure • 50% of AEs result from “system factors” including lack of procedure or non- adherence (Davis et al, 2003) • 28% of drug errors result from ‘procedure / protocol not followed’ (Hicks & Becker, 2008)
  • 9. IT Solutions Enforce Procedure • Right patient • Right drug • Right dose • Right time • Right route ?
  • 10. Barcode Medication Admin • Scan patient wristband and drug label • Appear to reduce ADEs, if implemented and used correctly (Poon et al, 2010)
  • 11. If implemented correctly… • Poor implementation leads to “a lot of overhead because [staff] must constantly log in and out of devices at hand, starting and stopping sets of applications, and browsing each to present the proper view for alternating activities” (Bardram & Christensen, 2007)
  • 12. And used correctly… • Staff routinely work around problems (Koppel et al, 2010) – Barcodes damaged, faded, obscured – Patient in wrong position – COWs unwieldy, limited battery
  • 13. RFID for BCMA • Radio Frequency Identification – Readers and tags communicate wirelessly • Advantages over barcodes – No markings to smudge, fade – Don’t need line of sight – Tags have unique ID numbers
  • 14. Existing RFID - Portable • Handheld reader attached to COW (Lai et al, 2007) • Phones with NFC (Bravo et al, 2008) – Short range = risk of nosocomial infection (Ulger et al, 2009) • Nurse has to drive application
  • 15. Existing RFID - Embedded • In personal screens (Bardram et al, 2004) • Ceiling/wall mounted (Ohashi et al, 2008) • Application detects nurse activity and drives itself
  • 16. In between: Smart Drug Tray • Portable tray with embedded reader • Should be able to – Warn if drug given before patient identified – Know patient wristband has been read – Know when drug removed from tray • Should not – Tethered to COW – Very short range – Require nurse to drive
  • 17. Prototype Design • Tray with reader – Battery powered – Bluetooth – Audible and visual feedback – Continuous reading • Patient wristband – UHF tag • Tagged medication containers
  • 18. Evaluation • Reading patient wristbands – Range – Through material – Wristband position • Reading tagged drugs – Different containers – Location on tray • Detecting failure to identify patient • Battery life
  • 19. Battery Life • With – One read per second – Bluetooth active – LEDs and speaker active • Minimum = 4 hours, 50 minutes • Average = 6 hours, 20 minutes
  • 20. Reading Patient Wristbands Covered by blanket On outside of wrist Tag state On top of wrist On inside of wrist On bottom of wrist 0 10 20 30 40 50 60 70 80 Distance (cm) for 80+% read rate
  • 21. Reading Tagged Drugs 100% 0% 100% 100%
  • 22. Reading Tagged Drugs Again 100% 100% 100% 100%
  • 23. Reading More Tagged Drugs 99% 100% 15% 0% 97% 0% 46%
  • 24. Failure to Identify Patient • Simple VB application developed • Demonstration
  • 25. Further Development • Some work before user evaluation – Raising alarms – beeps, LEDs – Fully embed reader – Embed second reader • Further checks for procedural errors – All medications given – Medications correct for patient – Time correct
  • 26. Conclusion • ADEs cost lives and resources • Improving adherence to procedures may reduce ADEs • BCMA systems are routinely worked around • RFID enables easier reading of patient wristbands • But challenges remain in reading medication containers
  • 27. References Bardram JE. Applications of Context-Aware Computing in Hospital Work - Examples and Design Principles. Symposium on Applied Computing, 2004. Bardram JE, Christensen HB. Pervasive Computing Support for Hospitals: An Overview of the Activity-Based Computing Project. Pervasive Computing. 2007;6(1):44-51. Bravo J, Hervas R, Fuentes C, Chavira G, Nava SW. Tagging for Nursing Care. Second International Conference on Pervasive Computing Technologies for Healthcare; Tampere, Finland: IEEE; 2008. Davis P, Lay-Yee R, Briant R, Ali W, Scott A, Schug S. Adverse events in New Zealand public hospitals II: preventability and clinical context. New Zealand Medical Journal. 2003;116(1183). Hicks RW, Becker SC. An Overview of Intravenous-related Medication Administration Errors as Reported to MEDMARX, a National Medication Error-reporting Program. Journal of Infusion Nursing. 2006;29(1):20-7. Johnston M. Wired for saving lives. Weekend Herald, August 25. 2007;Sect. B4. Koppel et al, 2010 Lai C-L, Chien S-W, Chang L-H, Chen S-C, Fang K. Enhancing Medication Safety and Healthcare for Inpatients Using RFID. Portland International Center for Management of Engineering and Technology Conference; Portland, Oregon: IEEE; 2007.
