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NEWS: GCAP MEDIA PLC CEO
BERNARD SAYS RAJAR RADIO
AUDIENCE RATINGS PAPER
DIARY METHODOLOGY "THE
BEST WE'VE GOT"
by
GRANT GODDARD
www.grantgoddard.co.uk
December 2006
News: GCap Media plc CEO Bernard Says RAJAR Radio Audience Ratings Paper Diary Methodology "The Best
We've Got" page 2
©2006 Grant Goddard
The present RAJAR system of measuring radio audiences with paper diaries
will continue until meters prove their reliability, according to industry speakers
at the 'Future Of Radio' conference.
GCap Media plc chief executive Ralph Bernard said: “We have to live with
[diaries] because it’s the best we’ve got but, if we can improve it, god knows I
would love to do it.”
Phil Riley, chief executive of Chrysalis Radio, added: “All of the evidence we
have is that meters are getting better, but they are not yet at the stage where
we are happy that they can replace the diary. We all know that the diary has
got flaws in it, but every form of research known to man has flaws in it,
including the diary, including BARB [TV ratings], including everything else. The
problem we’ve got with meters is that, at the moment, we have fundamental
questions about people’s usage of the meters at breakfast time, people’s
usage of the meters seven days a week, not just three or four days a week,
people’s abilities to use the meters in a variety of different situations, all of
which need to be tested.”
Riley concluded: “I’m certain that, provided those meters prove themselves,
and I’m pretty confident that we will see meters as a permanent part, in some
way, shape or form, of radio measurement going forward, but we’ve got to do
the work first.”
[First published in 'The Radio Magazine' as 'RAJAR Diaries "Best We've Got"', #765, 6 December 2006]
Grant Goddard is a media analyst / radio specialist / radio consultant with thirty years of
experience in the broadcasting industry, having held senior management and consultancy
roles within the commercial media sector in the United Kingdom, Europe and Asia. Details at
http://www.grantgoddard.co.uk

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'News: GCap Media plc CEO Bernard Says RAJAR Radio Audience Ratings Paper Diary Methodology "The Best We've Got"' by Grant Goddard

  • 1. NEWS: GCAP MEDIA PLC CEO BERNARD SAYS RAJAR RADIO AUDIENCE RATINGS PAPER DIARY METHODOLOGY "THE BEST WE'VE GOT" by GRANT GODDARD www.grantgoddard.co.uk December 2006
  • 2. News: GCap Media plc CEO Bernard Says RAJAR Radio Audience Ratings Paper Diary Methodology "The Best We've Got" page 2 ©2006 Grant Goddard The present RAJAR system of measuring radio audiences with paper diaries will continue until meters prove their reliability, according to industry speakers at the 'Future Of Radio' conference. GCap Media plc chief executive Ralph Bernard said: “We have to live with [diaries] because it’s the best we’ve got but, if we can improve it, god knows I would love to do it.” Phil Riley, chief executive of Chrysalis Radio, added: “All of the evidence we have is that meters are getting better, but they are not yet at the stage where we are happy that they can replace the diary. We all know that the diary has got flaws in it, but every form of research known to man has flaws in it, including the diary, including BARB [TV ratings], including everything else. The problem we’ve got with meters is that, at the moment, we have fundamental questions about people’s usage of the meters at breakfast time, people’s usage of the meters seven days a week, not just three or four days a week, people’s abilities to use the meters in a variety of different situations, all of which need to be tested.” Riley concluded: “I’m certain that, provided those meters prove themselves, and I’m pretty confident that we will see meters as a permanent part, in some way, shape or form, of radio measurement going forward, but we’ve got to do the work first.” [First published in 'The Radio Magazine' as 'RAJAR Diaries "Best We've Got"', #765, 6 December 2006] Grant Goddard is a media analyst / radio specialist / radio consultant with thirty years of experience in the broadcasting industry, having held senior management and consultancy roles within the commercial media sector in the United Kingdom, Europe and Asia. Details at http://www.grantgoddard.co.uk