  • 28. References Lane R, Stanton NA, Harrison D. Applying hierarchical task analysis to medication administration errors. Applied Ergonomics. 2006;37(5):669-79. McDowell SE, Mt-Isa S, Ashby D, Ferner RE. Where errors occur in the preparation and administration of intravenous medicines: a systematic review and Bayesian analysis. Quality and Safety in Health Care. 2010;19(4):341-5. Ministerial Review Group. Meeting the Challenge: Enhancing Sustainability and the Patient and Consumer Experience within the Current Legislative Framework for Health and Disability Services in New Zealand. Wellington, 2009. Ohashi K, Ota S, Ohno-Machado L, Tanaka H, editors. Comparison of RFID Systems for Tracking Clinical Interventions at the Bedside. American Medical Informatics Association Annual Symposium; 2008 8-12 November; Washington, DC.Poon et al, 2010 Ulger F, Esen S, Dilek A, Yanik K, Gunaydin M, Leblebicioglu H. Are we aware how contaminated our mobile phones with nosocomial pathogens? Annals of Clinical Microbiology and Antimicrobials. 2009;8(7). Westbrook JI, Woods A, Rob MI, Dunsmuir WTM, Day RO. Association of Interruptions With an Increased Risk and Severity of Medication Administration Errors. Archives of Internal Medicine. 2010;170(8):683-90.

Editor's Notes

  1. McDowell et al found nine studies from 2000-2009, all from European hospitals.‘Not identifying patient’ was only considered in two of those studies, and no instances were recordedWestbrook et al observed nurses in Australian hospital‘Incorrect dilutio’ was 4th most common clinical error
  2. (Johnson, 2007) reporting Ministry of Health estimatesTwo recent high-profile cases: MervynMcAlpine – given wrong medication after another patient’s records attached to hisEileen Anderson – given wrong medication after someone else’s name sticker put on her chart
  3. (Lane et al, 2006) Hierarchical Task Analysis of ward-based dispensingRetrieval / Checking relate to information, on patient, drugs, proceduresSelection / Action relate to carrying out activityWestbrook et al observed nurses in Australian hospital‘Incorrect dilutio’ was 4th most common clinical error
  4. McDowell et al found nine studies from 1995 - 2005, all from European hospitals.‘Not identifying patient’ was only considered in two of those studies, and no instances were recordedWestbrook et al observed nurses in Australian hospital‘Incorrect dilution’ was 4th most common clinical error
  5. (Westbrook et al, 2010) 53% of drug administrations were interrupted
  6. (Koppel et al, 2010) - thousands of patient scans and medication scans failed because the barcode labels were crinkled, smudged, chewed, torn, had liquid spilled on them, or were covered by other labels. Almost 100 patient scans failed because patients were asleep, breastfeeding, being bathed, or in some other position where the barcode was not visible without disturbing the patient. As a result nurses routinely scanned copies of patient identification barcodes kept on drug trolleys, on doors, on their belt rings, and other more convenient locations. In doing so, the likelihood of a patient being misidentified are clearly increased.
  7. (Koppel et al, 2010) - thousands of patient scans and medication scans failed because the barcode labels were crinkled, smudged, chewed, torn, had liquid spilled on them, or were covered by other labels. Almost 100 patient scans failed because patients were asleep, breastfeeding, being bathed, or in some other position where the barcode was not visible without disturbing the patient. As a result nurses routinely scanned copies of patient identification barcodes kept on drug trolleys, on doors, on their belt rings, and other more convenient locations. In doing so, the likelihood of a patient being misidentified are clearly increased.
  8. (Lai et al, 2009) – Essentially replicating BCMA but with RFID instead of barcodes(Bravo et al, 2008) – Phones use NFC, hence effectively only work at ‘touch’ range
  9. Distance is the maximum that produced a read rate of 80% or greater.‘Covered by blanket’ did get individual reads up to 60 cm
  10. Blind spot at the bottom of the reader
  11. Syringe drops from 100% to 46%Glass vial only 15%Foil pack and tube both 0%